or Connect
AppleInsider › Forums › Software › Mac Software › Apple's iCloud will automatically store, sync data for free
New Posts  All Forums:Forum Nav:

Apple's iCloud will automatically store, sync data for free - Page 3

post #81 of 156
I jump the iDisk/Gallery/iWeb bandwagon - strange and not nice to provide any information on this to mobileme customers. Maybe AirDrop will become an iCloud extension next year? They surely need to provide some information soon, otherwise their mobileme chat will soon be cluttered with only these sort of questions ...
post #82 of 156
Quote:
Originally Posted by yargok View Post

How does this iCloud work for those of us who share an AppleID within a family? For example, my wife and I share our iTunes app purchases, but don't want to sync our calendars and mail. Is it possible to divorce the two?

One user? Not a problem, but not perfect either.

1. Contacts, make separate groups, hers and his, only sync either one to your device
2. Calendars, make separate calendars, only sync yours. Though, its nice to have my wife's schedule on my phone, I just hide it most of the time and then look at it when I need to cross check a date.
post #83 of 156
OK, I admit that I'm not the brightest bulb in the lamp.

But am I the only one who is a little confused by all of this? I mean, I kind of get it, but not really.
post #84 of 156
Quote:
Originally Posted by titomcgee View Post

Looks like Apple is taking care of people until June 30 next year:
http://support.apple.com/kb/HT4597

My MobileMe family pack has been extended until June 30, 2013.

That's great but what I'm trying to understand is what do I get with MobileMe that I don't with the free iCloud?

Bookmark syncing I certainly hope.

Just don't understand why Apple would extend a service that is being replaced. It's not even about the money, just wondering what I'm missing.

Any clues?
post #85 of 156
Quote:
Originally Posted by MadIvan View Post

So far I am getting the run around from Apple support. They won't offer a refund without canceling the account. This account renewed 1 week prior to the free extension. How many times do we have to see this pattern from Apple? They are going to end up giving the refunds to people, but first it gets to blow up into a needless PR storm.

This post is so silly on so many levels. FIRST, why would you be trying to receive a refund before iCloud is even out or without canceling the service you paid for? Second, why would you feel you deserve a refund for a product that is still in effect? Third, once iCloud ACTUALLY goes active in the fall, you can cancel your MoblieMe service and receive a refund for time not used. At this point you can happily use your free iCloud service, which btw is a KILLER fucking deal for an Mac OS or iOS user.

It's people like you that jump, before making informed decisions, that create a PR storm out of nothing. YOU WILL GET YOUR MONEY BACK for services not rendered. It's all laid out, you only need to read.
post #86 of 156
Quote:
Originally Posted by solipsism View Post

1) No one paid $100 at the MobileMe site yesterday.

2) Hasn't it been over a month since MobileMe signup has been stopped and sold, at least by Apple.

3) Apple offers returns with no restocking fees for HW so would it seems feasible to me that if you have a (MobileMe or .Mac) that was oddly purchased from a 3rd-party recently you'll get a refund. However, I know I bought and used .Mac serials long after MobileMe came about so they will have to sort about potential abuse hence my mention of "purchased recently."

None of this helps me. On Friday last week, my MobileMe subscription AUTO RENEWED to the tune of $149. This means I will get about 30 days free at the tail end of this, but frankly I am still a bit peeved. Can't do much about it anyway, so just carrying on!

Edited to add.

Didn't think about canceling before the end, that will work actually. Thanks for pointing that out. Ok, no longer peeved.
post #87 of 156
Quote:
Originally Posted by SwingerJ View Post

None of this helps me. On Friday last week, my MobileMe subscription AUTO RENEWED to the tune of $149. This means I will get about 30 days free at the tail end of this, but frankly I am still a bit peeved. Can't do much about it anyway, so just carrying on!

And you called 1-800-MY-APPLE and they said they couldn't refund you that money from 4 days ago?
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
Reply
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
Reply
post #88 of 156
Quote:
Originally Posted by solipsism View Post

I can't be the only one that was momentarily tricked by this optical illusion.


It is an interestingly cropped image by Engadget. Either that or it's the new MobileMiniMe.

