or Connect
AppleInsider › Forums › Mobile › iPhone › User interest, satisfaction in Android approaching the iPhone
New Posts  All Forums:Forum Nav:

User interest, satisfaction in Android approaching the iPhone

post #1 of 53
Thread Starter 
ChangeWave is finding high brand recognition for Android among surveyed users who are planning to purchase a smartphone over the next quarter, as well as high satisfaction rankings nearly as high as the leading iPhone.

The survey, held during the second week of December, asked 4,068 users about what phone they were using and their future purchasing plans over the upcoming three months. About 1,700 (42%) said they already owned a smartphone, a number that has ratcheted up dramatically from 15% just three years ago.

Another 520 of those surveyed (12.8%) said they planned to buy a new smartphone in the next three months. Of those, nearly 110 (21%) said they would "prefer to have the Android OS on their new phone," according to the report.

That's a big increase in Android's mindshare, which was formerly tied with the offerings from Palm at just 6% in the previous survey just three months earlier. Respondents in the latest survey stating a preference for Android beat out RIM's Blackberry and trounced Microsoft's Windows Mobile and the Palm WebOS, both of which lost a sizable chunk of their visibility in the December survey.

iPhone still in the lead

Still ahead of Android in terms of user's future plans is Apple's "iPhone OS X", which was the first choice for 28% of those planning to buy a new smartphone in the next three months. When asked what manufacturer of smartphone they planned to buy, those surveyed identified Apple's iPhone in 32% of their responses, indicating some confusion among users between operating systems and the phone's maker.

Surveyed on smartphone OS, Android approached the popularity of the iPhone' OS, but when asked about phone makers, Apple iPhone interest was ranked stronger while Android's partner manufacturers fractionalized responses. Motorola and HTC also make non-Android phones.




Last year, ChangeWave reported that users with future smartphone plans indicated a 26 percentage point drop in interest in the iPhone following its original summer release. This year, future interest in Apple remained high even though the holiday quarter. Additionally, users who said they planned to buy an iPhone three months ago appeared to actually have done just that.

Apple's blockbuster winter 2009 quarter, for which analysts are estimating sales of between 8.17 and 11.3 million iPhones, appears to be around double the number of phones Apple sold in the year ago quarter, when users snapped up 4.36 million iPhones.

The winter quarter, Apple's fiscal Q1, has historically served as the last big quarter for iPhone sales before a spring lull of anticipation for the company's next big iPhone product launch. In 2010 however, Apple is widely expected to debut its new Tablet in the interim, appealing to a new class and type of users before launching the fourth generation iPhone in the summer.

Android rivalry

Of those 520 respondents who said they planned to buy an new smartphone over the next three months, 13% said they expected to buy a Motorola phone, and 9% said HTC. Those results reflect the exclusive attention Google paid to Motorola during the holiday launch of its Verizon Droid.

Google has now returned to HTC to help launch that company's Droid equivalent with the Nexus One. This time, however, Google is putting its own name on the device and selling it from its own website. The primary difference is that Droid is tied to Verizon's network and involves a $350 termination fee, while Nexus One is only compatible with T-Mobile's non-standard 3G network, which is significantly more limited than AT&T's.

Sales of the Motorola Droid haven't yet flavored the smartphone satisfaction rankings yet, but Android users overall (the vast majority of whom were early adopters of HTC models) ranked their platform highly, with 72% saying they were "very satisfied" with their current phone. That's nearly as high as those "very satisfied" with the iPhone (77%) and well ahead of those assigning the same ranking to the Palm Pre (58%), RIM Blackberry (41%), classic Palm OS (29%), and Windows Mobile (25%).

post #2 of 53
Ew... someone just released a ChangeWave! Open a window!

Proud AAPL stock owner.

 

GOA

Reply

Proud AAPL stock owner.

 

GOA

Reply
post #3 of 53
This is what Apple gets for allowing that snake Eric Schmidt on the board.

Hasn't Steve learned from the treachery of John Sculley?

http://en.wikipedia.org/wiki/John_Sculley


What about that environmental fraud Al Gore and his three, yes three! 30" monitors? What bs is that con artist going to pull? Steal and copy the iTablet?

Hello Al! God only gave you two eyes and one field of vision you dolt, turn off those other carbon wasting monitors now!

I'm freezing my testes off and I live in southern Florida for crying out loud. Global warming my @ss!

Global cooling is more like it, new ice age here we come!
The danger is that we sleepwalk into a world where cabals of corporations control not only the mainstream devices and the software on them, but also the entire ecosystem of online services around...
Reply
The danger is that we sleepwalk into a world where cabals of corporations control not only the mainstream devices and the software on them, but also the entire ecosystem of online services around...
Reply
post #4 of 53
the big weaknesses are that the droid OS update process is clunky and the app distribution is less controlled...so satisfaction may go down once people start seeing where these processes aren't as streamlined.
post #5 of 53
Who commissioned the survey?
post #6 of 53
Lets see how this changes when the next revision of iPhone is released.
post #7 of 53
I'm surprised Windows Mobile is still alive....who's using it, Microsoft employees?
post #8 of 53
Quote:
Originally Posted by irnchriz View Post

Who commissioned the survey?

