or Connect
AppleInsider › Forums › General › General Discussion › TomTom kit delayed; Apple Store robbery; Time Capsule troubles
New Posts  All Forums:Forum Nav:

TomTom kit delayed; Apple Store robbery; Time Capsule troubles

post #1 of 43
Thread Starter 
TomTom has postponed the release of its iPhone hardware accessory kit until October; numerous users who bought a Time Capsule in early 2008 are reporting issues; and an Apple Store robbery is caught on tape.

TomTom iPhone kit delayed until October

TomTom spokesman Kevin Carter confirmed to AppleInsider that the company's iPhone hardware kit will not be available for its previously announced summer release deadline, though no specific reason was given. The accessory is a cradle that will interface with the iPhone and provide enhanced GPS capabilities.

"I can confirm that we have decided to take some extra weeks in order to deliver the highest quality on this innovative product," Carter said. "So, the car kit will become available for purchase this October on www.tomtom.com."

Additionally, the official FAQ section on TomTom's iPhone page has been updated to reflect the new release date. While the hardware is not necessary to use the software that is currently available in the iPhone App Store, it will amplify the GPS signal for the iPhone 3G and iPhone 3GS. In addition, the original iPhone and the iPod touch, both of which do not have a GPS receiver, will be able to use the hardware kit.

The TomTom kit will act as a basic suction cup mount for the dashboard or windshield, and will also support hand-sfree calling and music through the stereo system, as well as charge capabilities through the vehicle's 12-volt port.

Marlton, New Jersey Apple Store robbed

Five thieves were captured on tape as they smashed a plate glass window in front of a New Jersey Apple store and ran out with tends of thousands of dollars in merchandise.

The local ABC 6 has footage of what they called "smash and grab." The video shows the men quickly enter and grab 23 MacBook Pros, 14 iPhones and 9 iPod touches in 31 seconds. The men gestured to a guard they saw that they were carrying a handgun.

Two suspects were spotted in black sweatshirts, and a third in a red vest with a long-sleeve shirt underneath. Anyone with information is asked to call police at 856-983-1118, or the anonymous tip line at 856-988-4699.



AppleInsider photographed the store in 2007 when it was promoting the then-upcoming launch of the iPhone.



Users report Time Capsule troubles

Numerous users in various threads on the Apple Support forums have voiced complaints about Time Capsules allegedly dying in a spontaneous manner. Many of those posting reportedly purchased the hardware in early 2008.

Various reports from users suggest the problem could lie with the device's internal power supply, which cannot be replaced. The complaints first began to crop up in July 2009, and have continued since.

Users have said that Apple does not cover the loss of data if the item is replaced under warranty. However, opening a Time Capsule to retrieve the internal hard drive voids the warranty, placing some in a difficult situation to access their data.

In July, Apple updated the Time Capsule's capacity to a maximum of 2TB. It is available from Apple for $499, along with the $299 1TB model.
post #2 of 43
Is it Time Machine that's crashing these external drives? My LaCie died last week after only 1.5 years. Won't even show up on the desk top. Thank god the iMac keeps on turning. \
post #3 of 43
this reminds me, i need to start tracking 2TB drive price changes to back up my data. external drive and USB
post #4 of 43
Quote:
Originally Posted by teckstud View Post

Is it Time Machine that's crashing these external drives? My LaCie died last week after only 1.5 years. Won't even show up on the desk top. Thank god the iMac keeps on turning. \

sounds like a bad batch of power supplies. years ago we had a bunch of compaq servers die from bad power supplies and when i called they admitted it and sent new power supplies even after the warranty expired
post #5 of 43
do not use Kensington locks?
Marquiz d' Gabber von Gabberaarde

... and Windows Vista...
... fails on the Moon...
... 6x slower!
Reply
Marquiz d' Gabber von Gabberaarde

... and Windows Vista...
... fails on the Moon...
... 6x slower!
Reply
post #6 of 43
I've read that the Tom Tom car kit for iPhone still hasn't been approved by the FCC so perhaps that's causing the delay. A bit naughty if that's the case.

Cynics though could be forgiven for thinking Tom Tom are waiting to see how many Apps get downloaded before maxing out the price.

