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Unexpected delays slow delivery of custom-built MacBook Pros, Apple says - Page 2

post #41 of 84
4/23/10 at 11:02am
I don't understand why none of the three 15" MBP models include high res and/or anti glare screens as a standard feature. I would think 15" MBP with better screen would be more popular than offering $2200 i7-based 15" MBP.
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post #42 of 84
4/23/10 at 11:33am
Quote:
Originally Posted by filburt View Post

I don't understand why none of the three 15" MBP models include high res and/or anti glare screens as a standard feature. I would think 15" MBP with better screen would be more popular than offering $2200 i7-based 15" MBP.

Simple, they aren't the most popular choices. I checked out the 15" high-res and as much as I'd like for certain things I won't buy it until RI is in place because everything is way to small for my liking.
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #43 of 84
4/23/10 at 11:59am
I feel for everyone who is yet to receive their MBP.

I ordered this configuration at about 2:30pm on the first day they came out:

2.66GHz Intel Core i7
stock 4GB 1066MHz DDR3 SDRM
500GB Serial ATA Drive @ 7200
15" high-res anti-glare screen

The delivery window was the 16th to 21st, and it arrived 2 minutes before the FedEx suggested delivery time of 10:30am on the 21st. I called Apple on the 16th just to see if there was any chance of getting it before the weekend, the woman said no, I gave a sob story (though true) of being a professional photographer with two jobs coming on the weekend I was really hoping to have the MBP for, and she said she gave me the fastest 2-day shipping option possible.

Another delay was migrating my data from a 13" MacBook, it hung at less than a minute left and took over 6.5 hours to move less than 200GB of data. Then my Logitech VX Nano mouse went crazy taking a few hours of research to get to at least an acceptable level of performance. Anyone use the MS 6000 mouse and like it? Thinking of changing.

Can't wait for Nik Software to upgrade the Color Efex & Silver Efex plugins to 64-bit so I can use Aperture 3 in 64-bit mode instead of still having to use it in 32-bit mode.

Other than that, everything has been pretty good with the new MBP so far, it is dead quiet. Only a junk flash game on Facebook has caused the fan to go on so far.
15" Core i7 2.66GHZ MacBook Pro (non-glare), 500GB 7200rpm, 16GB iPhone 4, 80gb 5.5G iPod, Airport Express, 24" Dell 2407WFP-HC
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15" Core i7 2.66GHZ MacBook Pro (non-glare), 500GB 7200rpm, 16GB iPhone 4, 80gb 5.5G iPod, Airport Express, 24" Dell 2407WFP-HC
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post #44 of 84
4/23/10 at 12:00pm
I ordered 2 hours after the update was released. 15" MBP, i7, 8GB, 500GB 7,200RPM, Hi-Res Antiglare. Just arrived about 20 minutes ago. It's a thing of beauty if you haven't seen this screen. Worth the wait, even if your's has been delayed.
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post #45 of 84
4/23/10 at 12:16pm
Quote:
Originally Posted by WelshDog View Post

I have a ship date of April 30 for my 15", i7, anti-glare, 8 gigs, 7200 rpm drive. I ordered last Friday from a local vendor - not Apple store. The applecare package arrived this past Tuesday.

Yeah, I had to laugh at that one as well.

I received this big box with just the Mini DisplayPort to Dual-Link DVI Adaptor just yesterday as part of my shipment.

Just the shipping department pulling our pudstrings.
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post #46 of 84
4/23/10 at 12:20pm
Quote:
Originally Posted by G-News View Post

Consider yourself lucky. I ordered a 15" hires antiglare the day they were released and got a shipment estimate for April 22.-23. According to the TNT tracking number, it actually did leave the factory on April 17th and then got stuck at Pudong Int'l Airport on the 19th. No word ever since then. I understand they couldn't fly because of Eyjafjallajökull (the bloody volcano), but according to the TNT newsletter, they're back to normal schedule for several days now. I'd expect the shipment to at least move on now...

