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HTC, Samsung also take issue with Apple's antenna claims

post #1 of 239
Thread Starter 
Smartphone rivals HTC and Samsung have both chimed in on Apple's antenna attenuation claims made last week, with both companies suggesting their handsets do not lose signal when held improperly.

As reported by The Wall Street Journal, HTC said on Monday that reception problems are not common on smartphones, regardless of what Apple said at its iPhone 4 press conference on Friday. HTC suggested that Apple should fix its own phone rather than bring competitors into the fray.

"The reception problems are certainly not common among smartphones," the company's chief financial officer, Hui-Meng Cheng, said. "They apparently didn't give operators enough time to test the phone."

But John Gruber of Daring Fireball also pointed out on Monday a screenshot from HTC's instruction manual for the Droid Eris. Page 13 includes an illustration of the Droid Eris, showing the portion of the phone where the antenna is located, and instructing users not to touch there.

"Avoiding contact with the antenna area when the phone is IN USE optimizes the antenna performance and the battery life," the manual reads.



In addition, Samsung also gave comment on Apple's claims, as the Cupertino, Calif., company specifically cited the Omnia II smartphone in a video showing signal attenuation. The company simply noted that it "hasn't received significant customer feedbacks on any signal reduction issue for the Omnia II."

The comments come after both Nokia and Research in Motion also issued official statements disputing Apple's statements from its press conference. RIM said the company's approach was an "attempt to draw RIM into Apple's self-made debacle," while Nokia did not specifically mention Apple, and instead called itself "the pioneer in internal antennas."

Since the iPhone 4 was launched and users discovered they could lose reception by holding it in the bottom left corner, Apple has maintained that any mobile phone experiences reception issues when held improperly. The company, on Friday, said it will address customer concerns with the iPhone 4 by giving away free cases for every customer through Sept. 30.
post #2 of 239
I noticed the other day with my iPhone 2G (which I am hoping to replace with iPhone 4 in the next couple weeks) that if I hold it at the bottom the signal is affected more so than if I hold it up higher - more loosely - or set it down. Not sure if the case I used to have made much difference - and I have had dropped calls with the phone in a cradle in the car with the top down. So just saying that although not as obvious or dramatic or easy to reproduce as the iPhone 4 signal bars lost - the iPhone 4 is certainly not the only phone with a similar problem and any statements along the lines of hey leave us out of this are likely to come back to bite those other folks. Should be fun to watch.
post #3 of 239
I don't remember Steve Jobs specifically saying that mobile phones made by HTC and Samsung lose their signal when touched. His demo showed that the number of bars will drop when you hold the phone in a certain way. He did not say that this inevitably leads to a loss of signal and the inability to have a conversation.
post #4 of 239
Admittedly, I don't see the connection between the necessity of presenting evidence in court, if a suite against Apple is still not dismissed, and handing the evidence out to ``retarded blogosphere' '.

We mean Apple no harm.

People are lovers, basically. -- Engadget livebloggers at the iPad mini event.

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We mean Apple no harm.

People are lovers, basically. -- Engadget livebloggers at the iPad mini event.

Reply
post #5 of 239
Quote:
Originally Posted by Brometheus View Post

I don't remember Steve Jobs specifically saying that mobile phones made by HTC and Samsung lose their signal when touched. His demo showed that the number of bars will drop when you hold the phone in a certain way. He did not say that this inevitably leads to a loss of signal and the inability to have a conversation.

Exactly. There is a world of difference between dropped bars and dropped calls.
post #6 of 239
"In addition, Samsung also gave comment on Apple's claims, as the Cupertino, Calif., company specifically cited the Omnia II smartphone in a video showing signal attenuation. The company simply noted that it "hasn't received significant customer feedbacks on any signal reduction issue for the Omnia II."

