Originally Posted by jfanning
So you have used "a lot" of android devices to be able to prove this statement? How about you provide a summary of all those Android devices that are "a painful chore to use"?
Don't most Android phones provide the exact same experience? I though most Android users hate skins and carrier bloat because the stock Android UI is supposed to be the best. Aside from hardware differences, what exactle makes two random Android phones so much different in the way you use them?
I can add my own personal anecdotes. My brother, who has literally zero affinity with Apple products (mainly because he can't afford them), used to have a HTC Hero. He was one of the biggest Android fanboys I have ever met in real life. Within 2 years he started to hate the thing with passion, the last few months he had it all I've heard him talk about was slowness, instability, lack of updates (he finally got Froyo, but it didn't help much), and low quality applications. Now he has a WP7 phone, and he can't stop talking how awesome it is compared to his Android phone.
One of my colleagues has had a Droid something for a year now, but he's already thinking about replacing it because he thinks it is 'outdated'.
My neighbours daughter who never owned any smartphones before asked me to help her set up her brand new Galaxy S 2 weeks ago, because she couldn't figure out how to put music on it herself, not even after reading the manual which turned out to be freaking inch thick. Eventually I figured it out for her by installing Kies and plugging in and out the USB cable at least 10 times because it lost connection to the phone all the time. In the meantime she was playing with my 3GS, and by the time her music was on her Galaxy S she already seemed disappointed she went for the Galaxy S on a two year contract, seeing how snappy and simple my 2-year old iPhone was. Compared to my 3GS the Galaxy S was slow, didn't register touches half of the time, kept accidentally opening apps because of it, didn't recognize the unlock pattern half of the time, kept popping up cryptic messages about stuff she need to accept, and required navigating a maze of settings just to get the Samsung app store that came installed with it to work, amongst others.
Now of course these are all anecdotes, and if you learn to live with it, you could probably get used to doing things the Android way, but my personal judgement is that for most people, the Android user experience sucks, plain and simple. Many will resort to simply not using their Android phones for anything besides calls and text messaging. This article seems to confirm this.
I'm not making things up if I say this: of all the real-life people I know that have Android phones, no-one ever told me how much they like their Android phones. Of all the people I know that have iPhones, no-one ever told me how much they hate their phone for whatever reason. Strangely, reading tech websites, things are almost completely the opposite. Based on just reading websites you'd get the impression that Android really is the best thing since sliced bread, while the iPhone is just meh, locked down, a toy for people who don't know anything about technology, a fashion statement, a hype, lacking in hardware, with bad a bad antenna, really, I can make a list of at least 50 reasons the iPhone supposedly sucks, yet I still have to meet the first real-life iPhone owner who recognizes any of this.
Sometimes I wonder why things are like this...