Somehow Murphy really likes me, the last MBP I ordered took 3 weeks to arrive, instead of the estimated 7 days. Guess I can only wait and hope that it will eventually arrive before the next generation is out.

I don't think that volcano has long to go. Most of it is on my car now.

Many of the most important software concepts were invented in the 70s and forgotten in the 80s.

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Many of the most important software concepts were invented in the 70s and forgotten in the 80s.

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post #47 of 84
4/23/10 at 12:26pm
Quote:
Originally Posted by jsol1337 View Post

I ordered 2 hours after the update was released. 15" MBP, i7, 8GB, 500GB 7,200RPM, Hi-Res Antiglare. Just arrived about 20 minutes ago. It's a thing of beauty if you haven't seen this screen. Worth the wait, even if your's has been delayed.

Here is a comparison of pixel densities.
. . . 13" MBP :: 113 ppi = 0.2238 mm dot pitch
. . . 15" MBP :: 110 ppi = 0.2303 mm dot pitch
. .15" MBP HR :: 129 ppi = 0.1974 mm dot pitch
. . . 17" MBP :: 133 ppi = 0.1907 mm dot pitch
. . . . . . . —— . . . . — . . . . . . . .
. . . . .iPad :: 132 ppi = 0.1925 mm dot pitch
. . . . . . . —— . . . . — . . . . . . . .
iPhone/3G/3GS :: 165 ppi = 0.1541 mm dot pitch
. . .25% more :: 206 ppi = 0.1233 mm dot pitch
. . .50% more :: 247 ppi = 0.1027 mm dot pitch
. .G4 iPhone† :: 330 ppi = 0.0771 mm dot pitch
. . . . . . . —— . . . . — . . . . . . . . .
. . Nexus One :: 252 ppi = 0.1007 mm dot pitch
. .Moto Droid :: 264 ppi = 0.0959 mm dot pitch
. . HTC Droid :: 252 ppi = 0.1007 mm dot pitch † - Rumoured
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post #48 of 84
4/23/10 at 12:33pm
Quote:
Originally Posted by jadv View Post

I just got my custom 15" HD screen MB Pro yesterday, no delays. The only issue is that my 1TB WD Scorpion Blue fits perfectly in it, but is not recognized? Not sure if it is a firmware issue or a power drain, but I am bummed!

Western Digital? Your Mac is probably just trying to save you from heartache. They're nice that way. Western Digital is to HDs as Kingston is to flash memory... back up OFTEN...
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post #49 of 84
4/23/10 at 12:40pm
Quote:
Originally Posted by solipsism View Post

Simple, they aren't the most popular choices. I checked out the 15" high-res and as much as I'd like for certain things I won't buy it until RI is in place because everything is way to small for my liking.

So did you end up buying $2200 i7 version? I am not saying high res should be a standard feature across all models. Rather, that it should be a standard feature on one of 3 standard models instead of being a build-to-order option (i7 seems more suitable as BTO).
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post #50 of 84
4/23/10 at 12:47pm
Well I was hoping with the upgrade Apple would offer a 13-inch MBP with an anti-glare screen. I guess I go with the 15-inch now.
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http://www.grammarbook.com/punctuation/quotes.asp

Never argue with idiots, they'll bring you down to their level and beat you with experience. - a bumper sticker

Never quote idiots, they just clog up...
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post #51 of 84
4/23/10 at 12:49pm
Quote:
Originally Posted by filburt View Post

So did you end up buying $2200 i7 version? I am not saying high res should be a standard feature across all models. Rather, that it should be a standard feature on one of 3 standard models instead of being a build-to-order option (i7 seems more suitable as BTO).

I'm not seeing the connection between the high-res display and the fastest 15" MBP. I can see a case users buying the entry level 15" MBP user with Core-i5 and wanting the high-res and/or AG displays. I can also see a case for those wanting the top-end 15" MBP with Core-i7 also wanting the standard display, for the reasons I already mentioned. Until RI can allow the user to adjust the UI elements at will there simply can't be a marketing strategy that tries to up-sell the high-end 15" MBP with a high-res display as standard.

