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Apple to replace iPads in need of new battery for $99 - Page 3

post #81 of 221
Quote:
Originally Posted by jfriese1 View Post

Pardon me but doesn't the iPad not release for about another 3 weeks? And already there's a battery issue? What's going to pop up after release?

Something about "planning ahead" would seem to apply.
post #82 of 221
Quote:
Originally Posted by os2baba View Post

Take a look at the Droid which has replaceable battery and a keyboard and is only 1.4mm thicker. The Nexus one with a removable battery is 0.8mm thinner. And the best looking of the lot, the HTC Legend, with a unibody shell and a neat spring battery cover is 0.9mm thinner. And they all have roughly the same battery life as the iPhone with multi-tasking and better displays.

Google is trying to kill Apple but they will fail. The iPhone is better because it is so sturdy. Battery doors always fall off and get lost.
post #83 of 221
Quote:
Originally Posted by DaHarder View Post

So I pay US 830.00 for a device that can be replaced for a mere US 100.00, and all's Even -Steven - \

You fail to account for your old iPad being refurbished and resold.

At that, probably 3 to 5 years down the road.
post #84 of 221
So let me get this straight. We had this battery argument with the iPod. We had this battery argument with the iPhone. And now we're having this battery argument with the iPad? Same arguments, same impasse, same predictions, same name calling. How stupid can it get anyway?
post #85 of 221
Quote:
Originally Posted by DaHarder View Post

No one ever said that it 'was a bad deal', but it does lead one to believe that the very same device one pays some US 500.00 to 830.00 actually only has a value of US 100.00, given that that's all it cost to replace the entire device.

It's As Simple As That

Only to someone not paying any sort of attention to usual industry practice.
post #86 of 221
Quote:
Originally Posted by FineTunes View Post

Agreed. With the iPad having a built in battery, Apple is addressing concerns that it will replace batteries. If it had an exchangeable battery like the older MBP and MB this would not be an issue.

Unfortunately, with replaceable batteries, it almost certainly wouldn't have near the usable time on a single charge that the current design has.
post #87 of 221
Quote:
Originally Posted by lkrupp View Post

So let me get this straight. We had this battery argument with the iPod. We had this battery argument with the iPhone. And now we're having this battery argument with the iPad? Same arguments, same impasse, same predictions, same name calling. How stupid can it get anyway?

We've had it with the Mac notebooks, too. Every portable Mac has a screwed-in battery affording 7-8 hours of use. The naysayers were saying this would kill Mac sales yet they are still breaking records.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #88 of 221
Quote:
Originally Posted by Rdunn View Post

Apple reminds you to sync your info before you send the device in for service.
Hmmm... battery dead? Sync that thing! Then send it in. Right.

Even with a dead dead dead battery, the device will run when connected to power and I/O.

Don't forget to do a hard initialization to wipe memory before you send it out.
post #89 of 221
Quote:
Originally Posted by solipsism View Post

I would think that is common knowledge since that is the typical warranty time of CE.

However, batteries tend to get a longer, unspoken warranty time since any issues like bloating can potentially lead to a fire or an explosion, or at the very least damage of other parts of the device, which makes Apple et. al very quick to swap them out no questions ask.

Yes, you would think it's common knowledge.
"One who forms a judgement on any point but cannot explain it clearly, might as well never have thought at all on the subject." Pericles
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"One who forms a judgement on any point but cannot explain it clearly, might as well never have thought at all on the subject." Pericles
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post #90 of 221
Come on people. Quit quoting the trolls. It kills the purpose of the ignore lists.
iPad2 16 GB Wifi

Who is worse? A TROLL or a person that feeds & quotes a TROLL? You're both idiots.....
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iPad2 16 GB Wifi

Who is worse? A TROLL or a person that feeds & quotes a TROLL? You're both idiots.....
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post #91 of 221
Quote:
Originally Posted by cyrisrules View Post

Clearly apple is not only showing the quality of its product, but also its poor ability to offer better customer service for a product battery that should work properly. You wouldnt be told to pay for what should be a recall, complete FAIL Apple. Not supporting it

Anyone not totally ignorant understands that rechargeable batteries have a finite life, depending on the number of recharge cycles, environmental conditions, etc.

You seem to be assuming that the battery replacement program is for defective product, rather than normal replacement after extended use.

The which is in no way something subject for a recall.

It ain't a Pet Rock(tm), after all.
post #92 of 221
Quote:
Originally Posted by Rdunn View Post

Apple reminds you to sync your info before you send the device in for service.
Hmmm... battery dead? Sync that thing! Then send it in. Right.

