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Apple says iPhone 4 calculates bars wrong, software fix forthcoming - Page 7

post #241 of 434
Ouch... wonder how software will fix this:


http://www.youtube.com/watch?v=Wzn8QhrYIvI

This one is pretty condemning.... esp. w volume on.



And mine just got prepared for shipment from Shenzhen. Hope it's a one of the miraculously unaffected.
Hope Springs Eternal,
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Hope Springs Eternal,
Mandricard
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post #242 of 434
Quote:
Originally Posted by Captain J View Post

It's great. I'm really happy they stated this in writing. It is different than their standard website written policy. Good news all around regarding this.

i hope this shuts up all the apple is doomed crowd
as many here said
a simple SW fix n 3 weeks
or simply return the phone for a palm pre

many people here kept their heads
many people here looked and still look real stupid


goodbye yellow brick road

go apple

9
whats in a name ? 
beatles
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whats in a name ? 
beatles
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post #243 of 434
Quote:
Originally Posted by Ireland View Post

Yeah, and considering the small problem of its bad design.

Quote:
Originally Posted by solipsism View Post

There you go again making sweeping accusations you can't back up with any facts or even anecdotal experiences. Do you even wonder why your biggest supporters on this forum now are ones that get banned on a regular basis?

Yes, Ireland, if you think there is a specific design flaw, build a case for it (no pun intended). Constant sniping in place of reason won't lead to anything positive.
post #244 of 434
Quote:
Originally Posted by diddy View Post

Even if it dd happen, Apple wasn't lying anyway. Their press release said nothing about returning your phone to Best Buy.

But you make a valid point - anybody can lie in a forum post. Especially when it involves individual experiences that cannot be verified. Heck, I could claim to be the King of Siam. But I am not...

It is illegal not to refund Sales Tax (In the US anyway). That can not simply keep your money because they want to. His story is pretty hard to believe. Best buy would not do something that weird. I might have believed him, but he added the sales tax thing for effect and blew his own story out of the water.
post #245 of 434
Quote:
Originally Posted by diddy View Post

But you make a valid point - anybody can lie in a forum post.

That's not true.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #246 of 434
Quote:
Originally Posted by Wovel View Post

It is illegal not to refund Sales Tax (In the US anyway). That can not simply keep your money because they want to. His story is pretty hard to believe. Best buy would not do something that weird. I might have believed him, but he added the sales tax thing for effect and blew his own story out of the water.

Uhm, he specifically stated that it wasn't true. His point was that anyone can write anything they want without regard for whether it's true or not. However, as you point out, people tend to give themselves away in lies, especially if they continue to expand on them.
post #247 of 434
Quote:
Originally Posted by lkrupp View Post

Can you even read? The new firmware will report fewer bars , not more. In trying to be snarky and cute you reveal your complete ignorance. Typical of the trolls.

Dude his statement of "More bars in more places" completely flew over your head didn't it.

Let me explain what he meant :P

Part of AT&T's slogan is "More bars in more places". Apple's erroneous formula was displaying more bars that it was actually suppose to display. Hence, he was making fun of apple's erroneous formula by saying ... I guess that's one way to get "More bars in more places"
post #248 of 434
Quote:
Originally Posted by Aquatic View Post

Are you suggesting that because I want to buy a working phone that comes from a company that backs it with real customer support and honesty isn't very brilliant?

Are they going to try to cover up the proximity sensor issues, too? Perhaps after you hang a call up it will display a message saying your face is too fat, and it is your fault.

Yeah I don't have an iPhone, yet. I've been saving big for this. I'm not going to spend a ton of money on a product that sucks, and even moreso on one from a company that sucks.

You appear to have doubts about:

-- Apple and its commitment to customer support
-- the quality of the iPhone 4
-- their honesty, and intentions to address issues that arise

Why would you even consider buying an iPhone 4?

