Originally Posted by Foo2
Loss of all bars in ~20 seconds (my guess is a 20 second moving average of signal strength is displayed). Speedtest does nothing--it times out. If Speedtest is allowed to start, the throughput displayed by the program goes to hell as soon as the antenna gap is touched. This happens routinely at my desk when holding the bare phone while not on Wi-Fi. It also happened repeatedly at a restaurant when I showed it to a colleague, who was quite impressed with the behavior elicited by a simple touch of the finger to the antenna gap.
I don't have much experience with evaluating iPhone 4 voice calls from my desk. Before I knew about the death grip, though, one voice call at that location was oddly broken up and soon dropped; I was probably holding the phone naturally in my left hand--i.e., with the death grip. This was one uncontrolled incident. No way is a call going to go through or an existing call not going to be dropped when the phone displays "No Service", which often happens if I hold the death grip at my desk for very long.
Let's cut through the noise, can we? Apple says not to hold the phone naturally. It's a problem when the phone is held in the left hand with the antenna gap against the base of the thumb. It doesn't matter if you're left handed or right handed. What matters is how you hold it. The left and right handedness only becomes an issue if you're Apple (or Apple shareholder) trying to evaluate liability.
I really don't know what you're talking about when you say "naturally". As most reports say that they had to attempt to do this, I can only assume that's what natural for you, is not natural for all others. So we CAN cut through the noise. Not everyone has this problem. and it seems as though most don't.
NO. That's not what I said or even tried to say. Your multimillion dollar AAPL bias is showing.
Then explain what you did mean, because that's how it reads.
And please, so far, even though we've been disagreeing, it's been kept at a proper level, stop being insulting! We don't need that. I'm going from all of what I've read, which is plenty. I'm not being biased. Do you want me to post a couple of dozen links?
I believe my office desk is in a weak signal area. Yup. I concur. That's one of the criteria for seeing the extreme, unexpected behavior. The signal strength at my office desk is not near zero, though. I see 4-5 bars there. Even if the next release of iOS 4 drops the count by 2, I'll still see 2-3 bars.
Well, if you read that account I published from Anandtech, you'd have seen why the number of bars is so meaningless, and why Apple is changing it, as they and others have recommended.
Even the current iPhone formula for displaying bars will show no bars if there is no signal, as happens when I invoke the death grip at my desk for more than just a few seconds.
If there's no signal, or it's so low as to be equivalent to no signal, then, of course, nothing will get through. The problem is that otherwise, the bars are optimistic, and misleading. You think you're getting a good signal, when you aren't. Then you press it, and the bars drop to the bottom, and your call drops. The truth is that it should have had a couple of bars at the most at that point . When you grip it, it drops down one or two more bars to nothing, then the signal leaves. That doesn't seem to be as drastic as it does now.
My reading of the reviews is that the iPhone 4 reception is perhaps uniformly better than any other phone, except when it's held naturally in the death grip without a case, in which case reception is worse than with many other phones. Even Walt Mossberg was perplexed by the iPhone 4's erratic behavior compared to his 3GS, in spite of the 4 displaying more bars in the same location. Ignore the number of bars displayed, though, and what you might rightfully surmise from his review is that the iPhone 4 can be less reliable than the 3GS under virtually identical conditions.
Others say differently. Here's David Pogue's take on this, as he tried to reproduce the problem, and he's not alone:http://pogue.blogs.nytimes.com/
Yes, it's the loss of reception when holding the bare phone naturally that's an issue. Is that really so hard to comprehend?
It's the comparison of the much better receptivity of the new phone when compared to the old phone that makes the magnitude seem worse.
Not for me and not for Mossberg.[/quote]
Because you keep insisting that it's the natural way of holding it, when that's clearly not the case for everyone, just for some. and the problem can be made to go away with a small adjustment of the way you hold it, and yes, a dreaded case.
Some people can reproduce it, and if you read the Pogue link, many others can't.
For some reason, after 3 years of making iPhones (and even more years iPods), Apple is now in the iPhone case business.
With a case on the iPhone 4, from my own trials at my office desk and elsewhere, I believe it's highly unlikely a reception problem will be experienced due to the antenna design. I'm sure Apple has entered statistics on case usage into their liability formula.
I rarely used a case on each of the 3 previous models of iPhone. I feel compelled to do so always with the 4 and yet had no plans to buy one.
As I say, not a big deal, as most people use cases. If that doesn't work for you, take it back. Its a phone, There are others. You can join the Android crowd, become a Crackberry user, find a Nokia, or even wait for the Windows phone 7.
That's part of it, sure. Another part is that the design was presented as something to show off. A design that doesn't need a case and as a matter of opinion looks worse in a case (which also costs extra). Well, surprise, surprise: the design also performs worse without a case--in some situations, far worse--and Apple isn't going to acknowledge it other than to say "don't hold it the way we do in the promotional pics and videos or the way you would naturally, at least not without a case" and "to take care of all other situations, we'll just lower your expectations of when the signal is strong enough for calling or data".
Nothing is perfect. One reason why this has happened, according to speculation by some writers, is due to the obsession with secrecy. All the people off campus, were using those bulky cases to make them look like 3GS's. Of course this problem wouldn't have been happening. on campus, you can bet that reception is excellent. No one tests phones while being held in a hand. Strange, right?
But this still isn't just an Apple problem, as you now know.
So you're seeing the problem, too? Even with a case?
That wasn't very successful on your part. just so you know.
I don't have a serious problem, but occasionally, I do get a dropped call. But then, so do friends with Verizon, Sprint, and T-Mobile. None using iPhones. Should they all have class action suits? It's a fact of life.
Sorry, I don't have your millions or the time to mess with recovering my previous 3GS, dealing with AT&T and its fees, etc.
I'm not saying that you should. i am saying that your "tests" are not complete, and are going by memory. That's why I find the web sites that do it that way to be more reliable. I don't deny your problems, but your comparisons are not exact, just what you think. It's not your fault, but it's not reliable when comparing it to the older model.
It was designed and sold by Apple.
What does that have to do with it? It's a product, and should be evaluated as any other product. Most of us here use Apple products, and some of us have stock. Fine, but then, most of us criticize Apple when we feel they've screwed up. I do think they blew it with this. I just don't see the issue as being as bad as some are stating. That's all. Apple or no. And since it's just a product, in a field where there are a lot of products, you can bring it back.
No, you're not. That's a completely ridiculous claim, as applied to Apple.
You're statement is ridiculous. I get plenty of criticism for knocking Apple, which I've done a fair amount of lately. It's hard to believe you only read the posts I make praising them. Unless you tune the others out.
I don't have to agree with you position, which is of just a small minority of users. Apple has now sold over 2 million of these around a fair part of the world. If this problem was as serious as you say it is, we would be hearing far more than we do. If the tech press wasn't so thrilled to be able to have something bad to say for a change about Apple, this would hardly have gotten any press at all, as it doesn't with other manufacturers.
Speak of what you know. Don't tell me that I'm biased just because I don't agree with you.