I found an old article about the data center:

http://www.macnn.com/articles/11/02/...tions.delayed/

It seems to have been custom-built, which is likely the most cost-effective way when it's a data center that size. So it likely does have Apple hardware inside running Mac software.

Thing is though, if they've made some 'landmark' achievements in efficiency and engineering, surely it would make sense to bring some of that design back to the Mac Pro. I personally think one of those server blades would be pretty neat sitting vertically.
post #89 of 156
Quote:
Originally Posted by solipsism View Post

And you called 1-800-MY-APPLE and they said they couldn't refund you that money from 4 days ago?

Not going to call, like I said, I'm not worrying about it as someone else pointed out that I can cancel and get refunded for the unused portion. That works for me. I tend to hold back and wait and see what they do. So far have not be disapointed.
post #90 of 156
Quote:
Originally Posted by MacinScott View Post

Just don't understand why Apple would extend a service that is being replaced. It's not even about the money, just wondering what I'm missing.

Any clues?

MobileMe services NOT supported by iCloud:
- iDisk
- MobileMe Web Gallery (for sharing pictures and movies with anyone or password protected)
- iWeb site hosting
- Web interface for Mail, Contacts, Calendar, iDisk and account info

As of now, it looks like all those services will be gone as of June 30, 2012.
post #91 of 156
That stinks.

I don't really use those services much but I just converted to a family pack to get my wife @me email address and web access to email and calendars since she's on a company Blackberry.
post #92 of 156
Quote:
Originally Posted by Pennywse View Post

This post is so silly on so many levels. FIRST, why would you be trying to receive a refund before iCloud is even out or without canceling the service you paid for? Second, why would you feel you deserve a refund for a product that is still in effect? Third, once iCloud ACTUALLY goes active in the fall, you can cancel your MoblieMe service and receive a refund for time not used. At this point you can happily use your free iCloud service, which btw is a KILLER fucking deal for an Mac OS or iOS user.

It's people like you that jump, before making informed decisions, that create a PR storm out of nothing. YOU WILL GET YOUR MONEY BACK for services not rendered. It's all laid out, you only need to read.

Simple. The policy should be fair to all paid users, not be based on an arbitrary cut off date. Apple certainly knew that they would be doing this when they billed my account on May 29. The equitable thing would be to offer a pro-rated refund based on the date of billing through the date when the service effectively became free. This is my opinion. You are welcome to hold a different one. The thing about marketing, which is what this comes down to, is that the opinions of customers matter.

Calling me silly is not helpful to the discussion. I admit to venting a little frustration when I pointed out that this looks like a pattern we have seen before from Apple (and to be fair many other companies.) My intent is not to slam Apple, which on the whole has excellent customer relations. My intent is to share information with other people who may be in a similar situation.
post #93 of 156
Quote:
Originally Posted by Marvin View Post

It is an interestingly cropped image by Engadget. Either that or it's the new MobileMiniMe.

I found an old article about the data center:

http://www.macnn.com/articles/11/02/...tions.delayed/

It seems to have been custom-built, which is likely the most cost-effective way when it's a data center that size. So it likely does have Apple hardware inside running Mac software.

They will need lots of storage and I see NetApp in that picture.
JLL

95% percent of the boat is owned by Microsoft, but the 5% Apple controls happens to be the rudder!
Reply
JLL

95% percent of the boat is owned by Microsoft, but the 5% Apple controls happens to be the rudder!
Reply
post #94 of 156
Quote:
Originally Posted by yargok View Post

How does this iCloud work for those of us who share an AppleID within a family? For example, my wife and I share our iTunes app purchases, but don't want to sync our calendars and mail. Is it possible to divorce the two?

that was a bit freudiian :P
post #95 of 156
Quote:
Originally Posted by JLL View Post

They will need lots of storage and I see NetApp in that picture.

I hope they are using NetApp. Ever since the company I work for upgraded to NetApp, the speed increase has been amazing
post #96 of 156
Quote:
Originally Posted by Mike Eggleston View Post

That is exactly what I am thinking!! I renewed mine in March, and now this happens... WTH?

