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Apple will give away free cases for every iPhone 4 through Sept. 30 - Page 2

post #41 of 316
7/16/10 at 11:01am
Quote:
Originally Posted by Prof. Peabody View Post

Seriously. As much as I think all the people complaining are useless whiners, those that *don't* think there is a problem (like me) who then turn around and get their free bumper are lower than pond scum IMO.

I may try a third party case. I don't like the Apple bumper. It's not grippy enough. I found myself dropping it as it's just as slick as the bare case. I ended up with a Belkin case that's a more rubbery/grippy feel (and clear). It only adds about 1 mm on each each, so also lower profile than the apple bumper.
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post #42 of 316
7/16/10 at 11:01am
Quote:
Originally Posted by frankie View Post

---Agree-what happens after Sept 30?!!!

At that point, anyone who buys knows exactly about the so-called 'problem'.
If they still want the iPhone 4 (and they will), then there's no issue.
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post #43 of 316
7/16/10 at 11:02am
I feel sorry for the morons who paid $80 on eBay for a bumper. To the people selling these for more than $30.......LOL!
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post #44 of 316
7/16/10 at 11:02am
Quote:
Originally Posted by DJRumpy View Post

They already indicated they are happy with the current antenna design and have no plans to change it in the near future.

That's not what they said. They said:

Q from Connie at Bloomberg: Why Sept. 30 for case limit?

A: We just are going to wait and see, maybe we'll have a better idea. It's just a chance to say we'll reevaluate it in September.
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post #45 of 316
7/16/10 at 11:03am
Quote:
Originally Posted by Reapern View Post

2. They're gonna give customers free bumper cases until september 30. HOW ABOUT THE CUSTOMERS AFTER THAT???? Will everybody just start going crazy about antenna problems then?? hmmm sounds to me like apple is planning to do something else about this by then

Exactly, I think so too. I posted this in the other thread....this is from the Q&A from Mobile Crunch.

Quote:

Q: On the free bumpers. That goes until Sept. 30th; is that because by Sept. 30th, people should just know the phone has issues?
by Greg Kumparak at 1:52 PM

A: No, that just gives us time to reexamine. Maybe people will be less focused on this problem; maybe we'll have a better idea.
by Greg Kumparak at 1:53 PM
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post #46 of 316
7/16/10 at 11:03am
Quote:
Originally Posted by majortom1981 View Post

what about the slow uplaod att thing? why did nobody ask abou that . it makes my phone useless when i am not in a wifi area.

That's an AT&T network problem, not a defect with the iPhone 4. AT&T is aware of the issue.

http://news.cnet.com/8301-30686_3-20...html?tag=mncol
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post #47 of 316
7/16/10 at 11:03am
Quote:
Originally Posted by Xian Zhu Xuande View Post

Not for good reasonfor greed. If someone was truly so unhappy with the iPhone 4 that they regretted the purchase, they would return the phone and get the phone of their dreams. Or if they wanted the iPhone 4 so much they would buy a case. Or, you know, use it, like pretty much everyone is content to doit has been a long time since I've had a phone as reliable as my iPhone 4.

No, if they sue at this point, it will be because of old-fashioned tried and true greed.

Expect the lawsuits. I'm sure Apple is.

I don't think anyone is going to have much in the way of grounds for a suit. This all came out from day 0, and they've made this announcement before day 30, and the nature of the problem is out there, so it's not like they can be accused of hiding anything from consumers, and if you choose not to return your phone, well, you basically said you didn't consider it a serious problem.

This isn't an issue that showed up past the return period and they refused to take it back. So, anyone hanging on to your iP4 because you want to be part of a lawsuit, good luck.
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post #48 of 316
7/16/10 at 11:04am
Quote:
Originally Posted by frankie View Post

$10 for those bumpers? You're kidding me right. They have machines in China pump those things from a mold faster than you can type. I'd say $1 each is about right.

You've never seen one of Apple's bumpers have you?

While the components are most likely molded, they still have to be assembled.
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post #49 of 316
7/16/10 at 11:04am
Quote:
Originally Posted by macshark View Post

Those plastic cases cost about 25c to manufacture, though after you factor in the packaging and distribution related expenses, the cost may be in the $1 range.

You have no way of knowing that.
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post #50 of 316
7/16/10 at 11:04am
Quote:
Originally Posted by str1f3 View Post

That's not what they said. They said:

Q from Connie at Bloomberg: Why Sept. 30 for case limit?

A: We just are going to wait and see, maybe we'll have a better idea. It's just a chance to say we'll reevaluate it in September.

Actually it's exactly what they said. They asked point blank if they planned a redesign and Steve said no.
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post #51 of 316
7/16/10 at 11:04am
Quote:
Originally Posted by vrkiran View Post

I see a lot of people in the queue who "never" had any signal issues! Hypocrites.

