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Apple says any mobile phone has reception issues when held wrong - Page 10

post #361 of 444
Quote:
Originally Posted by kresh View Post

I will agree that all of the video pro and con are anecdotal at best. It turned emotional for me when Steve said it is a non-issue, when I could hardly use mine. Then to add insult to injury I'm told I am just holding it wrong.

I took mine back this morning. The first Apple product I have ever returned, going all the way back to 1981. When I look around and see so many having the same problems I am, even the 14 I personally know of, I realized Apple was blowing smoke. Being in Hollywood you know there is no smoke without fire, especially when a hot wind is blowing and hot wind is blowing hard out of Cupertino!

Wait.. Being in Hollywood....Dude, this is THE town of Bitchers and Complainers, cry babys and more...I doubt there is a place on earth without more iphones per square inch than L.A.

There were near 4000 people in line at the Apple Store at the Grove in L.A. Century City had over 1000 in line...etc etc etc.

Should the CEO of the company issue a blanket statement to satisfy a few or should he satisfy the masses? I am not concerned what he said or did not say, why? because I have no fears that Apple will and always will stand behind you and your phone, so what's the problem? Take it back and stop wasting time posting if you are so hurt.

I mean, I had a meltdown when I could not sync my new i4 to my G5 running Tiger. I immediately called Apple tech support and the guy without me asking overnighted me a free copy of Leopard to fix the situation at no cost to me. It is not Apples fault that I have a four year old mac at home. But I quickly acted like a baby because my new i4 couldn't be sync'd so I have no email, no contacts, no apps on my brand new phone. And I might add, I doubt I'm the only one with this issue. But they handled it professionally and for free when at the end of the day they did not have to. Dude, right now, I am reading my email's on my 3GS and making calls on my i4. Should I be pissed? How come Jobs didn't announce no support for the i4's on Tiger? Man, I think I'll take the phone back, they suck... Doh.
post #362 of 444
Quote:
Originally Posted by gijoeinla View Post

OMG, now you want to say "it's close to a cell tower" excuses or what else? Why would Apple say anything when this launch is BARELY 24 hours old? I wouldn't comment till I knew EXACTLY the extent of the situation if there is one. Clearly some are having issues. Clearly ANY product that is produced i n terms of the size of this device and the shear aspects of millions of parts and pieces and manufacturers things will NO DOUBT go wrong on some level.

Knowing Apple's PR agency, they are not going to issue formal announcements until a consensus of issues are reported and a result has been decided. Maybe you are just being part of the I want it fixed now mentality which sorry to say is not reality. In fact the phone still functions, this is hardly a dire emergency. But, since shrills are out in force and so are the trolls, it's being made out to be a dire situation and clearly for me and my buddies, it's not an issue at all.

I agree that Apple should withhold comment until a definitive diagnosis is obtained. Or perhaps they should acknowledge that they're investigating. I'm not faulting Apple for withholding comment so far though. It is important for them to be sure before commenting officially.

Also note that many people are bending over backwards to agree that all products will have defective units.

However it does seem that this problem is more widespread than just a few defective units. The real question is what percentage? 0.5%? 2%? 20%? 50%?

So please... enough with the senseless name calling!
post #363 of 444
Quote:
Originally Posted by Ireland View Post

It's shocking that those word are true. Ashamed Mac user here.

+1

Quote:
Originally Posted by Ireland View Post

I get called a troll a lot around here lately. Which just happened to miraculously occur along with one of the biggest design flaws in Cupertino history.

It's weird isn't it, us Apple fans and enthusiasts, and Mac and iPhone cheerleaders for years, now called trolls or negative nannies. Have we ourselves changed so radically or has Apple?

Quote:
Originally Posted by Ireland View Post

Engagdet are using my screenshot compilation.

http://www.engadget.com/2010/06/25/h...ding-it-wrong/

Well bloody done mate! Can't see that they attributed it to you though. Naughty of them. I sent them my "iPhone 4.1" 'otoshop and neither they nor Gizmodo have run it
post #364 of 444
This thread has really brought out the trolls. Great for getting my ignore list up to date.
post #365 of 444
Quote:
Originally Posted by ski1 View Post

AT&T uses two frequency bands (850 & 1900). My theory is that the iPhone 4 antenna issue is only affecting one of these bands. This would explain why some users are not experiencing the issue. Their service area is probably using the frequency band that would not be affected by holding the iphone issue spot.

