Originally Posted by OllieWallieWhiskers
all roads lead to the iPhone.
a) you get an iPhone you stick with it.
b) you get an Android handset, your next phone is an iPhone.
c) you get an iPhone, you want to try out Android next, then you go back to iPhone.
People think that Android is a viable alternative until they try it. Some people can deal with it, usually tech heads who like to tinker, but they are a small population.
Then, of course there are always those who would never buy anything Apple (which is a shrinking population).
A good friend of mine got Android phone recently for his mom. Now... guy uses iPhone at the moment, so while iPhone was more logical choice from the support point of view, it was too expensive for this scenario - lady was using old non-touchscreen feature phone and was reluctant about touch screens and "complicated" gadgets... so friend didn't know if she's really going to use it at all.
Let me tell you something: she is all over it.
It is not that she would not be happy - or even more happy - with iPhone, but she had no problem at all digging into this one. She is Skyping, doing Facebook, checking emails, browsing. She has downloaded number of apps - mostly funny useless ones like "Tom the talking cat" and likes - those things seem to amuse her friends a lot (60+ of age), dumped some music on it, using camera for both photos and videos.
And she is person who - I know personally - hates computers and any tech more complicated than remote for her TV. As far from tech person as you get.
Android is still not smooth and polished as iOS, but on a scale between useless mess and iOS, it is much closer to iOS than many people around here think. In my opinion, it is already a way from "too complicated for average user".