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AT&T counters Verizon iPhone with new 'Mobile to Any Mobile' offer

post #1 of 44
Thread Starter 
Faced with the prospect of losing customers to Verizon Wireless when the carrier and Apple launch the iPhone 4 Thursday, AT&T has announced a new feature that allows unlimited calling to any mobile number.

"Go ahead and dial up those digits--no matter which wireless network youre calling," said AT&T in a press release Wednesday announcing the deal.

Customers will need a qualifying voice plan with unlimited messaging in order to subscribe to the feature, which will go live Thursday. Unlimited messaging costs $20 a month for individual plans and $30 a month for FamilyTalk plans.

Mobile to Any Mobile is an exciting offer that will keep our customers connected to the people they want to talk to, when they want to talk to them, without the hassle of watching minutes, said AT&T chief marketing officer David Christopher, adding that the carrier "offers the most flexibility in the industry.

The timing, of course, is meant to steal the show from Verizon Wireless. After years of waiting, Verizon will release the CDMA iPhone 4 Thursday at 7 a.m, though some customers report already having received and activated the smartphone.



Initial reviews of the Verizon iPhone 4 found essentially the same phone as the GSM iPhone 4, but with significantly less dropped calls.

AppleInsider reported last week that Verizon and Apple may have prepared as many as 2 million iPhone 4 units for the launch. Analyst Mike Abramsky with RBC Capital Markets believes sales of the handset will top 1 million in the first week.

According to Verizon, preorders of the iPhone 4 surpassed any first day launch in the carrier's history in just the first 2 hours of availability.

Demand for the smartphone has been "unprecedented," as shipping times for the device have already slipped to Feb. 18.

One recent survey found that 26 percent of AT&T customers plan to switch to the Verizon iPhone 4 and more than half of Verizon's existing Android and Blackberry customers are likely to switch to the iPhone. A January survey by ChangeWave discovered that 16 percent of AT&T customers would switch to Verizon if it began carrying the iPhone.
post #2 of 44
Waiting for the inevitable "It won't do you any good if you drop your calls" comments :-)
post #3 of 44
Quote:
Originally Posted by rhyde View Post

Waiting for the inevitable "It won't do you any good if you drop your calls" comments :-)

Those crazy bastards who actually want their cell phone company to provide them with a reliable signal. What will they think of next?
post #4 of 44
I already love AT&T service, 5 bars everywhere I go, and ultra fast 3.5G internet.
This just makes it better
post #5 of 44
I'll take AT&T's network over Verizon's billing department any day.
post #6 of 44
Quote:
Originally Posted by eyepad View Post

I already love AT&T service, 5 bars everywhere I go, and ultra fast 3.5G internet.
This just makes it better

You're one of the fortunate ones then. Like with all carriers, each one has its own problems and problem areas.

Verizon was trialling a plan similar to this, maybe this will encourage them to release it.
post #7 of 44
Verizon's been demoing this plan in select regions on and off for about a year now. Mpre than likely they'll just roll it out nationwide soon.
post #8 of 44
Be sure before you start changing your ATT plan that you qualify. Spoke to 3 different ATT associates and got 3 different stories.
post #9 of 44
Quote:
Originally Posted by robbydek View Post

You're one of the fortunate ones then. Like with all carriers, each one has its own problems and problem areas.

Verizon was trialling a plan similar to this, maybe this will encourage them to release it.

Guess I'm one of the "fortunate" ones too then, since I've had 5 bars on AT&T for 4 years of iPhone.

And all the other 30/40 million iPhones on AT&T must be just "putting up with it"
post #10 of 44
I think the pricing structure in the US for mobile communication is really sad.
I live in Austria, and i pay with the 3rd largest provider Orange for 1000 minutes free voice in all networks, unlimited voice to Orange, 1000 SMS to all networks, unlimited SMS to Orange, 3 GB of data without speed cap, and 300 minutes of active & passive voice roaming to/in all european countries plus some other a monthly fee of 18,80 Euro. And that includes all this. 18,80 EUR!
How much would this package cost in the US?
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post #11 of 44
Quote:
Originally Posted by oshioshi View Post

I think the pricing structure in the US for mobile communication is really sad.
I live in Austria, and i pay with the 3rd largest provider Orange for 1000 minutes free voice in all networks, unlimited voice to Orange, 1000 SMS to all networks, unlimited SMS to Orange, 3 GB of data without speed cap, and 300 minutes of active & passive voice roaming to/in all european countries plus some other a monthly fee of 18,80 Euro. And that includes all this. 18,80 EUR!
How much would this package cost in the US?

