Apple's iCloud will automatically store, sync data for free - Page 3

I jump the iDisk/Gallery/iWeb bandwagon - strange and not nice to provide any information on this to mobileme customers. Maybe AirDrop will become an iCloud extension next year? They surely need to provide some information soon, otherwise their mobileme chat will soon be cluttered with only these sort of questions ...

One user? Not a problem, but not perfect either.

1. Contacts, make separate groups, hers and his, only sync either one to your device
2. Calendars, make separate calendars, only sync yours. Though, its nice to have my wife's schedule on my phone, I just hide it most of the time and then look at it when I need to cross check a date.

OK, I admit that I'm not the brightest bulb in the lamp.

But am I the only one who is a little confused by all of this? I mean, I kind of get it, but not really.

My MobileMe family pack has been extended until June 30, 2013.

That's great but what I'm trying to understand is what do I get with MobileMe that I don't with the free iCloud?

Bookmark syncing I certainly hope.

Just don't understand why Apple would extend a service that is being replaced. It's not even about the money, just wondering what I'm missing.

Any clues?

This post is so silly on so many levels. FIRST, why would you be trying to receive a refund before iCloud is even out or without canceling the service you paid for? Second, why would you feel you deserve a refund for a product that is still in effect? Third, once iCloud ACTUALLY goes active in the fall, you can cancel your MoblieMe service and receive a refund for time not used. At this point you can happily use your free iCloud service, which btw is a KILLER fucking deal for an Mac OS or iOS user.

It's people like you that jump, before making informed decisions, that create a PR storm out of nothing. YOU WILL GET YOUR MONEY BACK for services not rendered. It's all laid out, you only need to read.

None of this helps me. On Friday last week, my MobileMe subscription AUTO RENEWED to the tune of $149. This means I will get about 30 days free at the tail end of this, but frankly I am still a bit peeved. Can't do much about it anyway, so just carrying on!

Edited to add.

Didn't think about canceling before the end, that will work actually. Thanks for pointing that out. Ok, no longer peeved.

And you called 1-800-MY-APPLE and they said they couldn't refund you that money from 4 days ago?

It is an interestingly cropped image by Engadget. Either that or it's the new MobileMiniMe.

I found an old article about the data center:

http://www.macnn.com/articles/11/02/...tions.delayed/

It seems to have been custom-built, which is likely the most cost-effective way when it's a data center that size. So it likely does have Apple hardware inside running Mac software.

Thing is though, if they've made some 'landmark' achievements in efficiency and engineering, surely it would make sense to bring some of that design back to the Mac Pro. I personally think one of those server blades would be pretty neat sitting vertically.

Not going to call, like I said, I'm not worrying about it as someone else pointed out that I can cancel and get refunded for the unused portion. That works for me. I tend to hold back and wait and see what they do. So far have not be disapointed.

MobileMe services NOT supported by iCloud:
- iDisk
- MobileMe Web Gallery (for sharing pictures and movies with anyone or password protected)
- iWeb site hosting
- Web interface for Mail, Contacts, Calendar, iDisk and account info

As of now, it looks like all those services will be gone as of June 30, 2012.

That stinks.

I don't really use those services much but I just converted to a family pack to get my wife @me email address and web access to email and calendars since she's on a company Blackberry.

Simple. The policy should be fair to all paid users, not be based on an arbitrary cut off date. Apple certainly knew that they would be doing this when they billed my account on May 29. The equitable thing would be to offer a pro-rated refund based on the date of billing through the date when the service effectively became free. This is my opinion. You are welcome to hold a different one. The thing about marketing, which is what this comes down to, is that the opinions of customers matter.

Calling me silly is not helpful to the discussion. I admit to venting a little frustration when I pointed out that this looks like a pattern we have seen before from Apple (and to be fair many other companies.) My intent is not to slam Apple, which on the whole has excellent customer relations. My intent is to share information with other people who may be in a similar situation.

