"AT&T Mark the Spot" was released in the iPhone App Store Monday. The 0.3MB free application, version 1.0.1, requires iPhone OS version 3.0 or later.
"AT&T Mark the Spot is an application that provides customers a means to provide feedback on network user experience to AT&T," the application's description reads. The nation's second-largest wireless carrier also listed the following features for its new software:
Simlicity of operation
Submit a real time report capturing local GPS coordinates at time and place of event
Submit a report after the fact when a customer is not at the place of event
Submit a report of dropped call, failed call, lack of coverage, data service failure, or poor voice quality
Submit optional specific comments about an event
Receive an SMS acknowledgement that the reported event was sent and received successfully.
Following the launch of the iPhone 3GS, network struggles on AT&T caused the carrier to be the subject of serious criticism that continued to grow. More recently, competitor Verizon has attacked AT&T's 3G coverage in a series of advertisements, to which AT&T has since publicly fought back.
AT&T has also taken numerous steps in 2009 to improve its coverage. Still, studies have found that the network is users' least-liked aspect of the iPhone 3GS.