Originally Posted by theolein
I am a system administrator for a large design agency that uses about 80% Macs for design and general productivity and 20% Windows machines for CAD and 3D.
All our routers are Netgear. Of all the network makers that are not Cisco or HP, Netgear's devices are by far the best. Extremely robust and reliable. Never had a failure in 8 years. That's Netgear's professional line up, and home devices may be different, I don't know.
Your comment is ignorant, nothing more, nothing less.
Pro vs consumer lineups are almost always worlds apart in terms of reliability and support. HP makes some pretty crappy consumer products with pretty piss-poor support, but they have some pretty good pro stuff. Similarly, Netgear makes absolute CRAP in the consumer space, even the upper end consumer space. Example:
I worked for an IT support company. We had installed a number of dumb 16-port gigabit switches at numerous business, all Netgear. I think they've torn all the Netgear switches out because, I sh!t you not, they would blow out the whole network if you put another brand (ANY non-Netgear brand from what we could tell) of switch in with it. I'm not kidding. It may not happen right away, but plug in another brand and eventually the Netgear switch would go nuts and saturate the network with garbage traffic. Unplug the new switch and the Netgear would go back to normal. The only common failure point was the Netgear switches and the only real solution was to replace the switches. Believe me, we had a lot of fun figuring this out and getting it fixed. I'm still baffled as to how this was even possible. A company would have to be monstrously incompetent to not be able to build a dumb switch properly.
Then there are crashhappy routers galore. I've also had two Netgear cable modems that were total junk. Both would choke whenever a torrent was run. One eventually decided it was going to foul up the signal coming through the cable and the other would randomly stall out for up to a minute at a time. I finally got the second replaced with a wired cable modem + Airport (the new modem is a Cisco company, not Linksys, something like American Scientific) and it's been flawless since.
Netgear's pro products must be miles ahead of their entire consumer line, because I think they outsource all of their consumer firmware production to the lowest bidder somewhere in Punjab. I'm never touching a consumer Netgear product again, and it's made me wary of ANY of their products.