All 3 owners must be in good quality areas so......
post #7 of 239
well |I just retired my 3g (after putting 4.0 on it ,, it lagged bad),,iphone 4 looks to apple restrictive,, went droid,, and the choices and layout is unlimited,, like a burden has been lifted, all web pages and emails open fully,,, i got the xperia x10,, ive tried everything to have signal drop,, no dice,, so my response to mr. jobs is that not all phones have the deficiencies of your product,, and your rush to make your products obsolete by rushing products out on one end and holding back other parts,,,

the more this happens the more apple is going to get caught with there pants down,,

im not a apple hater,,, but i am apple discouraged with the attitude of late
post #8 of 239
Quote:
Originally Posted by northernale1 View Post

well |I just retired my 3g (after putting 4.0 on it ,, it lagged bad),,iphone 4 looks to apple restrictive,, went droid,, and the choices and layout is unlimited,, like a burden has been lifted, all web pages and emails open fully,,, i got the xperia x10,, ive tried everything to have signal drop,, no dice,, so my response to mr. jobs is that not all phones have the deficiencies of your product,, and your rush to make your products obsolete by rushing products out on one end and holding back other parts,,,

the more this happens the more apple is going to get caught with there pants down,,

im not a apple hater,,, but i am apple discouraged with the attitude of late

Well we all hope you're happy with your new phone, but you should have someone look at that keyboard -- seems like your comma key gets stuck too easily.
post #9 of 239
Quote:
Originally Posted by northernale1 View Post

im not a apple hater,,, but i am apple discouraged with the attitude of late

This is my feeling exactly. I still love my Mac, and ironically, I still love my iPad, but their attitude and reaction to everything that is going on is a bit disturbing. Not to the point that I will stop supporting their products (as long as they are of the utmost quality), but now I am keeping a more watchful eye on the alternatives. We'll see if anything significant happens after that September 30th deadline, and is it's still underwhelming, Apple will have forced my hand into something else.
post #10 of 239
RDF field is strong with this one: http://www.youtube.com/watch?v=Tn-YesqzvNk
Fragmentation is not just something we have to acknowledge and accept. Fragmentation is something that we deal with every day, and we must accept it as a fact of the iPhone platform experience.

Ste...
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Fragmentation is not just something we have to acknowledge and accept. Fragmentation is something that we deal with every day, and we must accept it as a fact of the iPhone platform experience.

Ste...
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post #11 of 239
.
Quote:
Originally Posted by DrDoppio View Post

Well we all hope you're happy with your new phone, but you should have someone look at that keyboard -- seems like your comma key gets stuck too easily.

yes it doesss,, so does my sss sssomtimes,,, but this is on my mac,,, next time i will do on my xperi
post #12 of 239
Quote:
Originally Posted by northernale1 View Post

well |I just retired my 3g (after putting 4.0 on it ,, it lagged bad),,iphone 4 looks to apple restrictive,, went droid,, and the choices and layout is unlimited,, like a burden has been lifted, all web pages and emails open fully,,, i got the xperia x10,, ive tried everything to have signal drop,, no dice,, so my response to mr. jobs is that not all phones have the deficiencies of your product,, and your rush to make your products obsolete by rushing products out on one end and holding back other parts,,,

the more this happens the more apple is going to get caught with there pants down,,

im not a apple hater,,, but i am apple discouraged with the attitude of late

Awwwwww. Need a tissue? So glad the great burden of owning Apple products has been lifted off your back. Enjoy your delusional fantasy, er uh I mean unburdened escape from the clutches if the Evil Empire into the soft delicate hands of droid bliss.

Everyone's Iphone 4's seem to be working fine with one caveat, the antennae. The phone is in no way defective, merely imperfect as all phone's *and all electronics) are in some way. The droid OS is terrible, HTC hardware is crap. Everything sucks on a droid.

Iphone 4 owners have to have to use a case, hold it a certain way or turn off 3G. Not a big deal to me over the deficiencies of owning a craptastic droid. Especially 3G, eats too much battery anyway.

Funny you didn't even bother to look at IP4. I am now waiting for mine since I realized (IMO) all of these stories are gross exaggerations, perpetuated by loud mouth, non expert, whiny bloggers throwing temper tantrums in an attempt to garner attention for their sad, sad blogging lives by spreading nothing short of propaganda, possibly cooked up by Apple's competitors when a fairly minor flaw was uncovered. Apple took a big chance at making a better antenna and it worked. Reception is better, but it also presented a flaw. How many times have we seen that in the tech business? Kudos for Apple taking a chance, sorry it didn't work out for everybody. Everyone else was happy with 3G phones that got worse reception than the clunkers from the early 90's, but obviously Apple wanted the best antenna they could make. In creating a new standard it introduced a problem they didn't see soon enough.

