Apple to replace iPads in need of new battery for $99 - Page 5

Originally Posted by stevegmu

I wouldn't be happy if the bottom of the iPad slid open to remove the battery. I want a smooth back.

Which batteries are better? Can you post a link?
I'm yet to have an Apple battery fail. Even my nearly 10 year old iBook battery still holds a 4 hour charge. You must be used to inferior products which come with inferior batteries.

Originally Posted by hill60

Did you know that all phones have water damage indicators, apart from the cheapest throwaway dumbphones. (It costs too much to put them in).

Look for a little white sticker in the battery bay and on the battery, sometimes they have a red stripe or dots.

They contain a waterbased dye if they are pink your warranty is void, it's common and acceptable industry practice.

Repair centres will also examine phones for corrosion on the motherboard and connectors before voiding a warranty they will often take photo's.

Originally Posted by Rdunn

We all know that absolutely all Apple employees would never be involved in harvesting personal data.

Originally Posted by anantksundaram

Check under your bed lately? You never know who could be lurking there.

Originally Posted by allblue

Now that is a good point. Perhaps the advice should read 'Sync your data then erase the SSD before returning to Apple'. Incidentally, does anyone know how totally erasing data from a SSD compares to the multiple overwrites required to fully secure a hard drive?

Originally Posted by DocNo42

Oh, and as for data - I think it will be safe to assume the iPad will be like the 3GS and all content encrypted - I would just do a restore on it before sending it on. That erases the encryption key for the rest of the device thus making the rest of the data on it inaccessible. Not a big deal, and part of the instructions on the page.

Originally Posted by melgross

You should also wipe all personal stuff first. This should always be SOP. If you don't, then that's not smart. People are people and there's no point in taking chances.

Originally Posted by melgross

Yes, I know. but damage varies. In talking to people who deal in such things, I've been told that it's only very rarely that the indicator will change without a severe amount of moisture present.

Originally Posted by andyapple

What they don't say in the support doc is for how long after purchase the policy will stand. Will they honor it once the iPad is out of warrantee or AppleCare?

Originally Posted by Blah64

While the rest of Rdunn's post wasn't very clever, your response here was quite smartassian.

So you don't worry about personal, or confidential, information being tossed around in the open?!

See how the rolling eyes make me look like an ass?

This might be a serious issue, depending on the technical details. This is a device that does a lot more than an iPhone; it has the ability to run a full suite of productivity apps allowing all manner of confidential data to be sitting on the device itself. How many companies do you think there are with confidential government contracts? Or other projects that are contractually deemed as confidential? Until specifics are made available about how data is stored and/or can be truly erased (not just remove the file pointers), this is not a device our company will allow anyone with access to such data to use. Or if they prove to be indispensable for some reason, they will be categorized "throw-away" devices, and will be destroyed if they become unusable. The problem is that would be expensive and wasteful.

Lost devices are a huge problem already (you can read any number of articles on that topic), but if there isn't a reasonably secure way to erase data from these devices, there are a number of markets where they just won't be usable. There are similar issues with iPhone, but they are easy to jailbreak and "nuke" before bringing in for service.



An interesting question, but those kind of details wouldn't worry me as much as potentially having the data just sitting right on the device for anyone to see. For all we know, these devices will be sent to China for refurbishment. And we know they don't have any interest in digging for confidential information, like contact lists.



The encryption is not what it's cracked up to be. Read this:
http://news.cnet.com/8301-27080_3-10295348-245.html

Let's hope OS 4.0+ will address issues like this.



Absolutely right. SOP. But the question is: what exactly does a "wipe" do? Just removing pointers to the files won't cut it, and DOD-secure deletion is a lot more time-consuming than the average Joe is probably going to want to do when they bring in a device for service.

The device isn't even available yet, so let's see what Apple comes up with.

Originally Posted by melgross

It's not likely that an Apple employee will have the privacy to use special software to get it back for themselves.

Originally Posted by DaHarder

No one ever said that it 'was a bad deal', but it does lead one to believe that the very same device one pays some US 500.00 to 830.00 actually only has a value of US 100.00, given that that's all it cost to replace the entire device.

It's As Simple As That

Originally Posted by Naboozle

The old unit in all likelihood will be refurbished and resold, so that factors into the cost equation.

Originally Posted by FineTunes

I knew something was up when I could read DH's posts for the first time. Normally when I see empty space on the left side of the screen, I assumed that its just empty space not worth my time. Well, I'll be d*mned.

Thanks Mods'

Originally Posted by FineTunes

With the unibody MBP the design of the internal battery removing all of the structure needed for exchangeable batteries allowed for a larger battery with longer battery life.
http://www.apple.com/macbookpro/features.html
click on "Breakthrough Battery"

Originally Posted by Haggar

That page is obviously a lie because according to Apple defenders, the hardware design used in the aluminum Powerbook G4 and original MacBook Pro was perfect, and it is impossible to make a thinner, lighter or more durable laptop which was also easier to service.

