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International bank switches from BlackBerry to Apple iPhone

post #1 of 54
Thread Starter 
Standard Chartered, a British bank with nearly 75,000 employees in more than 70 countries, has switched its standard corporate communications device from RIM's BlackBerry to Apple's iPhone.

According to Reuters, the London-based bank is replacing the BlackBerry with the iPhone as its phone of choice. Workers who already use a BlackBerry have been given the option of switching to the iPhone. The company will pay monthly billing for business-related telephone and data services on Apple's handset.

The Asia-focused bank has nearly 75,000 employees, though it is not known how many of them currently have a BlackBerry issued by the company. The switch is unique for the financial industry, where other institutions like HSBC Holdings and Morgan Stanley remain BlackBerry-only.

"If more companies switch to the iPhone, this is of course bad news for RIM," Lu Chialin, an IT industry analyst at Macquarie Securities in Taipei, told Reuters. "However, it will take a long time for companies to do their own internal testing before deciding to change, so it will be a while before it has any effect on RIM."

Apple has made inroads in the enterprise market, but still faces a number of obstacles in a number of industries that are tied to devices like the BlackBerry. Apple hopes to make further progress in the enterprise market with the release of iPhone OS 4 this summer, which will bring data protection, wireless app distribution, SSL VPN support and more to the handset.

Last year, it was projected that Apple had a 7 percent share of the enterprise smartphone market. That was well up from the 2 percent share seen by the company in 2008.

Starting last June, Apple became more aggressive in courting potential enterprise customers. It was last summer that the Cupertino, Calif., company released a guide designed to help system administrators deploy iPhones throughout large businesses.

In the first quarter of 2010, Apple sold 8.75 million iPhones, good for a 16.1 percent worldwide market share, taken somewhat at the expense of the BlackBerry. RIM's smartphone lost market share when compared to the first quarter of 2009 -- the only company among the top five brands to do so.
post #2 of 54
This should be good for Apple. If this catches on that is.
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post #3 of 54
This will be bad for RIM.

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post #4 of 54
This should be interesting
post #5 of 54
What was it about the iPhone not being enterprise ready?!

Apple is Doomed!™
post #6 of 54
Quote:
Originally Posted by AppleInsider View Post

Standard Chartered, a British bank with nearly 75,000 employees in more than 70 countries, has switched its standard corporate communications device from RIM's BlackBerry to Apple's iPhone.

I am not surprised - having supported BES installations in the past and having dealt with the extremely complex handhelds I can only imagine the move to the iPhone delivering much needed stability and ease of use to these organisations.

I recently had cause to support a Blackberry (I can't remember the model but it was relatively new) - I tell you after 3 years with an iPhone it was like stepping back in time - those things are clunky dinosaurs and unless RIM radically improves the offering I see many more organisations following suit.
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Where a calculator on the ENIAC is equpped with 18,000 vaccuum tubes and weighs 30 tons, computers in the future may have only 1,000 vaccuum tubes and perhaps weigh 1.5 tons.
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post #7 of 54
This is huge.

Apple is doomed!™

(Got pipped by NasserAE. Oh well, it's worth hearing twice......)
post #8 of 54
Quote:
Originally Posted by anantksundaram View Post

This is huge.

Apple is doomed!

The apple is doomed thing is getting a little long in the tooth guys
post #9 of 54
This great news for Apple and let's hope that this is a sign of things to come, still best to remember that only a small percentage of the company employees are issued smart phones, probably around 1500 or so.
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post #10 of 54
I read that the iPhone OS 4.0 will be the only device to offer multiple Exchange account support. Is this true? If so, this should be a big coup to certain business users and companies.


Quote:
Originally Posted by joelsalt View Post

The apple is doomed thing is getting a little long in the tooth guys

So what you're saying is "Apple is doomed!" is doomed!
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post #11 of 54
Quote:
Originally Posted by solipsism View Post

I read that the iPhone OS 4.0 will be the only device to offer multiple Exchange account support. Is this true? If so, this should be a big coup to certain business users and companies. ...

I think the new metal and glass "pro" model of the iPhone with the new 4.0 OS will be a total magnet to businesses and the Fortune 500 folks.