Me, I'm almost certainly going for the entry level 13" MBP. My other option was the entry-level 15" MBP. The additional cost for the better processor isn't worth the money, for my needs.
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post #52 of 84
4/23/10 at 1:05pm
Quote:
Originally Posted by Booga View Post

Western Digital? Your Mac is probably just trying to save you from heartache. They're nice that way. Western Digital is to HDs as Kingston is to flash memory... back up OFTEN...

I beg to differ. I have had a Scorpion Black WD 320 in my C2D for nearly a year now without any problems or hiccups.

Quiet and reliable for me.
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post #53 of 84
4/23/10 at 1:49pm
Quote:
Originally Posted by solipsism View Post

Until RI can allow the user to adjust the UI elements at will

What is RI?
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post #54 of 84
4/23/10 at 1:55pm
Quote:
Originally Posted by WelshDog View Post

What is RI?

Resolution independence.

You can turn it on in Mac OS X Leopard and Snow Leopard. 1 is the default value, 0.9 would make 10% smaller, 1.5 would make it 50% larger, etc.
Code:

defaults write -g AppleDisplayScaleFactor 1


You'll have to restart an app for the change to show up, including Finder.
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post #55 of 84
4/23/10 at 2:13pm
Quote:
Originally Posted by solipsism View Post

I'm not seeing the connection between the high-res display and the fastest 15" MBP. I can see a case users buying the entry level 15" MBP user with Core-i5 and wanting the high-res and/or AG displays.

Yes, but ordering a BTO MBP takes longer and locks you into buying from Apple online store.

i7 MBP boosts negligible performance benefit over i5 (BareFeats has done several benchmarks between the two models, all measuring between 0 to 15% improvement), so I think it is more suitable as BTO for those needing every ounces of extra performance. Higher res/anti glare screen, on the other hand, is something that is more dramatic for those wanting extra real estate space.
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post #56 of 84
4/23/10 at 2:20pm
Quote:
Originally Posted by filburt View Post

Yes, but ordering a BTO MBP takes longer and locks you into buying from Apple online store.

Of course, because it's a less common request. If/When higher-resolution displays, Anti-reflective, 512GB SSDs, etc. became the most common requests then they will be the standard builds. As it stands now these are not the most common and therefore aren't standard issue.

If at some point the top-end Core-i7 with high-res display becomes the most requested option then you'll likely see these in the stores and have this be the standard, with or without the BTO option to fall back to the lower ppi display.
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post #57 of 84
4/23/10 at 2:59pm
I ordered this on April 21st with an anticipated ship date of 1-3 business days. It shipped the next day and will be delivered on Monday, April 26th.


PROCESSOR\t065-9133\t2.53GHz Intel Core i5
MEMORY\t065-9136\t8GB 1066MHz DDR3 SDRM - 2x4GB
HARD DRIVE\t065-9140\t500GB Serial ATA Drive @ 7200
OPTICAL DRIVE\t065-9145\tSuperDrive 8X DL
DISPLAY\t065-9412\tMBP 15"HR Antiglare WS Display
Apple Software - iWork\t065-7672\tNo iWork preinstalled
Apple Software - Final Cut Exp\t065-7674\tNo Final Cut Express preinstd
Apple Software - Aperture\t065-7673\tNo Aperture Preinstalled
Apple Software - Logic Express\t065-7675\tNo Logic Express Preinstalled
Apple Software - Filemaker\t065-8307\tNo FileMaker Preinstalled
Apple Software - MS Office\t065-8198\tNo MSO preinstalled
DVI Adapter\t065-9150\tNo DVI Adapter
VGA Adapter\t065-9152\tNo VGA Adapter
KEYBOARD AND DOCUMENTATION\t065-9160\tKeyboard/Users Guide
COUNTRY KIT\t065-9163\tCountry Kit
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post #58 of 84
4/23/10 at 3:24pm
Quote:
Originally Posted by RichL View Post

Mine just says "NATURAL DISASTER".

So that's where my ex-wife ended up!
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post #59 of 84
4/23/10 at 4:51pm
I ordered on the 14th April, it shipped on the 17th and arrived on the 21st April.

