Originally Posted by Wonder
Just hold the phone against your ear, but not pressed against your face. It works great.
It works great unless you stubbornly require moving your head at any point during a call... as in when walking, looking around, seated at your desk looking for a paper, switching the phone from one side of your head to the other (because your left hand "death grip" is about to cause the call to drop), etc.
Trust, I am as big an Apple fan as anybody and in almost every other product I am extremely satisfied. Although, the iPhone 4 does have two REAL issues that I know of because I suffer from them both. The combination does indeed seem to make the phone almost unusable in many cases.
The first issue is the proximity sensor, which for me is arguably the worse of the two, and from the research I have done is probably a simple SW fix because the sensor does work and it seems to work reliably. It seems that what it needs is for the decision to toggle the display on/off to be filtered through a hysteresis function; and it seem the 3G(s) has exactly this (YouTube demonstration of iPhone 4 vs iPhone 3GS proximity sensor
The second issue, the reception dropping to zero AND disconnecting my call, is also valid and quite problematic. I have no idea if this is a hardware or software fix, I simply do not have enough information; I will say that as a veteran software engineer, some pretty amazing workarounds can be attained in software leaving the user with exactly the experience they paid for. The interesting part of this problem for me is that everybody claims it is only in areas of already "weak" signal. I personally have a AT&T MicroCell which, when I am sitting 1 foot from it, I can hold the phone anyway I like. When I am standing around 20 feet from it the bars drop from 5 to 0/"Searching" when held in a way that covers the problem area. When held in the prescribed way (or not at all using a headset) I still will lose the call quite frequently and/or have call quality so low that I can't understand the person with whom I am talking. Realize I am talking about 20 feet and direct line of sight. I can't see how that possibly qualifies as a "weak" signal. My 3GS had neither of these issues ever with the same MicroCell located in the same place.
My big problem with these issues is that both the die-hard fanboys seem unwilling or unable to admit that some mistakes have been made, whether they be fixable through hardware or software.
A final interesting point is that AppleCare on Thursday night did admit to me that there are problems with the iPhone 4 (in both the proximity sensor and signal reception). This was after I went to the Apple store earlier that day and they replaced my phone with a new phone because of these two problems and the new phone behaved exactly the same way. I was then offered a free case for the time being in hopes of alleviating some of the reception problems... although when it came time to send me one the manager I was working with needed to have me "talk to somebody else" and was going to have them call me... as yet I have no free case on the way. This may mean she wasn't authorized to say it was a problem or that she wasn't authorized to give away a free case or simply that they are very busy and haven't been able to get back to me yet.
My dollar and 2 cents.