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Law firm exploring class action suit over iPhone 4 reception issues - Page 2

post #41 of 319
6/29/10 at 6:09am
Quote:
Originally Posted by JDW View Post

If anyone needs to be taken to court over this, it is the sly FCC, not Apple. The regulatory hand of the US government is what really limits your reception, folks.

Well....the only problem with that argument is then ALL phones should have this same very issue.
If I went to an AT&T or Verizon store and held a phone in my hand I would not see a gradual signal loss then get "no service". can you imagine? They would not sell any phones.
I love my iPhone 4G! I just want it to work correctly! I don't think that is asking for a lot.......

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post #42 of 319
6/29/10 at 6:10am
Quote:
Originally Posted by geekdad View Post

I agree...the problem is Apple is denying the whole issue.
If I hold the phone like Steve did in his keynote presentation then I get "No Service" within 30 seconds.
But he should not tell everyone "your holding the phone wrong" or "non issue".....
That just sparks lawsuits like this one.....
BUT I think suing at this point is extremely premature. Apple hasn't had a chance to formally address or fix the issue yet......
They did say they would replace my phone when they get more phones in my local Apple store.

Replacing your phone will probably do no good. Your iPhone 4 is not unique, and I would find it hard to believe they already designed a fix to the flaw.

True, a lawsuit is premature at this stage. That's why this law firm is only doing their investigation at this point. To prepare for a possible lawsuit if it gets to that stage. I see nothing wrong with investigating while Apple continues to deny the issue.
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post #43 of 319
6/29/10 at 6:10am
Quote:
Originally Posted by kresh View Post

I did take mine back, now what do I do with the several hundred iOS only apps that I bought? Live with my 3GS? Just bite the bullet and move on to a different platform? Blindly praise Apple? Just what exactly?

Umm... install iOS 4 on your iPhone 3GS.
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post #44 of 319
6/29/10 at 6:11am
Oh sh**! Here we go again!!!!!!!!!
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post #45 of 319
6/29/10 at 6:12am
Quote:
Originally Posted by kresh View Post

I did take mine back, now what do I do with the several hundred iOS only apps that I bought? Live with my 3GS? Just bite the bullet and move on to a different platform? Blindly praise Apple? Just what exactly?

You live with 3GS or lose your iOS apps. That's your options if you don't trust Apple to fix the problem. ITunes being a closed shop has always carried the risk that Apple could drop the ball down the line. You have gambled and lost.

Alternatively, you and everyone else who are having this problem (and if you read some message boards, I assume it's millions of people!) should take back your phones and wait. Thereis not a company in the world wont react quickly to falling profits.
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post #46 of 319
6/29/10 at 6:16am
Quote:
Originally Posted by Ireland View Post

Yeah, Jobs' response pretty much dictated the cases these guys have with their case. Apple may have walked into it.

You said it. What did Jobs expect? This is parmount to telling a rape victim that if she wasn't a trashy slut, this wouldn't have happened.

When he has the audacity to tell his customers that they are holding the phone wrong - he's BEGGING for someone to stuff that phone down his throat (or up his backside). And lawyers are the proper tool for doing this.

Instead of Steve-o simply stating "Apple is aware of this, and we are addressing this - we'll get back to you shortly", Stevie was beyond arrogant. If I was a lawyer, my first line of offense would be Job's email response.
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post #47 of 319
6/29/10 at 6:17am
Quote:
Originally Posted by kresh View Post

I did take mine back, now what do I do with the several hundred iOS only apps that I bought? Live with my 3GS? Just bite the bullet and move on to a different platform? Blindly praise Apple? Just what exactly?

Any of the above is a viable choice. What's the problem?
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post #48 of 319
6/29/10 at 6:17am
Quote:
Originally Posted by thespaz View Post

Umm... install iOS 4 on your iPhone 3GS.

I have Leopard installed on my older 1.83 GHz C2D Mac Mini, but that does not make it the same as my i7 iMac now does it?

Oh that's right, be happy, it's Apple!
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post #49 of 319
6/29/10 at 6:17am
Quote:
Originally Posted by ski1 View Post

Replacing your phone will probably do no good. Your phone is not unique, and I would find it hard to believe they already designed a fix to the flaw.