Not a perfect antenna, I Know, but I know how to mitigate the problem and I still have the better phone, the better camera, the better screen, the best ipod, video chat, the best apps, the best OS, the best book, tv and movie store as well. Oh well, enjoy the freedom to embrace mediocrity.
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turtles all the way up and turtles all the way down... infinite context means infinite possibility
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post #13 of 239
These folks can whine all they want but even before Jobs named checked them, people were posting sections from various instruction books not to touch here or there etc.

Clearly there are issue spots on their phones or they wouldn't be saying in official instructions not to touch at certain spots.

And all they are doing now is encouraging people to keep calling them out on this. I wouldn't be shocked if some site or blog has a complete collection by the end of the next day or two

A non tech's thoughts on Apple stuff 

(She's family so I'm a little biased)

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A non tech's thoughts on Apple stuff 

(She's family so I'm a little biased)

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post #14 of 239
Oh Jeez, AI trying to make a ludicrous comparison between the odd possibility that you grap that HTC Droid Eris by the UPPER extremity of the phone to the -rather natural- BOTTOM left iPhone 4's death grip... I know that the ridicule does not kill, it can just makes you look silly and intellectually dishonest.
post #15 of 239
I knew Apple would catch hell for telling us that other smartphones can experience antenna interference. But Steve Jobs did make a point to say the other smartphones were fine phones. Nevertheless, this AI article proves that HTC lied. I'll bet we won't see any press coverage and user lambasting of the HTC lie. Poor Apple...they should have put a "do not touch here" page in the iPhone 4 manual. We all know it would have never stopped people from buying it. But it would have protected Apple from all the post-purchase whining.
post #16 of 239
Quote:
Originally Posted by spliff monkey View Post

Awwwwww. Need a tissue? So glad the great burden of owning Apple products has been lifted off your back. Enjoy your delusional fantasy, er uh I mean unburdened escape from the clutches if the Evil Empire into the soft delicate hands of droid bliss.

Everyone's Iphone 4's seem to be working fine with one caveat, the antennae. The phone is in no way defective, merely imperfect as all phone's *and all electronics) are in some way. The droid OS is terrible, HTC hardware is crap. Everything sucks on a droid.

Iphone 4 owners have to have to use a case, hold it a certain way or turn off 3G. Not a big deal to me over the deficiencies of owning a craptastic droid. Especially 3G, eats too much battery anyway.

Funny you didn't even bother to look at IP4. I am now waiting for mine since I realized (IMO) all of these stories are gross exaggerations, perpetuated by loud mouth, non expert, whiny bloggers throwing temper tantrums in an attempt to garner attention for their sad, sad blogging lives by spreading nothing short of propaganda, possibly cooked up by Apple's competitors when a fairly minor flaw was uncovered. Apple took a big chance at making a better antenna and it worked. Reception is better, but it also presented a flaw. How many times have we seen that in the tech business? Kudos for Apple taking a chance, sorry it didn't work out for everybody. Everyone else was happy with 3G phones that got worse reception than the clunkers from the early 90's, but obviously Apple wanted the best antenna they could make. In creating a new standard it introduced a problem they didn't see soon enough.

Not a perfect antenna, I Know, but I know how to mitigate the problem and I still have the better phone, the better camera, the better screen, the best ipod, video chat, the best apps, the best OS, the best book, tv and movie store as well. Oh well, enjoy the freedom to embrace mediocrity.

wow.. i had the same exact feelings as you tile my friend got a droid,, and i took the blinders off and tried it,,,,and well the rest is history,,, open source coding,, or apples do it my way,, IE: as much as adobe flash may not be the future,, it is out there,,on alot of websites,,i do believe the ip4 will be a above the bar product but so are alot of the droid phones,,
and ya it is great for apple to try new things,, im all for that,, but when R&D misses something that simple.,, i say it was a rush to deliver what wasnt ready,, but i guess in 4 months they can release the iphone4gs,, btw the first rule of marketing never show what your competitor is or has done wrong, show what you are doing right,, jobs should have left it that the bumper corrects it and we will give you one,,,
post #17 of 239
Quote:
Originally Posted by northernale1 View Post

well |I just retired my 3g (after putting 4.0 on it ,, it lagged bad),,iphone 4 looks to apple restrictive,, went droid,, and the choices and layout is unlimited,, like a burden has been lifted, all web pages and emails open fully,,, i got the xperia x10,, ive tried everything to have signal drop,, no dice,, so my response to mr. jobs is that not all phones have the deficiencies of your product,, and your rush to make your products obsolete by rushing products out on one end and holding back other parts,,,

the more this happens the more apple is going to get caught with there pants down,,

im not a apple hater,,, but i am apple discouraged with the attitude of late


Congratulation, you bought yourself more than a smart phone here. You bought yourself a cozy relationship with a new life supervisor and editor a lot smarter than you and your phone will ever hope to be.

