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MobileMe experiencing outages ahead of iCloud transition

post #1 of 46
Thread Starter 
Numerous MobileMe users reported experiencing outages of Apple's current cloud service on Thursday, even as the fall launch of iCloud looms.

AppleInsider readers have noted being unable to access MobileMe Mail. Apple's system status page for its web service currently states that 25 percent of members may be unable to access MobileMe Mail, and some members may be unable to access www.me.com web apps and Find My iPhone. All other MobileMe services are listed as "online and fully operational."

MacRumors noted that Apple late Thursday had cautioned on its status page that as many 75 percent of MobileMe Mail users might be experiencing problems.

MobileMe is, at this point, a 'lame duck' service, as it is scheduled to shut down on June 30, 2012. Apple plans to move existing members over to its upcoming iCloud service, a complete reworking of the company's cloud-based offerings.

But, Apple has indicated that it will eliminate some of MobileMe's less-used features, such as iDisk, MobileMe Gallery and iWeb publishing. After receiving customer complaints about lost functionality from the switch, Apple said it was open to considering adding back features "if there's enough feedback on the subject."



The Cupertino, Calif., company is expected to announce a release date for iCloud next week's media event to unveil a new iPhone, as it's unlikely that Apple would launch the fifth-generation iPhone without iCloud. Currently, the service is in a limited beta test.

Last week, the company released a developer build of Mac OS X 10.7.2 with iCloud integrated. Developer accounts have had their iCloud data wiped in preparation for an imminent launch of the service.
post #2 of 46
I can access the webmail service but all my IMAP access has been down for about 4 hours now.
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post #3 of 46
As an existing MobileMe customer, I think I get an extra 20G on my iCloud, or something...

Anyway I can't wait for it to roll out. It's just a bit more reassurance, another level of backup, of my Multimedia collection, which is mostly Apple purchased.
post #4 of 46
I have not been able to access any of my mail since about 7 hours ago. Apple Mail on multiple Mac, iPhone, iPad. Obviously very frustrated.
post #5 of 46
Well, here in NZ, I noticed mail delivery delays from about 3 PM. It's now 9 PM, and I'm still having issues syncing iDevices, and the mail on the website keeps timing out....
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post #6 of 46
Quote:
Originally Posted by ascii View Post

As an existing MobileMe customer, I think I get an extra 20G on my iCloud, or something...

Anyway I can't wait for it to roll out. It's just a bit more reassurance, another level of backup, of my Multimedia collection, which is mostly Apple purchased.

Oh, and you beat me to it, I think we're entitled to a free 20 gig.
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post #7 of 46
Quote:
Originally Posted by sabuga View Post

Well, here in NZ, I noticed mail delivery delays from about 3 PM. It's now 9 PM, and I'm still having issues syncing iDevices, and the mail on the website keeps timing out....

Me too. Address Book sync is weird, with duplicates...
post #8 of 46
I can't access MobileMe e-mail, not thru Mail.app and not thru me.com

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post #9 of 46
Unable to acess as well.

They better keep iDisk! I swear, been very useful.
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post #10 of 46
If there was any doubt left that Apple is dooooomed...
It started here today... this news, the turning point Apple history.

Lets see if Tall-Shill can defend this epic disaster...
post #11 of 46
Not a good sign considering that email is one of the few services surviving the transition to iCloud. Mine has been down now for about 8 hours. Considering how successful Apple is at keeping the iTunes Store up and running without a hitch, the stability and robustness of all their other online services, including both MobileMe and the Apple Store, is shocking.
post #12 of 46
Quote:
Originally Posted by Flash_beezy View Post

Unable to acess as well.

They better keep iDisk! I swear, been very useful.

I agree. I don't use even the minimum space, but it has proved useful to me, so I'd like to keep it.
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post #13 of 46
To all those worried, Apple will be leavin access to iDisk and Gallery open until the cutoff date (June 30, 2012), even if you move everything else over to iCloud. Also, as some have said, for the first year of your iCloud service, you will get an additional 20GB of storage (25GB total).
post #14 of 46
Hoping that soon enough Apple will decide to allow us to consolidate iTunes accounts via iCloud. Also, are they going to let current MobileMe users cancel as soon as iCloud comes out to get a refund on the remainder of the year?
post #15 of 46
Quote:
Originally Posted by Wiggin View Post

Not a good sign considering that email is one of the few services surviving the transition to iCloud. Mine has been down now for about 8 hours. Considering how successful Apple is at keeping the iTunes Store up and running without a hitch, the stability and robustness of all their other online services, including both MobileMe and the Apple Store, is shocking.

