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Apple's 'Retail 2.0' overhaul launches first in Australia - Page 3

post #81 of 159
Just got back from the Apple Story at Legacy Village in Beachwood (Cleveland, OH). They have the new 2.0 look as well. Every item (including iPad 2s) have iPads next to them with the information on hand. Every store iPad is in landscape mode, glued down to one of the arcylic disks and attached with a cable to a hidden dock, or something below the screen. The home buttons indeed do nothing. They have also added more acrylic blocks to the various tables with each product line in large letters. But one thing was for sure: it was one of the joyfully noisiest stores I have ever been in. Yes they have a ton of employees in the blue shirts walking around (very happily asking if I needed anything several times), and TONS of customers. It was as if they were giving stuff away. I have been in this store several times, but this was a new level of buzz. Way to go Apple!
post #82 of 159
Quote:
Originally Posted by addabox View Post

Sure, but you're a bitter asshole that who literally never posted a single thing that wasn't belittling Apple, Apple's customers or this site, so why should we expect you to think anything else?

Now that we have established what he is, can we stop quoting the ENTIRE posts of not just him but all the other usual suspects?

Thanks!

You might be fine waisting you time with their ilk, but the only flaw in the forum software's ignore feature is with those that feed the trolls by quoting their ENTIRE post
post #83 of 159
Quote:
Originally Posted by bettieblue View Post

Yep. This huge circle jerk of iFans over this nothing announcement.

And yet your here posting too
post #84 of 159
Quote:
Originally Posted by solipsism View Post

Maybe we should all just buy online. Oh wait, didnt Bird Flu originate in China where their products are made?

You only have to worry if a mosquito flies out and bites you.

The upside is you would get to live in a cool bubble
post #85 of 159
Quote:
Originally Posted by solipsism View Post

I had never heard of McLean, Virginia. Looking it up on Wikipedia only shows a population just under 40k for th 2000 census. So why was this city chosen as the inaugural Apple Store?

I live 15 minutes from there. It's the retail capital of northern VA, which is one of the richest areas in the country. Tysons Corner is what most people would call it, but if you're from out of the area you probably wouldn't know about it. There are two very large malls that siphon off a lot of your tax money (having been paid out as salary and paid to contractors for the govt) in the city.
post #86 of 159
Quote:
Originally Posted by ameldrum1 View Post

iPads cost signifcantly less than people though.

Shhhh, the unions will go nuts.
post #87 of 159
Quote:
Originally Posted by akf2000 View Post

Seems like overkill but of course Apple don't have to pay retail for their iPads!

Opportunity cost. They do pay retail. Forgoing $600 in revenue.
post #88 of 159
Partial quote

Quote:
Originally Posted by bettieblue View Post


"jerk of iFans".

That's a collective noun I've never heard!
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From Apple ][ - to new Mac Pro I've used them all.
Long on AAPL so biased
Google Motto "You're not the customer. You're the product."
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post #89 of 159
Quote:
Originally Posted by elroth View Post

Nice glossy screens on those iPads - I assume they'll let you move them around so you can read them.

there is no such thing a 'nice reflective' display ... might as well get a mirror instead.
post #90 of 159
Quote:
Originally Posted by kpluck View Post

Yep. And now every customer that uses one those germ transfer stations can delight in knowing any bug that the person that used it before them had is now living on their fingers. Progress indeed.

Quote:
Originally Posted by solipsism View Post

Are you really that phobic about germs on a glass display? Note that all their other devices are glass covered and touchable, too. Note that in Western culture is customary to shake hands. Also note that not being exposed to germs will prevent you from building up natural immunities.

But remember, Mobile phones harbor 18 times more bacteria than a flush handle in a typical men's restroom.!

I have no doubt it's true, although I'm sure they're different germs. And I have no doubt that our society has problems because we're not exposed to as many germs these days. But helping people understand just how germy their touch screens are and how easily the germs are transferred is useful, especially when stuff like H1N1 is going around.