Welcome to Google's free lunch program for the consuming impaired...! Their tutoring is ground breaking and well thought of by the ever so credible and highly consistent 'Consumer Report'. They leave no consumer buying habits behind and will take good care of yours, no doubt.
post #18 of 239
Quote:
Originally Posted by northernale1 View Post

wow.. i had the same exact feelings as you tile my friend got a droid,, and i took the blinders off and tried it,,,,and well the rest is history,,, open source coding,, or apples do it my way,, IE: as much as adobe flash may not be the future,, it is out there,,on alot of websites,,i do believe the ip4 will be a above the bar product but so are alot of the droid phones,,
and ya it is great for apple to try new things,, im all for that,, but when R&D misses something that simple.,, i say it was a rush to deliver what wasnt ready,, but i guess in 4 months they can release the iphone4gs,, btw the first rule of marketing never show what your competitor is or has done wrong, show what you are doing right,, jobs should have left it that the bumper corrects it and we will give you one,,,


I have 3 friends with Droids...on loves it and the two others hate it. Granted the Droid lover HATES anything Apple, so his joy may be a bit tainted. The two others have had serious freeze up issues and one was given a new phone....and it was a refurb. Customer service seems lacking...one thing Apple excels at in my opinion. I hear the app store for the Droid is almost 50% porn and poorly organized.
post #19 of 239
So when's SonyEricsson updating the Android 1.6 that it ships with?

When you have Android 2.2 and can install Flash then you'll be able to leave the restricted Internet you currently share with iPhones.

Maybe you can jailbreak (root) it if you get sick of waiting for SonyEricsson or your network.

Quote:
Originally Posted by northernale1 View Post

well |I just retired my 3g (after putting 4.0 on it ,, it lagged bad),,iphone 4 looks to apple restrictive,, went droid,, and the choices and layout is unlimited,, like a burden has been lifted, all web pages and emails open fully,,, i got the xperia x10,, ive tried everything to have signal drop,, no dice,, so my response to mr. jobs is that not all phones have the deficiencies of your product,, and your rush to make your products obsolete by rushing products out on one end and holding back other parts,,,

the more this happens the more apple is going to get caught with there pants down,,

im not a apple hater,,, but i am apple discouraged with the attitude of late
Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
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post #20 of 239
If you read the press releases etc from the other phone makers, none of them - not one - denies the claims made by Apple.

A very misleading piece of Legal/Marketing work
post #21 of 239
The only question I have is how long before the Simpsons or Futurama includes a take on this in an episode
post #22 of 239
Quote:
Originally Posted by northernale1 View Post

well |I just retired my 3g (after putting 4.0 on it ,, it lagged bad),,iphone 4 looks to apple restrictive,, went droid,, and the choices and layout is unlimited,, like a burden has been lifted, all web pages and emails open fully,,, i got the xperia x10,, ive tried everything to have signal drop,, no dice,, so my response to mr. jobs is that not all phones have the deficiencies of your product,, and your rush to make your products obsolete by rushing products out on one end and holding back other parts,,,

the more this happens the more apple is going to get caught with there pants down,,

im not a apple hater,,, but i am apple discouraged with the attitude of late

Goodbye then. No reason for you to hang around.
post #23 of 239
Quote:
Originally Posted by DrDoppio View Post

Exactly. There is a world of difference between dropped bars and dropped calls.

Not to the rabid anti-apple drones living in their reality distortion field where everything Apple does is bad
post #24 of 239
Strangely enough that is exactly where my index finger sits when I'm holding a phone in either hand when making a call.

I'd better not get an eris then, I also don't like the idea of holding an antenna that close to the side of my head.