If you plug the docking cable in when you sync it, wouldn't it be receiving sufficient power to perform the sync?

IGNORED!!!
post #93 of 221
Quote:
Originally Posted by DaHarder View Post

Nope... Just that the hardware was never actually worth US 500.00 to 830.00 in the first place if it can so readily be replaced for US 100.00.

It's Really That Simple -

Let's see....

I send in my heavily used iPad to have the bad battery replaced. Apple sends me a replacement that has been thoroughly checked out and has a new battery. Also gone are the case and glass scratches. BTW - I've never received a refurbished iDevice that did not look brand new. Apple takes my old one and refurbishes it to "like new" condition and sells it for a profit. I'm happy because I got a like new device that is in better shape than my old one. Apple is happy because they made money. Who looses? Nobody!

Go away you Troll.

You have been added to my ignore list.
post #94 of 221
Quote:
Originally Posted by pmz View Post

Pls stop quoting trolls.

This a great move and exactly how it should be, for iPads and iPhones, and iPods alike. These batteries rarely need replacing, and when they do, you immediately get a new device. Awesome.

Agreed
post #95 of 221
What's with all the belly-aching?
post #96 of 221
Quote:
Originally Posted by solipsism View Post

PS: I just noticed the Align Center option is gone.

Huh, I hadn't heard anything, so I don't know what happened.

[center]center[/center]

I guess you're right.
post #97 of 221
. . .
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #98 of 221
Quote:
Originally Posted by solipsism View Post

PS: I just noticed the Align Center option is gone. And here I though DaHarder decided to be considerate on his own free will.

I knew something was up when I could read DH's posts for the first time. Normally when I see empty space on the left side of the screen, I assumed that its just empty space not worth my time. Well, I'll be d*mned.

Thanks Mods'
無心 The idea of wilderness needs no defense, it only needs defenders., Wilderness is not a luxury but a necessity of the human spirit__Edward Abbey
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無心 The idea of wilderness needs no defense, it only needs defenders., Wilderness is not a luxury but a necessity of the human spirit__Edward Abbey
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post #99 of 221
Quote:
Originally Posted by solipsism View Post

. . .

I agree
無心 The idea of wilderness needs no defense, it only needs defenders., Wilderness is not a luxury but a necessity of the human spirit__Edward Abbey
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無心 The idea of wilderness needs no defense, it only needs defenders., Wilderness is not a luxury but a necessity of the human spirit__Edward Abbey
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post #100 of 221
Quote:
Originally Posted by DaHarder View Post

Really?

So I pay US 830.00 for a device that can be replaced for a mere US 100.00, and all's Even -Steven - \

What do you care? You're not getting one anyway.

Proud AAPL stock owner.

 

GOA

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Proud AAPL stock owner.

 

GOA

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post #101 of 221
Quote:
Originally Posted by solipsism View Post

. . .

You misunderstood, I was trying to force it just by manually typing the mark-up. It's not on my panel that I can tell. The markup is disabled, not just the control.
post #102 of 221
I got two thoughts:

1. $105 for a new battery is a bit much, but I guess if it is scratched, bruised and bumped it is not as bad.

2. There are going to be A LOT of refurbished iPads going around for a low low price. That is good news to me.
--SHEFFmachine out
Da Bears!
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--SHEFFmachine out
Da Bears!
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post #103 of 221
Ill-concieved. Who wants someone else's iPad? It could have been owned by someone evil. If they guarantee to give you a brand new one then that's ok.
post #104 of 221
Quote:
Originally Posted by JeffDM View Post

You misunderstood, I was trying to force it just by manually typing the mark-up. It's not on my panel that I can tell. The markup is disabled, not just the control.

My blank posts was my edit after I saw your edit. I, too, tried to add it manually to verify it was removed after I noticed the icons removed. Heck, I use {color=#e1e1e2}. . .{/color} to delete a post so i'm well versed with the manual markup of vBulletin.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #105 of 221
Quote:
Originally Posted by ascii View Post

Ill-concieved. Who wants someone else's iPad? It could have been owned by someone evil. If they guarantee to give you a brand new one then that's ok.

I think you have a concept for a movie there.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #106 of 221
The main advantage of non-user-replaceable batteries is that it keeps users from buying non-oem batteries for 1/5 the price. It would be absolutely hilarious to observe fanbois defending any arsgrape by St. Steve if the obscene profits were not used on lawyering to try to force everybody else to be victims too.
post #107 of 221
Quote:
Originally Posted by melgross View Post

First of all, stop with that "It's really that simple." nonsense. Once is funny. After that it's just annoying.