Quote:
Originally Posted by solipsism View Post

Here is a fun video...
http://www.youtube.com/watch?v=QEDLAgu0yl8

Both repulsive and cute at the same time!
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post #91 of 159
Quote:
Originally Posted by digitalclips View Post

I am assuming sarcasm here, if not I apologize and disregard my post. Many successes of Apple have 'been around'. Look at smart phones, tablet computers and MP3 players. Apple just have a way of doing things right and then everyone else catches on. Meanwhile I would like some info on the success stories you have showing touch displays being used in retail like this so as to compare.

Are you serious? Most cash registers are touch screen, just go to Rotten Ronnies and get a big mac. My supermarket up the street has 4 - 5 touch screen devices in the bakery, deli etc. You can order a cake using your finger, lots of options, or a deli tray. They have had this ability for about 5 years.
post #92 of 159
Quote:
Originally Posted by DocNo42 View Post

And yet your here posting too

Yep I am sitting in the circle but I am just watching the jerk fest.

I think this is nothing but advertising for the iPad and a way to track EVERYTHING you look at in the store. The paper before was not doing a great job at that. Good move on Apple's part but NOT a big deal at all.
post #93 of 159
We know how Microsoft emulates Apple... I wonder if they will remake their stores MS 2.0 and bring in a bunch of unused, unsold "Surface" tables to demo their software and product like the Windows 7 Phone?

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post #94 of 159
Quote:
Originally Posted by bettieblue View Post

Yep. This huge circle jerk of iFans over this nothing announcement.

Do they have a iPad next to a Shuffle? Did they run out of space now? I mean, Shuffle with iPad, Nano with iPad, Classic with iPad, Touch with iPad, Apple TV with iPad, iPad with iPad.....and on. Lots of space to take up.

Just be thankful this is not Microsoft revamping their stores and bringing in their "Surface" tables!

Quote:
Originally Posted by bettieblue View Post

Is this a green thing? You save paper but how much coal is being burned through out the world to power all of those iPads at all of the stores?

I'm sure it is about as Green as Obama Motor's - Chevy Volt - for the iDolt Greenies out there thinking they are saving the world!

Quote:
Originally Posted by bettieblue View Post

I hope the adjusted the lights above so the glare is not.....glaring

As overwhelmingly bright and witty as you, there is not a overhead light that can compare!
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Ten years ago, we had Steve Jobs, Bob Hope and Johnny Cash.  Today we have no Jobs, no Hope and no Cash.

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post #95 of 159
Quote:
Originally Posted by bettieblue View Post

Are you serious? Most cash registers are touch screen, just go to Rotten Ronnies and get a big mac. My supermarket up the street has 4 - 5 touch screen devices in the bakery, deli etc. You can order a cake using your finger, lots of options, or a deli tray. They have had this ability for about 5 years.


Oh and what of those kiosks at the airport for booking flights and seating arrangements.
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Ten years ago, we had Steve Jobs, Bob Hope and Johnny Cash.  Today we have no Jobs, no Hope and no Cash.

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Ten years ago, we had Steve Jobs, Bob Hope and Johnny Cash.  Today we have no Jobs, no Hope and no Cash.

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post #96 of 159
Quote:
Originally Posted by Blah64 View Post

Both repulsive and cute at the same time!

Isn’t it though? When I think about it it wasn’t that long ago when having to hunt squirrels and other game was fairly common practice and most human populations would have been around fresh kills.


Quote:
Originally Posted by bettieblue View Post

Yep I am sitting in the circle but I am just watching the jerk fest.

I think this is nothing but advertising for the iPad and a way to track EVERYTHING you look at in the store. The paper before was not doing a great job at that. Good move on Apple's part but NOT a big deal at all.

1) You’re saying you willing entered a circle just to be surrounded by guys whom you claim are jerking it?

2) Because the iPads for use on display weren’t capable of helping sales or that no other product in the Apple Store needs to be considered other than the iPad¡ Note that the iPad is still the item Apple can’t produce enough of to meet demand.

3) You think they are tracking what iPad kioskelles get the most usage? Maybe, it’s not a bad idea, but I’d think they could tell just by the way people hover around certain sections and by sales.

