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Topic : Apple Mail Account: Only Downloading 1 Email at a Time

post #1 of 5
Thread Starter 
From about three weeks ago, on only my most heavily used email account (it has around 75,000 emails in it and gets around 200 emails each day), I was only able to download 4 emails at a time. Then it would stop. I would click "Get Mail" and it would download the next 4 emails. I'd click "Get Mail" etc etc until all emails were downloaded.

I tried to find a solution, but couldn't, so I just put up with it (it was really only a pain in the butt first thing in the morning).

Then, this morning - disaster! My main account only downloads one email at a time! It shows "55 of 55 Incoming messages", then next time "55 of 55 incoming messages" etc. A new one must have arrived because now it is showing "56 out of 56" (but I still have 6 hours of emails to download).

Important info:

* Email is hosted by gmail.
* Account is setup as a POP account.
* This issue is not affecting other staff on a mac, using same domain for email. Nor is it affecting any other email accounts I have (about 16 active email accounts, including 2 others hosted by gmail).
* Mail version is 4.3
* OS is 10.6.4
* Hard drive has 83GB available
* Last week I installed an extra 2GB of ram - so it wont be a lack of ram.
* No other email accounts are affected.
* There are 20 unread emails sitting in my Gmail account waiting to be downloaded (I logged in to Google Webmail and saw them).
* I have checked the Activity Monitor for Mail and that account seems to act absolutely perfectly (if it only had 1 email to download). In other words, there is nothing in the Activity Monitor that suggests a problem.

Any suggestions would be much appreciated!

MBP 2.4GHZ, 6/320 Mac OS X (10.6.4)
post #2 of 5
Have you tried Mailbox >> Rebuild, yet?
post #3 of 5
You could try doing it via IMAP (which has to be turned on in gmail). You may have to delete and readd your account, or rebuild as stated above.
post #4 of 5

Here's the solution I found today:

 

In "Mail…Preferences" click on "Accounts" and, after selecting the problematic account, click the "Advanced" tab.

 

Check the "Remove copy from server after retrieving a message:" box.  This will not actually remove the emails on the server, as gmail's interface is what controls this.

 

Save your settings on the account, and voila! Problem solved.

post #5 of 5

After weeks of trying to figure it out, this did it.  Thanks!

 

Earlier I went for help to the Apple Genius bar and the guy there had be delete all my email and re-load the entire system, which took two evenings work, and it didn't do a thing.

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