Apple will not make a video iPod. Nobody wants to watch video on an iPod.

Apple will not make a cell phone.

Apple should not allow third parties to create native iPhone applications. Web apps are really SWEET.

Apple will never switch to Intel processors.

Originally Posted by Haggar

That page is obviously a lie because according to Apple defenders, the hardware design used in the aluminum Powerbook G4 and original MacBook Pro was perfect, and it is impossible to make a thinner, lighter or more durable laptop which was also easier to service.

Apple will not make a video iPod. Nobody wants to watch video on an iPod.

Apple will not make a cell phone.

Apple should not allow third parties to create native iPhone applications. Web apps are really SWEET.

Apple will never switch to Intel processors.

Originally Posted by JeffDM

In all fairness, it looks like the person you responded to isn't complaining because of the chance of problem batteries, which can and does happen. Some people do want to extend device run time by swapping batteries while on the go.

Originally Posted by dfiler

For anyone interested, the above is how to look like an idiot by repeatedly posting a list of obvious strawman arguments. Yes, that copied and pasted list is his debating strategy for every Apple related topic.

Originally Posted by JeffDM

Some of those things were actually stated by Steve Jobs, how do you explain that? He himself said that video on an iPod was a bad idea on at least one occasion.

Something to add to that, he also said that "people don't read books", but now they have a book store and book reader app coming shortly. I'm pretty sure Jobs made statements saying that tablets were a bad idea, I need to look that up to be sure, the other examples I'm pretty sure about.

Originally Posted by Blah64

The encryption is not what it's cracked up to be. Read this:
http://news.cnet.com/8301-27080_3-10295348-245.html

Let's hope OS 4.0+ will address issues like this.

Originally Posted by stevegmu

I'm sure a MorphieJuicePack, or other variation will be developed and on the market shortly after launch. Besides, 10 hours of continuous use should be enough battery power for anyone.

Originally Posted by DaHarder

Nope... Just that the hardware was never actually worth US 500.00 to 830.00 in the first place if it can so readily be replaced for US 100.00.

It's Really That Simple -

Originally Posted by Haggar

That page is obviously a lie because according to Apple defenders, the hardware design used in the aluminum Powerbook G4 and original MacBook Pro was perfect, and it is impossible to make a thinner, lighter or more durable laptop which was also easier to service.

Apple will not make a video iPod. Nobody wants to watch video on an iPod.

Apple will not make a cell phone.

Apple should not allow third parties to create native iPhone applications. Web apps are really SWEET.

Apple will never switch to Intel processors.

Originally Posted by JeffDM

Some of those things were actually stated by Steve Jobs, how do you explain that? He himself said that video on an iPod was a bad idea on at least one occasion.

Something to add to that, he also said that "people don't read books", but now they have a book store and book reader app coming shortly. I'm pretty sure Jobs made statements saying that tablets were a bad idea, I need to look that up to be sure, the other examples I'm pretty sure about.

Originally Posted by DocNo42

The encryption works fine - what that exploit does is remove the pass code. It doesn't negate the in device encryption or the wipe feature.

Notice, if you watch the video, that he points out the data is decrypted as you copy the data off of the phone. So a wipe on the 3GS does work - the encryption is fine.

Just don't rely on the PIN to protect your phone or your data if you loose physical control of it



Yes - but that will probably kill jailbreaking (which I am expecting on 3GS and later hardware with 4.0). Even though Apple never said they would support jailbreaking, when they finally do plug the holes Apple will be the "evil assholes preventing us from doing whatever we want with our hardware" - even though they were never promised that as a feature. Sigh....

Originally Posted by JeffDM

Some of those things were actually stated by Steve Jobs, how do you explain that? He himself said that video on an iPod was a bad idea on at least one occasion.

Something to add to that, he also said that "people don't read books", but now they have a book store and book reader app coming shortly. I'm pretty sure Jobs made statements saying that tablets were a bad idea, I need to look that up to be sure, the other examples I'm pretty sure about.

Originally Posted by addabox

Which has nothing to do with what the post in question was about, being a vague, largely incoherent and apropos of nothing swipe at "Apple defenders" who apparently were anti-video on the iPod et al as well.

On a more general note, how is it that the mods around here are fine with endless, contentless anti-Apple snark driving half the threads into a ditch but see fit to step up to defend same? Is there some kind of terror of being seen as a fan boy enabler on the shitty Apple site so you'd have to hang your head amongst your cooler, Android using friends?

Originally Posted by melgross

So? Things change. I don't believe everything I did earlier in my life, do you?

