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Gartner: CEOs should ensure Apple's iPad finds a place in their company

post #1 of 25
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Noting that chief executives are usually not directly involved in deploying electronics in their company, Gartner this week recommended that CEOs should treat Apple's iPad as an "exception," or risk being left behind.

"It's not usually the role of the CEO to get directly involved in specific device decisions, but Apple's iPad is an exception," said Stephen Prentice, Gartner Fellow and vice president. "It is more than just the latest consumer gadget, and CEOs and business leaders should initiate a dialogue with their CIOs if they have not already done so."

Gartner believes that the iPad will "disrupt" technology use, as well as business models, in the corporate world. It has advised CEOs to ensure that the iPad is being "seriously evaluated" within their company.

At the very least, most companies should offer iPad support for a limited number of key users, the firm has advised. Now is the time, they said, to prepare a budgeted plan for widespread iPad support by mid 2011.

"Individuals are willing to buy these devices themselves, so enterprises must be ready to support them," Prentice said. "While some IT departments will say they are a 'Windows shop' and Apple does not support the enterprise, organizations need to recognize there are soft benefits in a device of this type in the quest to improve recruitment and retention. Technology is not always about productivity."

Gartner has also recommended CEOs talk with marketing and product development teams to detail how the iPad could be used not only by the company, but also by competitors. It noted that the iPad is a "valuable companion device" to notebook PCs that is likely to disrupt the business models and markets of many enterprises.

The firm noted that competitors, such as Research in Motion and Samsung, have announced their own competitors to the iPad. But Gartner believes that Apple has a head start and a competitive advantage, and that the iPad is "well ahead of the pack," Prentice said.

"While there are no certainties, the iPad looks set to become a market-disrupting device, like the iPod before it," Prentice said. "Even if you think it is just a passing fad, the cost of early action is low, while the price of delay may well be extremely high."

In August, The Wall Street Journal noted that corporate IT departments were relaxing their rules to allow Apple's iPad to find use at their companies. IT directors said they were willing to allow the iPad because it is based on the established iOS mobile operating system, and because the touchscreen tablet is relatively cheap and increases employee productivity.

In Apple's most recent earnings report, Chief Executive Steve Jobs highlighted the growth potential for the iPad in a market that is in its infancy. He and other executives noted they have been surprised, in particular, at how fast the iPad has been adopted in the corporate sector.

The company also revealed that more than 65 percent of companies on the Fortune 100 are already deploying or trying the iPad, including Procter & Gamble, Lowes, NBC Universal and Hyatt.

"We've got a tiger by the tail here, and this is a new model of computer which we've already got tens of millions of people trained on with the iPhone," Jobs said. "And that lends itself to lots of different aspects of life, both personal and business."
post #2 of 25
Yeah we don't officially support Apple products, but we have them around. For example we use Citrix Receiver on iPod Touchs, iPhones, and iPads. Very useful. The iPad is the most useful due to its screen size.
post #3 of 25
Quote:
Originally Posted by ghostface147 View Post

Yeah we don't officially support Apple products, but we have them around. For example we use Citrix Receiver on iPod Touchs, iPhones, and iPads. Very useful. The iPad is the most useful due to its screen size.

Your knowledge and skills are limited to microsoft products, so in essence, anything outside of using windows software, you're totally ignorant of. I find IT departments like that to be the most incompetent of the bunch.
post #4 of 25
Quote:
Originally Posted by zindako View Post

Your knowledge and skills are limited to microsoft products, so in essence, anything outside of using windows software, you're totally ignorant of. I find IT departments like that to be the most incompetent of the bunch.

No actually, I am the only one who supports Apple users. I am not limited to The Vole. I have my MacBook Pro integrated with AD, use AS/400 on it, manage Citrix via my laptop and other related things. As an official policy, we don't support Apple products. But I do support them since I am the only one who knows them in and out. Try again.
post #5 of 25
insult removed
post #6 of 25
This is an interesting one, because it's actually reminds me of the early days of Microsoft - where the company worked around the IT department, pitching the benefits of the PC to management, and then the IT department being forced to support the PC from the top.

(And it must be said that a lot of the IT departments criticism of the PC were true, just like their criticisms about mobiles are. It wasn't the IT department that led us down the Windows path).