Anybody know of a suitable alternative?? My iPhone's fallen off my dashboard far too often to be comfortable.
A reputation is not built upon the restful domain of one's comfort zone; it is made out of stalwart exposition of your core beliefs, for all challenges to disprove them as irrelevant hubris.- Berp...
Reply
A reputation is not built upon the restful domain of one's comfort zone; it is made out of stalwart exposition of your core beliefs, for all challenges to disprove them as irrelevant hubris.- Berp...
Reply
post #7 of 43
If so, Apple can use the locate my iPhone feature to find them and..supposedly...the rest of the posse.
post #8 of 43
That guy talking in the robbery video is a complete moron.

It's like he's watching a football match or something.
post #9 of 43
Yeah so... anyone interested in a Macbook Pro, no power cable or accessories. Unwanted gift.
post #10 of 43
Quote:
Originally Posted by teckstud View Post

Is it Time Machine that's crashing these external drives? My LaCie died last week after only 1.5 years. Won't even show up on the desk top. Thank god the iMac keeps on turning. \

I had a lacie that behaved like that after a 1.5 yrs, check the power brick. They actually sent me a replacement and I'm still using the drive today.
post #11 of 43
Time Machine is the best backup program humankind has ever devised. But it is not perfect.
post #12 of 43
Quote:
Originally Posted by gabberattack View Post

do not use Kensington locks?

guess you don't go into the stores very often. no they don't use notebook locks. they want folks to be able to pick them up, feel the weight etc.

they do use alarm cables but if this was done after hours or they had a gun it wouldn't be hard to dash it, cut the cables and run.

as for the time capsules, what's the warranty, one year. so at least some of the units dying now are out of warranty and you are hosed. so since there's no warranty to void, rip that puppy open and see if you get lucky on getting the data. I myself never trust one backup source. I use time machine daily but then about once each 2 months I clone both my main drive and my itunes drive onto another drive so I have a copy of the 'current state' that is never more than 8 weeks old. If I'm doing a lot of work or added a bunch of new music and such I'll do the clone early.

Quote:
Originally Posted by luckylindy View Post

If so, Apple can use the locate my iPhone feature to find them and..supposedly...the rest of the posse.


only works if they set up a mobile me account and turned on the feature.

but it is easy to turn off in the settings, by deleting the mail account or by restoring the iphone back to factory.

Quote:
Originally Posted by akf2000 View Post

Yeah so... anyone interested in a Macbook Pro, no power cable or accessories. Unwanted gift.

$90 tops in any state will get you a new power cable. just better not break the thing cause they probably have the serials on file
post #13 of 43
Quote:
Originally Posted by AppleInsider View Post

Users report Time Capsule troubles

Numerous users in various threads on the Apple Support forums have voiced complaints about Time Capsules allegedly dying in a spontaneous manner. Many of those posting reportedly purchased the hardware in early 2008.

Well, my TC didn't die - but it lost a year's worth of back-ups and had to be reformatted.

So much for the "industrial grade" server inside.
post #14 of 43
Why is Apple not using Kensington Lock to nail down these laptops. If they were locked down, all laptops will be save except for iPods and iPhones.

How about putting metal doors to these stores. Apple stores are the target of thieves these days because they contain expensive items. They are magnets for thieves, and should be secured like jewelry stores and banks.

Hope they catch these idiots, very soon. Their action seem professional and well organized.
It's unbelievable!
post #15 of 43
How soon before these guys connect to a network and get caught by the devices? I'm guessing before the weekend is over.
post #16 of 43
Quote:
Originally Posted by B747 View Post

That guy talking in the robbery video is a complete moron.

It's like he's watching a football match or something.

After watching MSNBC, CNN, Fox, ABC, NBC, CBS, PBS, BBC, etc., and reading the NY Times, Washington Post, LA Times, and the like, as well as viewing the White House "reporters" or the White House Press Secretary, Robert Gibbs, being a "complete moron" is the main prerequisite to obtaining a job at one of those "institutions" of peddling such astonishing BS!

Ten years ago, we had Steve Jobs, Bob Hope and Johnny Cash.  Today we have no Jobs, no Hope and no Cash.

Reply

Ten years ago, we had Steve Jobs, Bob Hope and Johnny Cash.  Today we have no Jobs, no Hope and no Cash.