Remember when everyone was arguing over whether they could possibly sell 10 million iPhones in the first year? It's going to be more like 40 million this year.
post #12 of 54
I wonder what they will do to address Apple's (current) lack of a mobile messenger/communicator like BBM. Will they develop an in-house IM app?
post #13 of 54
My company lets you pick between BBs and iPhones. Most people seem to be getting the iPhones these days, including a lot of people I never thought would.
post #14 of 54
Quote:
Originally Posted by solipsism View Post

I read that the iPhone OS 4.0 will be the only device to offer multiple Exchange account support. Is this true? If so, this should be a big coup to certain business users and companies.




So what you're saying is "Apple is doomed!" is doomed!

That, certainly is snappier®

.
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post #15 of 54
""If more companies switch to the iPhone, this is of course bad news for RIM," Lu Chialin, an IT industry analyst at Macquarie Securities in Taipei, told Reuters. "However, it will take a long time for companies to do their own internal testing before deciding to change, so it will be a while before it has any effect on RIM.""

And the analysts, true to form, launch into their anti-AAPL FUD.

For years, we heard that big businesses like banks would never use the iPhone because it could not replace the Blackberry for that type of customers.

Now, when a very large bank makes the change, we're told that it's not important until lots of them make the change.

Let me guess - when LOTS of banks make the change, Macquarie will claim that it's not important until ALL the banks have switched.
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"I'm way over my head when it comes to technical issues like this"
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post #16 of 54
Quote:
Originally Posted by joelsalt View Post

The apple is doomed thing is getting a little long in the tooth guys

maybe. but for those of us who remember the '90s, when you could almost never read the phrase 'computer maker apple' with the inevitable 'beleaguered' stuck to it , it's nice to see it used this way...
post #17 of 54
Quote:
Originally Posted by fabsgwu View Post

I wonder what they will do to address Apple's (current) lack of a mobile messenger/communicator like BBM. Will they develop an in-house IM app?

If they can't find an app for it, someone will build one.

I use WhatsApp for my business and we love it.
post #18 of 54
Quote:
Originally Posted by jragosta View Post

""If more companies switch to the iPhone, this is of course bad news for RIM," Lu Chialin, an IT industry analyst at Macquarie Securities in Taipei, told Reuters. "However, it will take a long time for companies to do their own internal testing before deciding to change, so it will be a while before it has any effect on RIM.""

As has often been pointed out, a lot of corporate iPhone adoption is driven from the top, not by IT. This basically means that the entrenched preferences of the IT staff aren't as important as they would be if left to their own, and the evaluation isn't based on, "let's see if this iPhone thing will fit our current operations, when we feel like it," it's, "we've been told to work iPhone support into our operations," which makes a big difference and tends to eliminate the foot-dragging.
post #19 of 54
Quote:
Originally Posted by fabsgwu View Post

I wonder what they will do to address Apple's (current) lack of a mobile messenger/communicator like BBM. Will they develop an in-house IM app?

Why develop their own app when there are several 3rd-party alternatives to choose from, including Skype?
post #20 of 54
Quote:
Originally Posted by joelsalt View Post

The apple is doomed thing is getting a little long in the tooth guys

Not at all. It's hauled out by the resident trolls on a regular basis. They don't use those exact words anymore but the implication is very clear. The latest incarnation is the "history is repeating itself" FUD, meaning any day now Apple will lose all of its market share and return to being "just" an overprice niche company. And then there are all of the iPhone and iPad "killer" products that are coming out "any day now" meaning, of course, that Apple is Doomed and it's only a matter of time.
post #21 of 54
Quote:
Originally Posted by solipsism View Post

I read that the iPhone OS 4.0 will be the only device to offer multiple Exchange account support. Is this true? If so, this should be a big coup to certain business users and companies.




So what you're saying is "Apple is doomed!" is doomed!

Not really. You're just doomed! for saying/writing it.
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post #22 of 54
Quote:
Originally Posted by joelsalt View Post

The apple is doomed thing is getting a little long in the tooth guys

That's exactly what I thought after hearing it for 20 years from people that actually believed it.

