Originally Posted by solipsism
A large part of their profit margin being higher than others is not because it's excessive, as other companies charge about the same (if not more) for a similarly categorized item, but because they choose not to compete in the areas with little to no profit margin.
As a consumer, I focus more on the "value" I get when I purchase a product, as I tried to expound in my other post here. As a long time user of Apple products and other computers (mostly from work and other public places, e.g., libraries, businesses, etc.) I prefer to use Apple products, not solely based on the initial price cost but also the other services and amenities that I derive as part of the "Apple ecosystem".
Originally Posted by tonton
You're not sure what he means because you're only looking at PC vs. Mac cost of ownership from your own perspective, as a tech savvy geek. You're ignoring the layman's perspective.
The vast majority of people are not tech savvy geeks who can configure their own PC, fix it when something goes wrong and install free AV software, run it correctly and keep their system free from spyware. Most people DO pay for AV software. Most people DO pay for tech support.
Then there are the people who CAN maintain their own machines, but their time is too valuable to spend doing it, so they'd rather have something that just works.
For all of those people, it is cheaper to own a Mac. Period.
My sentiments exactly. You and "solipsism" clarified the issues raised further in your responses to "jfanning", "WilliamG", and others, so I shall leave the discussion at that.
My prior response relevant to this is based from personal experience working with different types of computers, over several decades. It is, as you stated, a perspective of a layperson and also based on my observations of others who have almost zero tech background in the same work settings where Wintel computers prevail.
There are far far greater costs, apart from the evident costs of salaries of secretaries, other staff and IT personnel to cope with malfunctioning computers, especially those that are infected with viruses and all sorts of malwares.
Originally Posted by WilliamG
All understood. You pay X, you get Y, and you consider it a good value. I cannot argue with that.
But consider that even with the value provided, Apple nevertheless charges more than if they had margins in line with the rest of the industry. This is good for Apple. It is bad for consumers.
Beyond that, it doesn't matter.
As a consumer, my purchases are not in any way affected by how much profit margin the company makes, which I cannot control. Please read my response to "solipsism" and "tonton" for further clarification. In this sense, as a consumer of Apple products, I don't have any second thoughts buying what are considered by others as "high-priced" Apple products.
What I can control as a consumer is to choose the companies I patronize with respect to my purchases. Others should adopt a similar policy.
Let us not forget that there are many alternative choices to existing Apple products. With respect to mobile phones, I have read many bloggers, techs, journalists, and posters who have been very passionate about their desire or experience to own or buy -- Palm phones, the various iterations of the Android phones, the RIMM phones, the "coming" Windows Mobile 7 phones, the Nokia phones, etc.
There is no error whatever choice we make provided we took the time to understand why we chose one over the other. And live we the consequences of our choice.
As a matter of policy, I do not "invade" internet sites to demonize/disparage the products espoused by or insult/ridicule the patrons of focused sites. I consider it in "bad form" and a great waste of time. Similarly, in real life, unless my opinion is requested, I do not go around persuading friends and associates to use Apple products.