Thats what I would like to know.
post #9 of 53
Sales of the Motorola Droid haven't yet flavored the smartphone satisfaction rankings yet, but Android users overall (the vast majority of whom were early adopters of HTC models) ranked their platform highly, with 72% saying they were "very satisfied" with their current phone. That's nearly as high as those "very satisfied" with the iPhone (77%) and well ahead of those assigning the same ranking to the Palm Pre (58%), RIM Blackberry (41%), classic Palm OS (29%), and Windows Mobile (25%).

I wonder which segment of the market bought those Android phones and if that segment is enough to maintain momentum against the iPhone. If it's mostly male tech-heads it doesn't look too promising. There are plenty of WinMo users who are "very satsifed" as well, but thank God the smartphone market isn't up to them.
post #10 of 53
Quote:
Originally Posted by irnchriz View Post

Who commissioned the survey?

Perhaps no one. ChangeWave tries to capitalize on interest in AAPL and analysts and their firms need to advertise the "fact" that they are experts in their field to attract institutional investors and large clients.

Proud AAPL stock owner.

 

GOA

Reply

Proud AAPL stock owner.

 

GOA

Reply
post #11 of 53
Don't show this satisfaction survey to the multiple 'droid users that I have recently sold iPhones to. Some of them said they were going to take them outside and smash them.
post #12 of 53
Quote:
Originally Posted by newwavedave View Post

Don't show this satisfaction survey to the multiple 'droid users that I have recently sold iPhones to. Some of them said they were going to take them outside and smash them.

Thank goodness your name isn't "changewavedave"... could be awkward.

Proud AAPL stock owner.

 

GOA

Reply

Proud AAPL stock owner.

 

GOA

Reply
post #13 of 53
In a way, I'm quite glad Droid is doing well and Android is in the market. Competition makes for better products, and while having iPhone vs. Sucky SmartPhones might have made Apple richer, in the end they'll be stronger for having to compete.

And Apple won't stand still.
post #14 of 53
Quote:
Originally Posted by D.J. Adequate View Post

In a way, I'm quite glad Droid is doing well and Android is in the market. Competition makes for better products, and while having iPhone vs. Sucky SmartPhones might have made Apple richer, in the end they'll be stronger for having to compete.

And Apple won't stand still.

ABSOLUTELY! Can't wait to see what Apple has in store for June.
post #15 of 53
First the Droid is new. So it is getting attention. Wait till Apple releases new iPhone later this year. Second Droid is on Verizon. People who are buying are the male-techy types and those who been waiting for the iPhone to come to Verizon. These customers are getting and impatient so they choose the next best thing. Also wait till they really see how unintuitive Android really is!!
post #16 of 53
Quote:
Originally Posted by MacTripper View Post

This is what Apple gets for allowing that snake Eric Schmidt on the board.

Hasn't Steve learned from the treachery of John Sculley?

http://en.wikipedia.org/wiki/John_Sculley

Really? I am trying to understand the relation you are making between Eric Schmidt and John Sculley. This one is awfully perplexing.
post #17 of 53
Quote:
Originally Posted by fishstick_kitty View Post

the big weaknesses are that the droid OS update process is clunky and the app distribution is less controlled...so satisfaction may go down once people start seeing where these processes aren't as streamlined.

I'm not sure why the OS update process is considered clunky. I bought a Droid with Android 2.0 and received an over the air update of the OS to 2.0.1 at the beginning of December. Basically I had a notification about the update, clicked ok, and the update was installed pretty smoothly. Why do you say the update process is clunky?

Also there is an upside to having the app distribution less controlled, especially if you're a developer. There's no fear your work and app will be rejected.
post #18 of 53
Quote:
Originally Posted by masstrkiller View Post

Really? I am trying to understand the relation you are making between Eric Schmidt and John Sculley. This one is awfully perplexing.

Eric is CEO of Google which makes Android and also the Chrome browser that's hurting Apple.

John Sculley made some fatal mistakes at Apple, got Steve ousted, made deals with Microsoft and ruined the company.

Both are human trojans and not the condom types neither.
The danger is that we sleepwalk into a world where cabals of corporations control not only the mainstream devices and the software on them, but also the entire ecosystem of online services around...
Reply
The danger is that we sleepwalk into a world where cabals of corporations control not only the mainstream devices and the software on them, but also the entire ecosystem of online services around...
Reply
post #19 of 53
Quote:
Originally Posted by mactoid View Post

ABSOLUTELY! Can't wait to see what Apple has in store for June.

