Originally Posted by str1f3
BTW do you have dropping signal issue with the death grip or do you get no service at all? If it's the latter it is AT&T and not Apple.
Don't get me wrong. I'm not unsympathetic to your situation (while it is a rare case) but it's always best to take a wait and see approach. Hopefully the software patch fixes your issue.
I can have between 2 and 5 bars on my phone when it's on my desk; as soon as I pick it up to answer a call (or make one), the bars drop to No Service within about 10 seconds.
I now have the iFrogz case on it; it's much more consistent. Now, with the case, my issue is poor AT&T coverage in my work area. However, this does not remove Apple from having a design defect.
As I have stated previously, I'm an engineer and have worked R&D for 20+ yrs. This was a Freshman Engineering student level screw-up. The most basic, the most primitive level of testing should have revealed this design flaw, unless this is a manufacturing defect from Foxconn.
I would have done one of the following (in order of 'goodness):
1. Annodize a clearcoat non-conductive finish on the metal bezel
2. Apply a non-conductive clearcoat poly finish
Either one of those would have alleviated this issue. I suspect that this WAS in place, and that Foxconn might have made an manufacturing error in bypassing this step on some number of iPhones in the manufacturing stream. This would explain why some phones exhibit this issue, and others do not.