... so I really don't mind hearing it as a joke.

I'll be really interested to hear an update from Standard one year from now.
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post #23 of 54
Wait, let me get it straight (for myself)..

With more and more support for enterprise and corporate features in iPhone OS 4.0, Apple is stepping into direction of becoming the next 'big brother' company model? (eg. 'big brother' companies like Microsoft and IBM)
And this is inevitable since Apple has to add more and more alluring features into the iPhone OS, either they're for personal or enterprise use, to compete in the market of smartphone that's every day filled with the next 'iPhone killer'.
Thus come the phrase: "Apple is doomed"..???
post #24 of 54
Quote:
Originally Posted by lkrupp View Post

Not at all. It's hauled out by the resident trolls on a regular basis. They don't use those exact words anymore but the implication is very clear. The latest incarnation is the "history is repeating itself" FUD, meaning any day now Apple will lose all of its market share and return to being "just" an overprice niche company. And then there are all of the iPhone and iPad "killer" products that are coming out "any day now" meaning, of course, that Apple is Doomed and it's only a matter of time.

ditto what you said.
post #25 of 54
Quote:
Originally Posted by island hermit View Post

That's exactly what I thought after hearing it for 20 years from people that actually believed it.

... so I really don't mind hearing it as a joke.

I'll be really interested to hear an update from Standard one year from now.

ditto you too.
post #26 of 54
Quote:
Originally Posted by kilimanjaro View Post

Thus come the phrase: "Apple is doomed"..???

It's ironic.
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post #27 of 54
Quote:
Originally Posted by fabsgwu View Post

I wonder what they will do to address Apple's (current) lack of a mobile messenger/communicator like BBM. Will they develop an in-house IM app?

I still miss the BlackBerry Messenger, and hope Apple can make something to compete with it.

From a corporate management structure, it makes a lot of sense to go with Apple rather than RIM, as there isn't a whole lot of different models, and the release schedule is well understood and not too frequent.
post #28 of 54
Quote:
Originally Posted by aaarrrgggh View Post

I still miss the BlackBerry Messenger, and hope Apple can make something to compete with it. ...

It's just a proprietary IM client. Why would anyone even want to make a competing product for something like that? It would seem like a giant *failing* in an IM client to be proprietary.

In any case, rumour has it that the iPhone 4.0/HD will have iChat which is pretty much the same thing except slightly less proprietary and using video as well.
post #29 of 54
Quote:
Originally Posted by joelsalt View Post

The apple is doomed thing is getting a little long in the tooth guys

DOOMED is Apple (trademark applied for)?


WOE unto Apple(trademark applied for)?


Double, double toil and trouble! Beleaguered Jobs and doomed is Apple!

Lord John Whorfin: May I pass along my congratulations for your great enterprise breakthrough. I am sure, in the miserable annals of the Earth, you will be duly enshrined.
Lord John Whorfin: Sealed with a curse as sharp as a knife. Doomed is your soul and damned is your life.

Sorry it was just too tempting!
post #30 of 54
Quote:
Originally Posted by anonymouse View Post

As has often been pointed out, a lot of corporate iPhone adoption is driven from the top, not by IT. This basically means that the entrenched preferences of the IT staff aren't as important as they would be if left to their own, and the evaluation isn't based on, "let's see if this iPhone thing will fit our current operations, when we feel like it," it's, "we've been told to work iPhone support into our operations," which makes a big difference and tends to eliminate the foot-dragging.

Yeah and my observation of corporate IT departments is that they like things that don't work and cause lots of user frustration cause it keeps them looking special and in a job. I've yet to encounter a corporate IT person who actually delivers their skill set to the base of people they support. More likely they are never available and everything is too hard or simply not policy, or whatever else they can think up to avoid doing anything.

A company that I work for uses blackberries, they are horrible, I won't use them. I'm not saying my iPhone is without room for improvement but by gawd at least you can get to the call log in a sensible way.
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post #31 of 54
Quote:
Originally Posted by Prof. Peabody View Post

It's just a proprietary IM client. Why would anyone even want to make a competing product for something like that? It would seem like a giant *failing* in an IM client to be proprietary.