Reply
post #17 of 43
Quote:
Originally Posted by AppleInsider View Post

Users report Time Capsule troubles

Numerous users in various threads on the Apple Support forums have voiced complaints about Time Capsules allegedly dying in a spontaneous manner. Many of those posting reportedly purchased the hardware in early 2008.

I think I'm one of the first who this unfotunate event has happened to.

And I'm sorry to say that it's not the power supply causing the problems, as I took the dead capsule apart after finding that Apple would do nothing (two months out of warranty) to help. (No, I wasn't expecting a free unit. I made it known to them that all I really wanted was a pro-rated price on a replacement.)

The heat spreader pads had leaked some kind of oil all over the mainboard inside the unit.

Its twin survives, and seems to be happy. Well, as happy as Time Capsule ever was, which wasn't very. I've had no end of trouble with mine, and what sealed the deal was seeing how much better FreeNAS 0.7RC2 with its unofficial Time Capsule support ran.

I dusted off an old HP Vectra VA Pentium Pro and set it up in this way with a PCI gigabit ethernet card. (I was amazed to find that I still had enough 32MB EDO SIMMs to give the installer enough RAM make its RAM disk properly. Afterwards, I was able to put the original 96MB in.) Even with its limited RAM, low processor speed and a USB attached hard drive, it easily runs rings around Time Capsule's performance with several computers hammering on it.

Time Machine and Time Capsule are both cool ideas. It's too bad that Time Capsule just hasn't gotten the job done for me.
post #18 of 43
These TC failures area good example of why convergence isn't always good thing. My Airport Extreme gets hot enough as it is. I can't imagine how much hotter at TC must be with the power supply and hard drive all in the same small case along with the router. And if one part breaks, the whole thing becomes landfill.
post #19 of 43
I considered a Time Capsule, but ended up just using an old computer as a NAS and Print Server. Works quite well at those tasks, and more customizable than the TC. I'd suggest this route to those with older machines laying around to take one, and use it as a home server. I see one person here already did that.

Then again, I like to be cheap.
Go Linux, Choose a Flavor!
"I aim to misbehave"
Reply
Go Linux, Choose a Flavor!
"I aim to misbehave"
Reply
post #20 of 43
That why I would get a Airport Extreme and a external RAID drive. Much more redundant.
post #21 of 43
Quote:
Originally Posted by B747 View Post

That guy talking in the robbery video is a complete moron.

It's like he's watching a football match or something.

No Crap! Maybe it was the high school football team grab some things for school.
post #22 of 43
Quote:
Originally Posted by Wiggin View Post

These TC failures area good example of why convergence isn't always good thing. My Airport Extreme gets hot enough as it is. I can't imagine how much hotter at TC must be with the power supply and hard drive all in the same small case along with the router. And if one part breaks, the whole thing becomes landfill.

I still want two maybe three. I got two 2TB WD Studio II but I want a secondary backup of the primary 2TB where my iTunes folder located. Looking to get a lot HD TV Shows like Smallville Season 9, Heroes Season 4 and Stargate Universe to say the least.
post #23 of 43
I could swear that the Apple stores in my area use Kensington Locks on ALL units capable.
Can anyone else verify this?

I am talking the Tyson's Corner store in Mcclain VA and the Westfield Mall in Montgomery County MD.
post #24 of 43
Quote:
Originally Posted by gabberattack View Post

do not use Kensington locks?

They don't take long to cut through
post #25 of 43
its a well timed article.
my time capsule, bought in march 2008 died yesterday suddenly and without warning.
simply wont power up.
will apple replace this?????
post #26 of 43
Quote:
Originally Posted by AppleInsider View Post

Marlton, New Jersey Apple Store robbed

Five thieves were captured on tape as they smashed a plate glass window in front of a New Jersey Apple store and ran out with tends of thousands of dollars in merchandise.

Anyone else experiencing a spinning colour wheel instead of the imbedded video? MB Pro (3,1) Snow Leopard, Quicktime X.

Regards.
Where are we on the curve? We'll know once it goes asymptotic!
Reply
Where are we on the curve? We'll know once it goes asymptotic!
Reply
post #27 of 43
they open the first Microsoft store - then I'll break in, and in 31 seconds I will leave behind all the useless PC shit I own
post #28 of 43
Quote:
Originally Posted by thrang View Post

they open the first Microsoft store - then I'll break in, and in 31 seconds I will leave behind all the useless PC shit I own

Is MS worth risking jail for?

