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Light leaks with LG iPad 2 displays make Samsung Apple's new primary supplier

post #1 of 50
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After LG screens for the iPad 2 exhibited issues with light leakage at launch, Apple shifted most of its touchscreen purchases instead to Samsung.

Samsung shipped four million 9.7-inch panels for the iPad in the first quarter, according to DigiTimes. That total put it ahead of rival LG Display and made Samsung the largest touchscreen supplier for Apple.

LG only shipped 3.2 million units in the quarter, as there was a light leakage problem with panels produced at the company's sixth-generation production lines. Sources told the Taiwanese publication that LG has addressed issues with light leakage, and "shipment momentum" is expected to return to the company in the second quarter.

After the iPad 2 launched in March, some users reported issues with light leaks and yellowing on the tablet's 9.7-inch display. Some early iPad 2 units showed light leaking onto the screen around its bezel when displaying a dark image, sometimes referred to as a "flashlight effect."

Apple experienced crushing demand for the iPad 2 after it debuted, and has continued to struggle in restocking units. Chief Operating Officer Tim Cook referred to the situation in his company's quarterly earnings conference call as "the mother of all backlogs."



He also admitted that he wishes Apple could have produced a lot more iPad 2 units, as the company sold every device it managed to manufacture following its launch window. But he stopped short of confirming any specific component issues or shortages in the manufacturing process.

"Demand has been staggering, and I'm not going to predict when supply and demand will come into balance," he said. "I can only be confident on the supply side.
post #2 of 50
I remember back in the 80s/90s when LG used to be GoldStar, they didn't exactly have a reputation for quality back then either. We had a GoldStar TV.
post #3 of 50
Quote:
Originally Posted by ascii View Post

I remember back in the 80s/90s when LG used to be GoldStar, they didn't exactly have a reputation for quality back then either. We had a GoldStar TV.

LG=lucky GoldStar

Although I think LG products are now better than what Goldstar was like, you don't want to have to deal with them on warrantee issues.

After dealing with one customer hostile warrantee rep I will never allow another LG product into my house.
post #4 of 50
How widespread is this problem? I remember seeing a few reports on this when the iPad 2 came out, but I don't have any problem with mine, which I bought on day 1 (I tested it with a black screen in a dark room and didn't see any streaks.) Anyone else seen this?
post #5 of 50
Has any one be able to get a replacement iPad 2 do to this issue?
For the most part on my iPad 2 i did not notice this issue until I viewed some photos and a movie that did not take up the whole screen. There is definite light leakage and can be really annoying watching a movie in a dark room.
post #6 of 50
apparently, as mine leaks, not much but it does. It is the white version BTW, so might be that they use LG in white ones? And the black isn't black too much either, bit blueish.

Anyway, do not care much. Will sell it on eBay and buy a new one with more memory anyway :-)
post #7 of 50
Quote:
Originally Posted by ascii View Post

I remember back in the 80s/90s when LG used to be GoldStar, they didn't exactly have a reputation for quality back then either. We had a GoldStar TV.

I had no idea that LG was GoldStar. GoldStar was always third tier if that high as far as I was concerned - that was who made the little TVs or VCRs that you could by for about 70% or less of what 2nd quality stuff was. That was always like what the guys at KMart would even tell you was crap - and KMart sold a lot of crap - but even GoldStar was below their standards.

I looked at LG TV's when I bought my new 50" for the MBR last year and ended up with Sony's top end product and couldn't be happier. The LG and nothing else could stand up to Sony's (say what you will about Sony but in my book they still have the best picture around - there menu system and software sucks but I don't have to deal with it much).
post #8 of 50
Quote:
Originally Posted by peteo View Post

Has any one be able to get a replacement iPad 2 do to this issue?
For the most part on my iPad 2 i did not notice this issue until I viewed some photos and a movie that did not take up the whole screen. There is definite light leakage and can be really annoying watching a movie in a dark room.

Apple: Hey LG, the new screens you sent us are faulty. If we get too many complaints we're doing a recall and we'll expect you to replace every screen for free.

LG: No can do, Apple. Those screens were fine at the factory. How about if we give you a 10% discount.

Apple: How about if you fuck off! You'll hear from our legal team within the hour.

LG: Oh...