True, a lawsuit is premature at this stage. That's why this law firm is only doing their investigation. To prepare for a possible lawsuit if it gets to the stage. I see nothing wrong with it if Apple continues to deny the issue.

Oh I agree with you. If Apple denys the whole issue while lets say 1% of the phones sold have this issue then that is still going to be about 20k to 50k people with that issue within a couple of months.
But I am going to replace my phone because only about 1% of the people with the new 4G are having (or reporting) the signal loss issue. hope fully I will get a phone that does not have the signal loss issue when I get a new phone.
I guess it all comes down to how Apple PR handles this issue from here on out....we will see....
I have no desire to be part of any suit as long as they replace my phone with a new one without the defect.

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post #50 of 319
6/29/10 at 6:17am
Jesus Christ, I can't believe consumers in this country are such babies. Nobody ever takes responsibility anymore to make an informed purchase. It's prudent to wait a few days whenever any new gadget comes out. If you don't, buyer beware.

Plus, what the hell is so hard to understand about, "If you don't like it, just return it for a full refund"? Why on Earth do lawyers need to be involved? You can't sue a company into making products to meet your specifications. Lawyers in this country are out of control.
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post #51 of 319
6/29/10 at 6:17am
Quote:
Originally Posted by Jerseymac View Post

I admitted as much in my post. But the end result is the same so I think it's fair.

I know, but the point being is that your particular beef should be with AT&T. This new issue effects a certain group of phones no matter even the country.

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post #52 of 319
6/29/10 at 6:18am
Quote:
Originally Posted by Hodar View Post

What did Jobs expect? This is parmount to telling a rape victim that if she wasn't a trashy slut, this wouldn't have happened.

And the douche of the day award goes to...
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post #53 of 319
6/29/10 at 6:20am
Quote:
Originally Posted by Katonah View Post

Pardon me for being dumb, but couldn't Apple just give out a new iphone 4 to people with defective iphone 4's?

They could give out new phones, but so far they haven't.

Quote:
If so, what is the lawsuit about?

They could give out new phones, but so far they haven't.
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post #54 of 319
6/29/10 at 6:21am
Quote:
Originally Posted by Hodar View Post

Instead of Steve-o simply stating "Apple is aware of this, and we are addressing this - we'll get back to you shortly", Stevie was beyond arrogant. If I was a lawyer, my first line of offense would be Job's email response.

Steve's email candor will be the subject of his next meeting with the BoD.
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post #55 of 319
6/29/10 at 6:22am
Quote:
Originally Posted by PaulMJohnson View Post

You live with 3GS or lose your iOS apps. That's your options if you don't trust Apple to fix the problem. ITunes being a closed shop has always carried the risk that Apple could drop the ball down the line. You have gambled and lost.

Alternatively, you and everyone else who are having this problem (and if you read some message boards, I assume it's millions of people!) should take back your phones and wait. Thereis not a company in the world wont react quickly to falling profits.

Yes I may have lost the gamble, as you put it, but that does not exonerate Apple from this mess. Apple is the one that set the expectation that I would be able to use the apps I purchased on future devices.

As much as some desperately want to happen, Apple is not going to get a free pass on this. I was ambivalent when this first started. I just returned my phone. After hearing Apple's reaction and the blind fanboyism on certain websites I truly hope that Apple is turned into Apple Sauce over this.

Oh that's right. I am a troll. I created my account here 4 years, 11 months and so many days ago just waiting for Apple to release the iPhone 4 so I could troll about it! Great preparation on my part, right?
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post #56 of 319
6/29/10 at 6:23am
Quote:
Originally Posted by womble2k2 View Post

As many people have pointed out, this affects all phones, and even further, radio devices.

That's what Steve says, but has anyone noticed that this wasn't a big issue with iPhone 3?
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post #57 of 319
6/29/10 at 6:23am
Quote:
Originally Posted by geekdad View Post

But I am going to replace my phone because only about 1% of the people with the new 4G are having (or reporting) the signal loss issue. .

Where did you get the stat that it is only affecting 1% ? I truly believe it affects all the iPhone 4's, it just depends on your location.
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post #58 of 319
6/29/10 at 6:24am
Quote:
Originally Posted by kresh View Post

I did take mine back, now what do I do with the several hundred iOS only apps that I bought? Live with my 3GS? Just bite the bullet and move on to a different platform? Blindly praise Apple? Just what exactly?