Hell if I know. I pay $40 for 450 minutes and another $25 for 2 GB of data, plus taxes and fees and who knows what else.

Why does AT&T tie unlimited calling to other wireless networks to a text messaging plan? What does calling someone on Verizon, Sprint or T-Mobile have to do with sending or receiving a text message?
post #12 of 44
Quote:
Originally Posted by oshioshi View Post

I think the pricing structure in the US for mobile communication is really sad.
I live in Austria, and i pay with the 3rd largest provider Orange for 1000 minutes free voice in all networks, unlimited voice to Orange, 1000 SMS to all networks, unlimited SMS to Orange, 3 GB of data without speed cap, and 300 minutes of active & passive voice roaming to/in all european countries plus some other a monthly fee of 18,80 Euro. And that includes all this. 18,80 EUR!
How much would this package cost in the US?

Thats CHEAP. I am an at&t employee. a plan like that would be. 900 min $59.99, 1000 text $10, 3 GB data (2GB $25, 1GB OVERAGE $10) . Total of $105 US DOLLARS.

76,70 EURO I THINK................
post #13 of 44
Quote:
Originally Posted by go714 View Post

Thats CHEAP. I am an at&t employee. a plan like that would be. 900 min $59.99, 1000 text $10, 3 GB data (2GB $25, 1GB OVERAGE $10) . Total of $105 US DOLLARS.

76,70 EURO I THINK................

Now don't you feel dirty for working for AT&T?
post #14 of 44
Quote:
Originally Posted by penchanted View Post

Now don't you feel dirty for working for AT&T?

post #15 of 44
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post #16 of 44
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post #17 of 44
I have been insulted on this site and the moderators don't give a stuff.
These people who insult should be banned, instead I am being ignored or belittled.
If these moderators cannot do their job properly, I think they should step down.
Come one ban me, this will be just like censorship, because you don't like criticism right.
post #18 of 44
Quote:
Originally Posted by oshioshi View Post

I think the pricing structure in the US for mobile communication is really sad.
I live in Austria, and i pay with the 3rd largest provider Orange for 1000 minutes free voice in all networks, unlimited voice to Orange, 1000 SMS to all networks, unlimited SMS to Orange, 3 GB of data without speed cap, and 300 minutes of active & passive voice roaming to/in all european countries plus some other a monthly fee of 18,80 Euro. And that includes all this. 18,80 EUR!
How much would this package cost in the US?

hello,

packages are not expensive in Austria on the Orange network but this is not the same thing in the rest of Europe. Things are really different in France with Orange, even while orange is the french old national carrier is still orange plans are less expensive in foreign countries than in his own country.Here With two hours , unlimited evening, with three ulimited numbers with unlimited sms and two gigabytes of data you pay € 54.5
post #19 of 44
Quote:
Originally Posted by White Rabbit View Post

I have been insulted on this site and the moderators don't give a stuff.
These people who insult should be banned, instead I am being ignored or belittled.
If these moderators cannot do their job properly, I think they should step down.
Come one ban me, this will be just like censorship, because you don't like criticism right.

Then sue and libel

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post #20 of 44
Quote:
Originally Posted by baba3 View Post

hello,

packages are not expensive in Austria on the Orange network but this is not the same thing in the rest of Europe. Things are really different in France with Orange, even while orange is the french old national carrier is still orange plans are less expensive in foreign countries than in his own country.Here With two hours , unlimited evening, with three ulimited numbers with unlimited sms and two gigabytes of data you pay 54.5

France has a problem with carrier collusion. They keep getting fined, but fines are less expensive than what their methods ill-gain them. IMHO, what's needed is a fine system where when you get fined, you pay both a fine and have to surrender all the ill gotten money in tax.
As long as it doesn't work this way, France will have prices way higher than its neighbours.

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post #21 of 44
Quote:
Originally Posted by White Rabbit View Post

I have been insulted on this site and the moderators don't give a stuff.
These people who insult should be banned, instead I am being ignored or belittled.
If these moderators cannot do their job properly, I think they should step down.
Come one ban me, this will be just like censorship, because you don't like criticism right.

That's because people are SO passionate about their level of customer service, cost and quality of service. Think of it as being under Mubarak for the past few years, people are sick and tired of being sick and tired... I don't have a dog in this race, as I jail broke my iphone to get away from ATT and use T-Mobile, but I don't get 3G this way.