I actually like MM and I upgraded in April. I don't have any complaints. This isn't the first week that the iCloud system was first described. The rumors have been going on for nearly a year. Anyone who has visited this site in the past three months had a pretty good idea that MM was going to disappear. For me, the $150 (family pack) was worth it, even for just a few months, for the continuity of the service. Anyone else who has been around here and is bitching about paying for MM deserves what they got -- it's not like there hasn't been a clear indication that MM was going to be replaced at some point this year.

Me? I'm perfectly good with the whole arrangement. I'm still getting what I was willing to pay for in April. The fact that some people might get a similar service for free doesn't change the fact that I was happy paying for it in April and it's still worth that same amount of money to me now.

Matthew 20:1-16
post #97 of 156
Quote:
Originally Posted by yargok View Post

How does this iCloud work for those of us who share an AppleID within a family? For example, my wife and I share our iTunes app purchases, but don't want to sync our calendars and mail. Is it possible to divorce the two?

This is what I want to know too.

If two people use one Apple ID and one gets a new one - can they both have separate iCloud content for photos, calendar, contacts, email, but BOTH access the iTunes Match content? And apps?

Or is this something that's going to force people to buy multiple copies of an app in a household - if they want to take full advantage of iCloud individually?

I have more questions than answers.
post #98 of 156
I have to say, I was rather impressed with the whole presentation. I could do without all the twitter stuff. I think the iCloud implementation was well-conceived (not surprised). Hopefully it will deliver as promised, though I'm optimisticthey wouldn't spend $1 billion on some slap-dash outfit held together with duct-tape and chewing gum. I like how iCloud works mostly in the background. Question for Apple: Will we get file-level control over what the cloud has access to and control over which devices certain content gets "pushed" to? We won't necessarily want everything sent to every device all the time.

I liked the shot inside the datacenter ("Cloud City"?). I'm wondering if we're seeing the future of the Mac Pro, or an Apple-designed blade? If Apple can trust their gear to host 18 million songs and millions of users' data, photos and documents, I think it would not be hard for Apple to sell their same gear to the wider enterprise/pro market.

I think Apple will keep the 5 GB thing free "forever", and probably in the future, allow users to buy more storage space if they want.
"Don't be a dick!"Wil Wheaton
Reply
"Don't be a dick!"Wil Wheaton
Reply
post #99 of 156
Was there any mention of iCloud using delta encoding? To be clear, I know they mentioned delta updates for both iOS and iOS App Store app updates, but I'm talking about a Dtopbox-like service.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
Reply
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
Reply
post #100 of 156
Quote:
Originally Posted by rhyde View Post

I actually like MM and I upgraded in April. I don't have any complaints. This isn't the first week that the iCloud system was first described. The rumors have been going on for nearly a year. Anyone who has visited this site in the past three months had a pretty good idea that MM was going to disappear. For me, the $150 (family pack) was worth it, even for just a few months, for the continuity of the service. Anyone else who has been around here and is bitching about paying for MM deserves what they got -- it's not like there hasn't been a clear indication that MM was going to be replaced at some point this year.

Me? I'm perfectly good with the whole arrangement. I'm still getting what I was willing to pay for in April. The fact that some people might get a similar service for free doesn't change the fact that I was happy paying for it in April and it's still worth that same amount of money to me now.

Matthew 20:1-16

I would have liked to keep this discussion rational, but you had to go and cite the Bible of all things.

So your argument seems to be that we should base our decisions on rumors. If we don't do so, then we have no right to be unhappy with a decision that was made or to seek redress if we feel that it was not to our advantage. Of course, you did cite the Bible, so perhaps you do think that people should base their decision on stories and here say rather than on verifiable facts.

If you are happy with the arrangement you have, then good for you. If others are not, then they are certainly entitled to attempt to renegotiate.

Perhaps the lesson of the Bible story you cited is that the day laborers should have unionized so as not to be at the mercy of the wealthy land owner. Or is it that when conducting business with Christians you should charge them more and pay them less because they won't care? Is it that the rich can do whatever they want? Is it that the poor are powerless and subject to the fiat of the wealthy and powerful? Or maybe it's just a 2,000 year old story that's been through numerous translations and doesn't mean anything at all. I'm so confused.

