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Growing attention on iPhone 4 signal issues presents risk for Apple - Page 5

post #161 of 189
Quote:
Originally Posted by anonymouse View Post

If I'm using my iPhone 2-handed (one hand to hold, the other to operate) on speaker and/or accessing the internet, that is exactly the way I hold it, naturally, and I think that's the case with a lot, if not most, people.

Everyone that wants to pretend there is no problem or wants to minimize and trivialize the issue knows no one holds it the wrong way. They know they never held it that way, I suppose because they had the presence of mind and foresight to make note of how they held it previously.

Holding a phone becomes almost unconscious, as do small changes in our grasp during the calls. Those people claiming it would be uncomfortable or unlikely to hold it the 'wrong way' are making it up as they go.

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
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"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
Reply
post #162 of 189
Quote:
Originally Posted by Programmer View Post

PR spin like this happens all the time from companies everywhere. The rhetoric is aimed at appeasing people who don't really know anything, and don't care about details. If you aren't one of the typical target audience you'll find something in the PR release to pick apart and find fault with. You don't like that they were stunned? Personally I think that is probably not far from the truth... i.e. the non-technical types in the PR department are stunned that they are having this issue with their flagship product. To me it is the "totally wrong" part that is nonsense... it isn't totally wrong, and its arguably more sensible than the newly recommended algorithm from AT&T. I don't much care though as the PR release isn't there to try and explain the technical details to me, it exists to tell the un-savvy masses that they are going to change how it works so that they don't see big drops in the bars when they hold it differently.

PR is PR. You're better off ignoring it.

Well said. Unfortunately, things have snowballed to the point where I don't know what Apple can say or do at this point. They are caught in that proverbial "damned if I do and damned if I don't" trap. But it will be interesting to see how this all plays out in the weeks ahead.
post #163 of 189
Quote:
Originally Posted by xsu View Post

Still don't understand why people are all hyped up about Apple needing to issue a recall. Recall are for products that you can't return, like cars where there's no return policy, or products way pass the return period. This problem is well known enough that most if not all buyers should know about it already, and since its still well within 30 day return period, anybody disatisfied should simply return it. No need for Apple to do anything other than waive the restocking fee if it exist.

Really people, this antenna issue is over hyped to the nth degree. Some phone gets better range and some phone gets worse range, it's as normal as there are cars with different mileage. You don't see people clamoring for recalling a car because it gets worse mileage when loaded to capacity, do you?

I don't believe it is only an issue on selected ip4's, because I have been able to duplicate it on every ip4 I've seen here in my office (granted, I've only seen 3 or 4, but all had the problem under identical locations). That seems to indicate that, when tested in similar circumstances, you can probably get every one of them to drop reception, or at least drop downloading speed (which is what annoys me the most - I don't make enough calls to be able to respond definitively on the call-dropping issue).

If it takes a recall for Jobs to retool the assembly line, coating the antenna, or changing its design, then this is how it must be. Call it what you may, but buying a $600 (subsidized) computer, and locking yourself into another 2 years of roughly $100/month is not trivial, when you may be stuck with a model that has little resale value down the road - that is why I returned mine after 3 weeks of constant reception problems. I like the fact that my 3G phone was still highly valued, even after almost 2 years of use, and I was able to get a reasonable $220 resale on ebay (now I had to buy a 3Gs to have an iPhone again, but the 3Gs is even better, and has held its value well. What I don't want to happen is to be stuck after 30 days with this version 1 of iPhone4, which could be labeled as the Edsel of iPhones, and which I may have to virtually give away 2 years hence. Therefore, I took my iP4 back, but will return post haste once version 2 comes out with a viable antenna fix, and confirmed as such (I would imagine that testing labs will be all over this one quickly, so won't have to wait long for a definitive answer).

My contract with ATT is up in September, so I can afford to wait, now that I have gone back to an excellent 3Gs I bought on ebay (cost me a net $50 more to upgrade from my old 3G to this 3Gs, and, even though it cost me some time and energy, I consider it worth the effort, even if my portfolio of Apple stock has taken a hit (I think this will shortly remedy itself, but who knows when?)
post #164 of 189
Quote:
Originally Posted by pmz View Post

Mass hysteria over absolutely nothing. People are idiots. Especially those at Consumer Report.