TNT's tracking had it going from Shanghai > Pudong > Hong Kong > Pudong (Connection Delay. Recovery Actions Underway) > Sydney > ...

\tPROCESSOR 2.66GHz Intel Core i7
\tMEMORY 8GB 1066MHz DDR3 SDRM - 2x4GB
\tHARD DRIVE 500GB Serial ATA Drive @ 7200
\tDISPLAY MBP 15"HR Antiglare WS Display

My first Mac PC. So far so good.
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post #60 of 84
4/23/10 at 6:24pm
Quote:
Originally Posted by RichL View Post

Mine just says "NATURAL DISASTER".

a "natural disaster" MBP.
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post #61 of 84
4/24/10 at 12:06am
Its weird how almost all of you in your specs listing of your new MBP have chosen i7 and have chosen 8 gigs of ram, considering my posts on this website EVERYone has said get 4 gigs and buy new 8 gigs for cheaper down the line if you want it, and EVERYone has said how i5 is just as good as i7.
Funky.
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post #62 of 84
4/24/10 at 11:31am
Quote:
Originally Posted by M3rc Nate View Post

Its weird how almost all of you in your specs listing of your new MBP have chosen i7 and have chosen 8 gigs of ram, considering my posts on this website EVERYone has said get 4 gigs and buy new 8 gigs for cheaper down the line if you want it, and EVERYone has said how i5 is just as good as i7.
Funky.

I cannot speak for everyone, but I found that Apple's price for the 8BG upgrade was very close to OWC and others, so why not?

As for the i5 to i7 upgrade - $200 difference.

I'll take all the extras I can get as I expect this MPB to last me at least 4 yrs.
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post #63 of 84
4/24/10 at 1:43pm
Quote:
Originally Posted by justflybob View Post

I cannot speak for everyone, but I found that Apple's price for the 8BG upgrade was very close to OWC and others, so why not?

As for the i5 to i7 upgrade - $200 difference.

I'll take all the extras I can get as I expect this MPB to last me at least 4 yrs.

I dont disagree at all, its true the other 8 gigs of RAM for a MBP on newegg are $300-$450 so the $360 price point for 8 gigs from apple is good. I guess they were just telling me that you could be happy with 4, and in 2 years if you need 8, DDR3 memory will be cheaper then so it would only be like $150-200. I have had that conflict however in my head with the fact that i plan on getting apple care after 1 year is almost up, so thats 3-4 years of warranty, and i think changing your RAM voids the warranty (not sure).

As for the i5 to i7, i completely agree, i plan on getting i7 anyways. But its interesting all of them said get i5, its the same...yet everyone on this thread thinks like me, which is get i7..its only $180 more and...why not? lol
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post #64 of 84
4/24/10 at 1:49pm
Quote:
Originally Posted by M3rc Nate View Post

I dont disagree at all, its true the other 8 gigs of RAM for a MBP on newegg are $300-$450 so the $360 price point for 8 gigs from apple is good. I guess they were just telling me that you could be happy with 4, and in 2 years if you need 8, DDR3 memory will be cheaper then so it would only be like $150-200. I have had that conflict however in my head with the fact that i plan on getting apple care after 1 year is almost up, so thats 3-4 years of warranty, and i think changing your RAM voids the warranty (not sure).

As for the i5 to i7, i completely agree, i plan on getting i7 anyways. But its interesting all of them said get i5, its the same...yet everyone on this thread thinks like me, which is get i7..its only $180 more and...why not? lol

I find that my 4GB is more than enough for my needs. Even if it was only $150 more I wouldn't buy it.

You can change your RAM and HDD without voiding the warranty.
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post #65 of 84
4/24/10 at 2:26pm
Quote:
Originally Posted by solipsism View Post

I find that my 4GB is more than enough for my needs. Even if it was only $150 more I wouldn't buy it.

You can change your RAM and HDD without voiding the warranty.

Yeah i figure 4 is enough, but they say 8 is really for photo/video/music editing considering those are so taxing on your RAM, and though im not into those things, i plan on dipping a toe into the waters of editing, eventually maybe diving in.