In any case, rumour has it that the iPhone 4.0/HD will have iChat which is pretty much the same thing except slightly less proprietary and using video as well.

Even though the iPhone will be more attractive especially with the new look, I wonder if iChat will be treated separately as something that will still get mistrusted until it gets enterprise visibility (as it's got none now).

Plus can the desktop version of iChat be installed on all those Windows 2000 computers?
post #32 of 54
Quote:
Originally Posted by cy_starkman View Post

Yeah and my observation of corporate IT departments is that they like things that don't work and cause lots of user frustration cause it keeps them looking special and in a job. I've yet to encounter a corporate IT person who actually delivers their skill set to the base of people they support. More likely they are never available and everything is too hard or simply not policy, or whatever else they can think up to avoid doing anything.

Well, there may be some corporate IT departments that are like that, but what I had in mind was a more general issue...

Any group of people who work together tend to have their own set of shared biases. Additionally, most entrenched groups tend to be resistant to or feel threatened by change. A corporate IT department that currently supports BlackBerrys and is not likely to have much Apple expertise, will not, on it's own initiative, eagerly pursue an agenda of iPhone adoption. However, if the company executives tell the IT department that they will support iPhones, and need to determine how, their bias has to be put aside since the alternative is more dangerous to them.
post #33 of 54
Quote:
Originally Posted by joelsalt View Post

The apple is doomed thing is getting a little long in the tooth guys

Quote:
Originally Posted by solipsism View Post

So what you're saying is "Apple is doomed!™" is doomed!™

Quote:
Originally Posted by Dick Applebaum View Post

That, certainly is snappier®

.

Quote:
Originally Posted by justflybob View Post

Not really. You're just doomed!™ for saying/writing it.

Quote:
Originally Posted by masternav View Post

DOOMED is Apple (trademark applied for)?


WOE unto Apple(trademark applied for)?

Hey Joel, just take it with a pinch of salt.
post #34 of 54
My company lets you pick between BBs and iPhones. Most people seem to be getting the iPhones these days, including a lot of people I never thought would.
post #35 of 54
Quote:
Originally Posted by Tofino View Post

maybe. but for those of us who remember the '90s, when you could almost never read the phrase 'computer maker apple' with the inevitable 'beleaguered' stuck to it , it's nice to see it used this way...

Yes, some of us actually ARE long in the tooth. When you took that sh*t from M$ lovers for as long as we had to, we're never gonna tire of giving it back. Is it "he who laughs last laughs loudest or longest."?
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post #36 of 54
Quote:
Originally Posted by Prof. Peabody View Post

It's just a proprietary IM client. Why would anyone even want to make a competing product for something like that? It would seem like a giant *failing* in an IM client to be proprietary.

In any case, rumour has it that the iPhone 4.0/HD will have iChat which is pretty much the same thing except slightly less proprietary and using video as well.

Maybe he was thinking of an IM system that is more secure? Like a private, internal system instead of a public one? IT types live and die by security, or think they do.
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post #37 of 54
Quote:
Originally Posted by masternav View Post

DOOMED is Apple (trademark applied for)?


WOE unto Apple(trademark applied for)?


Double, double toil and trouble! Beleaguered Jobs and doomed is Apple!

Lord John Whorfin: May I pass along my congratulations for your great enterprise breakthrough. I am sure, in the miserable annals of the Earth, you will be duly enshrined.
Lord John Whorfin: Sealed with a curse as sharp as a knife. Doomed is your soul and damned is your life.

Sorry it was just too tempting!

Methinks I kind of like Lord John...
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post #38 of 54
In all seriousness, I have seen and heard of some of the most stodgy and rigid companies out there creating iPhone apps.

Which begs the question: Why would they spend the time, effort and dollars to create proprietary iPhone apps if they had no intention of switching over to iPhones.

(Hey, I may be slow and old, but don't count me out yet! )
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post #39 of 54
Nothing wrong with a little more enterprise business for Apple, but the consumer market is still much, much larger.

Proud AAPL stock owner.

 

GOA

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Proud AAPL stock owner.

 

GOA

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post #40 of 54
They are giving the employees a choice, not switching them over.
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