Get over it. Move on.

Does this sort of arrogance make you feel better somehow?
Please don't be insane.
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Please don't be insane.
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post #165 of 189
Quote:
Originally Posted by Dr Millmoss View Post

Does this sort of arrogance make you feel better somehow?

You weren't aware that certain members have the ability to wave their hands and make issues and problems cease to exist?

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
Reply

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
Reply
post #166 of 189
Quote:
Originally Posted by pmz View Post

Its not odd at all. The picture is of every ******* iPhone 4 in the country...those in places with service enough to make a call. None of them have any **** issue at all, other than being in the unfortunate hands of morons, in sparse service areas, of which there are many.

Friend, you need some mental assistance pretty badly if this issue causes you to get so unhinged that you resort to calling people 'morons' and to throwing around veiled expletives just because someone suggest that there may be a problem with a *phone*. You need to get some perspective.

I live in Irvine, CA - not a sparse service area. I spent some time in an Apple store in the middle of one of the most popular shopping districts in Southern California, the Irvine Spectrum, and I was able to reproduce this issue with a single finger bridging the gap between the two antennas. There IS a problem. It may not impact every user, and it may not impact every handset, but there is certainly an issue. Calling people experiencing that issue morons and throwing around expletives only demonstrates your own lack of insight and character.

BTW, I got up this morning and as I was laying in bed, I grabbed my iPhone and started checking email. I'm right handed, so I held it in my left, and I used my index finger to scroll. And guess what, I noted that the most natural way to do that was with the lower left corner resting in my palm - exactly where the two antennas meet.

Guess that makes me a moron, right?

A long while back I stated that Steve Ballmer was Apple's greatest asset. Why? Because his terrific pride kept him from recognizing the nascent threat that was the iPhone. That was back when win smartphones dominated and Ballmer called the iPhone a joke.

Flash forward to today: you and many other apple fanboys are evidencing the very same kind of hubris and arrogance. You are brutalizing people who have done no wrong other than to publicly acknowledge that they are having a problem with their iPhone. You lash out at them, you verbally abuse them, vilify them, slander them, and for what? What does it get you? A foolish sense of self superiority. Truly sad.
post #167 of 189
The point to all of this seems simple to me. The more widespread this antenna issue becomes known, the more tarnished the iPhone's reputation will become, and it's difficult to argue that its until-now stellar reputation has not been tarnished.

This is no longer about what % of phones are affected, nor whether or not all phones have the same issue. Somebody earlier in the thread pointed out that perception is oftentimes seen as the reality. That is beyond doubt.

This will have a negative effect on AAPL - how much so depends on whether Apple can regain the goodwill of those who now are reconsidering their iP4 purchase. So far, the upgraders have probably helped mitigate the effects on sales. The real test will be adoption by new customers, and the brouhaha over the antenna may well put a dent in those sales.

The next 30 days will be very interesting indeed.
post #168 of 189
Quote:
Originally Posted by Tulkas View Post

You weren't aware that certain members have the ability to wave their hands and make issues and problems cease to exist?

Seems to me, they are trying to wave their hands and make other people cease to exist.
Please don't be insane.
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Please don't be insane.
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post #169 of 189
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post #170 of 189
Quote:
Originally Posted by success View Post

Here here.

Funny how everyone I know with an iPhone 4 has ZERO issues/problems with it. Must be magic air in Japan here.

Well, I did return my iPhone 4 to Apple last week due to the numerous dropped calls and the apparent signal loss when holding the phone against my face.
There was also a problem with the Proximity Sensor, resulting in the touch of my ear to the screen(?) occasionally placing calls on hold and disconnecting from a call.
I miss the 4 and will repurchase if/when this antena problem is properly fixed.
John
post #171 of 189
Quote:
Originally Posted by Dr Millmoss View Post

Sigh. I don't know what a response like this is supposed to mean, even as humor. This is the first time in many years that Apple has been faced with a major PR issue. So far, as both an Apple fan and stockholder, I have to say I am unimpressed by they way they are handling it. A combination of silence and denial just is not going to cut it. Shades of Toyota.

