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iTunes 10.1.1 update causing crashes instead of fixing them - Page 2

post #41 of 65
12/16/10 at 4:09am
All,

I've reinstalled from the apple latest release, and iTunes hangs shortly after starting - ten seconds, perhaps. I get no error message, just the lovely spinning wheel... This started after the update to 10.1.1, and continues even after two downloads of the full version.
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post #42 of 65
12/16/10 at 4:57am
Quote:
Originally Posted by Kilioopu View Post

All,

I've reinstalled from the apple latest release, and iTunes hangs shortly after starting - ten seconds, perhaps. I get no error message, just the lovely spinning wheel... This started after the update to 10.1.1, and continues even after two downloads of the full version.

This may be all to obvious but have you tried trashing the prefs file and then restarting? Your issue sounds a bit different from what most are posting.

Best of luck - I know how annoying it can be chasing something like this.

BTW - I used Software Update on my 2007 iMac and had no problems at all. Sorry some are having problems.
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post #43 of 65
12/16/10 at 5:20am
Quote:
Originally Posted by Damn_Its_Hot View Post

This may be all to obvious but have you tried trashing the prefs file and then restarting? Your issue sounds a bit different from what most are posting.

Best of luck - I know how annoying it can be chasing something like this.

BTW - I used Software Update on my 2007 iMac and had no problems at all. Sorry some are having problems.



This whole thing seems overblown to me. A very few people are having problems, and the symptoms are inconsistent. I say user error.
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post #44 of 65
12/16/10 at 5:38am
So, none of those experiencing problems have any 3rd party crapware with iTunes hooks that could be causing the problem?

Right?

Our machines upgraded just fine through SU.
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post #45 of 65
12/16/10 at 5:50am
[QUOTE=Damn_Its_Hot;1769713]This may be all to obvious but have you tried trashing the prefs file and then restarting? Your issue sounds a bit different from what most are posting./QUOTE]

Very good advice, imo.

My guess is that some people are having problems with the download process, which is why an install directly from the Apple site usually works. But if the problem is the prefs file then that would need to be trashed to solve things.
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post #46 of 65
12/16/10 at 6:11am
Working fine on my 13" MacBook (2008), MBP 15" (2009) and iMac 3.06 GHz (2009).
A reputation is not built upon the restful domain of one's comfort zone; it is made out of stalwart exposition of your core beliefs, for all challenges to disprove them as irrelevant hubris.- Berp...
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A reputation is not built upon the restful domain of one's comfort zone; it is made out of stalwart exposition of your core beliefs, for all challenges to disprove them as irrelevant hubris.- Berp...
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post #47 of 65
12/16/10 at 6:17am
Quote:
Originally Posted by SpamSandwich View Post

I think we need to know what kind of Mac these crashes were happening on... need more detail about the specifics surrounding their update problems.

Actually, its not the specifics of the problem, its the fact that whenever Apple can be noted to have a PROBLEM with ANYTHING... blogs like this live to rant and rave.

Ever notice you do not see...... "4 users noted some problem with an Apple update on the ... blog"? Instead you get..... "APPLE DOOMED...... NEW UPDATE...XXXXX CRASHES USERS COMPUTERS..... HELL FREEZES OVER.... " type wording.... at least in the title.

Just a thought,
en

Plus its 26 degrees here in florida.... maybe Hell is freezing over.... LOL
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post #48 of 65
12/16/10 at 6:19am
Bunch of i7 27" iMacs here, no issues with the upgrade on any of them or the various macbooks kicking around, also no issues on HP or Sony machines...
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post #49 of 65
12/16/10 at 6:45am
No issues with my 2004 Powerbook, or 2007 Macbook, or Apple TV.
15" G4 Powerbook, 13" White Macbook, Apple TV 2g, iPod Touch 2g
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15" G4 Powerbook, 13" White Macbook, Apple TV 2g, iPod Touch 2g
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post #50 of 65
12/16/10 at 6:48am
Late '08 MBP running OS 10.6.5, updated via Apple's Software Update with no problems and it's running fine.

May hold off updating the other two Macs now that I've seen this article though.
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post #51 of 65
12/16/10 at 7:28am
iMac mid-2008 here. I did the install from Software Update. I even have third-party visualizers installed. Worked like a charm.
-- Mike Eggleston
-- Mac Finatic since 1984.
-- Proud Member of PETA: People Eating Tasty Animals
-- Wii #: 8913 3004 4519 2027
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-- Mike Eggleston
-- Mac Finatic since 1984.
-- Proud Member of PETA: People Eating Tasty Animals
-- Wii #: 8913 3004 4519 2027
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post #52 of 65
12/16/10 at 8:16am
Quote:
Originally Posted by mbarriault View Post

Worked fine on my i5 iMac (early 2010).

same here, 15" MacBook pro as well.
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post #53 of 65
12/16/10 at 8:57am
Don't worry, 10.1.1.1 will be out soon...
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post #54 of 65
12/16/10 at 9:35am
Quote:
Originally Posted by pmz View Post

Seems like inaccurate and irresponsible AI reporting.

Wrong. After reading the article, I fired up iTunes, and it immediately crashed without even opening. Fall 2010 MacPro, 6 core, 10.6.5.