Let me explain it to you another way, the complainers are the people that remember, "Unlimited" internet for $19.95, home phone costing $9.95, gas being $1.50/gallon... then GREEEEED took over and it's all about making money and buying up most of your competitors and charging what you want. Seriously, ATT and Verizon have been claiming, "It cost BILLIONS of dollars" to built these networks. YET, here is a OLD quote from ATT, "AT&T's fourth-quarter 2007 revenues totaled $30.4 billion" http://www.att.com/gen/press-room?pi...rticleid=25073 You travel to Japan, they have had mobile VIDEO CONFERENCING for almost TEN years now. Europe has high speed mobile internet for years and their rates are a LOT more affordable. People look to the US as being the latest and greatest country, however, companies like ATT and Verizon are TRULY holding the country back from reaching anything near it's potential!! If it wasn't for Apple success in iPod, ATT would have told Apple, "Your device is going to 'make' us upgrade sooner then we want to, no thank you." Now Apple is taking the power away from the mobile providers, all be it slowly, and putting it back in the consumers (and Apple's) hands.

So get over it and accept the FACT that people are PISSED at ATT. Trust me, once they get on Verizon and it's billing nightmare, they will be PISSED at Verizon. Only when Apple releases a true "any" network phone (which is coming, about two years from now.), then and only then will we see affordable pricing.
post #22 of 44
Quote:
Originally Posted by bitzandbitez View Post

THESE PHUCKERs aren't giving ANYTHING away for free... you want the 'free' (i.e.; enter your credit card number here...) then upgrade to the $30 TEXT PLAN yeah right PHUCKOFF AT$T =I wil be canceling my ATT contract this THURSDAY ... GOODBYE att... see ya

I didn't ask why unlimited calling to mobile phones wasn't free. I asked why it was tied to a texting plan.
post #23 of 44
Quote:
Originally Posted by eyepad View Post

I already love AT&T service, 5 bars everywhere I go, and ultra fast 3.5G internet.
This just makes it better

Quote:
Originally Posted by pmz View Post

Guess I'm one of the "fortunate" ones too then, since I've had 5 bars on AT&T for 4 years of iPhone.

And all the other 30/40 million iPhones on AT&T must be just "putting up with it"

Do either of you live in FL or in the south east region. I live in south florida and in FL att is king, their network no dropped calls , amazing signal strength even on iPhone, I've always wondered about the people that complain abut att if it's just a regional thing.
Quote:
Originally Posted by White Rabbit View Post

I have been insulted on this site and the moderators don't give a stuff.
These people who insult should be banned, instead I am being ignored or belittled.
If these moderators cannot do their job properly, I think they should step down.
Come one ban me, this will be just like censorship, because you don't like criticism right.

Shut up Meg!
post #24 of 44
Quote:
Originally Posted by lightknight View Post

France has a problem with carrier collusion. They keep getting fined, but fines are less expensive than what their methods ill-gain them. IMHO, what's needed is a fine system where when you get fined, you pay both a fine and have to surrender all the ill gotten money in tax.
As long as it doesn't work this way, France will have prices way higher than its neighbours.

I'm not very good in english so i don't all understand what are you say, specialy the part with the taxes.But if i've been undersood what did you say,it's true there is a lot of probleme of collusion in france beetween the three carriers, there have already been ordered by the court for the periode 1998-2001 and 2004-2006.we will soon have a new carrier in 2012 and I hope things will change soon.
post #25 of 44
Quote:
Originally Posted by msuberly View Post

I didn't ask why unlimited calling to mobile phones wasn't free. I asked why it was tied to a texting plan.

because they want your money....
i already had unlimited family messaging. i have to since my 21 yr old daughter texts 7000 or so a month, and is on my plan. So it really doesnt cost me more it just adds a well deserved feature to my current plan.
post #26 of 44
Quote:
Originally Posted by BUSHMAN4 View Post

Be sure before you start changing your ATT plan that you qualify. Spoke to 3 different ATT associates and got 3 different stories.

That's the ATT I remember, and refuse to go back to. Their associates are perfectly happy answering your question without regard to whether or not they actually know what the hell they're talking about. And if you're dumb enough to actually believe what an ATT rep tells you, but the bill doesn't reflect it, they just shrug their shoulders and say too bad. It's the customer's fault for believing the ATT employee. After being screwed over this way 3 different times for varying amounts of money, I finally lost my patience. I'm using an Android phone because I absolutely refuse to be an ATT customer anymore. When my plan is up maybe I'll try one of these Verizon iPhones..
post #27 of 44
Back to the good old days of competition between carriers it seems. Before we know it we will have TV ads featuring several nerdy guys each representing a carrier doing wacky things and the cute, less nerdy one representing the advertiser's own brand ... oh wait a minute ...
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post #28 of 44
I just got off the phone with AT&T. If you have the 700 minute or above family plan and unlimited texting you are eligible for mobile to any mobile but apparently you have to call them to switch your unlimited texting plan to the new plan that includes mobile to any mobile. Just did it, not hard at all. Not sure what the plan is for single users.
post #29 of 44
off topic but on-discussion: NYC and SF Bay have the most issues with ATT. i live in Connecticut and have never had a problem with ATT until i go into NYC. it's a pain there - at least 1 in 10 calls get dropped, and voicemails come through 15 minutes after someone calls [even though your phone never rings]. i can put up with it in the two days a month i spend in the city.