Quote:
Originally Posted by Sensi View Post

Oh Jeez, AI trying to make a ludicrous comparison between the odd possibility that you grap that HTC Droid Eris by the UPPER extremity of the phone to the -rather natural- BOTTOM left iPhone 4's death grip... I know that the ridicule does not kill, it can just makes you look silly and intellectually dishonest.
Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
Reply
Better than my Bose, better than my Skullcandy's, listening to Mozart through my LeBron James limited edition PowerBeats by Dre is almost as good as my Sennheisers.
Reply
post #25 of 239
Quote:
Originally Posted by spliff monkey View Post

Awwwwww. Need a tissue? So glad the great burden of owning Apple products has been lifted off your back. Enjoy your delusional fantasy, er uh I mean unburdened escape from the clutches if the Evil Empire into the soft delicate hands of droid bliss.

Everyone's Iphone 4's seem to be working fine with one caveat, the antennae. The phone is in no way defective, merely imperfect as all phone's *and all electronics) are in some way. The droid OS is terrible, HTC hardware is crap. Everything sucks on a droid.

Iphone 4 owners have to have to use a case, hold it a certain way or turn off 3G. Not a big deal to me over the deficiencies of owning a craptastic droid. Especially 3G, eats too much battery anyway.

Funny you didn't even bother to look at IP4. I am now waiting for mine since I realized (IMO) all of these stories are gross exaggerations, perpetuated by loud mouth, non expert, whiny bloggers throwing temper tantrums in an attempt to garner attention for their sad, sad blogging lives by spreading nothing short of propaganda, possibly cooked up by Apple's competitors when a fairly minor flaw was uncovered. Apple took a big chance at making a better antenna and it worked. Reception is better, but it also presented a flaw. How many times have we seen that in the tech business? Kudos for Apple taking a chance, sorry it didn't work out for everybody. Everyone else was happy with 3G phones that got worse reception than the clunkers from the early 90's, but obviously Apple wanted the best antenna they could make. In creating a new standard it introduced a problem they didn't see soon enough.

Not a perfect antenna, I Know, but I know how to mitigate the problem and I still have the better phone, the better camera, the better screen, the best ipod, video chat, the best apps, the best OS, the best book, tv and movie store as well. Oh well, enjoy the freedom to embrace mediocrity.

Back off the freakin' guy man! So what if he found a product that works FOR HIM! Let him buy and use whatever makes him happy. If the Android phone is making him happy, then leave it at that. Some people WANT a phone that can make reliable phone calls AND be able to download data no matter how you hold it.

So get off his back and go back into your little iPhone world where you feel safe, but don't slash other people for buying what they want. It's obvious the iPhone 4 was not working out for him, so he went with something that does.

I get so tired of people trying to defend Apple like it's the PERFECT company. THEY'RE NOT! The only way to truly get what you want is to explore your options. Apple isn't the only company that makes phones and the iPhone obviously isn't for EVERYONE.

Figure out what you want in a cell phone and see what everyone is offering... then make a decision. For some, it may just be a matter of being able to make a call and not worry about it dropping if your finger gently brushes up against a "death spot"
post #26 of 239
Quote:
Originally Posted by northernale1 View Post

wow.. i had the same exact feelings as you tile my friend got a droid,, and i took the blinders off and tried it,,,,and well the rest is history,,, open source coding,, or apples do it my way,, IE: as much as adobe flash may not be the future,, it is out there,,on alot of websites,,i do believe the ip4 will be a above the bar product but so are alot of the droid phones,,
and ya it is great for apple to try new things,, im all for that,, but when R&D misses something that simple.,, i say it was a rush to deliver what wasnt ready,, but i guess in 4 months they can release the iphone4gs,, btw the first rule of marketing never show what your competitor is or has done wrong, show what you are doing right,, jobs should have left it that the bumper corrects it and we will give you one,,,

How has opensource coding made for a better application experience, for either user or the developer. Fewer apps, less money being made. There's no denial that Apple's offerings are far superior in terms of aps. Checked out the Droid hardware and to me it seemed clunky. To each their own.
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post #27 of 239
Quote:
Originally Posted by plovell View Post

If you read the press releases etc from the other phone makers, none of them - not one - denies the claims made by Apple.

A very misleading piece of Legal/Marketing work

Exactly. They all whine about Apple bringing them into the discussion, but not a single one claimed that Apple was wrong.