Apple: Hello, Samsung...
Hmmmmmm...
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Hmmmmmm...
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post #9 of 50
Quote:
Originally Posted by Damn_Its_Hot View Post

I had no idea that LG was GoldStar. GoldStar was always third tier if that high as far as I was concerned - that was who made the little TVs or VCRs that you could by for about 70% or less of what 2nd quality stuff was. That was always like what the guys at KMart would even tell you was crap - and KMart sold a lot of crap - but even GoldStar was below their standards.

I looked at LG TV's when I bought my new 50" for the MBR last year and ended up with Sony's top end product and couldn't be happier. The LG and nothing else could stand up to Sony's (say what you will about Sony but in my book they still have the best picture around - there menu system and software sucks but I don't have to deal with it much).

I sold Goldstar products for a major retailer back in the late 80s. The return rate was phenomenal. Absolute crap.

As far as LG. Two people that I know (you know... a friend of a friend's brother's mother's next door neighbour) bought LG tv's and returned them because of burn in within the first month.
Hmmmmmm...
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Hmmmmmm...
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post #10 of 50
My 16gig wifi only has this problem. Glad they did something about it. It's not bad enough for me to want an exchange though.
post #11 of 50
I used to work for BEST Catalog Showrooms in the 1980s in the warehouse, pulling orders and processing returns during off-peak hours.

The rate of return for Goldstar and Emerson products was extraordinary. We shipped an enormous quantity of Goldstar and Emerson TVs and VCRs back to the main distribution center for warranty credit. Lots of products were dead straight out-of-the-box, and the rest seemed to die within a couple of weeks. It seemed we received nearly as many back as returns than we sold. My defect area had almost as many Goldstar and Emerson products as the new stock area.

I didn't know this at the time, but Emerson was buying their televisions from Goldstar and branding them under the Emerson name. No wonder they were equally as bad!

I resolved back in 1986 to never buy anything manufactured by Goldstar or Emerson again, and I've kept that vow.
post #12 of 50
I have 2 iPad2's. Both of them have this issue. Under normal circumstances, you wouldn't ever see it. However, in a dark room, where the screen is mostly black, the light is very visible. We thought about returning the first iPad when we discovered it. But, we decided not to when we realized that both did the same thing. But, if there is a possibility that we can get one without this issue, I'd exchange them.
post #13 of 50
This is why sticking with a quality supplier like Samsung is important.

TSMC has its issues with the recalled nVidia chips.

Now LG has its problems with the light leaks.

Samsung never had any problems with its components.

They have the best batteries, screens, RAM chips, NAND flash, SOC chips and hard drives in the business.

"Like I said before, share price will dip into the $400."  - 11/21/12 by Galbi

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"Like I said before, share price will dip into the $400."  - 11/21/12 by Galbi

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post #14 of 50
How does one verify if the screen is made by LG or Samsung?

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iMac mid 2011 • 27 in • 3,4 GHz Core i7 • 32 GB RAM • AMD Radeon HD 6970M 2GB VRAM

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post #15 of 50
I got my iPad 2 the day they went on sale in Canada. It has the light leak problem. I figured I'd wait a few months before I attempt to exchange it, for the supply to loosen up a little and in the hope that they get the bugs worked out in their manufacturing process. It's not very apparent unless I'm using it in a dark room, which isn't all that often.
post #16 of 50
Apple is suing Samsung for allegedly copying their products. Does it really matter any more? When you go to the store and buy an iPad, you're effectively buying a Samsung tablet!
post #17 of 50
weird. they color coordinated people with ipads
Groupthink is bad, mkay. Think Different is the motto.
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Groupthink is bad, mkay. Think Different is the motto.
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post #18 of 50
I didn't notice mine for a couple of weeks until I was in a dark room and viewed a movie from portrait orientation. There are a couple spots on the bottom that show a little bit. I've never had it destract me and don't really find it to be an issue it's so minor. I've seen many worst cases from pictures on the Internet, which I'm sure if mine was doing that I would return it.
post #19 of 50
Quote:
Originally Posted by Galbi View Post

Samsung never had any problems with its components.

Thats a bold statement that easily proven incorrect with a simple search.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #20 of 50
Quote:
Originally Posted by jeffreytgilbert View Post

weird. they color coordinated people with ipads

I know, right?
And the smart covers with the background colors...
Progress is a comfortable disease
--e.e.c.
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Progress is a comfortable disease
--e.e.c.
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post #21 of 50
Quote:
Originally Posted by Galbi View Post

This is why sticking with a quality supplier like Samsung is important.

