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AT&T moves some handset upgrade dates to June ahead of iPhone launch

post #1 of 42
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Ahead of Apple's anticipated next-generation iPhone announcement, AT&T has begun modifying some customers' upgrade dates, shortening them in some cases by months to allow customers to buy a new, subsidized handset in June.

This week, a reader contacted MobileCrunch to say that his upgrade date was moved from Nov. 21, 2010, to June 21, 2010. The customer said they bought an iPhone 3GS in 2009 on the device's launch day.

"As a valued AT&T customer, we can offer you a discounted iPhone upgrade at a higher price, along with a 2-year commitment and an $18 upgrade fee," the customer's account profile reads. "Please proceed with the online upgrade process for pricing details. You may qualify for a full discount on a standard iPhone upgrade on 6/21/2010."

The same changes have appeared for other customers, but not all. AT&T has revealed in the past that generally speaking, the more a customer spends with AT&T, the quicker they become eligible for a price break on a new device. For example, iPhone customers who spend more than $99-a-month per line are generally eligible for an upgrade between 12 and 18 months into their contract.

The revised dates will likely pave the way for AT&T to offer some customers reduced prices on Apple's latest iPhone, expected to be announced in June. It's the same approach AT&T has taken in the past. Last year, the wireless carrier offered early iPhone 3G adopters the opportunity to purchase an iPhone 3GS as the same $199 and $299 price points as new customers.



In years past, Apple has introduced its annual iPhone upgrade at the Worldwide Developers Conference. This year, WWDC 2010 will be held June 7 through June 11 at San Francisco's Moscone West. Tickets for the event sold out just eight days after Apple announced the dates.

In April, one rumor suggested Apple could sell the next-generation iPhone as soon as it is announced on June 7. That approach would be a change from years prior, when a new handset was announced a few weeks before its sale date. AT&T has also blacked out the month of June for its employees, preventing them from taking vacation days.
post #2 of 42
How about the possibility that they're trying to get people to upgrade to something OTHER than the iPhone 4G before the 4G comes out?
post #3 of 42
So who here is gonna part with their 3gs to the 4g based on what we know? (A4 chip, design, new OS4 etc)
post #4 of 42
Quote:
A full discount on a standard handset or iPhone upgrade is not available at this time but you may qualify on 11/20/2010. We can offer you a discounted iPhone upgrade at a higher price with a 2-yr commitment and an $18 upgrade fee. Please visit a participating iPhone sales location for pricing on this offer.

Boo! I got my 3GS on launch day.

Then again, I pay exactly $99 after tax for my 3GS and my wife's dumbphone with 700 shared minutes after State Employees discount.
post #5 of 42
Quote:
Originally Posted by chronster View Post

So who here is gonna part with their 3gs to the 4g based on what we know? (A4 chip, design, new OS4 etc)

I am. I'm also assuming we get more RAM. The higher performance (RAM, processor) will be necessary when multitasking. Also the front camera should be very nice for video chat. For $200, why wouldn't you?
post #6 of 42
They always do this but this time, I wonder if they are trying to head off a Verizon iPhone attack by locking in customers early.

Time will tell.
post #7 of 42
Quote:
Originally Posted by Mazda 3s View Post

Boo! I got my 3GS on launch day.

Then again, I pay exactly $99 after tax for my 3GS and my wife's dumbphone with 700 shared minutes after State Employees discount.

Ah, so *I* paid part of the rest. Sweet!
post #8 of 42
Quote:
Originally Posted by cameronj View Post

I am. I'm also assuming we get more RAM. The higher performance (RAM, processor) will be necessary when multitasking. Also the front camera should be very nice for video chat. For $200, why wouldn't you?

The A4 has 256 MB RAM built-in, the same as on the 3GS. So I wouldn't expect more RAM in this phone. That said, the A4 works so nicely on my iPad that it's got me seriously considering it. If there's a 64 GB option, I'm totally in. That would fit my entire iTunes library.
post #9 of 42
Quote:
Originally Posted by AppleInsider View Post

Ahead of Apple's anticipated next-generation iPhone announcement, AT&T has begun modifying some customers' upgrade dates, shortening them in some cases by months to allow customers to buy a new, subsidized handset in June.

Very smart move. No wonder they are the number one US cell company.
post #10 of 42
Quote:
Originally Posted by chronster View Post

So who here is gonna part with their 3gs to the 4g based on what we know? (A4 chip, design, new OS4 etc)

I upgraded from the original to 3Gs after 2 year contract skipping the 3G model. I bought it at the Apple store. If AT&T allows me to upgrade to HD without penalty, I might do it but I wonder, can you get the same deal if you buy at the Apple store instead of the AT&T store? Their two purchase and activation systems seemed to be pretty well integrated at the Apple store last time.

