Originally Posted by Hodar
But, the fact that the bar calculation has been used for EVERY generation of iPhone - and now, mysteriously this is the cause of all of the reception problems - that is utter BS. There are concessions made when you write firmware, I wonder if the firmware places greater emphsis on maintaining 3G than it does on voice. As I mentioned, since I disabled 3G the recpetion problem has been greatly improved. My data suggests a ~10-12dBA improvement.
I find the missing "field test mode" mysterious too. But, its also a VERY different phone from previous iPhone's, so I'm more suspecting that they've hidden it somewhere.
I get why you're angry though. I'm more incredulous though when I hear people say "I simply touch it and the signal disappears to nothing and it drops my call". I'm one of those people that took a couple of YouTube videos before I could reproduce the "Death Grip (tm)" affect... but reproduce it I did. But, I haven't been able to do it consistently, unless I moisten my fingers or something exotic (I have admittedly dry hands).
In my mind, this is mostly a PR snafu. Someone needs to tell Steve Jobs that he can be right and still be wrong. His reaction would be my reaction, but its not something to tell customers who have become enraged. He needs to ignore ranting customer emails whenever possible. What should Apple do about the "Death Grip (tm)" problem? Fix it. I'm still of the opinion it is overblown. The biggest part of this is that people have become HIGHLY aware and sensitive to antennae attenuation issues regarding this phone. As others point out, other iPhones (and Blackberries, Nexus Ones, and Nokias) have it too, but to a lesser degree and differently. Like I said, I didn't even notice the issue until I hunted down a tutorial, and it PHYSICALLY hurts my hand to reproduce it.
A friend of mine is saying he has to hold his iPhone from the top with the tips of his fingers. He's a reasonable person, but I would love to come over his house and examine and compare our devices. I honestly think this is a HUGE psychological issue not unlike hypochondriacs. The more you're aware of the problem, the more you tend to run into it. Then you become self-conscious about it, and it in turn becomes extremely irritating, because you think every drop in signal is related to the flaw. I know for a fact that CERTAIN areas of the same room (with all of my past iPhone and non-iPhone GSM devices) have different bars. Combine that with being overly-conscious of attenuation, and you have major issues brewing.
Apple needs to answer this once, and well.
My BEST case solution is this:
* Release a firmware update for the signal meter issue
* Release a firmware update for the proximity sensor issue
* Give out $50 gift certificates for anyone purchasing an iPhone 4 in the first two months
* Apologize for any problems publicly and loudly (get social finally, for petesake)
* Adjust production to include better non-conductive coating on newer iPhone 4s.
* Keep promoting the crap out of FaceTime
* Give away "free bumpers" for every iPhone 4
* Continue being silent
* Have Steve Jobs respond to ranting customers
* Forget that FaceTime is a threat to carriers and needs mass adoption
What? About FaceTime? Yeah, I'm not sure most people get that yet.
Apple is handing off calls to VOIP with video and circumventing voice plans.
The call continues in the background like a normal call with no minutes used.
This is gonna be an UP HILL BATTLE. The iPhone 4 is a Trojan Horse we ALL need in the gates.
Apple might has well have announced free text messaging.