"not too many complaints"
"we can't reproduce it"
"our phone is good phone"
"you can hold our phone any way you want"

are all just pablum for people who are easily fooled. If they really thought Apple was wrong, they would have flat out said "our phone does not do this" and/or sued Apple for defamation. None of them did.
"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
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"I'm way over my head when it comes to technical issues like this"
Gatorguy 5/31/13
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post #28 of 239
Quote:
Originally Posted by seanie248 View Post

"In addition, Samsung also gave comment on Apple's claims, as the Cupertino, Calif., company specifically cited the Omnia II smartphone in a video showing signal attenuation. The company simply noted that it "hasn't received significant customer feedbacks on any signal reduction issue for the Omnia II."

All 3 owners must be in good quality areas so......

That is in line with Apple saying that only 0.55% of AppleCare support calls were related to the iPhone 4 antenna when you compare that number to unit sales. Samsung isnt saying there is no issue and it tells me they are well aware that what Jobs said about all phones having weak spots is absolutely true, but we already knew that anyway.
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post #29 of 239
Quote:
Originally Posted by northernale1 View Post

well |I just retired my 3g (after putting 4.0 on it ,, it lagged bad),,iphone 4 looks to apple restrictive,, went droid,, and the choices and layout is unlimited,, like a burden has been lifted, all web pages and emails open fully,,, i got the xperia x10,, ive tried everything to have signal drop,, no dice,, so my response to mr. jobs is that not all phones have the deficiencies of your product,, and your rush to make your products obsolete by rushing products out on one end and holding back other parts,,,

the more this happens the more apple is going to get caught with there pants down,,

im not a apple hater,,, but i am apple discouraged with the attitude of late


I feel that it was an incredibly poor decision for Apple to call out RIM, HTC, etc. in the manner in which they did when clearly the signal drop/attenuation issue doesn't affect other phones both in quantity and frequency. I had the iphone 4 for 2 days before I returned it with the intention of waiting for the next gen-- but because of the press release and the tone with which Jobs and co. conducted themselves, I will most likely take my business elsewhere. I was Iphone strong for 3 yrs.

And to be fair, I have other reasons for jumping ship-- *cough* notifications *cough*

Btw, I've tested a number handsets as an alternative to the Iphone and while many are fantastic, the htc aria is a standout. No signal issues or dropped calls whatsoever thus far in the very same areas where all generations of Iphone were affected to varying degrees.






Quote:
Originally Posted by hittrj01 View Post

This is my feeling exactly. I still love my Mac, and ironically, I still love my iPad, but their attitude and reaction to everything that is going on is a bit disturbing. Not to the point that I will stop supporting their products (as long as they are of the utmost quality), but now I am keeping a more watchful eye on the alternatives. We'll see if anything significant happens after that September 30th deadline, and is it's still underwhelming, Apple will have forced my hand into something else.

+1
post #30 of 239
Quote:
Originally Posted by Boogerman2000 View Post

I feel that it was an incredibly poor decision for Apple to call out RIM, HTC, etc. in the manner in which they did when clearly the signal drop/attenuation issue doesn't affect other phones both in quantity and frequency.

How many more videos do you need to show this is commonplace, but it took a phone people actually care about to make it known?

PS: The Nexus One has died after a whopping 6 months on the market. Only the Kin has bested them in being a nonstarter.
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post #31 of 239
What I don't get is how Apple talks about the iPhone being the greatest phone in the world, but as soon as a concerning issue arises, they point to other phones as an excuse for their own blunder.

Imagine if Pizza Hut said they had the best pizza, but was told their pizza tastes like crap, and instead of making it better, they turned around and pointed out how Pappa John's and Dominos ALSO taste like crap. Would that make me think differently of Pizza Hut? No. It only makes me think differently about the competitors I was considering leaving Pizza Hut for.

Apple's supposed to be the best, but this time with this one part of the phone, they aren't. In my opinion, it isn't enough to abandon the phone if you like the rest of it. Just get a case! lol
post #32 of 239
Quote:
Originally Posted by maxtosh View Post

I have 3 friends with Droids...on loves it and the two others hate it. Granted the Droid lover HATES anything Apple, so his joy may be a bit tainted. The two others have had serious freeze up issues and one was given a new phone....and it was a refurb. Customer service seems lacking...one thing Apple excels at in my opinion. I hear the app store for the Droid is almost 50% porn and poorly organized.

