Apple will give away free cases for every iPhone 4 through Sept. 30 - Page 4

It was said at the press conference that a web site will be up next week and you can make your selection there.

I was waiting for Apple's response before I went ahead and bought an iPhone4. I am a current 3GS user, had one crap out on me 2 days after my warranty and Apple replaced it for free, so I feel like I have to use it for a while before I get another phone.

I'm not completely satisfied with the free bumper response, but it's better than nothing. I'd really rather they put some kind of permanent non conductive coating on the antenna so I wouldn't be required to put the phone in a case.

WRONG AGAIN!

Apple's own website says:

"iPhone 4 Bumpers are currently unavailable for sale.

Apple will offer a free iPhone 4 Bumper or other select cases to iPhone 4 customers. Details on how to order a free Bumper or case will be available soon on apple.com."

Apology?

I can't believe that they are trying to appease the haters. That never works, and they will continue to whine and whine, even while enjoying the heck out of their IP4 and their free case.

Thats a silly assumption. Can you not think of any other reason why one would want a thick ring of rubber around their iPhone? Hint: protection.

Ill also be buying a MarWare SportShell case for the iPhone 4 when they finally start shipping.

You know, probably the best thing to come out of this whole thing is that it has allowed me to update my ignore list.... "BASHERS BE GONE"

Some people would whine if you hung them with a new rope.

Don't keep quoting a transcript that is NOT from Apple. Here are the FACTS from the Apple web site:

"iPhone 4 Bumpers are currently unavailable for sale.

Apple will offer a free iPhone 4 Bumper or other select cases to iPhone 4 customers. Details on how to order a free Bumper or case will be available soon on apple.com."

Now is that clear?

So, JR, you going to opt for the free bumpers? Even though you don't need one, there is not problem and you said they shouldn't? Going to take advantage?


The return rates are useless. Many people might have been waiting to see what Apple would do about it. Now they know. Some might have just decided to deal with it. Lots of reasons to keep what is otherwise a great phone.

And who did say the iPhone was the only one that dropped calls. That must have been the same people that said it kills people. Wait, they didn't. Just another strawman. They get tired.

Apple admitted to a problem and said it affects all iPhone. They just happened to also try to prove it applies to all phones. Of course, all the showed was other phones being squeezed and only showed them dropping bars. Nothing about how many dBs were dropped.



None of that data relates to how wide spread the problem might or might not be. Owners might still be very satisfied, might not have bothered to call, might not have returned, etc. Those number represent a very positive reaction to the iPhone 4. Great. Hard to use those to say there is no problem at all.

Quote:
Originally Posted by StLBluesFan
Did he ever say "sorry" or "I/we apologize?" Just curious as the feed obviously isnt a verbatim report.


10:45 "there are some customers who are having problems.. and i apologize to them.'

There are some things to consider with this stat. The iPhone 4 was launched with very little in the way of cases. Even Apple is on short supply of their Bumpers. On the other hand, the 3GS was the exact same shell and dimension of the 3G so there were a year of cases on the market waiting for the 3GS so I would expect iPhone 4 case sales to be significantly lower than the 3GS.

You're easily impressed.

The expensive facility is necessary for optimizing antenna performance. No such facility is required to confirm that a problem exists.

In other words, eliminating or preventing problems is hard and requires tons of expertise and equipment. Proving that a problem exists requires very little if any equipment and no expertise at all.

Its the elementary axiom that proving something never happens is impossible. Proving that something sometimes happens is easy.

Now that Apple is the world leader in mobile phones, it is up to them to educate the public. It is their responsibility. That is why Steve spent his time that way - to educate the public. His time is valuable, and so we should be grateful.

The other topic that he spent a lot of time on is how much everyone at Apple loves every customer and cares about every customer. For example, he told us that they built 300 Apple Stores because they love their customers so much. Those store cost Apple a FORTUNE! And they built them for us.

But some people will still whine...

Yes, the audacity of holding a handheld device, with their hand. Don't they understand technology!?

Posts history

No, I'll just give it to the first person I meet that can demonstrate the problem.

Since launch I have unable to find one....

No it is not. It is a sensible suggestion.

If I buy a product and it does not do what I want or it is faulty and I have the chance for a full refund, I don't keep it and moan about it, I return it and move on.

Why keep a product that you don't like or want?
Some would say that was "cutting of your nose to spite your face".

It a perfectly reasonable offer from Apple:

1. If you are not 100% happy with the product we will give a 100% refund and you can get out of your contract, can't really do more than that.

2. If you are happy on the whole but feel a case would help then they will give you a case for free, no questions asked.

3. You are happy as you are, no case or return required. Great.

What exactly do you want to happen, a new iPhone design? Well it is not going to happen, so you have to choose one of the above options, end of.

Try harder. I'm not sure what you're hoping for, but a redesign for a hyped antenna issue is not in the cards. Even AI is repeating the same news.

http://www.appleinsider.com/articles...things_up.html

Why do you say that? Who are the hypocrites? Those who avail of the free bumpers? Why are they hypocrites? Apple announced that it will give it away for free for every iPhone 4 customers. So why not avail of the freebie, it might help.