Ok good to know thank you, im glad it doesnt.
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post #66 of 84
4/24/10 at 2:57pm
Quote:
Originally Posted by justflybob View Post

I cannot speak for everyone, but I found that Apple's price for the 8BG upgrade was very close to OWC and others, so why not?

As for the i5 to i7 upgrade - $200 difference.

I'll take all the extras I can get as I expect this MPB to last me at least 4 yrs.

This⬆⬆⬆

I am typing this on a 12" Powerbook 867MHz G4 running Leopard. It's seven years old and is used every day for hours. I built my new MBP to have everything as fast and big as I could since I will keep it for at least four years. Who knows, maybe even seven.

And remember that if Apple installs the RAM they warranty it. If you use third party RAM and have a problem, that is the first thing they ask you. They ask you to remove it before they will attempt repairs.
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post #67 of 84
4/25/10 at 9:07am
I only ordered the base 13" MBP model on the 22nd April and the delivery estimate is the 11/12th May. WHY?! It's not like it has the in-demand i5/i7 processors or a hi-res screen. Not happy.
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post #68 of 84
4/25/10 at 5:01pm
Quote:
Originally Posted by WelshDog View Post

This⬆⬆⬆

I am typing this on a 12" Powerbook 867MHz G4 running Leopard. It's seven years old and is used every day for hours. I built my new MBP to have everything as fast and big as I could since I will keep it for at least four years. Who knows, maybe even seven.

And remember that if Apple installs the RAM they warranty it. If you use third party RAM and have a problem, that is the first thing they ask you. They ask you to remove it before they will attempt repairs.

Both are good points. Thanks.
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post #69 of 84
4/25/10 at 7:54pm
Quote:
Originally Posted by filburt View Post

I don't understand why none of the three 15" MBP models include high res and/or anti glare screens as a standard feature. I would think 15" MBP with better screen would be more popular than offering $2200 i7-based 15" MBP.

I find the lack of HD screens to be surprising. Why isn't 1080p available?
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post #70 of 84
4/26/10 at 9:27am
Finally got a call back from TNT that said my MBP had left Pudong Aiport on April 24 (after getting stuck there on the 19th), today it has reportedly arrived in Brussels, so it should only be a matter of days to get to Switzerland now. The dude on the phone said that they had a huge backlog of shipments in Shanghai because of the volcano. Must have been huge indeed, if it took a whole week to get rid of it.
Matyoroy!
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post #71 of 84
4/26/10 at 9:29am
double post
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post #72 of 84
4/26/10 at 2:24pm
Yeeeeee MoFo Haaaaaah!

I now have my MBP 17 i7 2.66GHz screamer in my hot little hands.

Having to wait for it for over a week

Having it arrive the same day Gizmodo gets busted?

PRICELESS!
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post #73 of 84
4/26/10 at 3:09pm
Quote:
Originally Posted by justflybob View Post

Yeeeeee MoFo Haaaaaah!

I now have my MBP 17 i7 2.66GHz screamer in my hot little hands.

Having to wait for it for over a week

Having it arrive the same day Gizmodo gets busted?

PRICELESS!

Would love to hear (after you use it a bit) your thoughts on how hot it gets. Reports out now about it hitting 100C

Source: http://www.engadget.com/2010/04/26/c...sius-your-lap/
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post #74 of 84
4/26/10 at 5:21pm
Quote:
Originally Posted by M3rc Nate View Post

Would love to hear (after you use it a bit) your thoughts on how hot it gets. Reports out now about it hitting 100C

Source: http://www.engadget.com/2010/04/26/c...sius-your-lap/

I will be happy to report my experiences. However, I never have used ANY MPB once they started using C2D without having a Zalman ZN-NC2000 twin-fan cooler platform underneath it.