I don't think this is an appropriate forum for a theological discussion. Since the Bible was brought in I felt it appropriate to offer a rebuttal. Feel free to respond to this post, but don't expect a response as I don't think the forum moderators would appreciate it.
post #101 of 156
Quote:
Originally Posted by Tallest Skil View Post

So that copy of MobileMe I didn't activate that I got with my 1st-gen iPad on launch day...

...is now just a relic of a bygone age, then?

It's apple's fault you didn't activate it and use it for the past 12 months?
"We're Apple. We don't wear suits. We don't even own suits."
Reply
"We're Apple. We don't wear suits. We don't even own suits."
Reply
post #102 of 156
I too will add my voice to those concerned over the loss of iDisk. I've never come to close to using my 20GB but it has been invaluable to me to have a local iDisk on my two computers and to be able to access the latest version of a backed up folder wherever I am, including a read-only on my iPhone and iPad. As far as I can tell Document Backup on iCloud does the same thing for all iWork programmes but what about all my Word documents and my existing documents? That's a big lot of functionality lost for me until/unless Microsoft implement it in a revision to Office and then it would have to be done in a year's time. That functionality made MM worth the subscription fee alone.
post #103 of 156
Quote:
Originally Posted by Tallest Skil View Post

By... syncing between computers that you have, too...

You really think this will get much use from people who don't own a single mac or iOS device? I guess it's possible, but probably a small enough group that Apple just doesn't care.
post #104 of 156
Quote:
Originally Posted by MadIvan View Post

So far I am getting the run around from Apple support. They won't offer a refund without canceling the account. This account renewed 1 week prior to the free extension. How many times do we have to see this pattern from Apple? They are going to end up giving the refunds to people, but first it gets to blow up into a needless PR storm.

- Why would you think you deserve a refund if you aren't going to cancel your account?
- Why does the fact that you missed the cut-off date by a week (or a year, month, minute, whatever), mean you should be in the same group as the folks that *didn't* miss the cut-off?
- The only reason there might be a "shit storm" is people like you creating one out of nothing.

Even if you bought the product on Wednesday and they removed it from service on Thursday and gave you no refund at all, you don't actually have a case or any legal recourse. You are just bitching.

Here's a life hint:

People who bitch about everything rarely get anywhere, whereas those that don't usually get all kinds of sweet deals. You can go through life complaining (and having your food spit in by waitresses or your luggage sent to Siberia), or you can smile and move on, and people might even give you stuff for free just because you are so damned pleasant.
post #105 of 156
Quote:
Originally Posted by JLL View Post

They will need lots of storage and I see NetApp in that picture.

Quote:
Originally Posted by gareth_moore

I hope they are using NetApp. Ever since the company I work for upgraded to NetApp, the speed increase has been amazing

Yep, seems they are using the NetApp storage boxes.

The box that tiny Steve is walking towards appears to be this model:

http://www.netapp.com/us/products/st...tems/v-series/

But there's also a mix of these:

http://www.netapp.com/us/products/st...storage-media/
http://www.netapp.com/us/products/st...systems/e2600/

They ordered 12PB of storage it seems. 200 million users x 5GB = 1000PB. I guess people shouldn't all try using their allocation all at once before they can upgrade.
post #106 of 156
Quote:
Originally Posted by PXT View Post

I wish I could set some smart control for my iPhone's wifi, so it connects when i want it to but doesn't run down the battery when I don't.

Maybe it could check the GPS location of the networks in my fixed list and only check for wifi when the 3G cell tower says it's in the right general area, otherwise go to sleep as there's no point otherwise. I'm sure some clever tech can figure it out - I don't want to have to remember to switch wifi back on each time I return home or to a hotel room, then switch it back off to save battery the rest of the time.

There are two wonderful apps in Android that someone needs to port over, one is Locale and the other is Tasker. With both you can set up your device to do just about anything based on time and/or location.
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
"Few things are harder to put up with than the annoyance of a good example" Mark Twain
"Just because something is deemed the law doesn't make it just" - SolipsismX
Reply
post #107 of 156
Quote:
Originally Posted by sennen View Post

It's apple's fault you didn't activate it and use it for the past 12 months?

