Originally Posted by Suddenly Newton
Yes yes, the glass is 5% empty. Anandtech also noted that while the external antenna is more sensitive to interference from touching, it's also more effective overall. As far as I'm concerned, what Consumer Reports originally said, that the iPhone 4's antenna issue is no reason not to buy, still holds true. Yes, I realize it can be a real issue for some owners, but by and large, the haters and the press are making a mountain out of a molehill. Apple has taken the unpopular stance that signal loss from how you hold any cell phone is normal (it is, it is just demonstrably more pronounced on the iPhone 4), and on a case by case basis, if you feel the iPhone 4's reception is unsatisfactory, your recourse is to return it (restocking fee waived). I think that's fair recourse. What bunches of very vocal people seem to think is that they are entitled
to something more. Class action or free bumpers? An apology?
I think an apology would be best. It can only be good for Steve, Jonny, Apple, and customers and potential customers, users, and the tech industry.
It would show that someone, has the balls to step up and say, look, we do make some great stuff and some of the most intelligent, easy-to-use technology ever created by humankind. But, in this case, we went a bit too far, and we're going to address this issue, and learn from it.
Admittance, Acceptance, Moving Forward. That's what I think Apple should do. Whether I am a stockholder, or longtime user, or new user, or whatever.
However - if Apple can prove and publish substantially in their "tests" that the reception is still fine, that "holding it wrong" doesn't affect reception any more than other phones, fair enough, I won't need an apology.
*sigh* Maybe I'm going too far or just getting insane here. But just a simple, "We're going to address this" is what's needed more in the corporate world. I'm not talking about signal bar algorithms. Something more genuine.