However, I get the impression from our guys that IT people have decided to back Android - not on the basis of actual shipping products, but because the business model fits with their preference (one that is based on the long term experience that vendor lock-in causes problems). I think that's going to lead to some interesting conflicts, as people's personal experience of technology varies more and more from what is provided through work IT.
post #7 of 25
Yeah we'll configure android phones for email. It's not an issue.
post #8 of 25
Quote:
Originally Posted by ghostface147 View Post

Yeah we don't officially support Apple products, but we have them around. For example we use Citrix Receiver on iPod Touchs, iPhones, and iPads. Very useful. The iPad is the most useful due to its screen size.

From a business PoV, how do you feel the tablets with half the display real estate of the iPad are going to fare in the Enterprise?
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #9 of 25
Quote:
Originally Posted by solipsism View Post

From a business PoV, how do you feel the tablets with half the display real estate of the iPad are going to fare in the Enterprise?

For our purposes, I think the iPad screen real estate is perfect. Android tablets, in their current form factors, require too much pinch to zoom when working in Citrix. I suppose email and such would be fine. Since we don't have any tablets based on Android, we can't be sure how it would work in production. To be continued.
post #10 of 25
After reading this article, I still have no idea who/what a Gartner Fellow is, and why they are relevant. I'm sure they are important but the article fails to describe them. I guess I'll Google it.
post #11 of 25
Sounds like someone is on Apple's payroll!!

Nothing like a bit of free promotion is there!?!

Next week, he'll be a VP at Apple.
post #12 of 25
I played with Galaxy Tab at trade show today. I never thought it would be good but it turned out much worse. The unit I played was unresponsive as hell. I mean just a simple search on Google page with local keyboard took like a minute for it to be ready. My wife loves it sheer small size and I think it's cool but all in all she walked away sweared would never look at Android again.
post #13 of 25
Quote:
Originally Posted by extremeskater View Post

I know this questions wasn't for me but I can tell you how we are doing things at IBM.

Open forum. All my queries are for anyone who wishes to participate. If not, I would have made it a private message.

Quote:
For those are us in high level system software we are using the iPad. Everyone in my group has one. […] Account Execs and Sales seem to be leaning towards the Blackpad because they like how they link with their blackberry devices which is an advantage for them I guess.

Is anyone interested in the Android tablets that are out or coming next year? Do those that want the Blackpad want it for reasons other than it coming from RiM?
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #14 of 25
Quote:
Originally Posted by JulesLt View Post

I think that's going to lead to some interesting conflicts, as people's personal experience of technology varies more and more from what is provided through work IT.

Yeah, my work provides me with a Windows PC and option of either plain old Nokia non-smartphone or Blackberry or MS Mobile. No options for Macbooks, ipads or iphones.
post #15 of 25
I don't think our CEO even knows these things existed. Allegedly, he was out on a golf course and asked if anyone knew the football (soccer) score. Someone pulled out a BB and told him. He didn't know you could get web enabled phones so suddenly all the higher managers are getting BBs.

I have an iPad which I do use at work as well. I'm often out of the office on site, so put my drawings and manuals on it. Much easier than carrying a huge roll of A1 and A3 drawings around, as well as the accompanying manuals.
post #16 of 25
Quote:
Originally Posted by matrix07 View Post

I played with Galaxy Tab at trade show today. I never thought it would be good but it turned out much worse. The unit I played was unresponsive as hell. I mean just a simple search on Google page with local keyboard took like a minute for it to be ready. My wife loves it sheer small size and I think it's cool but all in all she walked away sweared would never look at Android again.

I'm not a big believer in the value of single data points, but I think your experience illustrates one of the inherent problems with the widespread adoption of Android in tablet computers. Some if not most of these products will just plain suck. They will have show-stopping flaws which will bleed over into other Android tablets that maybe don't suck. Apple's total control over form-factor and OS may have its downsides, but one thing Apple can do is insure that none of their products suck.
Please don't be insane.
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Please don't be insane.
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post #17 of 25
Quote:
Originally Posted by Dr Millmoss View Post

