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Some early iPhone 4 shipments have defective screens, missing bars

post #1 of 190
Thread Starter 
Some of the first iPhone 4 units shipped to customers have problems with yellow tinted displays and disappearing signal bars, users have reported.

As first reported by TUAW, some users who received an iPhone 4 early found that the Retina Display on the new handset has a discoloration in the bottom corners of the screen.

"In the bottom 10% of the screen there are three blotches about the size of shirt buttons that discolor the screen a brown/yellow color," one user wrote.

The issues are remniscent to a problem that plagued early adopters of the iPhone 3G who found their whole screen had a warmer, yellower hue than the original iPhone. Apple later said that the color tint was a deliberate decision.

In addition, others have said that the iPhone 4 occasionally drops signal bars when held in the hand. The same issue was also noted by Walt Mossberg of The Wall Street Journal in his iPhone 4 review. He said the device sometimes registers no bars, or fewer bars than the iPhone 3GS, even though a call can still be placed.



"Apple says that this is a bug it plans to fix," Mossberg wrote, "and that it has to do with the way the bars are presented, not the actual ability to make a call. And, in fact, in nearly all of these cases, the iPhone 4 was able to place calls despite the lack of bars."
post #2 of 190
But can they also remedy screen issues with a simple software update?
post #3 of 190
there are videos floating around suggesting this bar issue is real, but then there are also videos showing loss of bars with previous model iPhones.
TIme will tell, but I sure hope Apple did not blunder the antenna...
post #4 of 190
http://www.youtube.com/watch?v=4gb3aQ5XoQw

I am legitimately concerned. I'm actually not buying one now. This looks like a hardware issue folks.

THIS IS A BIG DEAL, AND IT'S PISSING ME OFF. I WANTED AN IPHONE 4 LIKE CRAZY AND I CAN'T BUY NOW. I'M NOT BUYING UNTIL APPLE SOLVES THIS. THIS SHIT IS REAL.
Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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post #5 of 190
Quote:
Originally Posted by applestockholder View Post

there are videos floating around suggesting this bar issue is real, but then there are also videos showing loss of bars with previous model iPhones.
TIme will tell, but I sure hope Apple did not blunder the antenna...

happens on a lot of phones, apparently.

http://gizmodo.com/5571171/iphone-4-...yline=true&s=i
post #6 of 190
Quote:
Originally Posted by st3v3 View Post

happens on a lot of phones, apparently.

http://gizmodo.com/5571171/iphone-4-...yline=true&s=i

A lot? Understatement. It's on the news, Twitter, the web and YouTube. Videos popping up "everywhere".
Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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post #7 of 190
As stated in the article, the bars piece isn't an actual problem, it's just cosmetic. The screen blotches... welp.
post #8 of 190
Quote:
Originally Posted by AppleInsider View Post

"In the bottom 10% of the screen there are three blotches about the size of shirt buttons that discolor the screen a brown/yellow color," one user wrote.

The issues are remniscent to a problem that plagued early adopters of the iPhone 3G who found their whole screen had a warmer, yellower hue than the original iPhone. Apple later said that the color tint was a deliberate decision.

If the iPhone 3G problem was a uniform yellow hue and the iPhone 4 screen problem is yellow blotches, how are the two reminiscent? The former is a matter of user preference, while the later is an objective issue. Is AppleInsider trying to be dismissive of the iPhone 4 screen issue?
post #9 of 190
Quote:
Originally Posted by Ireland View Post

http://www.youtube.com/watch?v=4gb3aQ5XoQw

I am legitimately concerned. I'm actually not buying one now. This looks like a hardware issue folks.

THIS IS A BIG DEAL, AND IT'S PISSING ME OFF. I WANTED AN IPHONE 4 LIKE CRAZY AND I CAN'T BUY NOW. I'M NOT BUYING UNTIL APPLE SOLVES THIS. THIS SHIT IS REAL.

lol....
post #10 of 190
Quote:
Originally Posted by Yakattak View Post

As stated in the article, the bars piece isn't an actual problem, it's just cosmetic. The screen blotches... welp.

It's not cosmetic. It makes calls drop, I've watched about 30 videos now. And it even slows down to a stop and speed-test over 3G. It seems to effect WiFi too.

It's certainly not merely cosmetic. To suggest that after all the video demonstrations that have popped up is an insult to reality.
Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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post #11 of 190
Quote:
Originally Posted by Ireland View Post

http://www.youtube.com/watch?v=4gb3aQ5XoQw

I am legitimately concerned. I'm actually not buying one now. This looks like a hardware issue folks.