Hey Einstein! Human nature alert: people love free stuff. There are no conditions on this offer so just about everyone who buys an iPhone before the cutoff will ask for a free case. Only the whiners are upset. Now that they can get a free bumper or return the phone, it makes their bitching seems especially irrational. Once again, Mr. Jobs shows why he is the best CEO on the planet. Checkmate.
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post #52 of 316
7/16/10 at 11:05am
Did some of you even read the transcript: They are NOT giving away Bumpers, only 3rd party cases, which are very cheap - the reason (supposedly) is because they don't have enough bumpers (BS). The cases are less than $1 to make, and the bumpers are high quality, multi-material, precision cases - totally different, and much costlier to make. This means Apple will still make a bunch of money, because no one will want to use the cheapo case, even if free. Loved his comment about Eminem maybe coming out with a piece of tape that everyone may want to use instead (what next "Eminem Personalized Battleribbon Duct-tape")
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post #53 of 316
7/16/10 at 11:05am
Quote:
Originally Posted by Boogerman2000 View Post

So all of you who stated here that you never had issues with attenuation( Solipsism, etc. ), won't be

getting the free case, right? Right.. that's what I thought.

So now that you don't have an issue to whine about, you're turning on the folks who were right to begin with, huh?
Classy
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post #54 of 316
7/16/10 at 11:06am
Quote:
Originally Posted by vrkiran View Post

I see a lot of people in the queue who "never" had any signal issues! Hypocrites.

Couldn't agree with you more!
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post #55 of 316
7/16/10 at 11:06am
Quote:
Originally Posted by macshark View Post

Those plastic cases cost about 25c to manufacture, though after you factor in the packaging and distribution related expenses, the cost may be in the $1 range.

Not true.

But then we could go back and forth all day and not get anywhere so if you want to believe that I won't stop you.

Generally speaking the margin on plastic cases is 85% which is huge, but it doesn't mean that the case only cost "pennies to make" that's just a euphemism that's been floating around. 85% margin would put the case at about five bucks, but (surprise!) Apple's case is much better than most and involves three different types of plastic laminated together with integrated metal buttons. I'm guessing that cost a little more.

So it's in the five to ten dollar range, but it's not $.25.
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post #56 of 316
7/16/10 at 11:06am
Quote:
Originally Posted by Meriana View Post

Problem solved i'd say. Bumpers that cost Apple $1 in production.

actually - i know the factory - it costs just under $3
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post #57 of 316
7/16/10 at 11:07am
WOW! Near 60 day FREE trial to use an iPhone 4 and/or get a free case to help with the antenna issue. Can't wait to get my $30 refund for my bumper. Thanks Apple! and Steve!
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post #58 of 316
7/16/10 at 11:07am
Quote:
Originally Posted by Prof. Peabody View Post

I think I was one of those.

I was wrong, but I still think the same way about it. Steve spent half an hour showing how there wasn't really an issue worth mentioning, but then they have to throw a freebie at the whiners just to shut them up. I think it's wrong and I won't be availing myself of the opportunity to get one, because .... wait for it .... I'm not a hypocrite!

Seriously. As much as I think all the people complaining are useless whiners, those that *don't* think there is a problem (like me) who then turn around and get their free bumper are lower than pond scum IMO.

Right or wrong, stick to what you believe or you don't have any credibility at all. Also, since the cases are going to be in short supply, how about letting the fat-handed people who actually believe they have a problem holding the phone properly to get the cases they need?

I have a lot of respect for you to admit you were wrong, and standing by your principles.

I thought he did a great job and I think he did turn this around.
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post #59 of 316
7/16/10 at 11:07am
Is the the free case offer is only for buyers of iPhone 4 in the US or also extends to international buyers in other countries ????
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post #60 of 316
7/16/10 at 11:07am
Quote:
Originally Posted by DJRumpy View Post

Actually it's exactly what they said. They asked point blank if they planned a redesign and Steve said no.

Where did you see that? My post came from the Macworld feed and JupiterOne's post came from MobileCrunch.
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post #61 of 316
7/16/10 at 11:08am
Quote:
Originally Posted by DJRumpy View Post

I may try a third party case. I don't like the Apple bumper. It's not grippy enough. I found myself dropping it as it's just as slick as the bare case. I ended up with a Belkin case that's a more rubbery/grippy feel (and clear). It only adds about 1 mm on each each, so also lower profile than the apple bumper.

Sorry, I should have made it clear I was talking about the total hypocrites not the regular case buyers.

I was mainly referring to those that normally wouldn't use a case or buy one and had no reception problems. Personally, I don't know why anyone would want a case, but most people seem to like em.
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post #62 of 316
7/16/10 at 11:10am
Quote:
Originally Posted by Naboozle View Post

Yes, he apologized. But he's still in denial about the flaw, because "every phone has weak spots.