.
"...The calm is on the water and part of us would linger by the shore, For ships are safe in harbor, but that's not what ships are for."
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"...The calm is on the water and part of us would linger by the shore, For ships are safe in harbor, but that's not what ships are for."
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post #249 of 434
The calculation and display of signal strength is something very basic, and simply to say that they have got that wrong is highly worrying, especially by Apples standards and on a product that has been heralded as revolutionary!

Somethings not right here!
post #250 of 434
Froyo is already out for the Nexus One. Do some research before spouting off.

BTW - I got a Droid Incredible to replace my iPhone 3G and I love it. Came very close to signing another contract with AT&T and I could not bring myself to do it. I have been walking around all over places where my iPhone was unusable and now I have 2-3 bars and can call or surf at leisure.


Quote:
Originally Posted by sandau View Post

I've never had an issue, the phone is the best I've every had. Design is amazing. Software is the best in the mobile business.

If you don't like it, take it back. Go get that Froyo phone you've been secretly wanting all along. Well, you'll probably have to wait until 2012 since Froyo is a vapor release.
post #251 of 434
From today's headlines:

Apple can't fix iPhone reception, will start telling truth about signal strength
http://www.zdnet.com/blog/btl/apple-...strength/36465

Apple's ludicrous iPhone 4 apology
http://blogs.computerworld.com/16457...hone_4_apology

Apple admits to over inflating iPhone 4 signal strength; Steve Jobs comes under heavy criticism
http://www.examiner.com/x-53781-US-H...eavy-criticism

The iPhone Reception Problem: Parsing the Apple Statement
http://blogs.wsj.com/digits/2010/07/...ple-statement/

My guess about Apple's secret formula in the iPhone reception deception
http://blogs.computerworld.com/16455...urce=rss_blogs


See also:

The ignominious fall of Dell
Dell may never recover from the revelation that it sold faulty PCs -- and then blamed its customers
http://infoworld.com/d/the-industry-...death-dell-882
post #252 of 434
Quote:
Originally Posted by Wovel View Post

It is illegal not to refund Sales Tax (In the US anyway). That can not simply keep your money because they want to. His story is pretty hard to believe. Best buy would not do something that weird. I might have believed him, but he added the sales tax thing for effect and blew his own story out of the water.

Quote:
Originally Posted by solipsism View Post

That's not true.

Thanks for the advice! Guess I need to practice on my lying. But you got my point. One can say anything about anything to stir the pot.
post #253 of 434
Any thoughts as to why this letter wasn't attributed directly to Steve, instead of just "Apple?"
post #254 of 434
Quote:
Originally Posted by sandau View Post

I've never had an issue, the phone is the best I've every had. Design is amazing. Software is the best in the mobile business.

If you don't like it, take it back. Go get that Froyo phone you've been secretly wanting all along. Well, you'll probably have to wait until 2012 since Froyo is a vapor release.

Now apple replied officially after replying to so many people (so called messages from steve jobs).

What will happen to truck loads of shit planned by the trollers, from other side of the universe separated by a black hole named "user experience" , to be dumped onto the press. What will happen to lawsuit , who will give them money now (maybe Nokia, Junka'rola etc ..,)

But, the trolls are angry, very angry as they understand the phone they carry is a piece of shit but are not able to convince themselves that it is.
Probably they do realize that it takes balls to accept a mistake publicly when a product is a couple weeks old only unlike nokia which took years for a battery recall
http://www.allaboutsymbian.com/news/...-Click_her.php
post #255 of 434
Quote:
Originally Posted by astroturf1 View Post

I upgraded from a 3g as well and my issue is that when driving home, the iPhone 4 drops calls on the same hill that I never had an issue with my 3g. I am was never holding the phones, they were plugged into the car using the car's bluetooth.

However, we could be dealing with quality control issues. All iPhone 4s that my company upgraded each have their own set of issues. Yesterday we tried replacing the some of the SIMs with new ones since that may help sometimes. I don't know if there is a benefit to that yet. Some just have straight-up hardware issues, speaker doesn't work, any call made with another has severe crackling. One will randomly stop all internet connections when the phones around it are working great, etc.

We definitely feel like we got a bag of lemons! On the bright side, we determined that all the iPhones with battery issues have all had cases on them 100% of the time. All the "naked" haven't had a single dead battery.