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post #11 of 42
I also have to wonder if AT&T's moving up of the eligibility date for some users is to prevent them from bolting if and when iPhone exclusivity ends, say this fall.
post #12 of 42
Quote:
Originally Posted by cxc273 View Post

I also have to wonder if AT&T's moving up of the eligibility date for some users is to prevent them from bolting if and when iPhone exclusivity ends, say this fall.

Says Verizon

Seriously, at some point ATT will do exactly that, as it should do. But we won't know until it's too late
post #13 of 42
Quote:
Originally Posted by chronster View Post

So who here is gonna part with their 3gs to the 4g based on what we know? (A4 chip, design, new OS4 etc)

I'll upgrade once I'm eligible in November, then my wife will get my 3GS. I'm not gonna pay an extra $100 when my 3GS works perfectly fine.
post #14 of 42
I've got a family plan with 3 3GS phones. My phone can get an early upgrade but the other 2 lines do not. So my new 4GS will cost $200 (same as a new customer) but the other 2 lines will be $400 each to upgrade. No deal.

So what I'm doing is the same as I did last year. I'm giving away my 3 phones to a friend who is taking over my account, then buy 3 new 4GS phones for $200 each. Cheapest solution, only I can't transfer my phone numbers. All of us will be getting a new number. Still... it's worth it.
post #15 of 42
This time I am going to buy an unlocked iPhone from eBay (I don't mind paying more for the convenience). I figured I can sell my iPhone 3GS for $400 like I did with my 3G last year.

I have a year left on my contract and I am not interested in paying the early upgrade price nor extending my contract with AT&T. I want to be able to use my iPhone when I travel abroad. Right now I can perform untethered jailbreak and unlock since it is one of the early 3GS.
post #16 of 42
So with fingernails like those, I'm assuming someone does their share of blow. Those things are gnarly. Gewwww!
post #17 of 42
What about that, Apple? Verizon is offering BOGO offers, which are terrible, we know. AT&T, on the other hand is moving upgrade dates....but that's okay. That shouldn't increase our software prevalence...oh no?!?
post #18 of 42
Quote:
Originally Posted by AppleSauce007 View Post

They always do this but this time, I wonder if they are trying to head off a Verizon iPhone attack by locking in customers early.

Time will tell.

Exactly what my first thought was. It's unlikely that Verizon will be any cheaper month-to-month than AT&T though.
post #19 of 42
Quote:
Originally Posted by AppleSauce007 View Post

They always do this but this time, I wonder if they are trying to head off a Verizon iPhone attack by locking in customers early.

Time will tell.

I bought my iPhone 3G in January of 2009. My upgrade date was July 2010 until I downgraded one talk plan lower and bought 200 text messages per month. I save $15 per month, but AT&T moved my upgrade date to October 2010. I just checked again, and that is where it currently sits.

I've been with AT&T for six years, but I'm running away to Verizon if AT&T doesn't move my upgrade date back to June or July. If I have to wait until October, I might as well wait out my two year contract until January and switch providers.
post #20 of 42
i was going to spend the $400 to upgrade, but my account says the same exact thing [just checked it].
looks like it will only cost me $200, just like last year.

my family plan comes to $97 a month with one iPhone and one dumbphone, so i don't know how much you actually have to spend to get the early upgrade.
post #21 of 42
Quote:
Originally Posted by Stevie View Post

Very smart move. No wonder they are the number one US cell company.



In what way? Reliability? Customer install base? Customer service? They aren't number 1 on customers, Verizon has more. Reliability? Nope. Customer service? Nope. What are they #1 in again?

Doesn't change the fact that I am happy with them.
post #22 of 42
What does "at a higher price" refer to?
Emailing video from iPhone to Apple TV , sort of..
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Emailing video from iPhone to Apple TV , sort of..
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post #23 of 42
Sounds like good business on ATT's part! If I'm going to pay $110/mo anyway. I'll make damn sure I have the newest iPhone.

When I got my 3Gs, I sold my 1st gen phone, a month ago for $80 to www.SellYourOldiPhone.com.

Wish I had sold 1st gen phone as soon as I got my 3Gs over a year ago...probably would have got a little more for it.

Nevertheless it was pretty easy...they sent me a prepaid UPS label...I reset the phone to factory settings, removed the sim card, put the phone in a box and dropped it off at a mail store. 10 days later had a check for $80. Pretty sweet!

I don't know what I will get for my 3Gs but it should be more than $80!

Best

Ps. No affiliation...just an FYI (spreading the love) to everyone to make the upgrade price a little easier to take!
post #24 of 42
Gaaaah! It's that hand again!! Eeeeek!
post #25 of 42
Quote:
Originally Posted by Mazda 3s View Post

Boo! I got my 3GS on launch day.

Then again, I pay exactly $99 after tax for my 3GS and my wife's dumbphone with 700 shared minutes after State Employees discount.

Me too, and my update date is in February... I wonder if using the corporate discount factors into their equation...