I talked to a friend who experienced some drop-off, but is still happy with her iPhone and has no intentionn to return it.

The hypocrites are those who claim they are not satisfied with their iPhones, and not just take the most logical course -- return it within 30 days, if you did not mess it up. Instead, they took the opportunity simply to complain. I bet some of the complainers in the internet are not even iPhone 4 owners, but just took the opportunity to bash Apple.

There are people who take delight at the mistakes or misfortunes of others.

CGC

N.B. I was at the main Boston Apple Store in Bolyston yesterday. I was amazed how crowded the store was. The first floor and the second floor were mostly iPhone. There were so many people trying them, in spite of all the negative publicity, as if it was worse than the oil spill in Louisiana.

I used it to call a friend of mine, no problem of dropped call whatsoever, on either side..

I tried the camera, and it was awesome for a mobile phone. The zoom was great. My hands are not the most steady, but the image was stil very clear. Not even the one I took outside, past the thick transparent facade And, you can zoom the photo taken. I wanted to try more features, but the place was just so noisy, plus I was pressed for time.

Which is exactly what most people will think of your post.

AI wasn't even there. I'll take the word of the bloggers that were there covering it...on multiple sites that all said the same thing.

If I take off my bumper I can replicate the problem 100%, but I'm not moaning I love the phine and the bumper stops the issue.

Maybe I have one of the small sample with problems or maybe they all have the issue in the right conditions. Who knows.

I'm keeping my iPhone 4, and I will be getting my Bumper refund thank you Apple.

BAHAHAHAHHAHAHAHHAHHAHAHHAHAHHAHAH!



YOU MEAN CON-SU-MER REPORTS? Yup that very one.

Its not just AT&T,... us guys over the pond have O2 and Vodafone etc.. and we still experience the same issues,.. sorry but i am not convinced / won over by Steve today,.. i now have a case on my iP4 and still suffer awfully slow data upload / download speeds and am constantly on only 1 bar,.... just to point out where i live we have an excellent cell tower reception, just not with iP4, my wife also has an iP4 and hers is exactly the same.

We dont want to get a refund because besides the reception / download speeds the rest of the phone is awesome,... so was really hoping for a fix today ,.. but hey ho,...

What does that make you? You don't have an iPhone, but make a lot of negative posts on these threads. Every once in a while, you will post with a positive gist-- but usually it includes a little dig or two at Apple for some prior infraction.

Anyone can click on your alias and review your posts, and decide for themselves how objective, open-minded, and interested in solutions you are!

.

Didn't he say "...I do apologize to them"? He must have said that, because otherwise, it would not have been an actual apology.

I think the take away from this meeting is "Don't hold it that way when you are in a weak signal area." Pretty much what Steve originally said in that email a few weeks ago.

I'm okay with that compromise. We never were able to completely flat line the bars here in our testing since we have a strong signal. It kind of makes sense though. Like many things in life, you need to take precautions for certain circumstances.

You do realize that AI is using the same news from the same bloggers? Any blogger should be taken with a grain of salt. That said, with such a low instance of reported complaints, it doesn't make financial sense to redesign. Especially when the same issue can be reproduced (5 bars to 1) on any number of non-Apple phones.

It matters exactly how?

Now I too will have to join the group that says: you should consider holding it differently, or returning it. (I plan to use the bumper case in low-signal areas only).

I do not know where they are, but this is a thread about free bumpers, not dropped calls. If such a thread pops up, then I would post the same thing.

So someone who has an iPhone that doesn't work is a hater for expecting it to be resolved? Interesting.

Do you find reception poor everywhere? HOw have you measured the signal strength giving you "excellent cell tower reception"?

The person who could afford to do that does not need much of your sympathy, I am sure.

Which was that aluminum one with the optional carbon fiber back panel you posted the link to a while back?

I would have liked to see more detail on the prox issue and the 3G-2G handoff issue... though these may require a cycle through FCC approval.

IMO, Apple did what it had to do, and a bit more.

It appears to have satisfied the investors as AAPL is up over $3 since before the meeting began.

The usual suspects, here, seem to be reduced to arguing about the placement of the deck chairs on the Titanic's second voyage.

.

The 30-day return window has already expired for most people who currently have an iPhone 4. Maybe they would have already returned them if it were not for the constant "stay tuned" comments implying a fix. AT&T has a restocking fee regardless and even Steve Jobs didn't really know what happens with your contract.

Have you seen the cases? They're not one solid piece of rubber. They have a hard part that goes around the center, and there's also hard buttons attached to it for volume buttons and power/sleep button.

Wake up. These aren't like most silicone cases.

From its looks, fuctionality and style, my guess is that Jony designed the Bumper too.

I'm curious how you came to that price. Is that including packing and shipping? What about R&D. Or are you just quoting a "dock price".

Could you list your experience in manufacturing molded consumer items in China? Or perhaps here in the U.S. What other items have you worked on?