My nephew has a brand-new Droid Eris and during a recent family get-together, it froze 2 times where he had to remove the battery cover and pull the battery to reset it. Additionally, his battery life is awful. From a full charge in the morning, he was down 75% by 2 in the afternoon. Honestly, I was quite surprised at how bad his problems were. Sure, I hear Droid phones get bashed here all the time, but I always assumed that much of it was exaggeration. Obviously, I realize that this is only one phone and not indicative of all Droid phones (at least I hope it's not), but it certainly gives a little credence to those stories.
post #33 of 239
Quote:
Originally Posted by Boogerman2000 View Post

I feel that it was an incredibly poor decision for Apple to call out RIM, HTC, etc. in the manner in which they did when clearly the signal drop/attenuation issue doesn't affect other phones both in quantity and frequency. I had the iphone 4 for 2 days before I returned it with the intention of waiting for the next gen-- but because of the press release and the tone with which Jobs and co. conducted themselves, I will most likely take my business elsewhere. I was Iphone strong for 3 yrs.

I think it was a GREAT decision! Apple was merely pointing out that other phones drop bars when held a specific way as does the iPhone 4. Jobs was even nice about it saying the other phone were "great phones". Apple did NOT say anything about dropped calls/data based on the bars dropping. To top it off, Apple is doing something to help their customers who complain about the issues, Do you think any of the other phone makers are going to do the same? NO WAY!

How can people not understand that Jobs was just comparing Apple's phone to Android/WIN phones? Fact is phones drop bars when the antenna is interfered with. SIMPLE! By giving a demo on it he's just saying "look, if you're gonna make a big deal about this then be fair and give everyone a hard time!".
post #34 of 239
Quote:
Originally Posted by maxtosh View Post

I have 3 friends with Droids...on loves it and the two others hate it. Granted the Droid lover HATES anything Apple, so his joy may be a bit tainted. ...

He probably hates it too, but he just won't admit it.
post #35 of 239
Quote:
Originally Posted by chronster View Post

What I don't get is how Apple talks about the iPhone being the greatest phone in the world, but as soon as a concerning issue arises, they point to other phones as an excuse for their own blunder. ...

Because it's not an excuse for a "blunder". What they basically told the press is that they are a hysterical bunch of mindless idiots (which the tech press largely is) and that these issues are, in fact, a fact of life with phones. Apple is entirely correct, as we can see from the demonstrations and the responses of other phone companies.

In your pizza analogy, it would be like people complaining that if you buy a pepperoni pizza from Pizza Hut that the greese from the pepperoni will run down your arm if you hold it a certain way. Pizza Hut then shows videos of other companies' pepperoni pizza, demonstrating that the pepperoni greese from those will run down you arm if you hold them a certain way. It's the nature of pepperoni pizza that this can happen, and their isn't anything wrong with Pizza Hut's pizza. (It's an analogy, so the actual quality of Pizza Hut pizza isn't relevant.) The solution is to not hold any of the pizzas in a manner that will cause the greese to run down your arm, or use a knife and fork. So, do you get mad at Pizza Hut because they told you you have to hold all pepperoni pizza differently if you find the greese running down your arm? Or do you just hold it differently so that doesn't happen?
post #36 of 239
Quote:
Originally Posted by chronster View Post

What I don't get is how Apple talks about the iPhone being the greatest phone in the world, but as soon as a concerning issue arises, they point to other phones as an excuse for their own blunder.

Imagine if Pizza Hut said they had the best pizza, but was told their pizza tastes like crap, and instead of making it better, they turned around and pointed out how Pappa John's and Dominos ALSO taste like crap. Would that make me think differently of Pizza Hut? No. It only makes me think differently about the competitors I was considering leaving Pizza Hut for.

Apple's supposed to be the best, but this time with this one part of the phone, they aren't. In my opinion, it isn't enough to abandon the phone if you like the rest of it. Just get a case! lol

They did not say it was the fault of other phones, they simply pointed out that this is not an isolated issue.

Your pizza example thanks for not using a car analogy only works if its common across most chains and has nothing to do with taste (ie: quality) because the iPhone 4 is the best phone Ive ever used, bar none.

This is how that example works here: People get into a frenzy that their round Pizza Hut pizza doesnt fill up the square box, so Pizza Hut shows that other pizza places make round pizza and ship them in square boxes. They use generic terms to explain why a square box makes sense, why the pizza is round and show that very people are affected and that their ingredients and method for making a pizza is superior to others*.

* Its an example, please dont tell me PH pizza is shite.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #37 of 239
Quote:
Originally Posted by qualar View Post

Arrogant idiot.