TSMC has its issues with the recalled nVidia chips.

Now LG has its problems with the light leaks.

Samsung never had any problems with its components.

They have the best batteries, screens, RAM chips, NAND flash, SOC chips and hard drives in the business.

Completely agree. People forget that Samsung is nothing more than many, many different companies all operating under the same name. Appliances, mobile, televisions... and then the manufacturing and distribution side. They are, in my opinion, the best manufacturer and distributor in the market. Their own consumer products are hit or miss (appliances and TVs are top notch, IMO, computers and cameras are subpar, and their phones are somewhere in between), but their parts are the best in the world.
post #22 of 50
Quote:
Originally Posted by einsteinbqat View Post

How does one verify if the screen is made by LG or Samsung?

If you have light leak, it's LG.
post #23 of 50
Quote:
Originally Posted by tjwal View Post

LG=lucky GoldStar

It is true that LG was once known as Lucky GoldStar. But about 10 years ago the company went through a multimillion dollar campaign to rebrand themselves simply as LG. They dropped the Lucky GoldStar and now claim the LG stands for "Life's Good". The quality of manufacture has gone up, since the Lucky GoldStar days.
post #24 of 50
LG = Light Glitch

Have you seen the new Samsung Smart TVs with the picture right up to the edge of the screen?

Wow they look good. I hope the next generation iMac follows this path if they buy the screens from Samsung.
post #25 of 50
But, but ... Samsung has been stealing Apple's technology! Switch supplier! Ask intel to make the chips!

That'd show them!
[/s]
post #26 of 50
Quote:
Originally Posted by Damn_Its_Hot View Post

I had no idea that LG was GoldStar. GoldStar was always third tier if that high as far as I was concerned - that was who made the little TVs or VCRs that you could by for about 70% or less of what 2nd quality stuff was. That was always like what the guys at KMart would even tell you was crap - and KMart sold a lot of crap - but even GoldStar was below their standards.

I looked at LG TV's when I bought my new 50" for the MBR last year and ended up with Sony's top end product and couldn't be happier. The LG and nothing else could stand up to Sony's (say what you will about Sony but in my book they still have the best picture around - there menu system and software sucks but I don't have to deal with it much).

Sony is good. I heard that Sony and Samsung share flat panels factories in China.
post #27 of 50
My wife has a 32gb Ipad 2 (ATT); I have the 64 ATT. Both have minor light leakage. Purchased in early April. Waiting for this issue to be resolved fully before I return them.
post #28 of 50
Mine is also leaking. Purchased on release date. Best buy said I could return it as soon as they get some more in.
post #29 of 50
I didn't notice mine at first until I started watching a Netflix movie
post #30 of 50
I bought an LG 50" plasma about 4 years ago. I bought it primarily because it had a great feature set for the price (it was probably about 30% cheaper than competing sets from Sharp, Sony etc).

I bought an extended warranty for it at purchase which came in handy when the screen started to show some odd discolouration after a couple of years. I had the controller board replaced under the warranty (on-site, very handy!) and since then the picture has been flawless.

I can't imagine upgrading anytime soon (other than having to buy an HDMI switcher box to accommodate some more HDMI devices) - it continues to perform perfectly.

I would very happily buy another LG panel, particularly if they retain their price advantage of many of their competitors.
15" uMacbook Pro 2.4Ghz 8GB 128GB SSD/500GB 7200rpm, iMac 27" i5 16GB 1TB, MacBook Air 8GB 256GB, iPhone 5s 64GB, iPhone 4 32GB, iPad 4 64GB, Apple TV2/3, iPod Nano 2nd gen, iPod Touch 4th gen,...
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15" uMacbook Pro 2.4Ghz 8GB 128GB SSD/500GB 7200rpm, iMac 27" i5 16GB 1TB, MacBook Air 8GB 256GB, iPhone 5s 64GB, iPhone 4 32GB, iPad 4 64GB, Apple TV2/3, iPod Nano 2nd gen, iPod Touch 4th gen,...
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post #31 of 50
Quote:
Originally Posted by peteo View Post

Has any one be able to get a replacement iPad 2 do to this issue?
For the most part on my iPad 2 i did not notice this issue until I viewed some photos and a movie that did not take up the whole screen. There is definite light leakage and can be really annoying watching a movie in a dark room.