Interesting... a bag of lemons.

I got a 1-day (early) iP4 on June 23. It has no problems.

I have 2 more that should ship today, and another 2 that ship in a couple of weeks. Two of these will be used for development (if can ever get off these forums).

It will be interesting to see and compare them to the current iP4, 3G and 3Gs that also don't experience any problems).

.
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post #256 of 434
Quote:
Originally Posted by BartBuzz View Post

I hate to be drawn in on this. But let's assume for a moment that Apple is telling the truth. If the iPhone's calibration/calculation of signal strength gives a false reading, then what the user "sees" as a strong signal is a false reading. That would explain why signal bars drop when the antenna is physically blocked from what little signal it "sees." If the iPhone has a strong signal, the user will not experience the bar drop anomaly. Now, let's assume Apple is lying. Do you really think they want to open up that can of worms for the lawyers? Poor reception causes dropped calls...not a false calibration. There is a silver lining. Because of all the attention given to this perceived issue, Apple discovered a formula error in how signal strength has been calculated for all iPhone models. Of course I could be wrong and Apple is deliberately covering up a design flaw. But that's only wishful thinking for all the Apple haters.

So I guess the take away here is that Apple is saying your reception has always sucked, they were just telling you it didn't?

I really don't see how this software fix solves anything other than reminding us how crappy AT&T is.
post #257 of 434
Quote:
Originally Posted by jragosta View Post

Consider this....

What if Apple already knows that there is a rogue subroutine in the software which will teleport you to Mars if you type a certain sequence of numbers? After all, if we're going to imagine all sorts of bizarre scenarios and conspiracy theories, we might as well make them interesting.

I didn't suggest any conspiracy theory. I have no idea what Apple knows. Either they have gotten to the bottom of the alleged reception issue or they haven't. But if they have, there is good reason to not announce it. I don't think what I said was anywhere near a bizarre scenario.
post #258 of 434
I knew it. I have been getting all around better network performance and call sound quality with my iPhone 4.

Good to know.
post #259 of 434
This is an unfortunate response coming from Apple. Based on the dozen or so anecdotal reports from individuals/bloggers/engineers that I've read, the half-dozen youtube videos I've seen, friends that I know first-hand experiencing the issue, and even quantitative testing from Anandtech.com, this issue does NOT appear to be a simple case of "signal bars" being display incorrectly. While a problem with the visual display of signal strength may account for the perceived loss of "bars" on the screen, it certainly cannot account for the real, detrimental effects people are experiencing.

Many of those affected report dropped calls, major reduction in data transfer speeds, and other immediate signs of actual, severe signal attenuation when holding their iPhones in a way that "bridges" the antennae.

At this point, I'm confused as to whether Apple is acting nefariously to spin and down-play a serious defect in the iPhone design, or if they literally cannot consistently reproduce the issue in testing. I do find the latter explanation hard to believe given the widespread customer reports of this problem. If so, and Apple is intentionally minimizing this issue and deceiving customers to save face (and $$$$ from recalls/repairs), shame on them.
post #260 of 434
Quote:
Originally Posted by shewy View Post

If I grip my original iPhone around the bottom (where the black plastic covers the antennas) I can make my reception go from 3 bars with Edge to NO SERVICE - takes about fives seconds. I have learned not to hold my phone that way in areas where signal strength is poor. I don't really consider this to be a defect in the original iPhone.