They will need lots of storage and I see NetApp in that picture.

that was a bit freudiian :P

I hope they are using NetApp. Ever since the company I work for upgraded to NetApp, the speed increase has been amazing

I actually like MM and I upgraded in April. I don't have any complaints. This isn't the first week that the iCloud system was first described. The rumors have been going on for nearly a year. Anyone who has visited this site in the past three months had a pretty good idea that MM was going to disappear. For me, the $150 (family pack) was worth it, even for just a few months, for the continuity of the service. Anyone else who has been around here and is bitching about paying for MM deserves what they got -- it's not like there hasn't been a clear indication that MM was going to be replaced at some point this year.

Me? I'm perfectly good with the whole arrangement. I'm still getting what I was willing to pay for in April. The fact that some people might get a similar service for free doesn't change the fact that I was happy paying for it in April and it's still worth that same amount of money to me now.

Matthew 20:1-16

This is what I want to know too.

If two people use one Apple ID and one gets a new one - can they both have separate iCloud content for photos, calendar, contacts, email, but BOTH access the iTunes Match content? And apps?

Or is this something that's going to force people to buy multiple copies of an app in a household - if they want to take full advantage of iCloud individually?

I have more questions than answers.

I have to say, I was rather impressed with the whole presentation. I could do without all the twitter stuff. I think the iCloud implementation was well-conceived (not surprised). Hopefully it will deliver as promised, though I'm optimisticthey wouldn't spend $1 billion on some slap-dash outfit held together with duct-tape and chewing gum. I like how iCloud works mostly in the background. Question for Apple: Will we get file-level control over what the cloud has access to and control over which devices certain content gets "pushed" to? We won't necessarily want everything sent to every device all the time.

I liked the shot inside the datacenter ("Cloud City"?). I'm wondering if we're seeing the future of the Mac Pro, or an Apple-designed blade? If Apple can trust their gear to host 18 million songs and millions of users' data, photos and documents, I think it would not be hard for Apple to sell their same gear to the wider enterprise/pro market.

I think Apple will keep the 5 GB thing free "forever", and probably in the future, allow users to buy more storage space if they want.

Was there any mention of iCloud using delta encoding? To be clear, I know they mentioned delta updates for both iOS and iOS App Store app updates, but I'm talking about a Dtopbox-like service.

I would have liked to keep this discussion rational, but you had to go and cite the Bible of all things.

So your argument seems to be that we should base our decisions on rumors. If we don't do so, then we have no right to be unhappy with a decision that was made or to seek redress if we feel that it was not to our advantage. Of course, you did cite the Bible, so perhaps you do think that people should base their decision on stories and here say rather than on verifiable facts.

If you are happy with the arrangement you have, then good for you. If others are not, then they are certainly entitled to attempt to renegotiate.

Perhaps the lesson of the Bible story you cited is that the day laborers should have unionized so as not to be at the mercy of the wealthy land owner. Or is it that when conducting business with Christians you should charge them more and pay them less because they won't care? Is it that the rich can do whatever they want? Is it that the poor are powerless and subject to the fiat of the wealthy and powerful? Or maybe it's just a 2,000 year old story that's been through numerous translations and doesn't mean anything at all. I'm so confused.

I don't think this is an appropriate forum for a theological discussion. Since the Bible was brought in I felt it appropriate to offer a rebuttal. Feel free to respond to this post, but don't expect a response as I don't think the forum moderators would appreciate it.

It's apple's fault you didn't activate it and use it for the past 12 months?

I too will add my voice to those concerned over the loss of iDisk. I've never come to close to using my 20GB but it has been invaluable to me to have a local iDisk on my two computers and to be able to access the latest version of a backed up folder wherever I am, including a read-only on my iPhone and iPad. As far as I can tell Document Backup on iCloud does the same thing for all iWork programmes but what about all my Word documents and my existing documents? That's a big lot of functionality lost for me until/unless Microsoft implement it in a revision to Office and then it would have to be done in a year's time. That functionality made MM worth the subscription fee alone.

You really think this will get much use from people who don't own a single mac or iOS device? I guess it's possible, but probably a small enough group that Apple just doesn't care.

