Quote:
Originally Posted by
melgross 
First of all, stop with that "It's really that simple." nonsense. Once is funny. After that it's just annoying.
If you were actually right, it might mean something, but as it stands, it doesn't.
Do you understand anything about business? A product sold for a price, including profit, full warranty costs, and all the other costs involved, isn't worth nearly that much as a used device to the company, because all of those costs have been paid for with the sale of the new unit. So when Apple takes yours in, replaces the battery, and refurbishes it, they can sell it for more than half the new cost, and still make some money on it. So the $99 bucks pays for the work done to get one back to you, while the old one is now resold for one half to two thirds of the new prices. The only additional cost to Apple is the cost of selling, and the warrantee.
If they use some for warrantee replacements, the same thing applies. Those units have to come from somewhere.
Apple breaks even, or makes a few extra bucks per unit, and you get a factory refurbished one to replace your used one, in addition to a new battery.
You explanation is simply wrong.
I fully understand the entire process, warranty and otherwise, and never said anything about how/why Apple will ultimately profit/benefit from this 'exchange program'.
The only issue I was addressing was that, to the
average customer, providing a replacement for a US 500.00 to 830.00 device for a mere US 100.00 could easily give the impression that said device was never really worth the asking price in the first place.
It's really not worth getting all 'hostile' about, but it certainly is something that might raise a few
average consumer eyebrows.
Nothing More - Nothing Less
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