Quote:
Originally Posted by
rhombus 
Stronger consumer law in what way?
The two pieces of legislation that come to mind are the Distance Selling Regulations and the Sale of Goods Act.
The Distance Selling Regulations entitle consumers to cancel an order for
any reason (including "I changed my mind") and receive a full refund, including 1-way shipping costs (consumer must pay to return items to seller), at any point with seven days after the day they receive the goods. The consumer does not have to return the item in the original packaging or maintain the goods in a state that would enable the seller to sell the item again as new to someone else once the item has been returned. This only applies to hardware items bought online or by mail-order, but I imagine most hardware Apple sells here is via their online store.
The Sale of Goods Act states that items must be of suitable quality and durability, and that consumers have up to 6 years from date of purchase to make claims against the seller under the act. The act is deliberately vague and refers to "reasonableness" - not every product can reasonably be expected to last 6 years, so you can't claim that a toothbrush you bought for 30p should last 6 years. However, I have successfully used the Sale of Goods Act to get Apple to replace a faulty PowerBook G4 battery when the battery was well outside its "official" guarantee/warranty period.
Quote:
Originally Posted by
rhombus 
What "other things that make doing business in the UK more expensive"?
A few things, definitely not an exhaustive list:
1.) The
minimum wage here is £5.93 an hour for over 21s. This equates to $9.55 at today's exchange rate. According to the
list of U.S. minimum wages on wikipedia, this is considerably higher than any minimum wage in the U.S. Of course, how much this affects Apple depends on how many low-wage employees (e.g. cleaners) Apple employs (directly or indirectly).
2.) Whilst corporation tax is low, we've got other taxes like
national insurance. National Insurance is ludicrously complicated but in general an employer has to pay 13.8% tax on any salary above £7,072 ($11,408.83) per annum paid to an employee. So, if you pay someone £30,000 ($48,397.20) per annum, you pay £3164.06 ($5104.39) National Insurance tax. In general our tax system is extremely complex and expensive for large employers to comply with (need to employ lots of accountants to make sure you're getting it right)
3.) Petrol (gasoline) is massively more expensive here.
Today's average for standard unleaded was £1.3562 per litre which equates to $8.28 per gallon at today's exchange rate.
4.) Gas and Electricity are much more expensive here.
Quote:
Originally Posted by
rhombus 
It's strange everyone keeps saying that it's so hard and expensive to do business in the UK...the reason that so much international business and financial activity happens in the City of London is because it's
not difficult or expensive to do business in the UK...
That's financial services, not businesses running retail operations and selling consumer goods.