- Why would you think you deserve a refund if you aren't going to cancel your account?
- Why does the fact that you missed the cut-off date by a week (or a year, month, minute, whatever), mean you should be in the same group as the folks that *didn't* miss the cut-off?
- The only reason there might be a "shit storm" is people like you creating one out of nothing.

Even if you bought the product on Wednesday and they removed it from service on Thursday and gave you no refund at all, you don't actually have a case or any legal recourse. You are just bitching.

Here's a life hint:

People who bitch about everything rarely get anywhere, whereas those that don't usually get all kinds of sweet deals. You can go through life complaining (and having your food spit in by waitresses or your luggage sent to Siberia), or you can smile and move on, and people might even give you stuff for free just because you are so damned pleasant.

Yep, seems they are using the NetApp storage boxes.

The box that tiny Steve is walking towards appears to be this model:

http://www.netapp.com/us/products/st...tems/v-series/

But there's also a mix of these:

http://www.netapp.com/us/products/st...storage-media/
http://www.netapp.com/us/products/st...systems/e2600/

They ordered 12PB of storage it seems. 200 million users x 5GB = 1000PB. I guess people shouldn't all try using their allocation all at once before they can upgrade.

There are two wonderful apps in Android that someone needs to port over, one is Locale and the other is Tasker. With both you can set up your device to do just about anything based on time and/or location.

I like how you think I said it was Apple's "fault" that I hadn't activated something that has no date of expiry.

Yeah, this stinks. No warning at all.

Also, I tried to edit mine last week and it said I had to wait 30 days to do it. So I couldn't have edited them even if I wanted to. Now they are frozen forever.

I could address your individual points above, some of which are reasonable questions, but I won't for two reasons. The most obvious would be the personal attacks and presumption that you know something about me which you do not. The second reason is, as I have stated elsewhere, that the purpose of my post is not to debate anything. I am sharing information with others who may be in the same situation and who may be interested in knowing how Apple is handling it. I agree that I vented a little frustration in the post you responded to. That was my mistake, and it has clearly drawn the typical internet response of baseless accusations, ad-hominem attacks, and argument for the sake of argument. I presume nothing about you and ascribe no motives to you to explain your post. I merely respond to it for what it is and do you the courtesy of assuming that you are a human being with feelings and opinions and a right to be treated with a modicum of respect.

Since they are using NetApp disk shelves the controllers are more likely FAS6200s

The original "Weiner Waggin" [sic]

In 33 years (July) of dealing with Apple, I have found them to be fair and reasonable -- one of the reasons I continue to buy their products and invest in their stock

Discontinuing a product or service is difficult! Apple realizes this! They bend over backwards to try to satisfy the majority of users with a formal, published policy -- that's, as it should be, IMO.

But they do realize that they (Apple) do not have all the answers -- especially on the day they announce the policy.

That's what the extended time period is for -- for you to figure out what you need to have done so that you are treated fairly -- to your satisfaction.

Once you have had the time to review and consider all the options (of the old and new services), you may decide that you have been treated fairly.

If not, contact Apple Support through the normal channels and present your case in a reasoned and mature fashion.

If you are still not satisfied, then Contact Customer Relations at Apple Headquarters.


As I said, every legitimate issue I've had with Apple has been resolved to my satisfaction.

Check out: http://support.apple.com/kb/HT4445

I think for delta data, you will need an iCloud-Local box at the user end -- especially Pro users -- like FCPX users -- in July...


Ha!

The "In July" reminds me of an Orson Wells commercial:

In July

Here is what Apple seems to be offering currently:

If it has been less than 45 days, you can get a full refund. Otherwise you can get a partial refund.

In either case, however, if you cancel, you will lose access to the account, including your @me.com email address.

I think most people's questions are answered at http://support.apple.com/kb/HT4445

Everyone should get the amount of stick that they deserve.

(This is a complete aside from my other posts on this topic, but I couldn't leave a straight line like that alone.)

But not all \

Will I still be able to host websites and photos and other documents for HTTP access? I don't see any mention of that, and that's a huge part of what I use Mobile Me for.

they are refunding those