Leave it all on the doorstep and who knows, you might start a trend (or movement even)!
Where are we on the curve? We'll know once it goes asymptotic!
Reply
Where are we on the curve? We'll know once it goes asymptotic!
Reply
post #29 of 43
All products in the Apple Stores in CA are cable locked to the tables. You can still pick them up, but you won't go far with them. In the video, it did not look like any of the products were cable locked. They closed the lids and picked them up like they were just sitting there. Cable locks would have done much better than an unarmed security guard! Stupid mall, give the damn guard a gun! Right when they broke the glass, the guard could have pulled his weapon and ended that situation.
post #30 of 43
Quote:
Originally Posted by LE Studios View Post

I still want two maybe three. I got two 2TB WD Studio II but I want a secondary backup of the primary 2TB where my iTunes folder located. Looking to get a lot HD TV Shows like Smallville Season 9, Heroes Season 4 and Stargate Universe to say the least.

But why would you want 2-3 Time Capsules? Do you need 2-3 routers? If not, just get more regular external hard drives and save a ton of money.
post #31 of 43
I bought my 1TB TC in early May 2008 and don't have the automatic backup enabled. Instead, every few days, I manually tell it to back up. I've noticed pre-/post- Leopard install on my Macs that it overheats and states that it overheats via the Airport Utility. I've backed up 4 times in the last two weeks and noticed it each time. The maximum amount of data (deltas) was less than 1.5GB.

I love Apple products, live a few blocks from the NYC 59th/5th store, and visit regularly as it is a quick stop on my walk home from work. Today, I had an appointment, had screen shots, displayed a strong conviction with why this was happening, and had a very nice Mac Genius listen to my story.

After 5 mins of reviewing the screen shots, asking me a standard set of questions, and making it very clear that the unit becomes hot to the touch (which of course is a no brainer), he exchanged for an refurbished first edition model.

Since it was out of warranty, he did me a big favor but, I would assume that this was rare that they would replace BUT not a rare problem.

Good Luck!
post #32 of 43
Quote:
Originally Posted by hillstones View Post

All products in the Apple Stores in CA are cable locked to the tables.

if by 'cable lock' you mean something like a notebook lock I'd use at the campus library, you're wrong. I have two Apple stores near me in Los Angeles, and neither uses anything of the sort. they have alarm cables attached to the ethernet ports and if you pulled hard enough they would come out, letting off a very loud alarm but if you do it fast enough in an empty store, you'd get out with a few things.
Quote:
Stupid mall, give the damn guard a gun! Right when they broke the glass, the guard could have pulled his weapon and ended that situation.

and made Apple and the Mall liable for any injury or death. don't see that happening.

Quote:
Originally Posted by timdonkers View Post

After 5 mins of reviewing the screen shots, asking me a standard set of questions, and making it very clear that the unit becomes hot to the touch (which of course is a no brainer), he exchanged for an refurbished first edition model.

they had the same model available (doubt they would have done it for a brand new current model) and I'm guessing you were not the screaming, cussing, give me what I want right now or I'll sue Apple, you and the horse you rode in on type. amazing what some polite behavior gets these days
post #33 of 43
Quote:
Originally Posted by Wiggin View Post

But why would you want 2-3 Time Capsules? Do you need 2-3 routers? If not, just get more regular external hard drives and save a ton of money.

That's the logical solution. That doesn't always make sense on this board.

Time Capsule is supposed to be represent something you can pull up for 100's of years. Not 2 or 1 year when the "Time Capsule" is out of warranty or Apple upgrades their OS.
post #34 of 43
Quote:
Originally Posted by AppleInsider View Post

...the company's iPhone hardware kit will not be available for its previously announced summer release deadline...

First ATT with MMS and no tethering, now TomTom... seems the two biggest announcements during the June keynote - that were said to be here by "end of summer," are both two big FAILURES!! Makes Apple look bad even if it isn't their fault, it is their product the companies those chose to highlight and work with. Short term, next year, if anything is announced - some will question the given delivery date/time period.
post #35 of 43
My TC died about a month ago. I bought it in October, 2008. For weeks, I had been getting the auto-popup Airport Utility with a message that the thing was "overheating." When I touched it, it was frying-pan hot. There were some problems with backups, as well as frequent loss of network connectivity.