I never had this problem with my iPhone 3G. And you'll notice in the video the signal strength is not poor in my area. It shows 3 Mbs down. Sometimes I get 4. But if I hold the phone, NO CONNECTION.

http://www.youtube.com/watch?v=Yq4dfeSiOWw
post #261 of 434
Quote:
Originally Posted by RationalTroll View Post

From today's headlines:

Apple can't fix iPhone reception, will start telling truth about signal strength
http://www.zdnet.com/blog/btl/apple-...strength/36465

Apple's ludicrous iPhone 4 apology
http://blogs.computerworld.com/16457...hone_4_apology

Apple admits to over inflating iPhone 4 signal strength; Steve Jobs comes under heavy criticism
http://www.examiner.com/x-53781-US-H...eavy-criticism

The iPhone Reception Problem: Parsing the Apple Statement
http://blogs.wsj.com/digits/2010/07/...ple-statement/

My guess about Apple's secret formula in the iPhone reception deception
http://blogs.computerworld.com/16455...urce=rss_blogs


See also:

The ignominious fall of Dell
Dell may never recover from the revelation that it sold faulty PCs -- and then blamed its customers
http://infoworld.com/d/the-industry-...death-dell-882

Please! Stop! Telling a lie a thousand times doesn't make it the truth. Most of these stories come from sites that regularly attack Apple. And the third link continues to propagate those fake Steve Jobs emails.
post #262 of 434
Quote:
Originally Posted by Dick Applebaum View Post

.

Hmmm...

I wonder what effect this will have on the sue-ers [sic]?

Glad to see you recognize you were misspelling 'sewers.'
post #263 of 434
Quote:
Originally Posted by BartBuzz View Post

Please! Stop! Telling a lie a thousand times doesn't make it the truth.

You may not prefer what they wrote, but which specific claims of fact can you demonstrate are untrue?

Quote:
Most of these stories come from sites that regularly attack Apple. And the third link continues to propagate those fake Steve Jobs emails.

Actually, the third one is from the Examiner, which links to the uncontested exchange in which Jobs said "Just avoid holding it in that way" from more than a week earlier, and does not link to the BGR story.
post #264 of 434
Quote:
Originally Posted by Jerseymac View Post

But I digress. I don't have an iP4 so I'm not supposed to comment. Just forget what I said.

You certainly are free to comment!

What many members come to AI for is a "reasonable discussion" of Apple products and issues (and maybe have a little fun).

What many object to is when someone posts, or repeats controversial assertions with nothing to to support those assertions.

Fifty thousand Frenchmen can't be wrong... sadly, yes they can!

And one problem (real or imagined) repeated fifty-thousand times is misleading.

If you have concerns, as many do, without experiencing them first-hand, then most would welcome a reasoned contribution to the discussion.

.
"...The calm is on the water and part of us would linger by the shore, For ships are safe in harbor, but that's not what ships are for."
- Michael Lille -
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"...The calm is on the water and part of us would linger by the shore, For ships are safe in harbor, but that's not what ships are for."
- Michael Lille -
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post #265 of 434
Apple delivers inadequate response to iPhone 4 reception problems
http://blogs.computerworld.com/16458/apple_iphone_4

Apple's Crazy Open Letter Doesn't Even Address The Real Issue
http://www.sfgate.com/cgi-bin/articl...sue-2010-7.DTL

Apple's embarrassing error
http://www.bbc.co.uk/blogs/thereport...ing_error.html

Another bizarre turn with Apple's iPhone 4
Commentary: Ridiculous fix of a possible real antenna issue
http://www.marketwatch.com/story/app...ial-2010-07-02

Poking holes in Apple's iPhone 4 antenna explanation
http://news.cnet.com/8301-30686_3-20009564-266.html

Don't shoot the messenger.
post #266 of 434
Quote:
Originally Posted by jragosta View Post

Consider this....

What if Apple already knows that there is a rogue subroutine in the software which will teleport you to Mars if you type a certain sequence of numbers? After all, if we're going to imagine all sorts of bizarre scenarios and conspiracy theories, we might as well make them interesting.

In case you don't have any intention of replying again, I would ask you to reconsider. Your initial reply definitely has my attention as I cannot figure out what about my post you felt was bizarre or a conspiracy theory. Can you elaborate?

I am guessing that either...

...you are on Apple's side saying that it is a bizarre theory that they could have figured out the cause and would want to be dishonest and sneak the fix past customers.

Or

...you are against Apple and are saying that it couldn't possibly be a software issue, and that it has to be a hardware flaw that they aren't admitting to, and my thought that it could be resolved in software/firmware is utterly ridiculous.