4) What about the other features they added to the kioskelles that the paper price and spec list wasn’t offering? Are those not necessary? I think the way to get an employee to your kioskelle in the chronological order in which you asked for assistance is efficient. I think employees and customers will like that addition.
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post #97 of 159
Quote:
Originally Posted by digitalclips View Post

My thoughts on this are that is is brilliant for a few reasons. First, it could reduces the need for as many staff. Next, everyone will be trying out an iPad even if shopping for a MacBook Pro or an iPod Nano and lastly maybe Apple are demonstrating yet another use of an iPad. Perhaps other companies will invest in the custom versions of point of sale iPads. I can see them being used everywhere from museums and exhibitions to POS for just about any item sales staff have problems explaining (Best Buy anyone?).

I guarantee we will see RIM's tablet and Google's Android tablets suddenly appearing doing the exact same thing as those companies 'suddenly' have the exact same idea. I bet Microsoft are up early this morning planning their design for one too..

who needs to use tablets for this when multiple businesses have been using touchscreen based PC's for this? Even a local boutique furniture store uses a HP touchsmart to achieve the same benefit as the ipads in the applestore.

One of the bookstores uses a touch screen device, I am guessing a pC running a small touch panel, to provide customer information for book availability.
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post #98 of 159
I was in a store today and saw everything all the posters on this forum are talking about.

I think the 'real' reason for the iPad displays right next to every kind of apple product is to be able to show iCloud in action. I also think you need to have 2 systems side by side to be able to demonstrate the connectivity benefits of iCloud.

My 2 cents
post #99 of 159
Quote:
Originally Posted by Robodude View Post

Saw some photos on Macstories.

So many wires, I wonder how Steve feels about this.

Yes, there are a lot of wires. Another reason to have custom built tables, not sure why they didn't.
post #100 of 159
Quote:
Originally Posted by cycomiko View Post

who needs to use tablets for this when multiple businesses have been using touchscreen based PC's for this? Even a local boutique furniture store uses a HP touchsmart to achieve the same benefit as the ipads in the applestore.

One of the bookstores uses a touch screen device, I am guessing a pC running a small touch panel, to provide customer information for book availability.

There are plenty of touch screens that have been in use for decades but that doesnt mean they offer the same experience. If youre doing a lot of tapping a vertically placed display isnt going to work out well. Plus, I seem to recall the touch screens in retail have been very poorly made resistive, not capacitive.

And what about the software? I can see a furniture store have iPads in use so they can show customers options and prices whilst sitting on the furniture they are considering buying instead of having to go to some other part of the store. How about a car dealership? I dont think HP Touchsmart works well for customer roaming a lot full or cars or test drive.

Other stores could check to see items in stock or at others locations. I bet one of these iPads in a proper kiosk stand would be a lot cheaper than an HP Touchsmart or the computer terminals used in bookstores.

And lets not forget the human touch with employees with these mobile devices instead of the customer seeking out the kiosk. I can see a need for both in all sorts of environments.
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post #101 of 159
Quote:
Originally Posted by Dick Applebaum View Post

Not at all.

It should be fairly obvious that this use of an iPad applies to a lot more retail outlets than the 300, or so, Apple stores.



There are other costs -- wiring, special cases, installation, maintenance...

But look at it from a retailer's perspective,

The retailer pays a minimum-wage employee $10 per hour or $400 per week. The retailer also matches most of the "withholding" benefits that are deducted from the employee's paycheck, plus other benefits, overhead, hiring costs.

It is not unreasonable to assume that it cost the retailer double what he pays the employee.

So, an iPad costs $500, plus let's say, $300 for the case and wiring. The employer can recover his purchase costs in about 2 weeks (by not employing someone to do what the iPad does).

After that, there is maintenance -- let's say, $50 per week -- probably a wash compared to paying for lunch time and breaks for our $10 per hour employee.

Likely, there are tax deductions available to the company to offset some of the purchasing and installation costs.

This may appear to be a harsh way to look at things -- but that's reality. The businessman is pressured to run his business as efficiently as possible to keep the prices low to its customers -- just to meet competition.