I like how you think I said it was Apple's "fault" that I hadn't activated something that has no date of expiry.

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply

Originally posted by Marvin

Even if [the 5.5” iPhone] exists, it doesn’t deserve to.
Reply
post #108 of 156
Quote:
Originally Posted by gareth_moore View Post

It seems like aliases are part of iCloud but you can't change them until then which is a bit rubbish
http://support.apple.com/kb/HT4632

Yeah, this stinks. No warning at all.

Also, I tried to edit mine last week and it said I had to wait 30 days to do it. So I couldn't have edited them even if I wanted to. Now they are frozen forever.
post #109 of 156
Quote:
Originally Posted by Prof. Peabody View Post

- Why would you think you deserve a refund if you aren't going to cancel your account?
- Why does the fact that you missed the cut-off date by a week (or a year, month, minute, whatever), mean you should be in the same group as the folks that *didn't* miss the cut-off?
- The only reason there might be a "shit storm" is people like you creating one out of nothing.

Even if you bought the product on Wednesday and they removed it from service on Thursday and gave you no refund at all, you don't actually have a case or any legal recourse. You are just bitching.

Here's a life hint:

People who bitch about everything rarely get anywhere, whereas those that don't usually get all kinds of sweet deals. You can go through life complaining (and having your food spit in by waitresses or your luggage sent to Siberia), or you can smile and move on, and people might even give you stuff for free just because you are so damned pleasant.

I could address your individual points above, some of which are reasonable questions, but I won't for two reasons. The most obvious would be the personal attacks and presumption that you know something about me which you do not. The second reason is, as I have stated elsewhere, that the purpose of my post is not to debate anything. I am sharing information with others who may be in the same situation and who may be interested in knowing how Apple is handling it. I agree that I vented a little frustration in the post you responded to. That was my mistake, and it has clearly drawn the typical internet response of baseless accusations, ad-hominem attacks, and argument for the sake of argument. I presume nothing about you and ascribe no motives to you to explain your post. I merely respond to it for what it is and do you the courtesy of assuming that you are a human being with feelings and opinions and a right to be treated with a modicum of respect.
post #110 of 156
Quote:
Originally Posted by Marvin View Post

Yep, seems they are using the NetApp storage boxes.

The box that tiny Steve is walking towards appears to be this model:

http://www.netapp.com/us/products/st...tems/v-series/

Since they are using NetApp disk shelves the controllers are more likely FAS6200s
JLL

95% percent of the boat is owned by Microsoft, but the 5% Apple controls happens to be the rudder!
Reply
JLL

95% percent of the boat is owned by Microsoft, but the 5% Apple controls happens to be the rudder!
Reply
post #111 of 156
Quote:
Originally Posted by techno View Post

Look out politicians and athletes! I foresee many "Oops! Did I just post that?" moments

The original "Weiner Waggin" [sic]

"Swift generally gets you to the right way much quicker." - auxio -
"He who laughs, lasts!" - Mary Pettibone Poole -
Reply
"Swift generally gets you to the right way much quicker." - auxio -
"He who laughs, lasts!" - Mary Pettibone Poole -
Reply
post #112 of 156
Quote:
Originally Posted by solipsism View Post

I don't understand the complaining a sale previously agreed that people were happy about. Even ignoring the extended utility being offered the sale would have been completed and utilized before today. I understand that the iPhone 3GS is only $49 from AT&T yet I paid $199 out of pocket. I'm not beating down AT&T and Apple's door demanding the difference in return.



1) No one paid $100 at the MobileMe site yesterday.

2) Hasn't it been over a month since MobileMe signup has been stopped and sold, at least by Apple.

3) Apple offers returns with no restocking fees for HW so would it seems feasible to me that if you have a (MobileMe or .Mac) that was oddly purchased from a 3rd-party recently you'll get a refund. However, I know I bought and used .Mac serials long after MobileMe came about so they will have to sort about potential abuse hence my mention of "purchased recently."

In 33 years (July) of dealing with Apple, I have found them to be fair and reasonable -- one of the reasons I continue to buy their products and invest in their stock

Discontinuing a product or service is difficult! Apple realizes this! They bend over backwards to try to satisfy the majority of users with a formal, published policy -- that's, as it should be, IMO.