Or is there a third explanation?
I'm just curious where you stand.
post #267 of 434
Just talked to a business development exec at Bayer MaterialScience(a division of Bayer). His specialty is coatings & adhesives. He thinks their urethane coatings are tailor made to coat the antenna and solve the problem. He said he will try to get his boss to contact Jobs, if they are at all receptive. Apple must surely be aware of this option, because urethanes are tough enough to handle the wear, whereas other coatings may not be.
post #268 of 434
Quote:
Originally Posted by Wiggin View Post

Just to re-write your list based on the technical explanations I've read:

1. Signal attenuation caused by something (your hand) blocking the signal.
2. Antenna de-tuning caused by direct physical contact with the antenna and/or bridging the gap between the two antennas.

3. The proximity sensor issue.

#3 I think is irrelevant to this discussion. My understand is that is simply a display issue with the the sensor not properly lighting/dimming the display when the phone is held close to your face.

#1 is the issue Apple says common to all cell phones. They are right about that. All cell phones, all radios, will suffer in performance when something blocks (attenuates) the signal from getting to the antenna. You don't need direct contact for signal attenuation. Just something between the receiver and the transmitter.

#2 is the issue Apple is completely ignoring/denying. Their design exposes the antenna to direct contact, which affects antenna performance. Anyone who has ever used rabbit ears on a TV knows this. Standing near the TV can have a mild effect on the reception. Actually touching the rabbit ears has a huge effect on the reception.

Just to re-write your last point:

#2 is the issue Apple is apparently completely ignoring/denying. Their design exposes the antenna to direct contact, which affects antenna performance.

I suspect that Apple is doing quite a bit of investigating and testing of this issue since it is receiving so much bad press:

The fact that they haven't said anything about an "issue" with the antenna design, doesn't mean that they are ignoring or denying the "issue".

They could say "No Comment!"... and you know where that would lead.

Because of the supercharged legal, regulatory and political atmosphere; Apple needs to be very careful in how they handle this.

Saying nothing, until they have the facts, is one approach. Saying "we're looking into it" is another.

mås o menos!

It is what Apple does, is what counts!

8 days, guys... give 'em a chance to perform!

.
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post #269 of 434
Quote:
Originally Posted by RationalTroll View Post

You may not prefer what they wrote, but which specific claims of fact can you demonstrate are untrue?


Actually, the third one is from the Examiner, which links to the uncontested exchange in which Jobs said "Just avoid holding it in that way" from more than a week earlier, and does not link to the BGR story.

I would rather you prove to me what is true. There have been no "controlled" experiments. Only videos showing how to go from 5 bars to no service which Apple has admitted was probably a false reading of a weak signal. When you get into the noise level of a radio signal, it takes very little blockage to lose reception. Let's see what the users are reporting and what Apple is admitting after a month or two has passed.

And the "Don't hold it that way" email was a fake too. You have to stop believing everything you want to believe.
post #270 of 434
I'm going to avoid any comments one way or the other and just stick to the facts of my situation so here goes:

Bought an iPhone 4 on launch day. Stood in line for four hours to get it at the Apple store in Roseville, CA. Upgraded from a iPhone 3GS in the process...The 3GS has been passed to my girlfriend and replaced her old phone. I've had numerous dropped calls with my iPhone 4 since purchasing it. The phone has no case on it, just a screen protector as does the 3GS.

So today, I have both phones in front of me at the moment as I'm installing apps on the 3GS for my girlfriend. The iPhone 4 is showing 3 bars and the 3GS shows 4.

If I pick up the 3GS and hold it normally in my left hand and call my buddy (he is curious since he as a iPhone 4 on order) across town, everything works fine. Tried two calls on the 3GS so far with no issues.

Tried the same thing with the iPhone 4:
  • Call #1 was fine and then started to break up so I moved my hand to hold the phone differently and it cleared up.
  • Second call...dropped the call after about a minute.
  • Tried a third call and this time, held the phone normally and sure enough, after about a minute, the call started to break up. Moved my hand and it cleared up. Moved my hand back to the way I hold it normally and it started to break up. I kept it here and about twenty seconds later, dropped the call.