Are those really your only options? How about not blindly praising Apple and realize that when releasing a complex product, there will be issues. And maybe, just maybe, wait a week or so to see what Apple is going to do. If they ignore the issue or are not able to fix or replace to your satisfaction, then return the phone and grab a 3Gs for a while.
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post #59 of 319
6/29/10 at 6:24am
Maybe the EU can seize Apple's cash reserves and use it to pay down Greece's debt load.
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post #60 of 319
6/29/10 at 6:25am
Quote:
Originally Posted by stedwick View Post

Jesus Christ, I can't believe consumers in this country are such babies. Nobody ever takes responsibility anymore to make an informed purchase. It's prudent to wait a few days whenever any new gadget comes out. If you don't, buyer beware.

Plus, what the hell is so hard to understand about, "If you don't like it, just return it for a full refund"? Why on Earth do lawyers need to be involved? You can't sue a company into making products to meet your specifications. Lawyers in this country are out of control.

It sounded to me as if this was entirely proactive on the part of the Law firm - heard some grumblings - and decided to find out if they could get enough people to come forward and make a statement in order to build a case - not a situation where a mob of users showed up at the law firm's door demanding that they build a case.

So far the reactions from users I have heard have ranged from - damn that sucks, hope they fix it soon to I am returning this POS and switching to another device/carrier. I have not read a single account of an iPhone owner calling for a class action lawsuit.

If you are a lawyer - you need to have a case load in order to make any money - if no one comes to you then you are left to go out and chase that ambulance.
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post #61 of 319
6/29/10 at 6:27am
Quote:
Originally Posted by stedwick View Post

I can't believe consumers in this country are such babies... Why on Earth do lawyers need to be involved? Lawyers in this country are out of control.

Your last sentence answers your initial questions. It's not so much the cry-baby consumer, it's the money-seeking law firms. Lawyers pray upon the weak-minded to get them involved in class action suits.

But wicked lawyers aside, I still say the FCC deserves the brunt of the blame here. Under the guise of looking out for your health, they devise rules that limit the performance of your wireless devices.
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post #62 of 319
6/29/10 at 6:28am
Quote:
Originally Posted by thespaz View Post

Umm... I never had a problem with my reception or service until now. So yes, for the past 2 years with my iPhone 3G, I couldn't complain about the network or the service. Now, my iPhone 4 won't load a simple web page if I'm holding it comfortably. That's what we're complaining about. Not some freak accident dropped calls.

So long as you are complaining. Admitting you have a problem is the first step to getting better.
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post #63 of 319
6/29/10 at 6:29am
Quote:
Originally Posted by ski1 View Post

Where did you get the stat that it is only affecting 1% ?

That is just MY assessment. Nothing official. When I went to the Apple store and spoke to the store manager. I asked him about it and he would not give me an answer...but I asked him would you say about 1% of the people are having this issue he said "that sounds about right". So from Apple's perspective 99% of the phones and customers are NOT having issues with their phones. that is why I am just going to get mine replaced. Now if my replacement has the same issue then that opens a whole nother can of worms. I expect my new phone to be free of the signal loss issue. i will give Apple the benefit of the doubt. I buy a lot of their products and they have not let me down yet......

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post #64 of 319
6/29/10 at 6:30am
Quote:
Originally Posted by Hodar View Post

You said it. What did Jobs expect? This is parmount to telling a rape victim that if she wasn't a trashy slut, this wouldn't have happened.

Actually I think an even better anology would be if the judge told the rape victim: non issue, just don't walk down that particular street. Or get one of the many available 'mace' cans. Without actually addressing the rape.

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post #65 of 319
6/29/10 at 6:32am
<now what do I do with the several hundred iOS only apps that I bought?>

as a lifetime gambler, i would bet the limit on the under when you say you bought and paid for several hundred apps. that's total bs.
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post #66 of 319
6/29/10 at 6:33am
apple is doomed
its mbp are pieces of recycled dell junk
its ipads are weak copies of kidle
its ipods never were as good as the zune // rio empire

and now a whole country has attacked apple
ireland o ireland
peace at any cost


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post #67 of 319
6/29/10 at 6:33am
Quote:
Originally Posted by geekdad View Post

That is just MY assessment. Nothing official. When I went to the Apple store and spoke to the store manager. I asked him about it and he would not give me an answer...but I asked him would you say about 1% of the people are having this issue he said "that sounds about right". So from Apple's perspective 99% of the phones and customers are NOT having issues with their phones. that is why I am just going to get mine replaced. Now if my replacement has the same issue then that opens a whole nother can of worms. I expect my new phone to be free of the signal loss issue. i will give Apple the benefit of the doubt. I buy a lot of their products and they have not let me down yet......