THIS IS A BIG DEAL, AND IT'S PISSING ME OFF. I WANTED AN IPHONE 4 LIKE CRAZY AND I CAN'T BUY NOW. I'M NOT BUYING UNTIL APPLE SOLVES THIS. THIS SHIT IS REAL.

A case might solve this in the short term. I will be opening my phone in the store to check out the display!!
post #12 of 190
Quote:
Originally Posted by Yakattak View Post

As stated in the article, the bars piece isn't an actual problem, it's just cosmetic. The screen blotches... welp.

That was in that one guy's case. Check out the article I posted. Unfortunately it seems to have a large effect on the download speed of the devices.
Quote:
Originally Posted by Ireland View Post

A lot? Understatement. It's on the news, Twitter, the web and YouTube. Videos popping up "everywhere".

Very true. Some have even stated they believe this is the reason behind apple's "protective cases" which only cover the sides.
post #13 of 190
Quote:
Originally Posted by AppleInsider View Post

Some of the first iPhone 4 units shipped to customers have problems with yellow tinted displays and disappearing signal bars, users have reported.

I wish you'd stop this crap. Apple sold 600,000 iPhone 4 units. Some will be defective. Until you can provide some figures, your attempt to stir up trouble is worthless.

As soon as you have a percentage or a total number of defective units, go ahead an publish.
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
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"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
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post #14 of 190
Quote:
Originally Posted by jragosta View Post

I wish you'd stop this crap. Apple sold 600,000 iPhone 4 units. Some will be defective. Until you can provide some figures, your attempt to stir up trouble is worthless.

As soon as you have a percentage or a total number of defective units, go ahead an publish.

You're the one talking crap.
Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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post #15 of 190
The signal thing happens on my old iPhone too. It couldn't be any worse, really. I literally have a certain seating position in my house I use to send text messages. And half the time the phone shows 5 bar reception. [edit] What I mean is I have to hold my phone between two finger s high in the air to get the messages to actually send.

HOWEVER, in most places other than my home, I have none of the same issues. I think I'll wait and see how the new hardware behaves for me and if it is REALLY as bad as people are saying it will be easy to get a refund.

Simple as that.
post #16 of 190
More "PROOF". Without rag it drops, with rag and no antenna-link it doesn't drop. This may be the stupidest thing Apple have even done. And what's worse, they done it on the coolest phone EVR! I hang my head in shame.

http://www.youtube.com/watch?v=Y1KFgiwm-Q0
Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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post #17 of 190
Where are all the Apple fanboys now who screamed "build quality" when the Evo had issues? Hope you all don't have to use bluetooth to make a call for the next year until you upgrade!
post #18 of 190
Quote:
Originally Posted by Ireland View Post

http://www.youtube.com/watch?v=4gb3aQ5XoQw

I am legitimately concerned. I'm actually not buying one now. This looks like a hardware issue folks.

THIS IS A BIG DEAL, AND IT'S PISSING ME OFF. I WANTED AN IPHONE 4 LIKE CRAZY AND I CAN'T BUY NOW. I'M NOT BUYING UNTIL APPLE SOLVES THIS. THIS SHIT IS REAL.

So you immediately assume this is pervasive and all inclusive. I think your tin foil hat needs adjusting, serious adjusting.
post #19 of 190
Quote:
Originally Posted by Ireland View Post

More "PROOF". Without rag it drops, with rag and no antenna-link it doesn't drop. This may be the stupidest thing Apple have even done. And what's worse, they done it on the coolest phone EVR! I hang my head in shame.

Instead of grabbing my pitchfork and torch, I think I'll slap an invisible shield around the steel antenna, and enjoy my new phone.
post #20 of 190
Quote:
Originally Posted by daving313 View Post

Where are all the Apple fanboys now who screamed "build quality" when the Evo had issues? Hope you all don't have to use bluetooth to make a call for the next year until you upgrade!

Mirror, mirror, on the wall, why do trolls exist at all?
post #21 of 190
This is exactly why I wait a couple of months before I buy products new to the market.
post #22 of 190
Quote:
Originally Posted by jglavin View Post

Instead of grabbing my pitchfork and torch, I think I'll slap an invisible shield around the steel antenna, and enjoy my new phone.

or a brightly colored one from apple, lmao
post #23 of 190
Quote:
Originally Posted by daving313 View Post

Where are all the Apple fanboys now who screamed "build quality" when the Evo had issues? Hope you all don't have to use bluetooth to make a call for the next year until you upgrade!

