Originally Posted by hobBIT
I understand what you're saying.
1.) I'm talking about moving customers that experience call drops or service degradations.
The movement data in itself will provide enough additional information to greatly help triangulation.
And with the phone's ID AT&T knows exactly which customer moved from where to where.
You do realize a moving target is even more difficult to locate than a stationary one, and as mentioned previously, triangulation doesn't work without 3 towers in range. Did you ever try the Google Maps geolocation on the original iPhone sans
GPS and sans
Wi-Fi? Not very fast or accurate -- and not something to expect a service provider could do routinely.
If AT&T sees statistically a lot of calls dropped and regained by people moving from very specific A to B areas, it should be easy enough for their technicians to follow this up pinpointing the exact issue.
It can be done from the data AT&T has had available for years.
I don't think so. If you say AT&T has the data and they're accurate, then you need to provide some compelling evidence.
2.) While it is certainly nice to be able to provide feedback to AT&T, it is still up to AT&T to provide the service in the first place. Sure, 100% coverage is impossible, but I'd say 99% coverage should be expected within major metropolitan areas like Los Angeles or New York. But I am not seeing that. Not even close.
Buildings do cause trouble, especially for the higher frequencies. AT&T is moving 3G to 850 MHz where interference is less of a problem.
3.) People also seem to forget too quickly that AT&T in 2008 alone made 10+ billion in profits.
You seem to have forgotten that those profits are for all of AT&T's operations, including landline services, on total revenues of $124 billion.
Can't wait for the day the iPhone becomes available on other carriers!
I'm afraid you'll have to.