Quote:
Originally Posted by spliff monkey View Post

Awwwwww. Need a tissue? So glad the great burden of owning Apple products has been lifted off your back. Enjoy your delusional fantasy, er uh I mean unburdened escape from the clutches if the Evil Empire into the soft delicate hands of droid bliss.

Everyone's Iphone 4's seem to be working fine with one caveat, the antennae. The phone is in no way defective, merely imperfect as all phone's *and all electronics) are in some way. The droid OS is terrible, HTC hardware is crap. Everything sucks on a droid.

Iphone 4 owners have to have to use a case, hold it a certain way or turn off 3G. Not a big deal to me over the deficiencies of owning a craptastic droid. Especially 3G, eats too much battery anyway.

Funny you didn't even bother to look at IP4. I am now waiting for mine since I realized (IMO) all of these stories are gross exaggerations, perpetuated by loud mouth, non expert, whiny bloggers throwing temper tantrums in an attempt to garner attention for their sad, sad blogging lives by spreading nothing short of propaganda, possibly cooked up by Apple's competitors when a fairly minor flaw was uncovered. Apple took a big chance at making a better antenna and it worked. Reception is better, but it also presented a flaw. How many times have we seen that in the tech business? Kudos for Apple taking a chance, sorry it didn't work out for everybody. Everyone else was happy with 3G phones that got worse reception than the clunkers from the early 90's, but obviously Apple wanted the best antenna they could make. In creating a new standard it introduced a problem they didn't see soon enough.

Not a perfect antenna, I Know, but I know how to mitigate the problem and I still have the better phone, the better camera, the better screen, the best ipod, video chat, the best apps, the best OS, the best book, tv and movie store as well. Oh well, enjoy the freedom to embrace mediocrity.

Huh maybe you are overreacting a little to those whiners, but I still have to agree with you nontheless:
post #38 of 239
Quote:
Originally Posted by chronster View Post

What I don't get is how Apple talks about the iPhone being the greatest phone in the world, but as soon as a concerning issue arises, they point to other phones as an excuse for their own blunder.

Imagine if Pizza Hut said they had the best pizza, but was told their pizza tastes like crap, and instead of making it better, they turned around and pointed out how Pappa John's and Dominos ALSO taste like crap. Would that make me think differently of Pizza Hut? No. It only makes me think differently about the competitors I was considering leaving Pizza Hut for.

Apple's supposed to be the best, but this time with this one part of the phone, they aren't. In my opinion, it isn't enough to abandon the phone if you like the rest of it. Just get a case! lol

Actually, a more accurate analogy would be complaints that pizza hut pizza is always cold when delivered.

depends on where you are located in proximity to the store.

and the fact is that any pizza will get cold when it's not in an oven.

perhaps there are better warming sleeves and delivery methods, but it's up to the consumer to decide if they want domino's pizza with their well hyped delivery methods, or a pizza that they prefer better that may not be as hot a small percentage of the time.

also. analogies on message boards usually degenerate into the absurd.
post #39 of 239
Quote:
Originally Posted by solipsism View Post

* Its an example, please dont tell me PH pizza is shite.

Funny that we both felt the need for a disclaimer.

I'm not sure what it says, though, that people come up with these atrociously bad analogies. Here's a tip for those wishing to make analogies. It's not enough to just come up with something that involves, say, a company and a product. The situation involving the product has to actually be... wait for it... analogous.
post #40 of 239
Quote:
Originally Posted by northernale1 View Post

well |I just retired my 3g (after putting 4.0 on it ,, it lagged bad),,iphone 4 looks to apple restrictive,, went droid,, and the choices and layout is unlimited,, like a burden has been lifted, all web pages and emails open fully,,, i got the xperia x10,, ive tried everything to have signal drop,, no dice,, so my response to mr. jobs is that not all phones have the deficiencies of your product,, and your rush to make your products obsolete by rushing products out on one end and holding back other parts,,,

the more this happens the more apple is going to get caught with there pants down,,

im not a apple hater,,, but i am apple discouraged with the attitude of late

My feelings exactly.......I returned my iphone 4G and got and HTC EVO. I feel like Apple let me down on the iphone 4G. That does not mean I will stop buying Apple products...
i just got a new MBP 15 inch i7! It is blazing fast! If Apple would stop pointing fingers and just admit they made a mistake and then everyopne could just move on.....

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