Hopefully, iPhones capable of operating on multiple carriers so it can go head to head with Android OS Smart Phones no matter where one can find them. Otherwise, consumers, who for whatever reason: work, personal preferences etc., will choose a iPhone-like option and that is how interest and satisfaction will ultimately surpass iPhone. Are not the lessons learned from dealing with Microsoft enough?

Ten years ago, we had Steve Jobs, Bob Hope and Johnny Cash.  Today we have no Jobs, no Hope and no Cash.

Reply

Ten years ago, we had Steve Jobs, Bob Hope and Johnny Cash.  Today we have no Jobs, no Hope and no Cash.

Reply
post #20 of 53
Quote:
Originally Posted by MacTripper View Post

Eric is CEO of Google which makes Android and also the Chrome browser that's hurting Apple.

John Sculley made some fatal mistakes at Apple, got Steve ousted, made deals with Microsoft and ruined the company.

Both are human trojans and not the condom types neither.

So the relation between Eric Schmidt and John Sculley is they are both human trojans?

Now I know why you call yourself "MacTripper"...

Please do not take this for nothing, but that has to be the most generalized and nonsensical relation I have read in some time.
post #21 of 53
Quote:
Originally Posted by MacTripper View Post

John Sculley made some fatal mistakes at Apple, got Steve ousted, made deals with Microsoft and ruined the company.

And Jobs is flawless? Pretty sure it was Jobs that gave Microsoft the original Macs to develop software for. Pretty sure it was Jobs who jacked the entire corporate culture at Apple and got himself ousted. Pretty sure it was Jobs that made a deal again with Microsoft in 1997.

But it was also Jobs that restored Apple.

I realize this is an Apple blog site and so it is stocked full of Apple fanboys, but let's show at least a little objectivity.
post #22 of 53
Quote:
Originally Posted by MacTripper View Post

Eric is CEO of Google which makes Android and also the Chrome browser that's hurting Apple.

John Sculley made some fatal mistakes at Apple, got Steve ousted, made deals with Microsoft and ruined the company.

Both are human trojans and not the condom types neither.

You're being silly. Google is a competitor for Apple of course, but also a partner and the most powerful internet company on the planet. Apple needs to be the very best of pals with Google, it absolutely cannot afford to alienate them.

And for what it's worth, have you used Chrome? It's the best browser out there. Lightning fast and now with extensions too.
post #23 of 53
Quote:
Originally Posted by beingnickb View Post

And Jobs is flawless? Pretty sure it was Jobs that gave Microsoft the original Macs to develop software for. Pretty sure it was Jobs who jacked the entire corporate culture at Apple and got himself ousted. Pretty sure it was Jobs that made a deal again with Microsoft in 1997.

But it was also Jobs that restored Apple.

I realize this is an Apple blog site and so it is stocked full of Apple fanboys, but let's show at least a little objectivity.

Amen.
post #24 of 53
Quote:
Originally Posted by fishstick_kitty View Post

the big weaknesses are that the droid OS update process is clunky and the app distribution is less controlled...so satisfaction may go down once people start seeing where these processes aren't as streamlined.

Sounds good but also:

Apple has 30 million phones out there. Android has .5 million and even less of the latest versions. So if 6 early tech buyers buy android and like it, its high satisfaction.

But what happens when 4 million have them and most of those people are non technical??

Also, iPhone is AT&T only. Android seems to be running on every system. All the same quality, different phones, different likes and dislikes????

It will be interesting to see where we are next year!!

Just a thought,
en
post #25 of 53
post #26 of 53
Quote:
Originally Posted by monstrosity View Post

Lets see how this changes when the next revision of iPhone is released.

Cupertino, start your copiers!
Fragmentation is not just something we have to acknowledge and accept. Fragmentation is something that we deal with every day, and we must accept it as a fact of the iPhone platform experience.

Ste...
Reply
Fragmentation is not just something we have to acknowledge and accept. Fragmentation is something that we deal with every day, and we must accept it as a fact of the iPhone platform experience.

Ste...
Reply
post #27 of 53
Quote:
Originally Posted by beingnickb View Post

And Jobs is flawless? Pretty sure it was Jobs that gave Microsoft the original Macs to develop software for. Pretty sure it was Jobs who jacked the entire corporate culture at Apple and got himself ousted. Pretty sure it was Jobs that made a deal again with Microsoft in 1997.

But it was also Jobs that restored Apple.

I realize this is an Apple blog site and so it is stocked full of Apple fanboys, but let's show at least a little objectivity.


Don't forget that Jobs bought Pixar and turned it into a success by selling it to Disney.

What has Sculley accomplished since Pepsi? nada.

"Sugar water salesman" that's what Sculley was and should have remained.

