*****APPLE HAS HORRIBLE CUSTOMER SERVICE. I bought the ipad wifi version about a week ago and decided i wanted the 3g model. So i drove back to the Lenox Apple store to switch it out. They told me we will charge you a 50.00 restocking fee even though your buying the higher priced model. SO I'M LIKE I'M GIVING YOU MORE MONEY THAN WHAT YOU CHARGE FOR THE IPAD!!!!!! So I told them to just give me money back he tells me we cant, we will have to mail you a check or we can give you half now and mail you the rest later...WHAT!!!!!!!...He tells me we have 250.00 limit on in store refunds and its on my receipt. I had them to email my receipt to me when I purchased it and on my receipt it does not state this anywhere. After all of that i said, OK ill pay the fee. Then he tells me we don't have that model but we can call you when we get them in. I even asked them to placed my refund on an apple gift card so I can go to another store and again he said no. So basically I was told you must keep a product that you don't want and we will refund it at our convenience. No one has called me with any resolution. APPLE THIS IS BAD BUSINESS I WILL NOT BUY ANOTHER ONE OF YOUR PRODUCTS!!!!!!!
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8/4/10 at 8:50pm