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Apple iPad owners report Wi-Fi connection issues - Page 3

post #81 of 151
By the way, is it true or bot that a jail broken phone with 3G fooler that makes 3G think it's wifi or with teethering, that you could, in theory, connect a wifi ipad via you iPhone?
Thanks.
post #82 of 151
Quote:
Originally Posted by Rob55 View Post

I wasn't aware that this was ever confirmed.

Delays Cause Apple to Switch iPad Touch-Panel Orders@

http://www.appleinsider.com/articles...to_wintek.html

Samsung $240M Deal@

http://www.appleinsider.com/articles..._displays.html


Quote:
Originally Posted by Rob55 View Post

Cool, a 63 GB model. JK

Dropped 1GB somewhere on the floor.
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post #83 of 151
Quote:
Originally Posted by bartfat View Post

Damn, beaten to it. I was about to say something similar, thinking that the all-aluminum iPad would have worse signal reception than the 3G iPad with that plastic strip.

Can we have a volunteer to test out this hypothesis--Dremel tool please and a plastic strip

If it were a design flaw such as this, you'd expect that most all of the iPads would be having the problem.
無心 The idea of wilderness needs no defense, it only needs defenders., Wilderness is not a luxury but a necessity of the human spirit__Edward Abbey
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無心 The idea of wilderness needs no defense, it only needs defenders., Wilderness is not a luxury but a necessity of the human spirit__Edward Abbey
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post #84 of 151
Quote:
Originally Posted by FineTunes View Post

Delays Cause Apple to Switch iPad Touch-Panel Orders@

http://www.appleinsider.com/articles...to_wintek.html

Samsung $240M Deal@

http://www.appleinsider.com/articles..._displays.html

Not quite the confirmation I was thinking. I saw these articles as well and they didn't seem quite definitive enough (not that we would get anything more definitive than this).
post #85 of 151
I bet of these "problems" are networks with MAC address protection on them. The internet is always full of people that no idea about basic networking, wireless or wired. When you ask them about what security and frequency they are running, they have no idea.

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post #86 of 151
Hmmmm... it seems HP has responded with a new video (showing what some might be missing):

http://www.youtube.com/watch?v=AeDalRBjyJo
post #87 of 151
I've had some wifi rreeptions issues too, nothing to bad, but if i couldn't tether it to my iPhone it would be a problem.
post #88 of 151
I've had zero wifi problems with mine so far.
post #89 of 151
Quote:
Originally Posted by AppleInsider View Post

To resolve the issue, Apple recommends creating separate Wi-Fi network names to identify each band, such as adding G to the 802.11g network name, and N to the 802.11n network name.

There's a "no DUH" moment if I saw one. I have had no issues with my dual band extreme, an old g only UFO base station and about five other wifi networks in various other public places like restaurants.

Also until reading the iFixit article I didn't realize the apple logo was plastic and where the wifi antennas are. I wonder how many have cases on their ipad thad have metal near the apple logo...
post #90 of 151
Quote:
Originally Posted by Josh.B. View Post

Do you believe that the problem is nonexistent, or that it is restricted to certain iPads, with others (like yours) working properly?

I believe that wireless is a pretty complicated technology with numerous factors that can affect it and that without a lot more detail than "my wifi cuts out" speculation about the root cause and whether it's a systemic design issue, user error or something in between is pretty fruitless.

Having said that it won't stop such speculation, nor the inevitable apple is stupid/apple is doomed comments. It's the way of the Internet

Hmm - no obvious way to get a copyright symbol on the virtual keyboard. I did discover some other interesting symbols as I held various keys down while looking.
post #91 of 151
Quote:
Originally Posted by pondosinatra View Post

Good to see they've released yet another product without doing adequate testing...

There is never "adequate testing" when users are involved. The technology is way complex with thousands of permutations.