The iPhone's build quality is superior to anything on the market. Supposedly, this is a software glitch.
post #24 of 190
There are just as many videos showing the exact same behavior on the 3GS after installing iOS4. Why does no one show those? Because it wouldn't be sensational and would suggest a simple software issue.
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Apple has no competition. Every commercial product which competes directly with an Apple product gives the distinct impression that, Where it is original, it is not good, and where it is good, it...
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post #25 of 190
Quote:
Originally Posted by st3v3 View Post

or a brightly colored one from apple, lmao

Problem with the "bumper" case (and most other cases) is then the phone doesn't fit in the cell phone pocket in most pants.

[edit] in fact, the iPhone may be one of if not the only smart phone you can buy that will fit into those small cell phone pockets they sew into a lot of popular jeans and some khaki pants. Since I am not interested in not keeping change or keys in my pocket, and also like to keep my phone scratch-free, it's important to me.
post #26 of 190
Hmmmm, I don't know how to take this. On one hand, I've always wondered what would happen when human hands handle an external antenna on a cell 100%. Then again, I've always gotten better reception when handling an antenna for a TV. Remember, they did say that they tweaked how the antenna searches and locks onto an open signal. We all know that sometimes the most bars give a crappy connection. I can personally attest to having 2 or 3 bars and having a solid connection and having garbage with 5 bars.

A lot of the complaints do mention that they can still make calls and get data, so it's not all bad. I am aware that some people just don't get a signal regardless of what, but that seems to affect both an i4 and a 3GS on iOS4. And naturally, everyone makes defective products. Mercedes makes lemons. Honda, Chevrolet, homebuilders, oil companies, and Apple all make lemons.

That being said, I am guessing this is a software bug that is related to the accuracy of the bars.
post #27 of 190
Quote:
Originally Posted by jragosta View Post

I wish you'd stop this crap. Apple sold 600,000 iPhone 4 units. Some will be defective. Until you can provide some figures, your attempt to stir up trouble is worthless.

As soon as you have a percentage or a total number of defective units, go ahead an publish.

I'm sorry, but people like you that think about Apple first instead of the customer first need to be taken out back and dealt with.

I really don't give a crap about if your stock prices go up or down, I care about Apple putting out quality products. This doesn't bode well for Apple, especially the screen issue. How many times is Apple going to release a new product with yellowish screen problems? iPod touch, iPhone 3G, iMac, iPhone 4?

I just hope and pray that my iPhone 4 pre-order that I pick up from the AT&T store tomorrow won't have these problems.

Stop trying to turn this around on Apple Insider, they are just reporting what's out there. From Gizmodo:

post #28 of 190
Quote:
Originally Posted by Mac Voyer View Post

There are just as many videos showing the exact same behavior on the 3GS after installing iOS4. Why does no one show those? Because it wouldn't be sensational and would suggest a simple software issue.

Not only that, but if you can still make a call, it's irrelevant. According to early reviews, this doesn't affect your ability to make calls.
post #29 of 190
Quote:
Originally Posted by Ireland View Post

More "PROOF". Without rag it drops, with rag and no antenna-link it doesn't drop. This may be the stupidest thing Apple have even done. And what's worse, they done it on the coolest phone EVR! I hang my head in shame.

http://www.youtube.com/watch?v=Y1KFgiwm-Q0

So, basically, if you hold the bare iPhone in your bare hand, you will not be able to make any calls. That's what you and your precious videos seem to imply. So all the Apple employees walking around with iPhone 4s, including the guy who "lost" his, and Steve Jobs as well, never noticed this little problem? That's really what you are claiming, isn't it? Well, isn't it?

Nope. My original suggestion stands. Have somebody check your tin foil hat. A month from now you will be known as the guy who claimed you can't use the iPhone if you hold it in your hand. Is that the reputation you want?
post #30 of 190
Quote:
Originally Posted by lkrupp View Post

So, basically, if you hold the bare iPhone in your bare hand, you will not be able to make any calls. That's what you and your precious videos seem to imply. So all the Apple employees walking around with iPhone 4s, including the guy who "lost" his, and Steve Jobs as well, never noticed this little problem? That's really what you are claiming, isn't it? Well, isn't it?

Nope. My original suggestion stands. Have somebody check your tin foil hat. A month from now you will be known as the guy who claimed you can't use the iPhone if you hold it in your hand. Is that the reputation you want?

The issue doesn't seem to be CALLS. Most people who have had the issue have been able to make calls from what I've read. But it does seem to affect data speeds dramatically, as per pics on gizmodo
post #31 of 190
So I've now seen three of these"bar-loss" videos.
Can someone tell me why not one of these "geniuses" will shoot a video showing a call being dropped as this occurs? How hard is that to do? I mean, that really "is" the issue; is it not?
That's what I want to see.
post #32 of 190
Quote:
Originally Posted by AppleInsider View Post

Some of the first iPhone 4 units shipped to customers have problems with yellow tinted displays and disappearing signal bars, users have reported.

