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Thread Starter 
Is anyone having strange issues with music video groupings on an iPhone or iPOD Touch
after the 4.2 software patch? I'm seeing some of my music video groupings labeled as
episodes, and the image used for the grouping is coming from my song album art instead of
one of the videos. I called Apple support and got nowhere. Their stock answer is: If the
videos didn't come from iTunes, we have no frame of reference for troubleshooting this
problem. In other words, if you don't get your video content from iTunes, they will not fix
problems that arise from their software releases. When I told them that I'm not having this
problem with another iPOD Touch with the same music videos but still on the 4.1 version,
they didn't have an answer. Since Apple already demonstrated their worthless customer
service on this issue, does anyone have a workaround for this problem?