http://online.wsj.com/article/SB1000...LEFTTopStories

Funny that you mentioned it since the latest governemnt report indicates that all but two cases against Toyota were drivers errors - the accelerator pedal was down and the breaks were not engaged. In one of those two "valid" cases the floor mat trapped the gas pedal. Tells you much about the society we live it. Bet, the case against Apple is the same blow up doll.
post #172 of 189
Quote:
Originally Posted by Plagen View Post

http://online.wsj.com/article/SB1000...LEFTTopStories

Funny that you mentioned it since the latest governemnt report indicates that all but two cases against Toyota were drivers errors - the accelerator pedal was down and the breaks were not engaged. In one of those two "valid" cases the floor mat trapped the gas pedal. Tells you much about the society we live it. Bet, the case against Apple is the same blow up doll.

Based on a very preliminary investigation. The analogy is a good one because Toyota was found to have sandbagged complaints, which is what really bit them in the backside. Again the lesson is, it's often not the "crime but the coverup" that causes the damage.
Please don't be insane.
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Please don't be insane.
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post #173 of 189
The funny thing is that it's mostly non iphone 4 owners that are upset by this antenna issue.

Mostly Android user trolls.
post #174 of 189
Quote:
Originally Posted by Dr Millmoss View Post

Based on a very preliminary investigation. The analogy is a good one because Toyota was found to have sandbagged complaints, which is what really bit them in the backside. Again the lesson is, it's often not the "crime but the coverup" that causes the damage.

Agree with you here. Excellent analogy. Bunch of lawyers, trolls, and just people that have never owned or even driven a Toyota jumped on that bandwagon
post #175 of 189
I got my iPhone a week after it launched - and yes, the signal fluctuates, but I haven't had a loss in reception or data speed. The bars drop. Okay. So what? As long as my calls don't get dropped or my data come to a screeching halt, I could give a rat's ass. For me, the biggest annoyance is the proximity sensor - God knows how many calls I've hung up on, or muted, or facetimed, or whatever due to that damn sensor. The antenna is fine - for God's sake, fix the sensor.

But hey, why bother waiting for the facts to come out when there is publicity to be made from kicking Apple when they're (sorta) down. Whatever - numbers don't lie. With billions in the bank and millions of new phones sold, they don't need to sweat ... yet.
MacBook Pro 15" 2.8 GHz Intel Core 2 Duo, 4GB DDR3 SDRAM, 500GB HDD
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MacBook Pro 15" 2.8 GHz Intel Core 2 Duo, 4GB DDR3 SDRAM, 500GB HDD
Mac mini 2.26 GHz Intel Core 2 Duo, 4GB DDR3 SDRAM, 320GB HDD
iPod 5th Generation, 30GB
iPhone 4, 32GB
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post #176 of 189
Quote:
Originally Posted by davesw View Post

The funny thing is that it's mostly non iphone 4 owners that are upset by this antenna issue.

Mostly Android user trolls.

Yeah, all those reports by so-called iPhone users about dropped signals are all fake. All trolls, every one. It's a vast conspiracy, run by Google in cahoots with the space aliens. Yep, that's what it is.
post #177 of 189
Quote:
Originally Posted by RationalTroll View Post

Yeah, all those reports by so-called iPhone users about dropped signals are all fake. All trolls, every one. It's a vast conspiracy, run by Google in cahoots with the space aliens. Yep, that's what it is.

And that is, in fact, what some of these guys think (minus the space aliens... or not). The tin-foil hats are on in abundance.
post #178 of 189
I think this whole issue has definitely been blown out of all proportion. I don't know if it is a US only thing but I tested a couple of phones in store before buying and I could not replicate the fault. So guess what I bought one and no matter how hard I try I cannot get it to drop signal and yes I am holding it in the way the videos show. In fact no one I know can replicate it either, my guess is that Apple usual detractors are jumping on the bandwagon and perpetuating the myth!
post #179 of 189
Easy fix...get ready for iPhone 5 next year!
post #180 of 189
Quote:
Originally Posted by davesw View Post

The funny thing is that it's mostly non iphone 4 owners that are upset by this antenna issue.

Mostly Android user trolls.

Why do you even bother posting? No it is not mainly Android users.