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post #26 of 42
Quote:
Originally Posted by cameronj View Post

Ah, so *I* paid part of the rest. Sweet!


Umm, not really. No taxes involved.

It's just a glorified "quantity discount" offered to any large organization. I have one on my iPhone merely by mentioning (and proving via a business card) that I work for a certain large company. My wife has one, too, thru her company. Interestingly, her discount is just slightly cheaper than mine by a dollar or two, and we have identical plans.
post #27 of 42
Quote:
Originally Posted by _Rick_V_ View Post

Umm, not really. No taxes involved.

It's just a glorified "quantity discount" offered to any large organization. I have one on my iPhone merely by mentioning (and proving via a business card) that I work for a certain large company. My wife has one, too, thru her company. Interestingly, her discount is just slightly cheaper than mine by a dollar or two, and we have identical plans.

My wife is a NC school teacher, that's why we get the discount (basically anyone employed by the state). I think it's 15%, which is quite nice.
post #28 of 42
Something tells me that not everything here meets the eye.

I suspect that while some of us with the 3GS have had our dates updated (I checked mine yesterday, and it's also june 21, 2010), I wouldn't be at all surprised if we're eligible for a discount of some kind, but not all eligible for the _full_ discount.
post #29 of 42
Quote:
Originally Posted by ghostface147 View Post

In what way? Reliability? Customer install base? Customer service? They aren't number 1 on customers, Verizon has more. Reliability? Nope. Customer service? Nope. What are they #1 in again?

Doesn't change the fact that I am happy with them.

They are number 1 in dropping calls. Come on give them some credit
post #30 of 42
I sure hope they move my full upgrade date up to the 21st I bought my 3GS on launch day and my upgrade eligibility is still nov.
post #31 of 42
Quote:
Originally Posted by ghostface147 View Post

In what way? Reliability? Customer install base? Customer service? They aren't number 1 on customers, Verizon has more. Reliability? Nope. Customer service? Nope. What are they #1 in again?

Doesn't change the fact that I am happy with them.

He's just expressing his "excitement" about AT&T, much in the same way others describe the iPad as "magical."
post #32 of 42
Nyah nyah 1 day sooner than you.

Bought on launch day.
post #33 of 42
I passed up on 3GS, so I am for sure upgrading my 3G to iPhone 4 and pass on my 3G to my wife, who is happy with POMP (Plain Old Mobile Phone).
post #34 of 42
If this new iPhone has much better call reception due to its apparent ceramic or plastic (no one seems to know for sure) back, then is this a way for AT&T to get better performing phones out there that will experience less dropped calls? For all we know the 4G will also have other bandwidth-saving features, and it's in AT&T's best interest to get as many 3G's upgraded ASAP
post #35 of 42
Quote:
Originally Posted by isaidso View Post

Gaaaah! It's that hand again!! Eeeeek!

Shop steward at iPhone manufacturing plant (after discovering one unit was missing):
post #36 of 42
I bought my 3gs the day it came out July 11 if I can remember. They now moved my date to June 25 2010. So what am I going to do. Get the new iPhone. Thanks AT&T.. Love you guys and apple
post #37 of 42
I just confirmed that AT&T will not change both upgrade dates for the two phones we have under our plan. We both bought new 3gs phones last year on the same date, but they will only offer one upgrade in June. I have spents many thousands of dollars over the years for my phones with AT&T and never been late once on my bill. How stupid are they not to want to lock good customers in for another two years on a contract? Why would one person want to upgrade to the new phone and not another? I have had it! Their coverage sucks! I can't have a conversation on my iphone without having to call back someone at least once! There are no options for tethering for my laptop or ipad? I am just truly tired of this pathetic company and will pay whatever price I need to break my contract next month. I pray that Verizon announces service for the iphone, if not, it may be Droid time! Apple please realize that there needs to competition in the U.S. so that people have a choice. Otherwise, your good name gets dragged into the mud with the idiots at AT&T!
post #38 of 42
Quote:
Originally Posted by cameronj View Post

Ah, so *I* paid part of the rest. Sweet!

No, the discount comes out of AT&T's pocket, but then they probably get some tax breaks for doing so. Companies like government contracts, no risk of bounced checks or missed payments.
post #39 of 42
I've never really understood their ways of deciding the upgrade process because I'm on a family plan with the gf and I bought my 3gs on launch date and Im eligible for an upgrade in February of 2011 while I bought the gf her 3gs this Christmas and she's eligible December 2010. How does this make ANY sense? Same iPhones. Same plan. Same bill. Same everything, except upgrade dates.......BS!

Logic would say that I am eligible before the gf since mine was bought 6months before hers.
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post #40 of 42
Wow, my just changed and said that I can upgrade with just an $18 activation fee. Before, it said I wasn't eligible until November.

Only change is that I switched out my wife's "dumbphone" for a refurbed 32GB iPhone 3GS a few weeks ago.

Regardless, it's on like donkey kong now!!
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