That's a perspective from only one store manager. First, is he really telling the truth. Second, it's been less then a week, so not everyone has noticed the issue yet. And there are other channels people are using to try to resolve this issue, such as directly calling Apple support, or just waiting and not reporting the issue. So that 1% can be very far from the true numbers experiencing the issue.
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post #68 of 319
6/29/10 at 6:36am
Quote:
Originally Posted by Jerseymac View Post

So long as you are complaining. Admitting you have a problem is the first step to getting better.

Maybe Apple should take your advice and finally admit there is a problem with their iPhone 4
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post #69 of 319
6/29/10 at 6:38am
Quote:
Originally Posted by brucep View Post

apple is doomed

Omg! That is such a funny joke! Please keep telling it.
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post #70 of 319
6/29/10 at 6:38am
Quote:
Originally Posted by ezduzit View Post

<now what do I do with the several hundred iOS only apps that I bought?>

as a lifetime gambler, i would bet the limit on the under when you say you bought and paid for several hundred apps. that's total bs.

Oh how sweet, now we trot out the "You're lying, I just know you are" gambit. Well I have 572 item in ~/Music/iTunes/Mobile Applications/

Most of these are paid apps. I have purchased every single TD and RPG game, most every RTS game and so on and so on. It does not take long to reach a couple hundred paid apps.

edit: I note you said lifetime gambler, not professional gambler. That means you have a job to pay for your gambling habit. Which means you are a poor gambler and and like many, many other bets you have lost this one also!
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post #71 of 319
6/29/10 at 6:38am
Vultures, so sick of this knee jerk reaction to just sue everyone.
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post #72 of 319
6/29/10 at 6:40am
I've tried replicated the problem....I'm not have an issue with the reception or bars dropping. With 1.7milliion phones purchased, some phones will come off the assembly line defectives. My guess some batches are flawed and got overblown by the reports. That is why we have 1yr warranty. Also, early adopters will always have some issues or bugs to workout,which is why it is best to wait for new product to mature. For all you folks having problems with receptions just wait...you will eventually have the fix, new phone or $$ back.
:
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post #73 of 319
6/29/10 at 6:40am
Quote:
Originally Posted by RationalTroll View Post

They could give out new phones, but so far they haven't.


They could give out new phones, but so far they haven't.

They could return there phones, but so far they haven't. Maybe the problem is not quite as bad as people are trying to make it out to be. Just because you can do something that looks bad on youtube, does not mean it is an actual problem.
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post #74 of 319
6/29/10 at 6:41am
Quote:
Originally Posted by ski1 View Post

Maybe Apple should take your advice and finally admit there is a problem with their iPhone 4

Totally agree.
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post #75 of 319
6/29/10 at 6:43am
Good old ambulance chasers...
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post #76 of 319
6/29/10 at 6:44am
Quote:
Originally Posted by ski1 View Post

That's a perspective from only one store manager. First, is he really telling the truth. Second, it's been less then a week, so not everyone has noticed the issue yet. And there are other channels people are using to try to resolve this issue, such as directly calling Apple support, or just waiting and not reporting the issue. So that 1% can be very far from the true numbers experiencing the issue.

You could be right...we will have to wait and see before all the data comes out.

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post #77 of 319
6/29/10 at 6:50am
I think the only good description of "law" firms like this is the word "hyena".
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post #78 of 319
6/29/10 at 6:51am
Quote:
Originally Posted by kresh View Post

... now what do I do with the several hundred iOS only apps that I bought?

Several hundred? Wow. Thank you.

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post #79 of 319
6/29/10 at 6:58am
for the life of me i just can't reproduce this infamous reception problem on my iPhone 4.... what amd I missing?

oh yeh, a chance to make a few bucks off of Apple from the class action law-suit!
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post #80 of 319
6/29/10 at 6:59am
This can only help sales ... all the 'wanna sue' types have to have an iPhone 4.
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