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
Reply

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
Reply
post #181 of 189
Quote:
Originally Posted by tt92618 View Post

And that is, in fact, what some of these guys think (minus the space aliens... or not). The tin-foil hats are on in abundance.

Well, we are already starting to see accusations that the reports and results of testing are being driven not by objective parties but by RIM, Google, MS, etc. They really do think there is a vast conspiracy.

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
Reply

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
Reply
post #182 of 189
Quote:
Originally Posted by Dr Millmoss View Post

Does this sort of arrogance make you feel better somehow?

Its the truth for christs sake! Wake UP!
post #183 of 189
Quote:
Originally Posted by tt92618 View Post

Friend, you need some mental assistance pretty badly if this issue causes you to get so unhinged that you resort to calling people 'morons' and to throwing around veiled expletives just because someone suggest that there may be a problem with a *phone*. You need to get some perspective.

I live in Irvine, CA - not a sparse service area. I spent some time in an Apple store in the middle of one of the most popular shopping districts in Southern California, the Irvine Spectrum, and I was able to reproduce this issue with a single finger bridging the gap between the two antennas. There IS a problem. It may not impact every user, and it may not impact every handset, but there is certainly an issue. Calling people experiencing that issue morons and throwing around expletives only demonstrates your own lack of insight and character.

BTW, I got up this morning and as I was laying in bed, I grabbed my iPhone and started checking email. I'm right handed, so I held it in my left, and I used my index finger to scroll. And guess what, I noted that the most natural way to do that was with the lower left corner resting in my palm - exactly where the two antennas meet.

Guess that makes me a moron, right?

A long while back I stated that Steve Ballmer was Apple's greatest asset. Why? Because his terrific pride kept him from recognizing the nascent threat that was the iPhone. That was back when win smartphones dominated and Ballmer called the iPhone a joke.

Flash forward to today: you and many other apple fanboys are evidencing the very same kind of hubris and arrogance. You are brutalizing people who have done no wrong other than to publicly acknowledge that they are having a problem with their iPhone. You lash out at them, you verbally abuse them, vilify them, slander them, and for what? What does it get you? A foolish sense of self superiority. Truly sad.

I guess it does, because the ******* phone, works just fine.
post #184 of 189
Quote:
Originally Posted by ghostface147 View Post

So I guess all the independent tests are all 100% wrong.

I guess the 30+ people I know with the phone must be totally unique and lucky cases.

Or there's nothing wrong with phone.
most hysterical nonsense issue of all time.
post #185 of 189
Quote:
Originally Posted by pmz View Post

I guess the 30+ people I know with the phone must be totally unique and lucky cases.

Or there's nothing wrong with phone.
most hysterical nonsense issue of all time.

Do you have Typhoid or Polio or know anyone that does? No? I guess they don't exist. In reality, they exist. They might not be a problem for you or people in your area, but they exist.

Your logic is beyond pathetic. Your irrational rage against those discussing this issue is worse.

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
Reply

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
Reply
post #186 of 189
Quote:
Originally Posted by pmz View Post

I guess it does, because the ******* phone, works just fine.

Yours does. That's great. That must mean they all do. You should alert the media!

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
Reply

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. 

...sometimes it's both
Reply
post #187 of 189
Quote:
Originally Posted by pmz View Post

Its the truth for christs sake! Wake UP!

Yes, everybody is an idiot except for you and people who completely agree with you.

I am now fully awake. Satisfied?
Please don't be insane.
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Please don't be insane.
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post #188 of 189
This story has already come to a boil. Most people have stated their experience with the IPHONE4. CR has made its statement. Every news agency has picked up the story and commented on it.
Yet many, if not most people continue to own the IPHONE4. Yes there are people that would own an iphone no matter what but most people would return it if the problem was that bad. For those that are unhappy RETURN THE PHONE you are still within the 30 day return period. Those that are unhappy can go back to the 3GS or get their money back.
As for the risk to APPLE, a week from now this story will be forgotten.
post #189 of 189
Quote:
Originally Posted by Plagen View Post

What's there to prove besides that my phone works everywhere I take it with me and makes calls from places that my 3Gs would start to stutter?

Careful, if you don't participate in the hysteria you'll be branded a fanboi apologist

I've never seen more irresponsible reporting about a non-issue before. I have lost all respect for Consumers Union
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