I think you are right. This new i4 was supposed to search for the band least used to provide better service, no? I thought I heard that.
post #366 of 444
Quote:
Originally Posted by Ireland View Post

Ha, that's cute.

OK, cool you did get credited w00t
post #367 of 444
Quote:
Originally Posted by nvidia2008 View Post

"Yeah - according to Steve, every cellphone does the same thing when held in your hand."

"Steve also says that the iPad is magical."

You know what's f***ing magical, when I hold my **** in my hand a certain way! FFS this is Apple epic failness. Seriously.


Man, i cant agree here, there's a difference in what "hand" i use. Sorry.
post #368 of 444
WRONG, WRONG, WRONG!
post #369 of 444
Quote:
Originally Posted by antkm1 View Post

is it just me, or do these "bumpers" remind anyone of those crazy colorful "Swatch Watch" Guards that were so popular in the 80's?

Just saying...
http://3.bp.blogspot.com/_v1AvUGMWZO...00/swatch2.JPG

HEY, those were AWESOME... OH THE MEMORIES Swatch was great, Swatch Guards were hella cool... Ah, happier times... When the latest trendy thing was the latest Swatch not all this crazy techy newfangled jiggymahjigs.
post #370 of 444
I'm not an iP4 owner, but likly will upgrade my iPhone 3G to iP4 later this year.

My $.02 only - Apple's response was a huge mistake. You can't ever -ever- even suggest that a potential, rumored, or even discussed shortcoming of one of your products is the fault of the user. Even if wholly true. All you can say is "we are looking into it" and "we want to users to have complete satisfaction" or similar. In short, a non-answer. Consumers simply do not react well to being blamed. The Steveorama has explicitly said he wants consumers to vote with their money, and this is one certain way to make sure those customers vote with their feet, not with handing over a credit card.

Apple is usually a little better at media spin than this. AAPL is renowned for the world's best industrial design and "you can fix it by hiding the world's most gorgeously designed appliance by wrapping it in a plastic sheath" wasn't a stroke of genius. I tried a case for my 3G and regardless of whatever protection it provided, I simply didn't like how it looked and felt. Got rid of it.

If this spins to far OOC, it might rival New Coke as a business teaching tool. The day Coca-Cola inc announced that, the PepsiCo ownership announced a company wide victory celebration. Gave employees the day off, party gifts, etc. All because they recognized the competition just *screwed the pooch*.

Love my wifi iPad. It isn't in a case.
post #371 of 444
Quote:
Originally Posted by gijoeinla View Post

Man, i cant agree here, there's a difference in what "hand" i use. Sorry.

Fleshlight, huh... That's cool, whatever gives you more "bars" and "signal strength"
post #372 of 444
Quote:
Originally Posted by gijoeinla View Post

OMG, now you want to say "it's close to a cell tower" excuses or what else?

Seriously?

Maybe you didn't read DaringFireball today:

Quote:
The key phrase is if you ever experience this; most iPhone 4 users seem unaffected by this. Engadget has a video showing the same thing happening with an iPhone 3G from 2008, and Joshua Topolsky admits that in their testing of the iPhone 4, we had improved reception and fewer dropped calls than we experienced with the last generation, and we never noticed this issue.

My best guess at this point is that the issue pops up in areas with spotty 3G coverage. With nothing covering the antenna, the improved reception of the iPhone 4 gives you more bars, maybe even up to 5. But when you cover the antenna in these areas with poor coverage, the phone is unable to get a strong signal. Ive seen several reports from people who can reproduce the problem, but only from certain locations.

Now I disagree with the statement "most iPhone 4 users seem unaffected by this" because we don't know how many it is. However, at first glimpse, it seems to be a lot when CNet 7 iPhones that all don't work and every tech blog is reporting thes issue.


Quote:
Originally Posted by gijoeinla View Post

Why would Apple say anything when this launch is BARELY 24 hours old? I wouldn't comment till I knew EXACTLY the extent of the situation if there is one. Clearly some are having issues. Clearly ANY product that is produced in terms of the size of this device and the shear aspects of millions of parts and pieces and manufacturers things will NO DOUBT go wrong on some level.

Apple sold ~1.5 million iPhones across many countries yesterday. I have never seen these many problems from this amount of units coming from so many tech blogs without the problem being widespread.