I had mine replaced for this issue. My light bleed was not that bad. I had to wait 2 or 3 weeks for my replacement to show up. The new unit is flawless.
post #32 of 50
Quote:
Originally Posted by Askew View Post

I used to work for BEST Catalog Showrooms in the 1980s in the warehouse, pulling orders and processing returns during off-peak hours.

The rate of return for Goldstar and Emerson products was extraordinary. We shipped an enormous quantity of Goldstar and Emerson TVs and VCRs back to the main distribution center for warranty credit. Lots of products were dead straight out-of-the-box, and the rest seemed to die within a couple of weeks. It seemed we received nearly as many back as returns than we sold. My defect area had almost as many Goldstar and Emerson products as the new stock area.

I didn't know this at the time, but Emerson was buying their televisions from Goldstar and branding them under the Emerson name. No wonder they were equally as bad!

I resolved back in 1986 to never buy anything manufactured by Goldstar or Emerson again, and I've kept that vow.

Wow. Thanks for sharing that!

"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
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"Apple should pull the plug on the iPhone."

John C. Dvorak, 2007
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post #33 of 50
Quote:
Originally Posted by neiltc13 View Post

Apple is suing Samsung for allegedly copying their products. Does it really matter any more? When you go to the store and buy an iPad, you're effectively buying a Samsung tablet!

No.

How come Samsung's very own tablet(s) suck ass?

have they decided they'll reserve the best for Apple and put out crap when it comes to their own brand?
post #34 of 50
Quote:
Originally Posted by neiltc13 View Post

Apple is suing Samsung for allegedly copying their products. Does it really matter any more? When you go to the store and buy an iPad, you're effectively buying a Samsung tablet!

That's like saying that when you buy a Picasso, you're effectively buying a bunch of paint and a canvas.
post #35 of 50
Quote:
Originally Posted by rkcooke View Post

If you have light leak, it's LG.

And how does one verify that light leaks?

iMac mid 2011 • 27 in • 3,4 GHz Core i7 • 32 GB RAM • AMD Radeon HD 6970M 2GB VRAM

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iMac mid 2011 • 27 in • 3,4 GHz Core i7 • 32 GB RAM • AMD Radeon HD 6970M 2GB VRAM

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post #36 of 50
Quote:
Originally Posted by Quadra 610 View Post


How come Samsung's very own tablet(s) suck ass?

have they decided they'll reserve the best for Apple and put out crap when it comes to their own brand?

That's actually the truth.

Samsung's component unit can make more money selling the best components to Apple instead of using those components for their own smartphones/tablets.

The only exception is the AMOLED PLUS screen, because they can only produce a small amount, it's of no use to Apple, so they use that for their own Galaxy phones.
post #37 of 50
Quote:
Originally Posted by peter236 View Post

Sony is good. I heard that Sony and Samsung share flat panels factories in China.

Sony uses Samsung's panels made in South Korea.
post #38 of 50
Quote:
Originally Posted by frenchquarter View Post

Sony uses Samsung's panels made in South Korea.

The point here is that, Sony is just a rebadged Samsung.
post #39 of 50
I have the light leak issue. However given that I have to be without my iPad 2 for about a month waiting for a replacement... I think I'll hang on to mine for now.

Glad to see Apple has addressed the issue though, at least on the manufacturing side, and have been accepting this as a problem and replacing units for customers.

But just like with my iPhone 4 where I am, it will be an unknown number of weeks before replacements are given, for whatever reason for the iPhone and iPad respectively.

And I can't be without my iPhone 4 and iPad 2 nor my Mac. What times we live in!
post #40 of 50
Quote:
Originally Posted by einsteinbqat View Post

And how does one verify that light leaks?

Very easy test. In a dark room, put your iPad 2 flat on the table. Turn the brightness all the way up. Open the Camera and make sure you select the rear-facing camera. If there are light leaks you will see a "spotlight" coming from small corners or like a "pinching" of light on a black background. Rotate the iPad a bit so the silver bar at the bottom of the screen moves to a different part of the screen.

More accurately, download an image with pure black from Google, view this fullscreen in a dark room with the brightness all the way up.

BTW, Thank you very much LG, great job this time 'round. NOT.
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