If you were actually right, it might mean something, but as it stands, it doesn't.

Do you understand anything about business? A product sold for a price, including profit, full warranty costs, and all the other costs involved, isn't worth nearly that much as a used device to the company, because all of those costs have been paid for with the sale of the new unit. So when Apple takes yours in, replaces the battery, and refurbishes it, they can sell it for more than half the new cost, and still make some money on it. So the $99 bucks pays for the work done to get one back to you, while the old one is now resold for one half to two thirds of the new prices. The only additional cost to Apple is the cost of selling, and the warrantee.

If they use some for warrantee replacements, the same thing applies. Those units have to come from somewhere.

Apple breaks even, or makes a few extra bucks per unit, and you get a factory refurbished one to replace your used one, in addition to a new battery.

You explanation is simply wrong.

I fully understand the entire process, warranty and otherwise, and never said anything about how/why Apple will ultimately profit/benefit from this 'exchange program'.

The only issue I was addressing was that, to the average customer, providing a replacement for a US 500.00 to 830.00 device for a mere US 100.00 could easily give the impression that said device was never really worth the asking price in the first place.

It's really not worth getting all 'hostile' about, but it certainly is something that might raise a few average consumer eyebrows.

Nothing More - Nothing Less
"Why iPhone"... Hmmm?
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"Why iPhone"... Hmmm?
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post #108 of 221
Quote:
Originally Posted by JeffDM View Post

Huh, I hadn't heard anything, so I don't know what happened.

[center]center[/center]

I guess you're right.

Oh Well... Stuff Happens!
"Why iPhone"... Hmmm?
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"Why iPhone"... Hmmm?
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post #109 of 221
It appears I'm going to have to learn to change my own iPad battery just as I've done with iPods. I'm not saying the the Apple solution of battery changing is bad, because you may end up with an iPad in better condition than the one you're bringing in. It's just if I wanted to customize my iPad with an owner's engraved inscription, I'd lose that.

I know tech-geeks will be up in arms over this procedure, but I don't think it should matter to most consumers if they have to swap iPads. I'm fairly certain if my iPad had been in good operating condition, I'd just rather attempt my own battery replacement because that's how I do things. I believe Apple can better control the quality of the product by doing a total swap, so I'm really not too concerned. I know how to compromise. I'd also think there would be third party solutions for iPad battery replacement, but that would likely void the warranty.

My iPod batteries lasted longer than the warranty, so if I'd had broke it replacing the battery, I'd just buy a new one. The iPad battery may also outlast the warranty. I'm curious to see if Apple is going to make it really difficult to do a home battery swap on an iPad.
post #110 of 221
Users can receive a replacement should their device's battery no longer hold a charge. The service will cost $99 plus an additional $6.95 shipping and applicable taxes.

By the time the average user's battery will no longer hold a charge they'll have already gotten the next iPad, or whatever other device, or would have sold off their iPad, etc.

A properly maintained iPad battery is designed to retain 80 percent or more of its original capacity during a lifespan of up to 1,000 recharge cycles.

What's the issue here?
post #111 of 221
Quote:
Originally Posted by bongo View Post

The main advantage of non-user-replaceable batteries is that it keeps users from buying non-oem batteries for 1/5 the price. It would be absolutely hilarious to observe fanbois defending any arsgrape by St. Steve if the obscene profits were not used on lawyering to try to force everybody else to be victims too.

If that was the reason they you'd expect all batteries to use proprietary connectors to prevent others from making 3rd-party batteries, but that isn't the case.

I also have to wonder why Apple increased the usable lifetime of their batteries if their underlying reasons are just to make a few extra bucks off 3rd-party batteries. Why make a battery that had 300 usable charges now have 1000. That fact counteracts your theory.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #112 of 221
Quote:
Originally Posted by Quadra 610 View Post

What's the issue here?

The issue is people just love belly-aching about everything iPad.

The day the iPad comes out, iFixit and others will post tear down reports about it. Within 3 months, there will be chinese suppliers selling $20 iPad battery replacements with instructions on how to tear it apart so the cheapskates and whiners who don't want someone else's iPad for $105, can do it themselves and screw it up themselves.

How many times do we have to have the same discussion with every Apple product announced?
post #113 of 221
Quote:
Originally Posted by Cranky View Post

Let's see....

I send in my heavily used iPad to have the bad battery replaced. Apple sends me a replacement that has been thoroughly checked out and has a new battery. Also gone are the case and glass scratches. BTW - I've never received a refurbished iDevice that did not look brand new. Apple takes my old one and refurbishes it to "like new" condition and sells it for a profit. I'm happy because I got a like new device that is in better shape than my old one. Apple is happy because they made money. Who looses? Nobody!