back on topic: can someone please link to a simple chart comparing the iPhone plans on ATT vs VZW?
post #30 of 44
Quote:
Originally Posted by oshioshi View Post

I think the pricing structure in the US for mobile communication is really sad.
I live in Austria, and i pay with the 3rd largest provider Orange for 1000 minutes free voice in all networks, unlimited voice to Orange, 1000 SMS to all networks, unlimited SMS to Orange, 3 GB of data without speed cap, and 300 minutes of active & passive voice roaming to/in all european countries plus some other a monthly fee of 18,80 Euro. And that includes all this. 18,80 EUR!
How much would this package cost in the US?

US cell networks have always sucked compared to the rest of the world. Slower and more expensive. It's not even a little bit it's a lot, like 3 to 4 times as expensive (see http://news.cnet.com/8301-1035_3-10307726-94.html)

I don't expect this will ever really change, too many people make money off of ignorant american families.
post #31 of 44
BTW, this offer from AT&T is still a rip-off, because it requires you get unlimited text messaging. Anyone with half a brain on an iPhone is using Textnow or Textplus for FREE text messaging. Which is the way it should be– text messages are data, and should be part of your data plan, not a separate $20 charge.

This is essentially AT&T trying to trick people into paying for unlimited messaging, since they know if you have an iPhone you get get apps which give you msgs for free.
post #32 of 44
textnow is not exactly as convenient as normal texting.
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post #33 of 44
What a little competition can do!
post #34 of 44
To little to late....sayonara ATT
post #35 of 44
I have Verizon Nationwide Unlimited Talk & Text plan to any mobile network and it gives me what AT&T is offering. I don't have to worry about who I'm calling. They also have plans that allow you to choose any of 5 or 10 numbers to call without using your minutes.

My unlimited plan has 2 phones and it's only $119 per month + the usual taxes and fees. I don't see that AT&T is offering anything better that Verizon doesn't already offer. btw: I live in cow country and AT&T doesn't even show up in our pasture!
post #36 of 44
Quote:
Originally Posted by xgman View Post

textnow is not exactly as convenient as normal texting.

It definitely is not... neither is Google Voice (it is better at voicemail, but requires a seperate application than the phone). It is difficult to explain to most people that they should call you on one number & then text you on a different number; plain & simple.

Back to the topic at hand: I have a premier account & when signing on to the website, I am offered 4 different texting options.

1) iPhone Messaging Unlimited (the only choice when I subscribed) - $20

Youve got unlimited data for your iPhone, why not get unlimited messaging? With iPhone Messaging Unlimited, you never have to worry about sending or receiving text, picture or video messages again. Send as many as you want, to as many friends and family as you want, as often as you want.


Prices are billed monthly and are valid for use in the U.S. only. Charges for international messages sent from the U.S. are $0.25 for Text Messages and $0.50 for Picture/Video Messages. Charges for usage while roaming internationally: $0.50 for each text message sent, $1.30 for each picture/video message sent. Standard rates apply to all incoming messages.


2) Messaging Unlimited (AT&T Recommends) - $20

The freedom to message any way to anyone
Unlimited text, picture, video, and Instant Messaging (IM) messages.



Text messaging
Private, to-the-point communication
Just type the message, pick a wireless phone number, and send


Picture and video messaging
Share a smile, a cute moment, or that thing you just have to buy
Snap the photo or video with your camera phone, pick a mobile phone or email address, and send


Instant Messaging
Chat real-time with IM on your phone
Use AOL® Instant Messenger, Yahoo!®, and Windows Live Messenger®


Learn more
More about messaging


Prices are billed monthly and are valid for use in the U.S. only. Charges for international messages sent from the U.S. are $0.25 for Text Messages and $0.50 for Picture/Video Messages. Charges for usage while roaming internationally: $0.50 for each text message sent, $1.30 for each picture/video message sent. Standard rates apply to all incoming messages. For full details on Messaging & Data Bundles, go to att.com/mediaterms. Unlimited Data package required for CV Video, XM Radio, MobiTV and MobiRadio users. Pay-Per-Use Charges: Text/Instant Messaging $0.20 per message; Picture/Video Messages $0.30 per message; Web browsing $2/MB Applies to new customers or customers who change voice plans, or cancel data plans on or after 7/31/09, otherwise 1¢/KB. MEdia Net and Data Unlimited are not available on PDAs/Pocket PCs, RIM® devices or LaptopConnect cards. Additional subscription and download charges may apply.