The tech at the Apple store had never seen or heard of the overheating message, but he instantly walked out onto the store floor, grabbed a new Time Capsule - the upgraded kind with dual networking (mine was the older model) and handed it to me. Didn't even bother to test the old one.

That's why I buy Apple.
post #36 of 43
Quote:
Originally Posted by niji View Post

...will apple replace this?????

Pot luck, sometimes they do, sometimes they don't; seems to depend on the person you speak to, and you've more chance in the US than the UK; no idea about Japan.

In my experience Apple has a terrible track record of customer care and after-sales service.
post #37 of 43
Has it been confirmed yet if the TomTom kit has an FM transmitter? If it doesn't how do those who require one use it? (as existing FM transmitters plug into the dock connector)
post #38 of 43
Quote:
TomTom has postponed the release of its iPhone hardware accessory kit until October


meh


I already have the best TomTom they make and it's my second one, don't need to pay $80 a month for a iPhone and the worsening AT&T phone service as the internet complaints are growing.

Once piece of advice, if a TomTom route takes you on a dirt road, no matter how nice or well traveled it appears, avoid it and reroute.

I got stuck in a foot of mud on a snowmobile trail in Maine (they look like roads with signs and everything) 26 miles from the nearest form of civilization and we had to spend overnight in the SUV before hiking out. Nice adventure.




Quote:
numerous users who bought a Time Capsule in early 2008 are reporting issues


Just clone your entire boot drive onto a external Firewire drive very two weeks, keep another clone spaced back a month. Keep important files backed up to DVD.

To save money and have more versatility, use a good multi-function external powered enclosure, costs about $40, then order the good drives online for less and put em in yourself. This way if the power supply dies, it's a rather simple process of getting another enclosure and moving the drive to that one. Unless the power supply fried your hard drive, then that's what the other clone is for.

Redundancy, redundancy, redundancy.

One or two clones per boot drive, same size or slightly bigger separate drives so you get hardware redundancy as well as software redundancy.

Backing up multiple computers to one drive is not a good idea.

Clones are bootable, and even if your Mac dies, the files and programs can be accessed from your new Mac. Don't use Filevault naturally or you end up with a cloned sparse image which can't be booted from or accessed easily.




Quote:
and an Apple Store robbery is caught on tape.


Apple has a few tricks up it's sleeve, but these guys won't be caught by them. It's going to be the unfortunate people who buy the stolen merchandise that's going to lose.


http://www.appleserialnumberinfo.com/Desktop/index.php

https://selfsolve.apple.com/GetWarranty.do
The danger is that we sleepwalk into a world where cabals of corporations control not only the mainstream devices and the software on them, but also the entire ecosystem of online services around...
Reply
The danger is that we sleepwalk into a world where cabals of corporations control not only the mainstream devices and the software on them, but also the entire ecosystem of online services around...
Reply
post #39 of 43
Quote:
Originally Posted by jfanning View Post

They don't take long to cut through

Yeah within 31 seconds I don't think so.
post #40 of 43
Quote:
Originally Posted by Wiggin View Post

But why would you want 2-3 Time Capsules? Do you need 2-3 routers? If not, just get more regular external hard drives and save a ton of money.

How big is you 802.11n network? I put mine on a 5GHz frequency the one thing I really appreciate that Apple make simple is networking I rather just bridge the 2TB Time Capsules. I want 3 because 1 for iTunes folder, 2nd maybe for TV Shows from iTunes folder (I'm have a lot of HD TV Shows before year is over with!) and 3rd for MacBook Pro, Mac mini and possible 13" MacBook Pro. Remember that these Time Capsule will serve as my secondary backup to actually having the external hard drives connected. Right now I just got the Airport Express with 802.11n I got the Mac mini set to the 5GHz frequency but I got three HP Photo printers that are not on the network unless I use the current Netgear print Server but to do that I have to do 802.11g then unsecured that ticked me off because Netgear abandoned this so no more update to make it work I had to use a European designation because of Netgear glitch in their frequency range setting. This why I said Apple made networking plug and play. I'm also replacing those drive for two 4TB version.





New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: General Discussion
AppleInsider › Forums › General › General Discussion › TomTom kit delayed; Apple Store robbery; Time Capsule troubles