Quote:
Originally Posted by gijoeinla View Post

Knowing Apple's PR agency, they are not going to issue formal announcements until a consensus of issues are reported and a result has been decided.

Apple has reported the feelings regarding this. They didn't state that they're looking into the issue or that they're faulty iPhones. Nor did they say a software patch that will fix the issue.


Quote:
Originally Posted by gijoeinla View Post

Maybe you are just being part of the I want it fixed now mentality which sorry to say is not reality. In fact the phone still functions, this is hardly a dire emergency. But, since shrills are out in force and so are the trolls, it's being made out to be a dire situation and clearly for me and my buddies, it's not an issue at all.

Did you ever think that it may be you that has the problem? Where are the trolls and shills you speak of? Show me the shill website other than these views existing in your mind.

Is Macworld a shill?

Quote:
But to Edwins question: Have we been able to reproduce it? Yes. Its unclear if this particular hand jive will cause your iPhone to drop a callthough it might in cases where your reception is questionable to begin with. For what its worth, weve also seen reports that similar issues existed with the iPhone 3G and even Googles Nexus One, which suggests that this may not be an iPhone 4-specific phenomenonthough the iPhone 4 could be more prone to it, given the placement of the antennas.

I think you better look in the mirror and understand what a fanboy is.
post #373 of 444
Quote:
Originally Posted by gijoeinla View Post

Take it back and stop wasting time posting if you are so hurt.

I have already taken mine back. I reserve the right to bitch and moan because I still have invested in iOS software that I just can't take it with me to Android.

By your reasoning Toyota came out smelling like a rose over the sudden acceleration thing that was so small and didn't effect everyone, right? Nope, they got hammered!

I don't care if it is only 500 phones out of 1 million. There is a right way to do things and a wrong way to do things. I guess we differ on right and wrong. I think Apple is wrong and amoral to claim it is a non-issue, and by the way if it is an issue then you are just holding it wrong.
post #374 of 444
Quote:
Originally Posted by gijoeinla View Post

HAHAHAHAHAHH!

I waited one hour doh boy.

I am still waiting for the *lines* to form for the DROIDS!! BAHAHAHAHAHAHAHAHHAHH

Wait, even at TWO FOR ONE for a DROID there are NO LINES BAAHAHHAHAHAAHAHHAHHA!

FIRE SALE FIRE SALE FIRE SALE.

Jealousy and envy are a sign of weakness buddy. try again.

Which I guess begs the question of why you take cell phone sales figures so personally? And who do you think you're dissing by bringing up the Droid?

You're like pathetic sports fans who claim "we're number one!" when their side wins.

Except there's no team. Just corporations. And a phone.
post #375 of 444
Quote:
Originally Posted by rbonner View Post

I disagree. Most phones have the antenna encased in plastic,

Agreed, I think the issue is that Apple created the separators to that piece of the frame specifically so that the rest of the frame wouldn't impede signal. Along comes mister hand and bridges the gaps causing the signal to be toast!

This was an engineering oversight and Apple needs to either give everyone a free bumper or come up with a fix that will be applied free of charge.

My guess as to what went wrong is either their engineers aren't fully familiar with the human body as an electrical conductor or they just assumed the dropped calls were part of normal AT&T network issues.
post #376 of 444
Quote:
Originally Posted by nvidia2008 View Post

Well bloody done mate! Can't see that they attributed it to you though. Naughty of them. I sent them my "iPhone 4.1" 'otoshop and neither they nor Gizmodo have run it

Someone just mentioned they credited me. I changed my signature for fun. I didn't do it for attention though, I never sent the image to anyone besides posting it here.

BTW, thanks for backing me up man, you're alright.
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post #377 of 444
Quote:
Originally Posted by nvidia2008 View Post

It's weird isn't it, us Apple fans and enthusiasts, and Mac and iPhone cheerleaders for years, now called trolls or negative nannies. Have we ourselves changed so radically or has Apple?

I haven't seen you post any trollish comments. Ireland, on the hand has. Making wild emotion fueled accusations based on very little data, and even going so far as to post this comments in threads that have absolutely nothing to do with the issue just further his agenda. How can that not be seen as trolling.

This may well well affect more than 50% of iPhone 4s. This may result in recall that has never before been seen in CE. None of that can be determined by the anecdotal evidence at hand so making absolute claims that this is a design flaw is purely fallacious and done only to incite others. That is trolling!