My simple question is this...What would cause the difference between the two phones as far as reception goes?

That's it...I don't want to hear, buy a case since I'm testing both "caseless" at the moment and "return it to the store if you don't like it"...I like the iPhone 4 and want to keep it. On the other hand, "the iPhone 4 is crap" doesn't fly with me either...So, what could cause the issues I'm seeing with the iPhone4?
post #271 of 434
I believe Apple made an educated bet that the antenna design and present bar formula would actually serve users best--at least the vast majority of users. A bar formula was chosen that down-weights signal strength in favor of its consistency. When the antenna gap is untouched, signal strength alone isn't as much of an issue for the iPhone 4 as for other cell phones.

The antenna design is only an issue for people who don't use a case and who are in a low signal strength area and who hold the iPhone in their left hand with a mild constraint on precisely how the device is held. Surely Apple gathered statistics on these determinants to predict how much of a problem the overall system design would be.

The fact that prototypes were field tested disguised in cases didn't inform the statistics at all about how the phone is held, the usefulness of the bar formula in areas of low signal strength, or the consternation created when calls drop and data throughput plummets.

Changing the bar formula will alter user expectations, but it's a half-baked way of addressing a flawed out-of-box design. Apple should be giving away bumpers.
post #272 of 434
Quote:
Originally Posted by BartBuzz View Post

Please! Stop! Telling a lie a thousand times doesn't make it the truth. Most of these stories come from sites that regularly attack Apple. And the third link continues to propagate those fake Steve Jobs emails.

Really? ZDnet, WSJ? Unreputable sources? Not sure about computerworld but still, stop the appolies, my opinion of course, but i've never read anything from these two that has been 100% fabricated.
post #273 of 434
Quote:
Originally Posted by BartBuzz View Post

I would rather you prove to me what is true.

Of course you do. That would let you continue to learn nothing and just sit there dismissing the firsthand experiences of hundreds or possibly thousands of people around the world without having to lift a finger.

If you have a problem with anything those journalists wrote, each of them has provided contact info. I will not write your letters for you.

Quote:
And the "Don't hold it that way" email was a fake too.

What is the URL to Apple's statement on that one?
post #274 of 434
This announcement is really worrying.

I have an iphone4 with bumper case.

I take the case off, test as described and my network bars fall away - however its not just the bars that fall away its the signal quality - my data throughput falls from 2.4Mb to 8k

That is not just a bar problem - something else is going on.

if I use the bumper the problem is made less severe - it does not go away completely. testing with the bumper case on the best throughput I recorded was 1.3Mb. That might be down to just network variation but I was sat in the same chair through all the testing and the movement in bars with the bumper on is visible to my eye as my hand is placed on and off the case.

The announcement is worrying because it suggests that Apple is going to use the signal bars to hide the problem rather than stick to their initial view - which is the same as mine. i.e. Yes, holding the phone in the way that crosses the connection will cause poor radio performance. Using a case helps. Holding the phone in another way does fix the problem. In fact in most other positions the signal reception is better than my previous 3GS Call quality is much better. I'd say that in the most part the phone works better as a phone and internet device. If I hold it in the way that doesn't work then it doesn't work as good. I will just hold it another way. Which really isn't that hard.

I am not generally an apple fanboy but I can put things into proportion - even with the problem the IP4 is a better phone than the 3GS and an iOS4 phone gives a user interface that I find preferable to other phone OSs . I'm happy with my iphone4 and I'd recommend them to others.
post #275 of 434
Quote:
Originally Posted by vrkiran View Post

A wonderfully sensible statement!

I wish other people could think beyond the "oh, Apple is so great" and look at each product objectively and say "oh, iPhone 2G is so great", "oh, iPhone 3G is so great", "oh, iPhone 3GS is so great" and "BTW, something is amiss with iPhone 4". Just because the last few products were good, how can people simply ignore the complaints of thousands of other users who have genuine problems?

Emphasis mine!

"thousands"?