They are quiet, portable and seem to do the job.
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post #75 of 84
4/27/10 at 5:21am
Order Date: Apr 17, 2010 at 01:49 PM PDT

Not yet shipped

MBP 15.4/2.66/CTO Z0J6
\t \t
Custom configuration

2.66GHz Intel Core i7
4GB 1066MHz DDR3 SDRM - 2x2GB
500GB Serial ATA Drive @ 7200
SuperDrive 8X DL
MBP 15" HR Glossy WS Display
No iWork preinstalled
No Final Cut Express preinstalled
No Aperture Preinstalled
No Logic Express Preinstalled
No FileMaker Preinstalled
No MSO preinstalled
No DVI Adapter
No VGA Adapter
Keyboard/Users Guide
Country Kit
\t
\t\t\t
Ships: 5 - 7 business days \t\t\t\t\t\t
Delivers: Apr 27 - May 3

_____

I'm anxiously awaiting this MacBook Pro. It's going to be replacing my old workhorse: a 2004 15" Powerbook G4 1.33GHZ!

I can't believe that I ordered it on April 17th, and it still hasn't shipped yet :-(

And off-topic but I just realized: My join date was May of 2006, yet this was my first post! LOL! Can you say long-time lurker?
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post #76 of 84
4/27/10 at 7:10am
Ordered April 13, arrived today. I'll be nice and put the blame on Eyjafjallajökull and not TNT for taking 10 days to ship it to Switzerland...
Matyoroy!
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post #77 of 84
4/27/10 at 8:46am
Quote:
Originally Posted by Zelf24 View Post

And off-topic but I just realized: My join date was May of 2006, yet this was my first post! LOL! Can you say long-time lurker?

It's OK, since we have been actively watching you.
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post #78 of 84
4/27/10 at 12:02pm
Quote:
Originally Posted by justflybob View Post

It's OK, since we have been actively watching you.

Well, I would say "first post!"; but with me joining four years ago, it would just seem weird at this point... lol!
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post #79 of 84
4/27/10 at 6:16pm
Quote:
Originally Posted by Zelf24 View Post

Order Date: Apr 17, 2010 at 01:49 PM PDT

Not yet shipped

MBP 15.4/2.66/CTO Z0J6
\t \t
Custom configuration

2.66GHz Intel Core i7
4GB 1066MHz DDR3 SDRM - 2x2GB
500GB Serial ATA Drive @ 7200
SuperDrive 8X DL
MBP 15" HR Glossy WS Display
No iWork preinstalled
No Final Cut Express preinstalled
No Aperture Preinstalled
No Logic Express Preinstalled
No FileMaker Preinstalled
No MSO preinstalled
No DVI Adapter
No VGA Adapter
Keyboard/Users Guide
Country Kit
\t
\t\t\t
Ships: 5 - 7 business days \t\t\t\t\t\t
Delivers: Apr 27 - May 3

_____

I'm anxiously awaiting this MacBook Pro. It's going to be replacing my old workhorse: a 2004 15" Powerbook G4 1.33GHZ!

I can't believe that I ordered it on April 17th, and it still hasn't shipped yet :-(

And off-topic but I just realized: My join date was May of 2006, yet this was my first post! LOL! Can you say long-time lurker?


Hey Zelf, I also have the same configuration. I ordered it on 19 and it hasn't been shipped also. Guess our MBP will be shipped together on the same cargo. Any update on shipment. Please tell me !!! Can't wait putting my hand on this beauty \
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post #80 of 84
4/27/10 at 8:19pm
Quote:
Originally Posted by mangogo

Hey Zelf, I also have the same configuration. I ordered it on 19 and it hasn't been shipped also. Guess our MBP will be shipped together on the same cargo. Any update on shipment. Please tell me !!! Can't wait putting my hand on this beauty \

Mangogo, you'll be happy to know that I checked my Order Status at 8PM EST tonight, and it now says "Prepared for Shipment"!!!! I am willing to guess that yours is either on the same cargo, or very very close behind!

I can't wait! FINALLY! After ALL these years, I will finally be able to make the leap from PowerPC to Intel! I can't wait to play games- oh how I can't wait to play PC games,

Guess I should get started with Half-Life, and work my way up to Crysis? hahaha
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