Originally Posted by kpluck
ROFL!! Yes, there can be no doubt, it failed only because of the reasons AI wrote about.
From everything I read the Zune it actually was reasonably good hardware. They had a great music subscription system, Zune Pass. All the music in their library for $15 bucks per month, plus you get credits to buy 10 songs each month.
I think the Zune failed primarily because of Microsoft's horrible marketing and of course, Apple's market dominance (well deserved be that as it may).
I thought this too, but then I actually used the thing. It wasn't half as good as advertised. The screen wasn't good, and the UI was terrible (but pretty). The same is true with WP7. I just don't like the UI (although its lickably good looking). Its really easy to get lost, and its really hard to tell where you have to go. And its filled with swiping, which of all the iOS gestures, is my least favorite. It just loses to the pinch, and the reverse pinch because there is no better way to achieve what those gestures achieve. A simple button to move onto the next page is far more efficient than swiping around. A swipe is necessary on a large contiguous page, like a website, and unfortunately, the WP7 UI is designed the same way, for no good reason other than looks.
I have also seen other less tech savvy folks use it, and get really confused about how to do things. I honestly think its the Zune syndrome. Fanbois are the only ones buying it, and well then obviously the reviews will be good.
On the other hand, I have to give tremendous credit for MS for making the best looking mobile OS and not just blindly imitating the iPhone, a la Android. And while I will never grow fond of the swiping, there is great potential in WP7 if they think out the user interface more thoroughly.