Thanks to posters on this forum, I downloaded the new version from Apple's site, installed it and it works fine. AI is exactly right.
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post #55 of 65
12/16/10 at 9:46am
MacBook Pro 10.6.5 - loaded via Software Update - repeated crashes - download from Apple.com got it going again
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post #56 of 65
12/16/10 at 10:18am
Quote:
Originally Posted by lilgto64 View Post

MacBook Pro 10.6.5 - loaded via Software Update - repeated crashes - download from Apple.com got it going again


But... this is neither magical and wonderful or revolutionary! I thought everything that Apple did was all that, and more. Could it be that applications written for an environment make a difference?
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post #57 of 65
12/16/10 at 11:16am
No worries with monthly iTunes updates they will fix it in the next 50-100meg download....or umm update.
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post #58 of 65
12/16/10 at 12:07pm
Quote:
Originally Posted by Clayton Bigsby View Post

It crashed on my late 2009 MBP. I just trashed iTunes and then reinstalled a fresh copy and it works fine. It even fixed that annoying message of allowing incoming connection that popped up ever since version 10 came out. Reinstalling took all of two minutes. Minor annoyance at best.

Apple's official procedure for removing iTunes from a Mac:

http://support.apple.com/kb/HT1224

So much for "just drag it to the trash". Apple should seriously start working on implementing uninstallation and dependency checking features in their package installer. Rather than telling people "just drag it to the trash" and then publishing articles like the one above.
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post #59 of 65
12/16/10 at 12:47pm
No problemo here with iTunes up. Can't wait for the Mac Apps !!
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post #60 of 65
12/16/10 at 3:39pm
Thursday is my software updates night. Just ran the software update software and everything works great on my iMac 27" (running the latest Snow Leopard). Sorry others may be having problems.
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post #61 of 65
12/16/10 at 4:14pm
Quote:
Originally Posted by Haggar View Post

Apple's official procedure for removing iTunes from a Mac:

http://support.apple.com/kb/HT1224

So much for "just drag it to the trash". Apple should seriously start working on implementing uninstallation and dependency checking features in their package installer. Rather than telling people "just drag it to the trash" and then publishing articles like the one above.

From your link...

Products Affected
iTunes 8 for Mac, iTunes 9 for Mac, iTunes 7 for Mac

--

FWIW, the two Macs I've updated both work fine with 10.1.1 installed via Software Update.
The problem is likely not with the package per se, but with a corrupt copy on one of many update servers.
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post #62 of 65
12/16/10 at 4:17pm
Had "iTunes cannot be opened because of a problem.". :/ *is on a MacBook Pro 5,5* Gonna try and reinstall it from their website.
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post #63 of 65
12/18/10 at 9:50am
Quote:
Originally Posted by iLoveMYiPhoneAndWantToGetaMAC View Post

This whole thing seems overblown to me. A very few people are having problems, and the symptoms are inconsistent. I say user error.

I say it's easy to say It's hard for me to understand how "user error" applies to using software update (did I confirm with the wrong finger?) But hey.

It is a bit different from what is described. The only unusual thing I saw with the new messages were two alerts saying that the identity certs of the iTunes store were not signed by a trusted authority. I doubt I was a victim of a real MIM attack. The only announced security fixes in 10.1.1 that I could find were for WebKit for Windows, and I'm on a MB Air.

I restored the ITunes app and the library to 10.0.1 (22) from TimeMachine and am back in the air. I use both my iPhone and iPad at work and am glad I can back them up again. I'll try a roll forward when I have some time, or just wait for the next version.

I sent a few logs to Apple, but I doubt much is done with these things...

Thanks, all,
Keith
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post #64 of 65
12/18/10 at 10:13am
Quote:
Originally Posted by Kilioopu View Post

I say it's easy to say It's hard for me to understand how "user error" applies to using software update (did I confirm with the wrong finger?) But hey.

It is a bit different from what is described. The only unusual thing I saw with the new messages were two alerts saying that the identity certs of the iTunes store were not signed by a trusted authority. I doubt I was a victim of a real MIM attack. The only announced security fixes in 10.1.1 that I could find were for WebKit for Windows, and I'm on a MB Air.

I restored the ITunes app and the library to 10.0.1 (22) from TimeMachine and am back in the air. I use both my iPhone and iPad at work and am glad I can back them up again. I'll try a roll forward when I have some time, or just wait for the next version.

I sent a few logs to Apple, but I doubt much is done with these things...

Thanks, all,
Keith

Don't worry about it, that was just the latest in a long line of aliases for a repeat troll who likes to post brain-damaged "fan boy" style-- which is why he's banned (again). When you see someone with a low post count and a slightly dim-witted posting style it's probably the same guy-- he'll be back for sure.
They spoke of the sayings and doings of their commander, the grand duke, and told stories of his kindness and irascibility.
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They spoke of the sayings and doings of their commander, the grand duke, and told stories of his kindness and irascibility.
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post #65 of 65
12/19/10 at 4:01am
Mid 2010 13" Macbook Pro. Not working via software update. And it doesn't work when I download it off Apple.com either.

Also the recent Aiport utility update crashes. Even downloaded manually. Worst of all now the machine boots slower And sometimes hangs completely. Bummer....
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