As first reported by TUAW, some users who received an iPhone 4 early found that the Retina Display on the new handset has a discoloration in the bottom corners of the screen.

"In the bottom 10% of the screen there are three blotches about the size of shirt buttons that discolor the screen a brown/yellow color," one user wrote.

The issues are remniscent to a problem that plagued early adopters of the iPhone 3G who found their whole screen had a warmer, yellower hue than the original iPhone. Apple later said that the color tint was a deliberate decision.

In addition, others have said that the iPhone 4 occasionally drops signal bars when held in the hand. The same issue was also noted by Walt Mossberg of The Wall Street Journal in his iPhone 4 review. He said the device sometimes registers no bars, or fewer bars than the iPhone 3GS, even though a call can still be placed.


"Apple says that this is a bug it plans to fix," Mossberg wrote, "and that it has to do with the way the bars are presented, not the actual ability to make a call. And, in fact, in nearly all of these cases, the iPhone 4 was able to place calls despite the lack of bars."

Common sense, touch or hold the antenna, the signal will go down. The antenna is the metal strip on the iPhone. Maybe Apple should hire a few Ham Radio operators, (N6OFY here)
The Apple protector 'rubber band' should help prevent that to a small degree.
post #33 of 190
All these videos show the devices in Wifi is there any reports about when the phone is in 3G???

"Apple people have no objectivity when it comes to criticism of Apple.." Lenovo X1 Carbon is out..bye bye MBAir

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"Apple people have no objectivity when it comes to criticism of Apple.." Lenovo X1 Carbon is out..bye bye MBAir

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post #34 of 190
Quote:
Originally Posted by Postulant View Post

The iPhone's build quality is superior to anything on the market. Supposedly, this is a software glitch.

Steve Jobs has already been quoted as saying it is a software issue. Please don't ask me to find where I read it, I read too dang much already and forget where I read things.

I wasn't a rumour. It was something right from Steve, or so it said.

iOS 4.01 is on its way I'll bet.
post #35 of 190
Quote:
Originally Posted by GregoriusM View Post

Steve Jobs has already been quoted as saying it is a software issue. Please don't ask me to find where I read it, I read too dang much already and forget where I read things.

I wasn't a rumour. It was something right from Steve, or so it said.

iOS 4.01 is on its way I'll bet.

Is that gonna fix faulty screens too?
post #36 of 190
Quote:
Originally Posted by lkrupp View Post

So, basically, if you hold the bare iPhone in your bare hand, you will not be able to make any calls. That's what you and your precious videos seem to imply. So all the Apple employees walking around with iPhone 4s, including the guy who "lost" his, and Steve Jobs as well, never noticed this little problem? That's really what you are claiming, isn't it? Well, isn't it?

Nope. My original suggestion stands. Have somebody check your tin foil hat. A month from now you will be known as the guy who claimed you can't use the iPhone if you hold it in your hand. Is that the reputation you want?

Damn. I am quite sure that all employees testing it had it covered so no one would know what they had. Even the lost one was found covered up. I am also quite sure that internal tests in closed labs tested this thoroughly. I think it's a software issue and a percentage of that is simply faulty devices. Even the 3GS and older model had defective ones out of the box.
post #37 of 190
Quote:
Originally Posted by lkrupp View Post

So, basically, if you hold the bare iPhone in your bare hand, you will not be able to make any calls. That's what you and your precious videos seem to imply. So all the Apple employees walking around with iPhone 4s, including the guy who "lost" his, and Steve Jobs as well, never noticed this little problem? That's really what you are claiming, isn't it? Well, isn't it?

Nope. My original suggestion stands. Have somebody check your tin foil hat. A month from now you will be known as the guy who claimed you can't use the iPhone if you hold it in your hand. Is that the reputation you want?

Have you even watched the videos?

What's life like in your world?

post #38 of 190
Quote:
Originally Posted by Mac Voyer View Post

There are just as many videos showing the exact same behavior on the 3GS after installing iOS4. Why does no one show those? Because it wouldn't be sensational and would suggest a simple software issue.

Yes, and the WiFi is not as strong and takes a moment or two longer to connect on my touch 2G as well. So, it has to be a software problem.

Breath, people, breath.
post #39 of 190
Quote:
Originally Posted by daving313 View Post

Is that gonna fix faulty screens too?

I was referring to the reception. I have no idea about the screens.
post #40 of 190
Looks like this issue is becoming pretty prevalent on Apple Support:

http://discussions.apple.com/thread....art=0&tstart=0
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