Not that I'm calling anyone a fool, but it is best exemplified by the old saying "the problem with making things foolproof is fools are so darned ingenious!"
post #92 of 151
Quote:
Originally Posted by Rob55 View Post

Not quite the confirmation I was thinking. I saw these articles as well and they didn't seem quite definitive enough (not that we would get anything more definitive than this).

Try DigiTimes @ http://www.digitimes.com/tag/tpk_tou...s/0016201.html

Not a paid subscriber so good luck.
無心 The idea of wilderness needs no defense, it only needs defenders., Wilderness is not a luxury but a necessity of the human spirit__Edward Abbey
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無心 The idea of wilderness needs no defense, it only needs defenders., Wilderness is not a luxury but a necessity of the human spirit__Edward Abbey
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post #93 of 151
Quote:
Originally Posted by fishbert View Post

I noticed the demo iPad in my local Apple Store would drop to 1 bar of wifi signal frequently.

Hmm - I wonder if some units could have something as simple as the antenna wire for the wifi off or loose. It's been seen as an issue with the bluetooth module in some Mac Pro's and antennas have been hooked up wrong in the dual band airport extremes (excellent article about that on smallnetbuilder.com)

I guess the bottom line is such performance is not normal so make an appointment and take it in!
post #94 of 151
Quote:
Originally Posted by greg30127 View Post

I don't suggest they open every box. I'm saying if there is a design flaw in this device that causes it to not work as well as it could/should, then the device functionality/design should have been tested before it was produced, boxed, and shipped to stores

Isn't it a little premature (day three for crying out loud!) to be going down the "design flaw" path? Too many (myself included) have had NO issues for it to be a systemic design flaw.

Quote:
smart-ass.

Indeed
post #95 of 151
Quote:
Originally Posted by allblue View Post

Sheesh! Reading some of the comments here! As far as I'm concerned it's a minor miracle that any of these things work at all....

Agreed, good post. Besides, it'd be something else if the glitches were known defects that the mfg. tries to hide.
post #96 of 151
Quote:
Originally Posted by greg30127 View Post

smart-ass.

Yeah. Well, solipsism is rather smart.

But the second part? That's all you.
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post #97 of 151
Quote:
Originally Posted by Josh.B. View Post

If this is a hardware issue, it is a major blunder. If it is a software issue, it is a major blunder, but fixable.

Both are easily fixable. It's called, "wait for the 2nd Gen."

Seriously.

I really wanted to purchase one of these things, but I refuse to do so over one point: it has no camera and I want to video conference with it. Hopefully there will be intense pressuring on Apple over the next year to add this, such that they will break down and do it in Gen. 2. I think it is technologically feasible even if the so-called "camera mount" turned out to be the slot for the ambient light sensor.

And if the processor us actually too slow for video conferencing, perhaps a faster CPU is in order a year from now to address that. But for everything else, it appears that the iPads A4 is more than adequate.

All said, I'm waiting for Generation-2, albeit somewhat impatiently.
post #98 of 151
No issues here.... Took it to school today and took notes on it. Connected with UT's wifi without any problems.

Keeping my fingers crossed, though.
post #99 of 151
Quote:
Originally Posted by awmawm View Post

I switched from Windows to Mac OS X because connecting to WiFi was always an issue (besides not being able to awake the Windows machine from sleep correctly...). Sit in an airport lounge and watch how long it takes Windows users to get connected and how quickly the Mac users are up and running...

Haha... I remember those days. Hopefully Windows 7 addressed those issues.
post #100 of 151
Quote:
Originally Posted by solipsism View Post

I'm sure. The space for the WiFi antenna isn't great and I have to assume putting your hand over the center back or placing it flat on a metal tablet on a coffee shop* would impair it

I agree Apple can't test every possible scenario, but having it flat on a coffee shop table should certainly have been one of them. Apparently this means placing it face-down to get reception.

Quote:
Originally Posted by greg30127 View Post

Let's be honest here - (they have) never been front-and-center to ADMIT when there's a problem with their products until they're called out on it and can't escape the inevitable.