Bad move by Steve, ditto for Eric.
The danger is that we sleepwalk into a world where cabals of corporations control not only the mainstream devices and the software on them, but also the entire ecosystem of online services around...
Reply
The danger is that we sleepwalk into a world where cabals of corporations control not only the mainstream devices and the software on them, but also the entire ecosystem of online services around...
Reply
post #28 of 53
Quote:
Originally Posted by mplaisance View Post

...

Second Droid is on Verizon. People who are buying are the male-techy types and those who been waiting for the iPhone to come to Verizon. These customers are getting and impatient so they choose the next best thing. Also wait till they really see how unintuitive Android really is!!

That's what I was thinking, too. Was this really a survey of preferences between Android and the iPhone? Or was it reflective of people who aren't on ATT knowing that Android was their best choice? So if you are on Verizon and not intending on switching, and know you can't get an iPhone, you wouldn't say you were planning on getting one.
post #29 of 53
Quote:
Originally Posted by MacTripper View Post

Don't forget that Jobs bought Pixar and turned it into a success by selling it to Disney.

Jobs didn't turn Pixar into a success by selling it to Disney. He turned Pixar into a success and then sold it to Disney.

There is a big difference. One of just being a good salesman vs actually building a successful company.
post #30 of 53
Quote:
Originally Posted by MacTripper View Post

Don't forget that Jobs bought Pixar and turned it into a success by selling it to Disney.

Pedantically speaking, Jobs made his $10M purchase from Lucas a success long before he sold it to Disney.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
Reply
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
Reply
post #31 of 53
During his tenure, Sculley increased Apple's sales from $800 million to $8 billion.
post #32 of 53
I'm always surprised by RIM's numbers. Relatively low satisfaction and yet their sales go from strength to strength. Even in this survey, the number of people intending to buy a Blackberry is up.
post #33 of 53
Quote:
Originally Posted by MacTripper View Post

Don't forget that Jobs bought Pixar and turned it into a success by selling it to Disney.

What has Sculley accomplished since Pepsi? nada.

"Sugar water salesman" that's what Sculley was and should have remained.

Bad move by Steve, ditto for Eric.

Apparently we are all also choosing to forget Frank Amelio?
post #34 of 53
Wish Apple could get out of their exclusive AT&T contract already and get some more U.S. market share.
post #35 of 53
Quote:
Originally Posted by RichL View Post

I'm always surprised by RIM's numbers. Relatively low satisfaction and yet their sales go from strength to strength. Even in this survey, the number of people intending to buy a Blackberry is up.

RIM's customers aren't really the end users. It's the network admins and business people who buy them for their offices. They have different requirements. End users love apples phone, but enterprises don't yet. RIM is in basically the opposite situation.
post #36 of 53
Quote:
Originally Posted by MacTripper View Post

Eric is CEO of Google which makes Android and also the Chrome browser that's hurting Apple.

John Sculley made some fatal mistakes at Apple, got Steve ousted, made deals with Microsoft and ruined the company.

Both are human trojans and not the condom types neither.

Chrome is good for Safari and Apple. Webkit market share is what is important (as long as there is not a full-on fork in the code base), because that means developer mindshare. The fact that developers will need to test for Webkit compatibility is an awesome thing for Apple, something I thought they would never achieve.

I agree Android is hurting Apple more that it is helping, but Google purchased Android years before the iPhone was announced, so I'm not sure where they were in development before the iPhone.
post #37 of 53
Quote:
Originally Posted by newwavedave View Post

Don't show this satisfaction survey to the multiple 'droid users that I have recently sold iPhones to. Some of them said they were going to take them outside and smash them.

I have also had the same experience with some people that used the iPhone, Pre and G1 products. All platforms will have their crowd of those who don't like them after they bought them.
post #38 of 53
I love the iPhone. I also want it's competitor to be strong so Apple will always be
on its toes. On the other hand being a developer I also enjoy two strong markets to capitalize from.
80 million iPhones by 2012. That's only 15% of the market.

http://www.iphonethailand.net
Reply
80 million iPhones by 2012. That's only 15% of the market.

http://www.iphonethailand.net
Reply
post #39 of 53
I think it's great to see more and more people who are very satisfied with the product they've chosen, whatever that product is.
post #40 of 53
Quote:
Originally Posted by ghostface147 View Post

I have also had the same experience with some people that used the iPhone, Pre and G1 products. All platforms will have their crowd of those who don't like them after they bought them.

Very true, but that has never stopped trolls from using such anecdotal stories as "proof" of their biased statements for or against the device in question. It's one of the reasons I no longer pay any attention to user reviews of tech. User reviews cannot be trusted as authentic or without hidden agendas. I still snicker when I recall the literally hundreds of negative user reviews of the iPhone before it was even available for purchase.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: iPhone
AppleInsider › Forums › Mobile › iPhone › User interest, satisfaction in Android approaching the iPhone