Originally Posted by Ireland
True, but to be fair Apple is operating at a different volume than any other company in the world right now.
I have been to the Boylston Apple Store everyday since Friday (but not today). I have been to the Store also a few days after the launch of the otiginal iPad, and also the iPhone.
I was there at 5pm last Friday. Since I was not buying the iPad2, I did not line up and was among the first to get in (after I have taken a few shots outside). My goal on Friday was to get a general impression of the kind of people buying the iPad.
The process was very orderly, even if it was very busy. The weather was bad until early afternoon, and the line was long but not overwhelming. What amazed me though was that the lines got even longer and was still quite long, until well past 830pm, More than likely because of the office workers. Those in line were assured that there were plenty of stocks.
From what I overheard, before I left, they did not give away any tickets to latecomers last Friday. who were not already in line. They were advised to come the following day and be served on a first come-first serve basis.
Some of the staff were talking about it the following day, and they have to work overtime. You can see it in their faces too. The Store remained busy since Friday, and I have not encountered anyone to suggest that there were shortages. There were no line inside the area reserved for customers that intend to buy the product that was launched. The staff number though remained high, more than the usual days. There wee buyers and there were many in the iPad2 sections.
Between last year and this year, I would say the iPhone4 was most sustained. There were many customers waiting in line inside many months after. I think they instituted the ticket system since the original iPad so that people who lined up previously had already assured reservation to get one the following day or whenever they can come.
So, either the Boylston staff and management were more efficient since last year since the launch of the original iPad.
What is different this year is that there are more outlets selling the product, iPad2 from day one. Near my place, there are three Apple Stores that can be accessed through the subway or bus. There is a fourth one that could be reached also via the subway but it is too far. The Boylston Apple Store is the most busy because it has more staff that cater to customer services, including the only one providing the Professional Services, as of now.
Apart from the Apple Store, there is also a Best Buy and a Target near my place, and there are Verizon and AT&T stores all over the city. One of the salesmen at the Verizon store also at Boylston St, was agressively selling the Xoom, and badmouthing the iPad2. No mention of the Samsung Galaxy at all. It was also suspicious that the iPad2 on display when I visited had malfunctioning Wifi connections but both the Xoom and the Galaxy were working, at least when I tried to view my website. I did not bother checking more because thee was no problem with the Wifi versions of the iPad2 at the Apple Boylston Store.
Also, my site (website version) loaded much faster on the iPad2 (Boylston Apple Store). .Moreover, the website version of my site had less of an "El Greco" look that was quite how it looked in the Samsung Galaxy. The Android optimized version of the site that appeared in the Galaxy looked ugly and not functioning well, so I might disable the version for the Android.