Not buying it. For one thing, you don't need one employee per product display. One employee might be able to cover 20 product displays. Secondly, there are plenty of people who simply cannot interpret specs from a screen - that's why they're in the store in the first place. If they were able to understand everything about a product by reading a screen, chances are they would have ordered online or walked in and asked to buy the product. People who aren't tech geeks want warm and fuzzy human beings to answer their questions. Walk into an Apple Store that's not near a university or in a tech corridor. A very large percentage of people ask incredibly naive or stupid questions. It makes me sweat just to hear them. That's what the bodies are for.

Secondly, the employer does not match all withholding - they only match social security and medicare and in some cases, some percentage of a 401K. And the employer has overhead, which is usually fixed, regardless of the number of employees the store has. Is it more expensive having employees than having an iPad? Sure. But there's nothing that convinces me that an iPad can replace an employee anymore than the printed signage could have replaced an employee.

Thirdly, Apple's strategy is not to run its retail business strictly "as efficiently as possible". Efficiency is what a warehouse store like Costco or BJs does. Efficiency is not installing multi-million dollar glass staircases or glass cube entrances. Apple's strategy is to provide the best customer experience, thereby differentiating Apple from other retail. Part of that customer experience is knowledgeable workers on the floor. One of the reasons Apple started retail in the first place is because they were unhappy with how the products were handled by other retail. (Which doesn't quite explain the big push Apple has made to get back into all the big chains, but I never claimed Apple was consistent.)

Frankly, I find this idea to be a bit of overkill. It's basically (as I understand it) a slide show about the product next to it, which could have just as easily been contained on the product itself, except perhaps in the case of iPods.
post #102 of 159
Quote:
Originally Posted by zoetmb View Post

Not buying it. For one thing, you don't need one employee per product display. One employee might be able to cover 20 product displays. Secondly, there are plenty of people who simply cannot interpret specs from a screen - that's why they're in the store in the first place. If they were able to understand everything about a product by reading a screen, chances are they would have ordered online or walked in and asked to buy the product. People who aren't tech geeks want warm and fuzzy human beings to answer their questions. Walk into an Apple Store that's not near a university or in a tech corridor. A very large percentage of people ask incredibly naive or stupid questions. It makes me sweat just to hear them. That's what the bodies are for.

Secondly, the employer does not match all withholding - they only match social security and medicare and in some cases, some percentage of a 401K. And the employer has overhead, which is usually fixed, regardless of the number of employees the store has. Is it more expensive having employees than having an iPad? Sure. But there's nothing that convinces me that an iPad can replace an employee anymore than the printed signage could have replaced an employee.

Thirdly, Apple's strategy is not to run its retail business strictly "as efficiently as possible". Efficiency is what a warehouse store like Costco or BJs does. Efficiency is not installing multi-million dollar glass staircases or glass cube entrances. Apple's strategy is to provide the best customer experience, thereby differentiating Apple from other retail. Part of that customer experience is knowledgeable workers on the floor. One of the reasons Apple started retail in the first place is because they were unhappy with how the products were handled by other retail. (Which doesn't quite explain the big push Apple has made to get back into all the big chains, but I never claimed Apple was consistent.)

Frankly, I find this idea to be a bit of overkill. It's basically (as I understand it) a slide show about the product next to it, which could have just as easily been contained on the product itself, except perhaps in the case of iPods.

I think you’re missing his point: This is great for Apple’s bottom line because it is more efficient.

You say that efficiency is not done in retail but it is and it’s a lot more complex than how your label and move boxes in a warehouse. The efficiency comes from handling the customers.

With Apple’s iPad kioskelles they can offer more information about products than before. This will keep some customers from having to bother employees about things that simply wouldn’t work on the little sheet of paper previously used.

If it’s not enough information they can call for an employee to come over. It will put them in a queue and they will know what number they are. The previous way was haphazard and caused me some stress at times not sure if the employee was just chitchatting with a customer or really helping them, if two employees talking were actively involved in something or just waiting for a customer to assist. I usually stopped an employee walking by who would then have to get me to someone else. Not efficient.