I'm not a big believer in the value of single data points,

Indeed. Someone before me might open 20 apps for all we know. Still, the experience exceeded my expectation (that it'd be bad) and my wife walked away most disappointed and they lost a customer.
post #18 of 25
I am an IT director of a company of 1200 employee. As standard, we have the full range of the MS product line.
However, I have provided an iPad 3G to all the directors and top management. Very easy and cost effective setup with MS Exchange pushmail, AD, SharePoint, Citrix, Salesforce and SAP. As default we install the iWork suite and GoodReader. We have hired a developer for some in-house applications.
They use it everywhere, in meetings, during travel, at shows... Now they leave their laptop at their desk.
The iPad was very easy and cheap to integrate for our company. And because it is not a PC, you don't need special policies.
Major risk factor to us is security of data. Other drawback, the iPad is very hungry in data transfer over wi-fi and 3G. We found this when comparing the data bills between our iPhones and BB....
post #19 of 25
And Mr. Prentice should keep his mouth shut. If Gartner wants to be objective then it should avoid comments like that in the first place.

We have enough stuff in corporations (and I worked for 11 of them in my career) that I need my CIO to tell me what to use and carry with me. In fact, I refuse to carry even company Blackberry - I pick what I carry and I expect company to offer solution/application to make me comfortable when I am mobile.


Thank you... but somehow I prefer Samsung Galaxy Tab for those mobile times. That does not mean that many may want something else, but I do not appreciate my employer to make suggestions or forcing me to carry what they want me to carry. No discussion. Period.
post #20 of 25
Wonder what the CEO's who bought into XServe have to say about Apple.....
post #21 of 25
Quote:
Originally Posted by matrix07 View Post

I played with Galaxy Tab at trade show today. I never thought it would be good but it turned out much worse. The unit I played was unresponsive as hell. I mean just a simple search on Google page with local keyboard took like a minute for it to be ready. My wife loves it sheer small size and I think it's cool but all in all she walked away sweared would never look at Android again.

Perhaps it was running multiple programs in the background? Perhaps it was a demo unit?
Perhaps it was a lemon?

I had the complete opposite experience from what you had believe it or not.

"Like I said before, share price will dip into the $400."  - 11/21/12 by Galbi

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"Like I said before, share price will dip into the $400."  - 11/21/12 by Galbi

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post #22 of 25
Quote:
Originally Posted by Galbi View Post

Perhaps it was running multiple programs in the background? Perhaps it was a demo unit?
Perhaps it was a lemon?

Only the last is a valid reason for an unresponsive device.

The first implies that it should be unresponsive if you have multiple apps running. This is a design flaw with the OS if any and all apps can run until the device is unresponsive. Apple with iOS, Google with Android, and MS with Windows Phone 7 are taking this very real ceiling into into consideration.

The second implies that the HW vendor is not keeping an eye on their demo units. If this means the retailers selling their product, they are ultimately responsible because the result is ultimately a loss of a sale, perhaps forever. Apple has the same responsibility to AT&T and others that they contract with to sell their device.

I doubt that if it was a demo" unit that matrix07 was at some outside parties store who bought some through some other means. At that point the responsibly is on the vendor who likely isnt getting a good deal and who himself would loss sales by offering a poor demo unit experience.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
Reply
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #23 of 25
Quote:
Originally Posted by JulesLt View Post

This is an interesting one, because it's actually reminds me of the early days of Microsoft - where the company worked around the IT department, pitching the benefits of the PC to management, and then the IT department being forced to support the PC from the top.

(And it must be said that a lot of the IT departments criticism of the PC were true, just like their criticisms about mobiles are. It wasn't the IT department that led us down the Windows path).

However, I get the impression from our guys that IT people have decided to back Android - not on the basis of actual shipping products, but because the business model fits with their preference (one that is based on the long term experience that vendor lock-in causes problems). I think that's going to lead to some interesting conflicts, as people's personal experience of technology varies more and more from what is provided through work IT.


It would be odd for an IT department in a company that also has an IT Security team to back Android. (If you disagree with this statement, you are simply uninformed in the massive differences between iOS and Android in the Enterprise space and need to go do your own research..)
post #24 of 25
Yeah... And all that after having slaughtered all corporate solutions at once and having no white iPhone 4 until next spring?

We mean Apple no harm.

People are lovers, basically. -- Engadget livebloggers at the iPad mini event.

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We mean Apple no harm.

People are lovers, basically. -- Engadget livebloggers at the iPad mini event.

Reply
post #25 of 25
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Posted by meyah - seo company north carolina

I can tell you this DO NOT USE Gary Laskey. He will just take your money and will be no help..... Please beware.


Can they suggest a great google seo consultant
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