Originally Posted by canyonblue737
I am an airline pilot for a large major US airline. Let me explain what these are really going to be used for...
Electronic Flight Bags primarily replace paper charts and paper manuals first and foremost. Currently the vast majority of airlines use paper charts in huge binders that total thousands and thousands of pages. Each pilot has a set and the weight and cost of the service is very high. Every 2 weeks hundreds of those thousands of charts are updated and so a tedious and costly by hand change out of charts has to occur. The same is true for flight and maintenance manuals, also totaling thousands of pages with frequent updates.
This hits a nerve...
Different time, different indusrty -- same problem:
In 1964-1980, I worked for IBM. Many of these years were spent as a Systems Engineer (Technical Market Support Representative) for mainframe computers. In a branch office, there could be 10s-100s of salesmen, 10s-100s of system engineers and 10s-100s of customer engineers (repairmen). There were thousands of branch offices.
Each salesman and system engineer always carried a sales manual containing detailed descriptions. prices, availability for every product we sold -- hundreds of [very thin paper] pages of very small print.
These sales manuals were updated continuously -- requiring several hours each week to remove and replace the pages.
In addition. each system engineer had a set of technical manuals describing the computer systems he, specifically, supported: computer model; peripherals; operating systems (there were several choices); applications; programming languages (there were several), etc. A reference set of these manuals was, typically, a 4-6 foot high stack of 8 1/2 x 11 binders. Guess what, each of these manuls were. also, updated continuously -- another few hours per week updating manuals.
Most IBM salesmen and system engineers carried their sales manual, brochures and whatever technical manuals would be used (that day) in an attache case -- roughly equivalent of your flight bag.
IBM Customer Engineers (repairmen) had an equivalent collection of repair manuals with repair/maintenance procedures, wiring diagrams, pictorial repair diagrams, etc.
At that time, IBM had over 400,000 employees -- I suspect at least 1-200,000 were salesmen, system engineers or customer engineers.
So, hundreds of thousands of employees, spending 5-10 hours each, every week -- pushing paper to keep their manuals updated.
That whole problem and waste of time could be eliminated by giving each of those an iPad and electronic updates -- much the way app updates are delivered to the iPad, today!They would be more productive, more efficient and more effective!
I don't know how IBM branch offices operate, today.
But any company that has a large field organization: salesmen calling on customers; repairmen going on site; support people training customers or fixing software problems...
These companies have a need similar to the airplane pilots, flight engineers, maintenance and repairmen.
They must have a set of constantly updated information
at their fingertips, with them
during their working hours.
I wonder how many thousands of companies
and millions of employees
have similar needs.