They should theoretically be able to handle more customers with a higher rate of satisfaction than before. That’s efficiency! That’s revenue! That’s profit!
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post #103 of 159
With all the hype on the rumour sites this week I was expecting "Apple Store 2.0". Made a special trip to my local store today, I was so disappointed that the only difference was the iPad point of sale displays. Not sure what I was expecting but you could hardly describe it as anything other than a minor cosmetic change. They could have at least put promo videos on the iPads instead of the boring static displays. I thought they might have removed the non Apple boxed software and put up a video wall promoting the Mac AppStore or something.
post #104 of 159
I've noticed the last few times I've been in my local store that Safari is not on the dock. I'm sure this wasn't always the case but perhaps someone could clarify?
post #105 of 159
Quote:
Originally Posted by jonnyinscotland View Post

I've noticed the last few times I've been in my local store that Safari is not on the dock. I'm sure this wasn't always the case but perhaps someone could clarify?

It should be. If you dont see it I bet someone went to click it and ended up pulling it from the Dock. If its open itll stay in the Dock until the app is closed. This has been a pet peeve with me about Mac OS since day one. It would be great to be able to lock the Dock items from being removed by dragging as I find this to be a common issue with less effective computer users.
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post #106 of 159
Quote:
Originally Posted by bettieblue View Post

Yep I am sitting in the circle but I am just watching the jerk fest.

Ha! I knew there was a reason you were over there touching yourself. Come touch an iPad 2 instead!

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post #107 of 159
Remember when iTunes came out? No one knew of the grand plans behind it until...

I bet these iPads get integrated into iCloud in some interesting ways.
For example, make use of the advanced artificial intelligence in iCloud.
Imagine using voice recognition to ask the iPads questions that you would normally ask a Genius and getting the right answer...

Hello iPad, what's the nearest store with iPhone 5 in stock? Please reserve one for me, John Doe.
Hey iPad, how much credit do I have left on my gift card?
What product can I afford with my remaining credit?

This could be insanely great folks.

These store iPads will certainly have exclusive contents and purchasing capabilities.

Time will tell.
post #108 of 159
Quote:
Originally Posted by solipsism View Post

It should be. If you dont see it I bet someone went to click it and ended up pulling it from the Dock. If its open itll stay in the Dock until the app is closed. This has been a pet peeve with me about Mac OS since day one. It would be great to be able to lock the Dock items from being removed by dragging as I find this to be a common issue with less effective computer users.

I am aware of how the dock works so that is what I thought too until I saw it a second and third time and thought maybe Apple had removed it to try and stop people using Facebook etc! Obviously not prevent people from doing so but maybe make it a bit more difficult to find.

I guess your theory is probably correct though.
post #109 of 159
Quote:
Originally Posted by Dick Applebaum View Post

Here's the deal -- any retail store can have an interactive spokesman (low key salesman) at every retail station for $500/per... Total.

Clearly you haven't seen the signs. because they are no substitute for a sales person. THey are just signs.

Quote:
Originally Posted by ameldrum1 View Post

Hmmm, i don't think it was ever supposed to be an event. It was only rumour sites that ever suggested there was any sort of event planned.

Correct. Apple never said anything was going to happen. The sites did.


Quote:
Originally Posted by PXT View Post

Well there's the funny thing. I wonder if they ever thought of having the computer itself tell you about itself.

The computers do tell about themselves. By allowing you to see what they do. THe ipads are signage and are locked down in ways that would render the computer useless as a sales tool.

Quote:
Originally Posted by ascii View Post

Also, what happens if you reboot the iPad, does the Store App automatically start up? Because I reckon people will try that, because the reason they go to the Apple Store is not to buy stuff but to play on the Internet.

You can't reboot the ipad. Nor does the home button work. I was at the mall today and checked that. THey have them set up in such a way that you can't do anything but the sign app unless you know a very secret and complex gesture key that only the managers know)



Quote:
Originally Posted by Dick Applebaum View Post

I read somewhere (in the article) that the iPad buttons are disabled, and power is not supplied through the 30-pin connector.

Nope,they are. Using a specially made ribbon cable that lies flush under the ipad which actually has little 'bumper's on the bottom to lift it just enough to give clearance for the cable

Quote:
Originally Posted by digitalclips View Post

My thoughts on this are that is is brilliant for a few reasons. First, it could reduces the need for as many staff.