3) Messaging Unlimited With Mobile to Any Mobile - $20

Unlimited Calling and Messaging to or from any Mobile in the U.S., Puerto Rico, or U.S.V.I. Messaging Unlimited includes domestic Text, Picture, Video and Instant Messaging.

4) Messaging 1000 - $10

Stay connected anytime, all the time, 1000 text, picture, video, and Instant Messaging (IM) messages per month. Additional messages are 10 cents each. For a low monthly fee, Messaging 1000 gives you 1000 text, picture, video, and instant messaging.


Text messaging
Fast, fun, to-the-point communication
Just type the message, pick a wireless phone number, and send

Picture and video messaging
Share a smile, a cute moment, or that item you just have to buy
Snap the photo or video with your camera phone, pick a mobile phone or email, and send

Instant Messaging
Chat real-time with IM on your phone
Use AOL® Instant Messenger, Yahoo!®, and Windows Live Messenger®


Prices are billed monthly and are valid for use in the U.S. only. Charges for international messages sent from the U.S. are $0.25 for Text Messages and $0.50 for Picture/Video Messages. Charges for usage while roaming internationally: $0.50 for each text message sent, $1.30 for each picture/video message sent, and $0.0195 for each kilobyte used. Standard rates apply to all incoming messages. Additional charges for premium messages and content apply. For full details on Messaging & Data Bundles, go to att.com/mediaterms, Pay-Per-Use Charges: Text/Instant Messaging $0.20 per message; Picture/Video Messages $0.30 per message.



Why would they have 3 options that seem to be essentially the same thing? Obviously customers would want the most beneficial (choice 3) to them, if all else is equal. This reminds me of AOL, where you could still use their service for free, you just needed to call and cancel any automatic payments they were gladly accepting. Anyone else?
post #37 of 44
I'm not sure who you people are texting, but my friends don't exactly have a problem sending their text messages to a "Dan text" entry saved in their addressbooks Or just replying to the texts I send.

Yes you have to explain it to them the first time, but its not like they have to keep typing in a special number. You get a dedicated phone number, save it one time and use it from then on. Simple.

Plus the apps have push notifications, emoticons, picture messages, custom ringtones, etc. If anything its better then regular text messaging.
post #38 of 44
This is similar to Sprint's Any Mobile Any Time plans.They package their plans cleverly and bundle their messaging into the plan so doesn't look like a weird add on requirement.
post #39 of 44
More, but who cares about few bucks difference.. if you cannot afford it do not buy it use the public phones...1000 sms? I burn that in 2 days.
of course it costs less your average income is way less than in US...how about housing?? it is sad that in Europe the average apartment/house cost 10 times one here in the US.

Quote:
Originally Posted by oshioshi View Post

I think the pricing structure in the US for mobile communication is really sad.
I live in Austria, and i pay with the 3rd largest provider Orange for 1000 minutes free voice in all networks, unlimited voice to Orange, 1000 SMS to all networks, unlimited SMS to Orange, 3 GB of data without speed cap, and 300 minutes of active & passive voice roaming to/in all european countries plus some other a monthly fee of 18,80 Euro. And that includes all this. 18,80 EUR!
How much would this package cost in the US?

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post #40 of 44
Quote:
Originally Posted by MagicFingers View Post

because they want your money....
i already had unlimited family messaging. i have to since my 21 yr old daughter texts 7000 or so a month, and is on my plan. So it really doesnt cost me more it just adds a well deserved feature to my current plan.

No, it's to increase their revenue to make up for the loss associated with offering the free calls, plain and simple. Text messages are by FAR the least taxing form of communication on their network and by far the most profitable for companies. Any texting plan that costs extra is a huge ripoff, regardless of carrier, considering the minuscule amount of data used to transmit a text. Parents that have a text-addicted teen should not buy a stupid texting plan but instead charge the teen for going over the standard monthly allotment. A month or two of that will put the brakes on that problem and maybe get the cell companies to cut those ripoffs. On the other hand, maybe texting teens help keep rates lower for the rest of us.... naaaahhhhh!
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