And you dont think this is true despite the multitude of videos.

What proof do you have that there is a [design] flaw, which I assume you to mean it would require a total recall of each and every iPhone 4 sold?

Quote:
Well, if the bumper makes your weak spot go away, then a) your statement is untrue and b) why not insulate the antenna at the factory?

The free case, the stats suggesting the issue isnt that widespread, and reiteration of the 30 days return policy is meant to make the whiny ass mob mentality chill the frak out. Thats it.

Its all PR, but rest assured that the CEO of Apple is much more aware of this problem at Apple than we are.
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post #63 of 316
7/16/10 at 11:11am
Quote:
Originally Posted by str1f3 View Post

Where did you see that? My post came from the Macworld feed and JupiterOne's post came from MobileCrunch.

Reuters feed
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post #64 of 316
7/16/10 at 11:11am
Quote:
Originally Posted by DJRumpy View Post

I may try a third party case. I don't like the Apple bumper. It's not grippy enough. I found myself dropping it as it's just as slick as the bare case. I ended up with a Belkin case that's a more rubbery/grippy feel (and clear). It only adds about 1 mm on each each, so also lower profile than the apple bumper.

I personally never liked rubber/grippy cases. They grab my (cloth) pockets when I pull them out.
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post #65 of 316
7/16/10 at 11:12am
Quote:
Originally Posted by StLBluesFan View Post

Did he ever say "sorry" or "I/we apologize?" Just curious as the feed obviously isnt a verbatim report.

Yes at 10:46, Steve says: "But some have problems and I will apologize to them."
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post #66 of 316
7/16/10 at 11:13am
Quote:
Originally Posted by Prof. Peabody View Post

Sorry, I should have made it clear I was talking about the total hypocrites not the regular case buyers.

I was mainly referring to those that normally wouldn't use a case or buy one and had no reception problems. Personally, I don't know why anyone would want a case, but most people seem to like em.

I actually buy them for usability. I work out a lot, and when you doing decline exercises, where your hips are elevated above your head, your phone, if it's too slippery, tends to fall out of your pockets
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post #67 of 316
7/16/10 at 11:14am
Like I'd like to put my super expensive iPhone 4G inside some plastic crap. Steve, please fix the phone instead, ok?
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post #68 of 316
7/16/10 at 11:15am
.

I am interested to know what those who:

-- were experiencing real problems

-- were waiting for Apple's response before purchasing an iPhone 4

-- have already returned their iPhone 4s, awaiting a hardware change

think of Apple's response.



Are you satisfied, or, at least, mollified?

Will you purchase your first iPhone 4?

will you purchase another iPhone 4 to replace a returned iPhone 4?

.
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post #69 of 316
7/16/10 at 11:16am
Quote:
Originally Posted by mutant View Post

Mark my words - There will be a lot of people that think this is bull and will try to sue. I'm glad Apple addressed this but there will always be people that will never be happy.

Glad that they addressed it? The only reason why they are addressing this now is because it turned into a PR nightmare and they were in a checkmate type of situation...

I'm a huge Apple fan. I own a lot of Apple equipment but the way this entire iPhone 4 deal has been handled is crap. My business line is my iPhone and all I wanted in the beginning was just admit the flaw and let the consumers know the problem will be fixed. But I was informed by ATT and Mr. Jobs that I am holding my phone incorrectly.

This is good that they are caught with their pants down. Serves them right. They tried to put the screws to the consumer and they were called out. This situation only began to spiral out of control after the Consumer Reports decision to publicly announce that they (CR) would not recommend the device.

Outside of that I seriously doubt anything would have been done about it. Granted it's "only" a phone, but when it affects my business and I cannot conduct business like I used to then that makes it a big problem for me. Sue? Of course not. I simply sell this pos and pay to get out of my contract and move on...

I just want the phone fixed is all. If they can't (won't) fix then I simply move on to another crappy carrier.

Cheers
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post #70 of 316
7/16/10 at 11:18am
TO BAGMAN

actually it's exactly the other way around: "• Q: Does the refund apply only to Apple branded bumpers? A: Yes, no refund for third-party cases" from macdailynews.

TO JupiterOne

we should be appleinsider buddies! we think exactly the same!
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post #71 of 316
7/16/10 at 11:18am
Quote:
Originally Posted by DJRumpy View Post

Actually it's exactly what they said. They asked point blank if they planned a redesign and Steve said no.