Not really. Because the number one group using them (at least when I was in today) was actually the staff. THe signs are a bunch of specs with no context so the customers still end up asking for help. About the only good the 'sign' did was give you an easy way to ask without having to wander around the store trying to find someone that wasn't with a customer. You could tap for help and when someone was free they would come to you (provided you didn't leave that spot)

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post #110 of 159
Full disclosureI've been a 25-year Apple fan.
Basically, they SCREENED OFF Apple store windows and forced a lot of staff to work long hours overnight to update the POS systems!
Seems like secrecy paranoia gone completely over the top to me.
Weird.
post #111 of 159
Quote:
Originally Posted by Scaramanga89 View Post

I'm not upset, it's just staggering that this is even getting coverage. It's not exactly a huge celebration for the average punter is it?

They might have had some sort of promo or an anniversary edition of something, but I guess that wouldn't rake in the profits.....

Maybe your expectations are a little excessive? Apple is a very high profile company and the media love that sort of thing. No one forced you to read all the crap being speculated now did they?

It IS the anniversary of the retail success that no one thought was going to work. And Apple using its own technology as a part of improvements to their retail operations is notable at least as a dogfooding item if nothing else. On an Apple news blog. Supported by rab - I mean enthusiastic Apple users.

And for the record, why does it have to be about you??
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post #112 of 159
Quote:
Originally Posted by Beeman60 View Post

I was in a store today and saw everything all the posters on this forum are talking about.

I think the 'real' reason for the iPad displays right next to every kind of apple product is to be able to show iCloud in action. I also think you need to have 2 systems side by side to be able to demonstrate the connectivity benefits of iCloud.

My 2 cents

I agree on both counts -- I hope Apple plans some great software on the Macs to demo the kioskelle sitting next to it...

...Or maybe the kioskelle will have another...

Seriously, My granddaughter is attempting to learn FCP by taking about 4 1/2 hours worth of video tutorials -- but FCP takes up the entire Mac screen. We put a copy of the Tutorial Videos on her iPad -- problem solved.

In a retail setting, the iPad kioskelle could Demo things like iMovie while the customer follows along on the Mac next to it.

I can even see situations where the iPad kioskelle * (I really like that word) and the Mac (or other Apple device) could interact to demonstrate some finer points -- "You're holding it wrong!"

* AFAICT, Thanks to sol for "kioskelle"
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post #113 of 159
Quote:
Originally Posted by Dick Applebaum View Post

Here's the deal -- any retail store can have an interactive spokesman (low key salesman) at every retail station for $500/per... Total.

Quote:
Originally Posted by charlituna View Post

Clearly you haven't seen the signs. because they are no substitute for a sales person. THey are just signs.

C'mon -- It's the 1st day of a world-wide rollout. All the pieces are not yet in place!

Apple will expand the services on some or all of these kioskelles -- or add others (fixed and portable) that allow efficient browsing, comparing, configuring, shopping (in-store and online).
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post #114 of 159
Is it my imagination or are those Handspring and Palm PDAs in the first photo of the Apple Store Opening? I could swear that the device on the shelf that Steve Jobs is leaning on closest to the camera is a blue Handspring Visor. Did the Apple Store sell Palm and Handspring devices when it opened?
post #115 of 159
Apple should reserve a section of it's stores for expert Mac users, such as myself, or basically anybody who has been using Macs for many years, which is a lot of people.

These iPad displays are probably useful for new shoppers, tourists and other people who don't know exactly what they want or need, but real Mac users know exactly what they want and need, and don't need any help or assistance when going to an Apple store.

If I happen to drop in on an Apple store, I want to get in and out as quickly as possible. I just want to pick up what I'm there to buy, pay for it and then adios, cya l8r. The Apple stores by me are incredibly crowded and filled with annoying tourists who walk in slow motion and speak ridiculous languages. That's all great for Apple, as they're raking in the bucks bigtime at their retail outlets.

