Originally Posted by Alfiejr
- the amount of product info you can access on the iPads is very limited. much less than product info on the Apple website. no specs, etc. that was disappointing.
I thought I read somewhere that you could compare specs on different models of the machine featured on the kioskelle.
Also, we're seeing only the initial rollout of this system. It is not too far-fetched that in the future, you'll be able configure, order, purchase, arrange for pickup, schedule a Genius appointment, etc. on the same kioskelle.
All the while, the customers become more familiar and comfortable "shopping-in-place" in this efficient way.
- somehow the iPad touchscreen works through a layer of lucite on top of it. how does that work?
- i didn't use the Call Staff button, but that is a welcome addition.
- Apple needs to install hand sanitizers at every table. seriously. this is a great way to spread colds, flu, etc.
- it's all a great iPad demo of course. marketing. will help sell more iPads.
otherwise things looked the same. what Apple really needs most are bigger stores - many of the early ones are way too small and crowded - and a separate area for business customers who need to have extended conversations and demos of software like FileMaker etc.
A friend once worked for Simpson's Department store in Canada. Customers would stand at the counter and order from a catalog (using punched cards). The packet of cards was sent to the warehouse where the order was picked by stock-pickers on roller-skates.
When the customer went to the delivery area his order was loaded into the car.
Just imagine how this might work for CostCo or IKEA.
In the 1980's we installed networked Apple ][ computers in the first BullWinkles in Santa Clara -- a family pizza arcade restaurant. There were computers at the counter and in the kitchen. The system greatly simplified ordering, increased accuracy, reduced costs and sped up the ordering process.Bullwinkle's Restaurant
Today, restaurants could place a kioskelle (or several) at each table and display menu items and allow the customer to place his order (then let the kids play or the parents surf).
There are just so many possibilities of this "direct shopping in place" solution -- some problems sure, but those will be worked out!