Again, is this Apple or Toyota?
post #101 of 151
Quote:
Originally Posted by Josh.B. View Post

.

What do you do on a Mac?

Nothing, just grab your cup of coffee and Safari does the rest.
post #102 of 151
Quote:
Originally Posted by sippincider View Post

I agree Apple can't test every possible scenario, but having it flat on a coffee shop table should certainly have been one of them. Apparently this means placing it face-down to get reception.

I've used mine numerous times now lying flat on a table in a restaurant or at home with no issue. It is highly unlikely that it is a systemic issue as I am hardly alone in my success. Rather than whining about it online take it into a nearby apple store or send it in to get it fixed/replaced. If you are someone who doesn't even own one, what exactly are you complaining about?

Quote:
Again, is this Apple or Toyota?

Is this a sincere question or dramatic hyperbole?

indeed
post #103 of 151
Quote:
Originally Posted by Josh.B. View Post

What do you do on a Mac?

Click on the airport icon in the menu bar, select the appropriate network, type in the password if required an then I don't give it a second thought.

On my work windows laptop sometimes i have to use the native windows wifi manager, then on other wifi nets only the manufacturer provided wifi manager will work - it's VERY annoying and consistently inconsistent.
post #104 of 151
Quote:
Originally Posted by Josh.B. View Post

It makes sense that they would emphasize the obvious flaws of the iPad.

You mean, having no real argument of substance or anything new to bring to the table they are left to falling back to usual arguments that focus on individual and disjointed features rather than how their products experience is better than Apples?

What a shocker
post #105 of 151
Quote:
Originally Posted by Josh.B. View Post

Are you saying that it connects to any wifi network you come across, without asking for permission?

Really?

It's a preference if you so desire. Not that I have mine enabled like that since it's so easy to just pick a net in one click.

Quote:
Is that safe?

Meh, even with posting what i did above its no more or no less an issue than connecting to any unsecured wifi. Just because I'm sitting in a starbucks doesn't mean a network with an SSID of starbucks is the "real" one. All open wifi networks should be assumed to be hostile.
post #106 of 151
Quote:
Originally Posted by DocNo42 View Post

You mean, having no real argument of substance or anything new to bring to the table they are left to falling back to usual arguments that focus on individual and disjointed features rather than how their products experience is better than Apples?

What a shocker

I really don't see how what HP is doing is any different than what Apple does in the "Get a Mac" ads. However, I really don't believe HP has to discredit the iPad in order to succeed. If HP develops a quality product, the sales will be there. Personally, I don't want another laptop, which essentially is what a net book is. I like the idea of having something in between my iPhone and my Macbook Pro - and the iPad occupies that space beautifully. It's perfect for me.
post #107 of 151
Quote:
Originally Posted by pondosinatra View Post

Er, did you miss the part where it said including Apple's own routers???

Er, did you miss the part where i mentioned each situation is different

My point was that they may very well have tested it and everything was fine, but put it in your home and your tinfoil hat may interfere and cause a problem.

Not EVERYONE with an Apple router is having a problem, so obviously there are other factors involved
post #108 of 151
Quote:
Originally Posted by Rob55 View Post

Oh, I agree with you completely. I was just trying to comment that testing every single unit before it leaves the factory isn't the best solution either. As is the case with B&O, among other things, the testing adds to making the product prohibitively expensive for most consumers and as Solipsism pointed out, places the device/item into an entirely different product category. But even then, you still have your problems with the Rolls Royces and B&Os of the world.

Actually, I did get your point. I probably should have responded to someone else - I was just trying to go with the flow of the conversation. No offense meant.
post #109 of 151
Quote:
Originally Posted by greg30127 View Post

I suppose I'll spell it out for you...

I don't suggest they open every box. I'm saying if there is a design flaw in this device that causes it to not work as well as it could/should, then the device functionality/design should have been tested before it was produced, boxed, and shipped to stores, smart-ass.

