Originally Posted by AppleSauce007
My God man, this is exactly what I mean when I talk about passion for Apple products. The iPhone 4 has been front page news well before it was ever announced or released. There has always been praises and slanders, so nothing new there. The bottom line is that people are seeing, buying and using the iPhone 4 for themselves and continue to vote with their credit cards.
The indisputable fact remains that after overwhelming pre-orders of the iPhone 4, the huge waiting lines to buy the Apple product are still overflowing across malls and streets all over the world where it has been available for several days.
Evidently even the bashers are passionate as they hopelessly try to tare the bonds between Apple and their fans.Call me what you want, but the final "Non-Issue" verdict is being passed all over the world with credit cards right now. If the world says it's a "non-Issue", it's a "non-issue". The iPhone 4 will not be redesign and it will remain the most popular smart phone in the world because it's a "non-issue".
Time will tell.
Originally Posted by digitalclips
Well said, I totally agree. Certain people seem to be making a blogging career out of wanting Apple to have a major problem don't they? I have to think they will be very disappointed when this blows over and sales are through the roof.
OK, I try to make this as cordial as possible.
1) Reception problems be they hardware or software:
It's clear that a number of people are having reception issues with the iPhone. Is it hardware, is it software? We don't know. However, it's a problem nonetheless for many people. Holding the iPhone in the same mannor as any other smartphone results in dropped bars, and for others, dropped calls and loss of internet connection/speed drops.
It is not acceptable to tell a customer that "You are holding it wrong" when it is the natural way that most people would hold their smartphone -- especially when Apple's promos show people holding the phone in the exact same way.
2) People complaining about their phone not working as advertised:
A customer buys a product, it doesn't work as advertised, so they go to online forums to state their case and tell people that it is not working -- that seems perfectly logical to me. However, you have people here telling them to basically "stop causing trouble" and "stop defaming Apple".
I'm sorry, if the phone is having issues, why wouldn't you try to bring attention to that fact instead of shutting up and keeping quiet? What's the point of being passive about the matter? You buy a $200 or $300 device and you can't use it properly without holding it unnaturally? That's a big problem that needs to be addressed.
I even went to the Apple Store in Crabtree Valley Mall in Raleigh, NC to purchase a Bumper to try to alleviate the problem, but they were out of stock. I talked to a genius there about the reception problems and he acknowledged that customers were having problems. He had no answer as to how it would be fixed and said basically "Apple hasn't told us anything yet, so we don't have anything new to tell you at this moment".
3) If iPhone 4 sales numbers are through the roof, that means that this is a "non-issues":
Again, this sounds ridiculous to me. The iPhone 4 is so popular that many people would buy them despite what problems it may have. Some people will buy an iPhone 4 and not have any problems at all. Some people may buy an iPhone 4, discover a reception problem, then change their habits to hold the phone in a different, unnatural way. Some people will buy an iPhone 4 and not care one way or the other.
But one thing still remains -- if there is an underlying problem with the phone that causes reception issues, blockbuster sales numbers do not change the fact that there is indeed a problem at hand.
4) "You can't talk bad about Apple, shut up! Stop being a crybaby. All that matters are sales numbers:
When I hear comments like these, I can't help but think are you guys regular customers, or PR people for Apple or Apple shareholders. What regular customer do you know of that cares how many phones or computers some company sells? Most only care that the product that they receive works. I don't understand the need for people on these forums to stick up for Apple even if a problem has been detected.
It's almost as if some people here seem to think that any negativity towards Apple is going to affect their AAPL share prices. Here's a heads up, regular consumers don't give a crap about your share prices; they care about having a device that works.