Actually, when asked if they were planning a redesign, Jobs answer was
"Steve: Were still working on this were happy with the design. were getting a lot of reports from customers that its way better than the 3GS. I dont know what our next antenna design will be maybe our wizards in the antenna lab will come up with something better. But looking at the data, we dont think we have a problem."


hardly a no. Obviously, if they are still selling the iPhone 4, something has to give. Either the extend the free bumper offer or something changes on the phone itself.

"My 8th grade math teacher once said: "You can't help it if you're dumb, you are born that way. But stupid is self inflicted."" -Hiro. Sometimes it's both.

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post #72 of 316
7/16/10 at 11:19am
Quote:
Originally Posted by gotApple View Post

Like I'd like to put my super expensive iPhone 4G inside some plastic crap. Steve, please fix the phone instead, ok?

Well, I think he just showed that other than everyone knowing the best point to touch to drop signal, this really isn't any different than other phones out there, so, nothing to fix. So, get yourself a super expensive case if it's a problem, or return it. You can even buy one just to return if you want to make a statement that way.
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post #73 of 316
7/16/10 at 11:22am
Quote:
Originally Posted by vrkiran View Post

I see a lot of people in the queue who "never" had any signal issues! Hypocrites.

We never had any signal issue with the antenna short problem, BUT I did buy a case for the phone in the store at the time of purchase so it has never been used without a case. I'll be more than happy to get a refund on the case. It won't be a big loss for Apple since I'm sure I'll just end up spending that amount and way more on apps and media. Plus, we'll probably be buying another iPad next year.

Great company. Glad to see that they are once again doing the right thing and taking care of their customers. Whatever is a hater to do now?
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post #74 of 316
7/16/10 at 11:22am
After September 30, they haven't decided yet (as Jobs said in the QA). Is there any reason that people need to know now? Obviously if the public won't buy without a case, they'll include one.

Quote:
Originally Posted by Prof. Peabody View Post

The actual cost is closer to 10 bucks

Source?

Quote:
Originally Posted by Prof. Peabody View Post

he made it fairly obvious that there wasn't really even a problem (except for the psychological one), that they could find.

Did you even read what Jobs said? Of course he admitted there's a problem. He just said that 1) other phones have the same problem (even though most others seem to have it to a smaller degree) and 2) they think the problem is minor enough that they're not going to change the phone design.

Quote:
Originally Posted by Prof. Peabody View Post

Steve spent half an hour showing how there wasn't really an issue worth mentioning

Again, he admitted there IS an issue. He just downplayed it by saying other phones have it and there haven't been as many returns.

And did you miss the fact that 4 has slightly more dropped calls than 3GS?
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post #75 of 316
7/16/10 at 11:23am
Quote:
Originally Posted by GQB View Post

So now that you don't have an issue to whine about, you're turning on the folks who were right to begin with, huh?
Classy

oops, I touched a nerve.. but I think you know exactly how it's going to go down, don't you. Be honest with yourself.
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post #76 of 316
7/16/10 at 11:23am

We mean Apple no harm.

People are lovers, basically. -- Engadget livebloggers at the iPad mini event.

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We mean Apple no harm.

People are lovers, basically. -- Engadget livebloggers at the iPad mini event.

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post #77 of 316
7/16/10 at 11:24am
Yes, "physics" is the culprit. Those darn rules of the cosmos.

I don't see any point in cheering Apple's decision to give free cases, but rather take it as a neutral solution. It's not the best case scenario, but at least it's something.

As far as comparing "the best phone in the world" to other devices, whatever. It's not surprising that instead of taking responsibility for a poor design, they point to the very companies they constantly crack on and say "WELL THEIRS DOES IT TOO!"

I can confirm the death grip thing does have some effect on my friend's touch pro, but it's not as bad as a bridge being made between two antennas with a light touch, at all.
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post #78 of 316
7/16/10 at 11:24am
I don't have issues, I don't like cases, probably won't get one but free is free, might be good to have around when I sell it to get the iPhone 5 in a couple of years.

But the good point of this whole thing is: those complaining loudest (most likely non-owners), you can get a case and STFU, return the phone and STFU, or just STFU.

:-D * * * * * * * * * * * * * * * *
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:-D * * * * * * * * * * * * * * * *
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post #79 of 316
7/16/10 at 11:27am
Quote:
Originally Posted by frankie View Post

$10 for those bumpers? You're kidding me right. They have machines in China pump those things from a mold faster than you can type. I'd say $1 each is about right.

Sounds like you have never examined the bumper closely.

They are more than just a molded device. There are multiple parts and materials melded together. Certainly they're not expensive to produce. But you're drastically underestimating the cost.
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post #80 of 316
7/16/10 at 11:27am
Quote:
Originally Posted by Prof. Peabody View Post

Tso they have offered to buy cases from other manufacturers at full retail price and then give them to the whiners free of charge.

Who's a whiner and who's someone with a legitimate complaint? How do YOU differentiate the two?
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