You're saying "if there is a design flaw" now. However, earlier you adamantly commenced with suspicion regarding Apple's motives (which indicates an attitude and a dubious claim):
Quote:
Apple has never been front-and-center to ADMIT when there's a problem with their products until they're called out on it and can't escape the inevitable.

Then you adamantly followed by:

Quote:
If you notice ANY real issues with your wifi...

Followed by the adamant implication that Apple is testing deficient:

Quote:
Why is it unreasonable for people to want a company to properly and thoroughly test their products before they release them ...

Then adamantly criticized Apple's professionalism (in the face of numerous quality and customer satisfaction accolades):

Quote:
they are so worried about profit and getting stuff out as quick as possible, they're using US to "test" the models for them, instead of doing it themselves

Then more proselytizing:

Quote:
don't buy the stuff when it first hits shelves, and when the first sign of any issue comes up, don't bother with waiting for firmware fixes or spending your $$ to ship them back to be repaired - just take it back for a refund and make the manufacturer deal with massive returns. Period.

Finally, you walk it back with if and then:

Quote:
I'm saying if there is a design flaw in this device that causes it to not work as well as it could/should, then the device functionality/design should have been tested before it was produced, boxed, and shipped to stores, smart-ass.

I'd say Solipsism's asinine characterization is appropriate.
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post #110 of 151
Quote:
Originally Posted by solipsism View Post

"Apple <insert_product_name> owners report Wi-Fi connection issues"

That seems to be the way of things. I've used the iPad on three different WiFi locations. Two private 802.11n with security, one public on 802.11g. No issues so far.


a handful of folks will have issues, start up major threads everywhere and deem the ipad a total dud. happens every time. just like every time there's a batch of us that have no problems at all.

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post #111 of 151
Quote:
Originally Posted by pondosinatra View Post

Good to see they've released yet another product without doing adequate testing...

if ya not happy with apple buy a zuniepsd
post #112 of 151
Quote:
Originally Posted by Josh.B. View Post

Do you believe that the problem is nonexistent, or that it is restricted to certain iPads, with others (like yours) working properly?

the problem exists, but it is likely not nor will be as big as it seems on the boards. it will be like 2% of the users out there.

Quote:
Originally Posted by pondosinatra View Post

Good to see they've released yet another product without doing adequate testing...

and there it starts.

of course as you are such a genius you know that the problem is with the ipad and not the routers being used (or how they were set up)

Quote:
Originally Posted by fishbert View Post

I noticed the demo iPad in my local Apple Store would drop to 1 bar of wifi signal frequently.

yes but could that be because all the 12-25 demo ipads, all the iphones, ipod touches and computers are using that same network at the same time.

Quote:
Also, the google maps application wouldn't load map data; I just got to smoothly zoom in and out on a grid of gray squares.

don't judge the app by the in store demos they use images that are preset and someone could have hosed something

Quote:
Originally Posted by greg30127 View Post

Why? Is it unreasonable for people to want a company to properly and thoroughly test their products before they release them onto retail stores? I don't think it's unreasonable at all. Is it a common practice among manufacturers now? Unfortunately, no. But SHOULD it be? Yes! And it's certainly not "asinine" for us to want it.

it's not unreasonable to expect a product to be tested. but it is unreasonable to expect a company to reproduce every one of thousands,even millions of combinations of hardware and software. how can Apple possibly know every single router someone might have and every single other tablet, desktop, laptop, smart phone they might have.

or every single other factor that could happen. perhaps these damaged ipads were online orders and perhaps they were kept in the wrong temperature storage or a giant freight pallet was knocked over at the warehouse and the antenna were jarred loose or some other something happened to them post testing.

and they can't test every single device. especially not when they are trying to produce huge amounts for a big event. so they randomly pick. and a few duds get through.