PS: If next year they sell 3x as many phones but cut the production issues average down by half there will be then be more issues reported than this year. Does that mean that there is an all inclusive design flaw calling for a recall, apology, call action lawsuit, etc.? Of course not.
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post #378 of 444
Quote:
Originally Posted by Ireland View Post

Someone just mentioned they credited me. I changed my signature for fun. I didn't do it for attention though, I never sent the image to anyone besides posting it here.

BTW, thanks for backing me up man, you're alright.

I emailed Thomas about thirty times so it would keep showing up in his inbox, somebody else made a post in the comments as well. It was not right watching 500 people cheering him as if he made the compilation.
post #379 of 444
Quote:
Originally Posted by eightzero View Post

My $.02 only - Apple's response was a huge mistake.

As stated, Jobs email reply was a huge gaff. He shouldn't have stated anything about the way you hold the phone. It's not like we have hands of Michael Farraday.
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post #380 of 444
Quote:
Originally Posted by Ireland View Post

BTW, thanks for backing me up man, you're alright.

No worries. I'm calling it like I see it.

Others have already observed in the past two months or so I've started "getting negative" on Apple, on certain points like how Apple is run in various "non-Western" countries. I had/have a bitter spell with regards to my MacBook bottom case, trackpad, and display clutch as well.

This antenna thing is really the f***ing icing on the cake.

Some people may not know, but I'm still out there, my day job, once in a while updating the website of the Apple Reseller I work for, and four days a week, I have an hour+ session teaching people new to Mac and iPhone.

My stomach should be churning, but I'm just sitting here wondering what the hell is going on.
post #381 of 444
Quote:
Originally Posted by charlituna View Post

They aren't admitting their mistake because they didn't make one. All cell phones have potential issues with how you hold them.

And the fact that there's not 100% reports of this 'mistake' shows that it's not all about the design. Some of it could be user error. Some of it could also just be shitty ATT coverage in the area. In fact several of the folks that I saw making reports of this 'major design flaw' admitted that they 'have never had great ATT service in the area'. Well geez Beav could that be the issue and not the phone at all. perhaps.

Apple can not be responsible for those that put a hand right over the antennas, after they told folks that that's what the band is. they can't be responsible for those that drop or lose their phones or get them wet etc. No more than any other company. If this was an Android, Rim etc we wouldn't be hearing about it. Because it's Apple all 'flaws' are suddenly a huge thing.

Perhaps the mistake they need to correct is this media obsession with painting them as perfect so then folks will stop with the expectations.

Since you are implying that the issue could be caused by "shitty ATT coverage", do you think Apple can be responsible for choosing to stay exclusive with a carrier that provides "shitty" coverage?
post #382 of 444
Quote:
Originally Posted by solipsism View Post

It's not like we have hands of Michael Farraday.

Oh now you didn't have to go and start cussing. Oh how that man Faraday and his Cage Effect complicates my life. I sometimes wish he would never had been born, maybe there would have never been a cage effect!
post #383 of 444
Quote:
Originally Posted by solipsism View Post

I haven't seen you post any trollish comments...

Probably because my emotions are so far kind of in check.

Just got a Facebook message from the ex gf. It's the stage where she's asking for some of her stuff back. I think I've got more pressing issues to deal with than iPhone4 reception issues LOL.

Now, maybe I can ask her to give me back the 160GB external hard disk I gave her, screen protector I put for her iPhone, 802.11n wireless USB dongle... While I'm at it maybe I should de-format the reformat and reinstall of Windows7 for her PC I did.

There was a simple music keyboard which I said I would return, that's fine and I always wanted to return it, but she's asking for one of those tiny music speaker things she said she GAVE me, not lent. That's petty, and downright weird. Not that I want to keep it, it's $30 but... it feels weird.

I've got more pressing issues to deal with

Man divorce must be hell. When it's a $200,000 house and kids they're asking for, not a $30 speaker.
post #384 of 444
Quote:
Originally Posted by kresh View Post

Oh now you didn't have to go and start cussing. Oh how that man Faraday and his Cage Effect complicates my life. I sometimes wish he would never had been born, maybe there would have never been a cage effect!

Umm, you don't happen to use a microwave several times a month, do you? Seriously, the microwave is magic. There's like these invisible rays burning things but you can like look into the microwave while it's happening! AMAZING! Seriously, it's pretty cool, the microwave. Taken for granted far, far too often.
post #385 of 444
Quote:
Originally Posted by nvidia2008 View Post

Umm, you don't happen to use a microwave several times a month, do you? Seriously, the microwave is magic. There's like these invisible rays burning things but you can like look into the microwave while it's happening! AMAZING! Seriously, it's pretty cool, the microwave. Taken for granted far, far too often.