But they do realize that they (Apple) do not have all the answers -- especially on the day they announce the policy.

That's what the extended time period is for -- for you to figure out what you need to have done so that you are treated fairly -- to your satisfaction.

Once you have had the time to review and consider all the options (of the old and new services), you may decide that you have been treated fairly.

If not, contact Apple Support through the normal channels and present your case in a reasoned and mature fashion.

If you are still not satisfied, then Contact Customer Relations at Apple Headquarters.


As I said, every legitimate issue I've had with Apple has been resolved to my satisfaction.
"Swift generally gets you to the right way much quicker." - auxio -
"He who laughs, lasts!" - Mary Pettibone Poole -
Reply
"Swift generally gets you to the right way much quicker." - auxio -
"He who laughs, lasts!" - Mary Pettibone Poole -
Reply
post #113 of 156
Quote:
Originally Posted by Tallest Skil View Post

So that copy of MobileMe I didn't activate that I got with my 1st-gen iPad on launch day...

...is now just a relic of a bygone age, then?

Quote:
Originally Posted by 1984 View Post

I just renewed MobileMe and now it's free? Mother@#$%^*S

Quote:
Originally Posted by KindredMac View Post

Meh...
I would like to know why those of us that just renewed our MobileMe's in the past 2-3 months did it...

Apple, I would love to get an Apple Gift card for the difference!

Quote:
Originally Posted by MadIvan View Post

At a minimum, they should offer a pro-rated refund. Perceived value is what matters to a company like Apple.

Check out: http://support.apple.com/kb/HT4445
post #114 of 156
Quote:
Originally Posted by solipsism View Post

Was there any mention of iCloud using delta encoding? To be clear, I know they mentioned delta updates for both iOS and iOS App Store app updates, but I'm talking about a Dtopbox-like service.

I think for delta data, you will need an iCloud-Local box at the user end -- especially Pro users -- like FCPX users -- in July...


Ha!

The "In July" reminds me of an Orson Wells commercial:

In July
"Swift generally gets you to the right way much quicker." - auxio -
"He who laughs, lasts!" - Mary Pettibone Poole -
Reply
"Swift generally gets you to the right way much quicker." - auxio -
"He who laughs, lasts!" - Mary Pettibone Poole -
Reply
post #115 of 156
Quote:
Originally Posted by ltcompuser View Post

Check out: http://support.apple.com/kb/HT4445

Here is what Apple seems to be offering currently:

If it has been less than 45 days, you can get a full refund. Otherwise you can get a partial refund.

In either case, however, if you cancel, you will lose access to the account, including your @me.com email address.
post #116 of 156
Quote:
Originally Posted by Dick Applebaum View Post

In 33 years (July) of dealing with Apple, I have found them to be fair and reasonable -- one of the reasons I continue to buy their products and invest in their stock

If not, contact Apple Support through the normal channels and present your case in a reasoned and mature fashion.

If you are still not satisfied, then Contact Customer Relations at Apple Headquarters.


As I said, every legitimate issue I've had with Apple has been resolved to my satisfaction.

I think most people's questions are answered at http://support.apple.com/kb/HT4445
post #117 of 156
Quote:
Originally Posted by sandor View Post

somebody has to get the short end of the stick.

Everyone should get the amount of stick that they deserve.

(This is a complete aside from my other posts on this topic, but I couldn't leave a straight line like that alone.)
post #118 of 156
Quote:
Originally Posted by ltcompuser View Post

I think most people's questions are answered at http://support.apple.com/kb/HT4445

But not all \
post #119 of 156
Will I still be able to host websites and photos and other documents for HTTP access? I don't see any mention of that, and that's a huge part of what I use Mobile Me for.
post #120 of 156
Quote:
Originally Posted by Tallest Skil View Post

So that copy of MobileMe I didn't activate that I got with my 1st-gen iPad on launch day...

...is now just a relic of a bygone age, then?

they are refunding those
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Mac Software
AppleInsider › Forums › Software › Mac Software › Apple's iCloud will automatically store, sync data for free