The problem with Haggar's post is that it's irrelevant to anything being said here. Beside, Jobs did qualify that reading remark.

Originally Posted by melgross

I won't defend their posts. But what do you propose we do about them? Some people want us to delete posts that are negative. Do you want that?

As I'm sure you know, I've battled with these people as well. But where would we stop?

Originally Posted by addabox

On a more general note, how is it that the mods around here are fine with endless, contentless anti-Apple snark driving half the threads into a ditch but see fit to step up to defend same? Is there some kind of terror of being seen as a fan boy enabler on the shitty Apple site so you'd have to hang your head amongst your cooler, Android using friends?

Originally Posted by Kibitzer

Batteries are not the reliability problem these days. Hard drives are - as they've always been. ............ The big improvement in overall reliability will come in the next few years when solid state drives scale up in capacity while becoming more affordable.

Originally Posted by melgross

So? Things change. I don't believe everything I did earlier in my life, do you?

The problem with Haggar's post is that it's irrelevant to anything being said here. Beside, Jobs did qualify that reading remark.

Originally Posted by melgross

I won't defend their posts. But what do you propose we do about them? Some people want us to delete posts that are negative. Do you want that?

As I'm sure you know, I've battled with these people as well. But where would we stop?

Originally Posted by vinea

This is AppleInsider and the community is pro-Apple. A curmudgeon with a moderately low post count is fine, even beneficial or healthy. Someone like iGenius is not. Negativity is fine. Trolling is not.

When you have large numbers of folks telling one or two folks to STFU over multiple pages then you need to take action beyond saying "use the ignore feature". Which is an epic fail because of ALL THE FOLKS TELLING THESE IDIOTS TO STFU OVER MULTIPLE PAGES.

iGenius, DaHarder and Extremeskater have been trolling the forum for months. The mods complete inability to deal with Tekstud have spurred them on to being far more blatant about trolling. After all, they can always come back as DAHARDER for a month or two before getting banned again and then start over with a new handle.

Originally Posted by JeffDM

No, but given the relatively short time period between remark and product countering remark, I'd be surprised if they weren't developing said product at the time. As solipsism said, it was probably a fair share of misdirection. And I've seen fans take that misdirection as the truth.

I know what you mean, I read the qualification, he was carefully using statistics to give the wrong impression of how things were.

Originally Posted by vinea

This is the problem with mods "having an opinion" and discussing in the same forums they post. There is always the assumption that they are biased. In this case, it seems justified. Of course that just makes me a fanboi and can't think for myself.

Frankly, given the negativity toward the iPad and in some cases to Apple in general as espoused by some of the mods it's not surprising that the forums have become a haven for trollers. Besides, what are you guys really doing? Tekstud flaunted his ban for so long it became a joke.

Any forum where mods posted "opinion" in those same forums became a cesspit. Either they agreed with the trouble makers and let them continue their antics to the detriment of the forums or they felt they had to go easy on them to appear unbiased and let them continue their antics to the detriment to the forums.

This is AppleInsider and the community is pro-Apple. A curmudgeon with a moderately low post count is fine, even beneficial or healthy. Someone like iGenius is not. Negativity is fine. Trolling is not.

When you have large numbers of folks telling one or two folks to STFU over multiple pages then you need to take action beyond saying "use the ignore feature". Which is an epic fail because of ALL THE FOLKS TELLING THESE IDIOTS TO STFU OVER MULTIPLE PAGES.

iGenius, DaHarder and Extremeskater have been trolling the forum for months. The mods complete inability to deal with Tekstud have spurred them on to being far more blatant about trolling. After all, they can always come back as DAHARDER for a month or two before getting banned again and then start over with a new handle.

Originally Posted by FineTunes

Have a SSD in my MBP-best investment I've made. Fast and MBP seems to run cooler than HDD equipped MBP. Only hope that Apple will support SSD's more and add a TRIM command in the OS. Long term use of SSD nearing capacity, speeds decrease. TRIM command will address this issue.

Don't look for SSD prices not to drop soon as there seems to be a shortage of NAND and Apple has a big appetite for NAND see on AI:

http://www.appleinsider.com/articles...ash_deals.html

Originally Posted by FineTunes

That's one of the reasons for the ignore list (IL). The choice is up to each user whom to ignore. (By the way, none of the people referencing my quote are on my IL.)

One problem with the IL is that you are still left to read the ignored when someone responds to their post. Is there some way when you choose to have someone on your ignore list, where AI can also have the responses to the ignored are also not viewed?

Originally Posted by melgross

The book industry wouldn't have disagreed with him privately, even though they weren't happy about it being said so publicly. Book sales had been going down for years. The feeling at the major book fairs over the past few years was a sense of desperation.