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post #113 of 151
This happens on my iPhone. I assume this is a software related issue. They still have yet to fix it since 3.0 was released...
post #114 of 151
so far I've seen perhaps 25 comments of problems. that's like 0.008% of the ipads sold. far from a major problem.

in fact the support doc could have been caused by the stores asking if there was a way to improve connections for their demos and not actually by any customer complaints. cause with a couple dozen ipads, dozen or so iphones and another dozen ipod touches, plus 30 or so computers and any brought in by those folks in the class thing, that's a lot for a connection to handle.

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post #115 of 151
I believe this is a software problem. It only happens to me using 3rd party apps. Hasn't happened in Safari or downloading over iTunes, etc...
post #116 of 151
It's interesting that people have been speculating about HW issues, software issues, Q&A issues, component supply issues....

The biggest issue in real-world wi-fi performance is RF propagation, and at higher frequencies, the problems multiply exponentially. I suspect that some HW & SW issues do exist, but the vast majority of performance problems are due to lack of signal strength, noise, and reflections. Reflections are particularly difficult to deal with, as they can fool you into thinking you've got great coverage... for a second. In urban environments, where a lot of steel, concrete and other RF reflecting/blocking infrastructure, a continuous stream of data packets can be very difficult to maintain. Not understanding how the technology actually works, many fairly intelligent folks point the blame at the HW or SW, when the implementation of the network and environment are actually to blame. And we haven't even discussed having multiple overlapping networks with different security protocols sharing the relatively narrow bandwidth assigned to these devices. The 802.11N 5 Ghz spec gives everyone some more wiggle room, until everyone starts using it.

That being said, Apple does have some problems with the software side of their wifi stack, and network configuration in general. I gladly confess ignorance of the inner workings of the software, but there are real issues. Authentication issues with some corporate networks, problems detecting and setting up printers shared in other OS's, DHCP with manual address not working correctly... I could go on with the issues I've experienced with OS X, and I've only been here since 10.5. I know they are software issues, because other OS's on the same hardware handle the tasks just fine.

It is very irritating to have audio recording set up on the mac side, but need to boot XP to authenticate to the college wireless network and upload the recording, but that's another issue.
post #117 of 151
Quote:
Originally Posted by pondosinatra View Post

Good to see they've released yet another product without doing adequate testing...

A tiny fraction of customers will have issues with any product, and when there are 300,000 launch day customers, a tiny fraction of customers can make a very vocal minority. It isn't that complicated. Apple has had some legitimate issues in the past, but assuming that to be the case for this product would be premature at best.
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post #118 of 151
Quote:
Originally Posted by Soskok View Post

How do you people get different speed on devices? My broadband is 50Mbit/s and whatever is connected to wifi router will receive the full 50 unless any other device is downloading anything in this case the speed splits equally between devices that need connection. As my wifi rout isnt capable of more than 54Mbit/s and i only have 50 broadband (which is a lot faster than country's average) i just dont understand how speed can wary

50 Mb/s? Wow, that's fast.

A heads-up on WiFi data transmission rates, hardware and software configurations, and lots of other great guidance that I've found enormously useful.

http://smallnetbuilder.com/wireless/...the-essentials

Also,
http://smallnetbuilder.com/wireless/...w-80211n-speed

Hope it helps.
post #119 of 151
My neighbor and I are having issues with Verizon's FIOS router. When you turn on the iPad it sometimes asks which network you would like join (even though you were previously connected to a wifi network). In my case, it asks me if I would like to join my home network or my neighbor's which I have never connected to...

It's kind of annoying - I hope they fix this soon!
post #120 of 151
I'm curious what will happen with WiFi systems as portable devices become more pervasive. Most WiFi access points can handle a maximum of 25 users; hardened ones like Xirrus will do up to 64 per radio, and things like the Airport Express can only do 5-6.

I really enjoy running KisMac on my laptop to see what the issues are; it is a shame that the App Store bans WiFi "stumblers," as it often gives a user a chance to understand what the problem is relative to their device. Sure, there are "bad" uses of these devices, but they can really offer a lot of utility.

Barring that, I wish you could get Apple's diagnostic radio information up in a fashion that would be useful.
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