It would be nice if you could order something online from Apple and pay for it, and then instantly go to the store and the item would be waiting for you to get picked up. You would be in and out of the store in literally a minute or two. Like I said, this new retail update with these iPads everywhere is probably nice for beginners and clueless people, but it doesn't make the Apple stores any better for people who already know what they want.
post #116 of 159
Quote:
Originally Posted by plankton View Post

Full disclosure—I've been a 25-year Apple fan.
Basically, they SCREENED OFF Apple store windows and forced a lot of staff to work long hours overnight to update the POS systems!
Seems like secrecy paranoia gone completely over the top to me.
Weird.

I really don't think it makes sense to preface how long you've been a fan, even trolls say that.

The secrecy does seem pretty silly.

Quote:
Originally Posted by solipsism View Post

An compared to previous CE with a lot of little crevices in buttons for germs to hide. Or how about talking face to face with some stranger exchanging germs.

Maybe we should all just buy online. Oh wait, didn’t Bird Flu originate in China where their products are made?

I think that shows the absurdity of worrying about germs. Last I heard, bacteria in a human outnumber human cells 10:1, and there's almost no escaping them otherwise. I don't remember anyone worrying about germs on demo computer keyboards at stores, as you say, have a lot of crevices. I don't know how keyboards are cleaned in retail settings, I don't know how many keyboards are sealed so that you can use liquids without damaging them. Supposedly bacteria are a lot more prevalent on a keyboard than a toilet seat, but that raises the question of what kind of bacteria are found in each location, and how bad each kind is.
post #117 of 159
Quote:
Originally Posted by charlituna View Post

Clearly you haven't seen the signs. because they are no substitute for a sales person. THey are just signs.

1) If what you say was true than online sales would have never taken off. You have to admit there are many aspects an interactive sign can substitute for a sales person as it can easily answer the most common questions.

2) They arent just signs. They also allow customers to interact with the employees in a more orderly, more efficient manner.

edit: I wonder if the 2nd point I made has somehow been overlooked by the readers that keep calling them signs.
As I was purchasing an iMac today, I spent quite a while talking to a few different staff members about the changes. To them, having the iPads as product info stands was nice, but the real change to them caused by the iPads is the queue system they introduce. Now, instead of having to wait around to find a free Specialist, all you have to do is request a Specialist from an iPad at the table you are at and they will be over as soon as they can be. It even tells you what place in the queue you are.
http://www.mactalk.com.au/53/100898-...ml#post1100488
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #118 of 159
Oh wow, this announcement is really amazing. Just marginally better than sitting on a couch with my in-laws which is what I'VE BEEN DOING ALL WEEKEND.

Life is too short to drink bad coffee.

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Life is too short to drink bad coffee.

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post #119 of 159
Quote:
Originally Posted by Apple ][ View Post

Apple should reserve a section of it's stores for expert Mac users, such as myself, or basically anybody who has been using Macs for many years, which is a lot of people.

These iPad displays are probably useful for new shoppers, tourists and other people who don't know exactly what they want or need, but real Mac users know exactly what they want and need, and don't need any help or assistance when going to an Apple store.

If I happen to drop in on an Apple store, I want to get in and out as quickly as possible. I just want to pick up what I'm there to buy, pay for it and then adios, cya l8r. The Apple stores by me are incredibly crowded and filled with annoying tourists who walk in slow motion and speak ridiculous languages. That's all great for Apple, as they're raking in the bucks bigtime at their retail outlets.

It would be nice if you could order something online from Apple and pay for it, and then instantly go to the store and the item would be waiting for you to get picked up. You would be in and out of the store in literally a minute or two. Like I said, this new retail update with these iPads everywhere is probably nice for beginners and clueless people, but it doesn't make the Apple stores any better for people who already know what they want.

I wouldn't have thought it would make it any worse either..

And why do you need a certain section if you know exactly what you are going in there for anyway?
post #120 of 159
Quote:
Originally Posted by Dick Applebaum View Post

C'mon -- It's the 1st day of a world-wide rollout. All the pieces are not yet in place!

World wide? They have stores in 11 countries (with 72% in the US), I don't think that really equates to world wide.
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