Go away you Troll.

You have been added to my ignore list.

I agree with you. I think a total swap could be a good thing because it would keep the overall quality of the device higher for the average non-tech consumer. I'd recently purchased a refurb 24" iMac from the Apple Store and I swear I could not tell it was used because I inspected it all over and it appeared to be brand new. It was flawless and has been running perfectly, 24/7 since I bought it in September of last year.

I think people tend to get worked up whenever they hear about paying money for a battery replacement. $100 for parts and labor doesn't seem too out of line in this day and age. I wonder if all tablets will have user replaceable batteries or will the iPad be the only exception. We'll see if this battery swap procedure will bother the average consumer that much. I doubt it.
post #114 of 221
Quote:
Originally Posted by Eriamjh View Post

The issue is people just love belly-aching about everything iPad.

The day the iPad comes out, iFixit and others will post tear down reports about it. Within 3 months, there will be chinese suppliers selling $20 iPad battery replacements with instructions on how to tear it apart so the cheapskates and whiners who don't want someone else's iPad for $105, can do it themselves and screw it up themselves.

How many times do we have to have the same discussion with every Apple product announced?

I just don't get it.

The iPad 1,000 recharge cycle is the same as that of a current Macbook Pro. That's what, 5 years? And even when the user reaches that threshold, it'll still hold 80% charge. That's three times longer than typical notebook batteries. And you can plug it in when you like, too.

I don't see why this minor detail about the iPad merits all this complaining.
post #115 of 221
Quote:
Originally Posted by Quadra 610 View Post

I just don't get it.

The iPad 1,000 recharge cycle is the same as that of a current Macbook Pro. That's what, 5 years? And even when the user reaches that threshold, it'll still hold 80% charge. That's three times longer than typical notebook batteries. And you can plug it in when you like, too.

I don't see why this minor detail about the iPad merits all this complaining.

If this article didn't come up these same complainers would be on here saying how Apple doesn't even offer a battery replacement option, then they'd claim that Apple is trying to force you to buy another iPad when your battery dies as a way to make more money off the Kool-Aid drinking iSheep. I don't think it matters what the article is about Apple will always being wrong.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #116 of 221
Quote:
Originally Posted by andyapple View Post

What they don't say in the support doc is for how long after purchase the policy will stand. Will they honor it once the iPad is out of warrantee or AppleCare?

Since the battery is covered under the one year warranty why would it not be honored after the warranty expires?
post #117 of 221
Quote:
Originally Posted by RainyDayInterns View Post

huh? You GET another iPad...you do know that? The only difference is it has a new battery. In all likelihood, you get a NEW iPad. How is that a bad deal? Really...

Very doubtful it will be brand new.
In all likelihood, it will be refurbished iPad others have turned in for battery replacement or other warranty issues.
post #118 of 221
Quote:
Originally Posted by Chris_CA View Post

Very doubtful it will be brand new.
In all likelihood, it will be refurbished iPad others have turned in for battery replacement or other warranty issues.

Unless it's an exceptional situation I doubt it'll even matter by that time. They'll likely have already upgraded or sold it off. They'll be getting new devices. We're talking around 5 years here. And even by that time it'll still hold 80% charge for a while.
post #119 of 221
Quote:
Originally Posted by extremeskater View Post

This seems like a non issue. I have to agree with you on this. By the time someones battery goes bad its going to be time to get a new iPad. Someone is going to try and tell me that 3-4 years down the line the technology isn't going to change enough where they aren't going to want a new iPad anyways?

Who knows. By that time there might be a new Apple iProduct of some kind, taking the paradigm even further, i.e., iPod ---> iPod Touch.
post #120 of 221
Quote:
Originally Posted by Constable Odo View Post

I agree with you. I think a total swap could be a good thing because it would keep the overall quality of the device higher for the average non-tech consumer. I'd recently purchased a refurb 24" iMac from the Apple Store and I swear I could not tell it was used because I inspected it all over and it appeared to be brand new. It was flawless and has been running perfectly, 24/7 since I bought it in September of last year.

I think people tend to get worked up whenever they hear about paying money for a battery replacement. $100 for parts and labor doesn't seem too out of line in this day and age. I wonder if all tablets will have user replaceable batteries or will the iPad be the only exception. We'll see if this battery swap procedure will bother the average consumer that much. I doubt it.

I'm extremely interested to see the iFixit teardown report when it comes out. I wonder if it will even be feasable to replace the battery yourself.
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