Nah, I certify installation, safety certs, and training syllabuses for Electrostatic liquid and powder coating systems. Mr. Faraday keeps us from painting 90 deg. inside corners.
post #386 of 444
Quote:
Originally Posted by kresh View Post

Nah, I certify installation, safety certs, and training syllabuses for Electrostatic liquid and powder coating systems. Mr. Faraday keeps us from painting 90 deg. inside corners.

Can Mr Quantum Mechanics help you in that regard? Just wondering, with all that entanglement and Higgs boson and what not stuff when is all them subatomic shenanigans going to MAKE MAH TURKEY DINNER EVER MORE HOT AND TOASTY and... give me better iPhone4 reception.
post #387 of 444
This "issue" has been blown out of all proportion.

We have 3 of the new iPhones, and even when gripping it really firmly, and covering the separator at the top of the casing as well, cannot reproduce any decrease in bars, let alone dropped calls or loss of signal. This is clearly either an issue with a few phones, some problem with AT&T in the US (I'm on O2 in the UK), or some other variable I'm not thinking of, like having bluetooth devices paired?

Has anyone else tried and completely failed to reproduce this?

On a side note, everyone I know who are right-handed hold their phone in their right hand, and visa-versa. Is holding your phone in your off-hand some kind of international custom I am unaware of?
post #388 of 444
Quote:
Originally Posted by nvidia2008 View Post

Probably because my emotions are so far kind of in check.

That's good. There is no reason anyone should be emotional over this. Especially ones that aren't directly affected because they don't even own the device.

Quote:
I've got more pressing issues to deal with .

Pretty much everything I can think of is more pressing than this. The fact that it's pressing to anyone means there life is pretty fraking good.

Sorry to hear about your breakup. Now that is an situation that should be emotional.
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post #389 of 444
Someone said the below over on macr**ors.com:
Quote:
I just spoke with an Apple Senior Advisor at tech support and he said their engineers are working on the issue and that he apologizes for the problem and Apple's previous statement. He said to keep my eyes peeled for a solution which he thinks will come soon and that holding it differently or having to buy a case is extremely unacceptable, so a real solution should be coming and they will make sure no customer is stuck with defects.


Can anyone else confirm this is happening?
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post #390 of 444
Quote:
Originally Posted by Mandricard View Post

Someone said the below over on macr**ors.com:


Can anyone else confirm this is happening?

I hope this is true. I will be first on line with cash in hand.
post #391 of 444
Quote:
Originally Posted by TimmyDax View Post


On a side note, everyone I know who are right-handed hold their phone in their right hand, and visa-versa. Is holding your phone in your off-hand some kind of international custom I am unaware of?


I imagine that all "right handers" would hold the iPhone in their left hand everytime they wanted to interact with the touch display .... no?
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post #392 of 444
Quote:
Originally Posted by TimmyDax View Post

This "issue" has been blown out of all proportion.

We have 3 of the new iPhones, and even when gripping it really firmly, and covering the separator at the top of the casing as well, cannot reproduce any decrease in bars, let alone dropped calls or loss of signal. This is clearly either an issue with a few phones, some problem with AT&T in the US (I'm on O2 in the UK), or some other variable I'm not thinking of, like having bluetooth devices paired?

Has anyone else tried and completely failed to reproduce this?

On a side note, everyone I know who are right-handed hold their phone in their right hand, and visa-versa. Is holding your phone in your off-hand some kind of international custom I am unaware of?

Everybody I know uses their off hand most of the time, that way you can actually work and talk at the same time. So let me ask, when you are on the phone, you never need to write anything down (i.e. a phone number, notes, etc.) or you just use your off- hand to write with?... strange...
post #393 of 444
Quote:
Originally Posted by Wildone View Post

So now we should buy bumpers or a case to add to the thickness or we are told that we are holding the phone wrong which is BS.

I think some of you who are feeling offended by this "wrong" accusation should remember that that's AppleInsider's choice of words, not Apple's. Apple has never said you are "holding your phone wrong." Here's what they said:

"Avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band."

