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entourage issue

post #1 of 7
Thread Starter 
we have a mac book that we run entourage 11.4.0 on. We are constantly receiving an error message about two different emails that the program is trying to send. However, I am unable to locate any of those emails in my sent,and deleted emails. One of the errors is error number 5.2.3 (message too big to send) and error 4.5.3 (too many recipients). I have my entourage setup to receive my emails from my other email accounts, one is gmail the other is mobile me. I cannot find any of the emails in either account. My question is, how do i get entourage to stop trying to send these two emails?
post #2 of 7
Do you have to use Entourage? It's quite a vile program. Try Mail instead.
it's = it is / it has, its = belonging to it.
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it's = it is / it has, its = belonging to it.
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post #3 of 7
Although it's not really a solution and more of an evasion of the problem, I have to agree with Mr. H. Entourage is a horrible piece of software when compared to Mail, especially when you're using MobileMe (Apple) and something as open-platformed as Gmail.
Apple Product Professional
Apple Certified Macintosh Technician
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Apple Product Professional
Apple Certified Macintosh Technician
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post #4 of 7
Excellent troubleshooting from the community here \

Patient: Doctor, it hurts when I do this.
Doctor: Don't do that!

Have you checked in your outbox? It sounds like you have mail waiting to be sent.
Smile on mighty Jesus,
Spinal Meningitis got me down!
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Smile on mighty Jesus,
Spinal Meningitis got me down!
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post #5 of 7
Thread Starter 
Quote:
Originally Posted by slyinthedam View Post

Excellent troubleshooting from the community here \

Patient: Doctor, it hurts when I do this.
Doctor: Don't do that!

Have you checked in your outbox? It sounds like you have mail waiting to be sent.


--Yes i have checked my outbox, inbox, and deleted mail. i have even done a search searching for the two specific emails that entourage keeps trying to send but with no luck. I want to know if there is a way to stop the program from trying to send these two emails without having to uninstall and reinstall the program....

Thank You
post #6 of 7
Hmm, if they are not showing up in a search, it might be the entourage DB is corrupted. Have a look at this link about how to repair the entourage db.

http://www.entourage.mvps.org/database/corrupt.html
Smile on mighty Jesus,
Spinal Meningitis got me down!
Reply
Smile on mighty Jesus,
Spinal Meningitis got me down!
Reply
post #7 of 7
Quote:
Originally Posted by slyinthedam View Post

Hmm, if they are not showing up in a search, it might be the entourage DB is corrupted. Have a look at this link about how to repair the entourage db.

http://www.entourage.mvps.org/database/corrupt.html

I'd have to agree on the database issue. Give a repair a try and all should be well.

Entourage is really a much more powerful and capable app than Mail, which does it's intended task just fine. For the pro user who wants one app to organize it all, Entourage is hard to beat. Microsoft had to get it right eventually due to sheer volume.

Now, when were they going to fully implement Exchange support...
13" MacBook (2008, black): 2.4GHz, 2Gb RAM, 300Gb his
13" MacBook Pro (2009): 2.53GHz, 8Gb RAM, 500Gb hers
Quicksilver G4: dual 1GHZ, Leopard Server
13" MacBook (2006): HDTV Media Mac
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13" MacBook (2008, black): 2.4GHz, 2Gb RAM, 300Gb his
13" MacBook Pro (2009): 2.53GHz, 8Gb RAM, 500Gb hers
Quicksilver G4: dual 1GHZ, Leopard Server
13" MacBook (2006): HDTV Media Mac
Reply
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