First of all, i have to say i'm glad Apple has come out and admitted there is an issue with the signal when you hold it certain ways. It's always nice to hear it from the horse's proverbial mouth.
Second, I can't say i'm too suprised by the response from Apple as well. Blame it on the technology why don't you?
For a company that prides itself to provide the most innovative user-freindly products that work every time you use it without problems, to provide products that are well designed, built and perform to the highest level of self scrutany, and for a company headed by a man that nit-picks every minor detail about a device and places the fear of god into it's designers and engineers to perfect it, i'm a little dissapointed by the excuses and solutions brough forth today.
Personally, if i produced a product that is performing to an unsatisfactory level like this after touting my horn a few weeks ago about how fantastically awesome it is, and to read the sleugh of poor reviews about performance; i'd have a hard time living with the excuses given by my company today. Who was this person who gave the official Apple responce? Why wasn't it the man (SJ) himself to come out with the statement?
To blame the technology for (what appears to be) a design flaw (albeit not every phone reacts this way but enough do) is just plain lame and a bit cowardly. Then to provide a band-aid solution is even more cowardly. Apple is one of the most innovative companies out there and to place blame on a technology, when they are innovators of such technology, seems a bit ignorant. If they knew of this issue, why not attempt to be innovative and come up with creative solutions to this "allegedly" known issue? What makes it worse is that the people buying iP4 from today on will have no excuse to complain. Because all the "Geniuses" out there will just throw out a big, fat "we told you so".
Like I said, i'm not suprised by the responce, but it doesn't make it any less dissapointing to hear that they will attempt to do nothing to resolve the problem.
ID 10 T...I hear enough of that at work from my own IT staff and I refuse to accept this from a leader of innovative technology.
I expect to see a new form factor in June 2011. I'm SO glad i waited on a purchase of this new device. My 3G with iOS4 up and running smoothly will sufice for now!