I don't know if AppleInsider was careless or if they're trying to stir the pot, but their headline should have been something like "Apple says be mindful of antenna location for best reception."
post #394 of 444
Quote:
Originally Posted by Ireland View Post

Video test is heavily biased. He's crowding the phone. The iPhone 4 can be gently touched, not shielding the screen in any way whatsoever and the phone loses bars and can lose signal completely.

If you got hit by a car you'd have to check your e-mail first to see if Steve Jobs agreed you'd got hit. If he didn't you'd have to deny it - just like you're denying this. Apple will fess up eventually, and you'll be: "well, eh, I didn't have the issue anyway." Go back to bullshit corner.

go back to your allday whine fest
crying like a mactripping glare screen teckstud baby
dude you and your asswipes almost have 10 pages of shite here
hijacked all day long
whats in a name ? 
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post #395 of 444
Quote:
Originally Posted by island hermit View Post

I really have to wonder how many of the people that are whining about this issue actually have the new iPhone.

There's a big possibility that this issue has gone viral and it's the in thing at the moment to gripe about Apple.

As an example... I noticed that the main whiners on this forum are the regular bitch and moan crowd. Do you really have the new iPhone? Really?

I'd like to see some statistics regarding user satisfaction.

I know several people who received their new iPhones yesterday. Not one of them has the antenna problem or the screen problem hay has been widely reported.
post #396 of 444
Quote:
Originally Posted by TimmyDax View Post

This "issue" has been blown out of all proportion.

We have 3 of the new iPhones, and even when gripping it really firmly, and covering the separator at the top of the casing as well, cannot reproduce any decrease in bars, let alone dropped calls or loss of signal. This is clearly either an issue with a few phones, some problem with AT&T in the US (I'm on O2 in the UK), or some other variable I'm not thinking of, like having bluetooth devices paired?

Has anyone else tried and completely failed to reproduce this?

On a side note, everyone I know who are right-handed hold their phone in their right hand, and visa-versa. Is holding your phone in your off-hand some kind of international custom I am unaware of?

No bar drop after 2 full recharges!

I've done 2 full battery recharges and the bar drop all but disappeared. It was noticeable during the first day, less so after the first recharge, and now I've been squeezing the heck out of the phone for 30 min straight and it stubbornly stays at 5 bars.

Could it be that the whole thing is a combination of software/power management, and a conditioned battery responding much better to the changes in the antenna load? Notice, that all the negative responses appeared during the first day of use.
post #397 of 444
Quote:
Originally Posted by str1f3 View Post

I hope this is true. I will be first on line with cash in hand.

Unless we crack the Field Test Mode access we still won't know what they do to fix it. They might just make the carrier bars be less sensitive to certain types of signal degradation as determined by an algorithm so it appears that the issue is resolved. If I were running the show and this wasn't a design flaw, but instead an irrational mob mentality, that is exactly what I'd do to make them put out their torches and hang up their pitchforks.
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post #398 of 444
Quote:
Originally Posted by kresh View Post

I emailed Thomas about thirty times so it would keep showing up in his inbox, somebody else made a post in the comments as well. It was not right watching 500 people cheering him as if he made the compilation.

Thank you! I noticed that too, I didn't mind it though. Thanks again, though.
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post #399 of 444
Quote:
Originally Posted by brucep View Post

go back to your allday whine fest
crying like a mactripping glare screen teckstud baby
dude you and your asswipes almost have 10 pages of shite here
hijacked all day long


tke poll and sell how many really have had their yellow phone explode

hey call me greece from now on

You can ignore me. I wish you would.
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post #400 of 444
Quote:
Originally Posted by solipsism View Post

Unless we crack the Field Test Mode access we still won't know what they do to fix it. They might just make the carrier bars be less sensitive to certain types of signal degradation as determined by an algorithm so it appears that the issue is resolved. If I were running the show and this wasn't a design flaw, but instead an irrational mob mentality, that is exactly what I'd do to make them put out their torches and hang up their pitchforks.

Like you said you don't know if this a design flaw. As of today Apple has not publicly acknowledged a hardware or software issue. It is user error. In the past, they have said an update was coming for a software related issue. If they told Mossberg it was software issue, then why not say so officially?

That being the said, why continue the flame with the phrase "irrational mob mentality"? Could not also the same be said of those who act irrationally in defense of Apple?

A design flaw is a very realistic possibility and one can only point to the Mighty Mouse and Cube to see that's a fact.
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