Can you reference thousands of individual failures-- or hundreds of failures repeated hundreds of times?


Out of, say, 3 million iP4s shipped:

-- 30,000 would be a failure rate of 1%
-- 3,000 would be a failure rate of .1%
-- 300 would be a failure rate of .01%

I would bet that the iP4 failures are somewhere between 300 and 3,000-- or a rate approaching .1%.

I don't know what the expected failure rate for this class of device is!

Anybody? Is 1% the norm? 10%?

.
"...The calm is on the water and part of us would linger by the shore, For ships are safe in harbor, but that's not what ships are for."
- Michael Lille -
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"...The calm is on the water and part of us would linger by the shore, For ships are safe in harbor, but that's not what ships are for."
- Michael Lille -
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post #276 of 434
I wonder why the software bar-count calculation was wrong in the first place. Could it be that Apple intentionally exaggerated the signal strength (or maybe signal/noise ratio) and showed more bars in order to make AT&T look better? I wouldn't be surprised if Apple asked AT&T "What can we do to help your image? How about showing more bars?"

Having said that, AT&T has noticeably improved reception in my area. I've always been on the fringe of AT&T's coverage, but last year I saw an increase in both bar count and call reliability. My old iPhone 3G suddenly showed 5 bars in 3G and EDGE modes, and now my iPhone 4 does as well. (Except when I use the "death grip.")

That "Mark the Spot" app might have had something to do with the improvement. Just a few weeks after I marked my spot, reception and bar count got drastically better...

Sent from my iPhone Simulator

Reply

Sent from my iPhone Simulator

Reply
post #277 of 434
Quote:
Originally Posted by BartBuzz View Post

And the "Don't hold it that way" email was a fake too. You have to stop believing everything you want to believe.

I would like to see a link to that. Thanks.
post #278 of 434
Quote:
Originally Posted by RationalTroll View Post

Apple delivers inadequate response to iPhone 4 reception problems
http://blogs.computerworld.com/16458/apple_iphone_4

Apple's Crazy Open Letter Doesn't Even Address The Real Issue
http://www.sfgate.com/cgi-bin/articl...sue-2010-7.DTL

Apple's embarrassing error
http://www.bbc.co.uk/blogs/thereport...ing_error.html

Another bizarre turn with Apple's iPhone 4
Commentary: Ridiculous fix of a possible real antenna issue
http://www.marketwatch.com/story/app...ial-2010-07-02

Poking holes in Apple's iPhone 4 antenna explanation
http://news.cnet.com/8301-30686_3-20009564-266.html

Don't shoot the messenger.

Just more opinions with no facts. It's so easy to play "what if" games and spout conspiracy theories without any technical or design knowledge. These people should stop trying to pretend their blogs represent valid news or reputable journalism.
post #279 of 434
Quote:
Originally Posted by RichL View Post

A good company admits to its mistakes. Well done, Apple!

You guys are funny.. any other company admits this, they would be buried. Secondly, you all accept this explanation?.. no one is suspicious of this explanation?. If you can't trust the algorithm they used in Iphone 4, how do you know it was true in iphone 3?. Wow, imagine HTC had done this, they would have been creamed!!!.. well done apple my ass!!
post #280 of 434
Quote:
Originally Posted by Dick Applebaum View Post

Emphasis mine!

"thousands"?

Can you reference thousands of individual failures-- or hundreds of failures repeated hundreds of times?


Out of, say, 3 million iP4s shipped:

-- 30,000 would be a failure rate of 1%
-- 3,000 would be a failure rate of .1%
-- 300 would be a failure rate of .01%

I would bet that the iP4 failures are somewhere between 300 and 3,000-- or a rate approaching .1%.

I don't know what the expected failure rate for this class of device is!

Anybody? Is 1% the norm? 10%?

.

I think you are taking what he wrote too literally. Perhaps he meant the thousands that have complained in forums around the world.

Also, 'you would bet' on a rate approaching 0.1% based on what? (Especially considering you have no clue as indicated by the last sentence of your post).

You are normally a credible guy........
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