My Mail is still not working as of 6am Pacific, and I think the problem began at least 8 hours ago. If this is deliberate, it seems they would have said something.

Edit: I Just read the whole story. They did say something.
post #16 of 46
Quote:
Originally Posted by Mode View Post

If there was any doubt left that Apple is dooooomed...
It started here today... this news, the turning point Apple history.

Lets see if Tall-Shill can defend this epic disaster...

AHAHAhahahahah.....

[breath]

.hahahahaha....

Thanks for a little perspective. A known upgrade that changes from a paid service to a superior free service is causing temporary bugs and some people will freak out. Always the way things go. I bet the whole companies dies and they close their doors by Oct.7 over this. Lol!
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post #17 of 46
Quote:
Originally Posted by Flaneur View Post

My Mail is still not working as of 6am Pacific, and I think the problem began at least 8 hours ago. If this is deliberate, it seems they would have said something.

Edit: I Just read the whole story. They did say something.

As of 6:48 am PST, email through the Mail app is working just fine for me. Earlier at 6am it wasn't. maybe the issue has been resolved?
post #18 of 46
Quote:
Originally Posted by Flaneur View Post

My Mail is still not working as of 6am Pacific, and I think the problem began at least 8 hours ago. If this is deliberate, it seems they would have said something.

Edit: I Just read the whole story. They did say something.

It was down ESTat 11pm - I thought I'd be at the genius bar today ecausevof the error messages I was receiving on my iPhone and iPad.. I had no such problem on my iMac.

Apple should warn us next time that this may occur when they try out maintenance or whatever especially during the work week??
post #19 of 46
I've been sending & receiving mail pretty much normal from my iphone but since about 8-9 pm EST last night my Mac would kick up SMTP password requests or the SMTP server was down, though a couple of times it worked normal. I wish they'd do this kind of thing on a weekend, not business days.
post #20 of 46
Quote:
Originally Posted by shen View Post

A known upgrade that changes from a paid service to a superior free service is causing temporary bugs and some people will freak out. Always the way things go... Lol!

Well I may be in the minority but I don't see iCloud as a superior service to Mobile Me. Not with all the features it is leaving behind that I use on a daily basis. I'd gladly continue to pay for Mobile Me if it were offered along side iCould. My only complaint ever with Mobile Me was that the upload speed to iDisk was incredibly slow. Aside from that it was exemplary and I'm very sad to see it left behind.
post #21 of 46
Quote:
Originally Posted by thebudda View Post

I've been sending & receiving mail pretty much normal from my iphone but since about 8-9 pm EST last night my Mac would kick up SMTP password requests or the SMTP server was down, though a couple of times it worked normal. I wish they'd do this kind of thing on a weekend, not business days.

Why? The MobileMe terms of service say it's not meant and shouldn't be used for business use. I would imagine personal use is greater on weekends.
post #22 of 46
Quote:
Originally Posted by The Friendly Grizzly View Post

I agree. I don't use even the minimum space, but it has proved useful to me, so I'd like to keep it.

Wel'l probably still have it but just have it in iCloud -no? A new app icon will replace it. An easy transition I hope though if last night is a harbinger of another meltdown like last time.....!
post #23 of 46
Quote:
Originally Posted by Gustav View Post

Why? The MobileMe terms of service say it's not meant and shouldn't be used for business use. I would imagine personal use is greater on weekends.

Is sending out a resume from a personal account considered personal or business then?
post #24 of 46
Quote:
Originally Posted by yensid98 View Post

Well I may be in the minority but I don't see iCloud as a superior service to Mobile Me. Not with all the features it is leaving behind that I use on a daily basis. I'd gladly continue to pay for Mobile Me if it were offered along side iCould. My only complaint ever with Mobile Me was that the upload speed to iDisk was incredibly slow. Aside from that it was exemplary and I'm very sad to see it left behind.

I agree and it always was an incentive to buy a new Apple product annually for the discount.
post #25 of 46
Quote:
Originally Posted by yensid98 View Post

Well I may be in the minority but I don't see iCloud as a superior service to Mobile Me. Not with all the features it is leaving behind that I use on a daily basis. I'd gladly continue to pay for Mobile Me if it were offered along side iCould. My only complaint ever with Mobile Me was that the upload speed to iDisk was incredibly slow. Aside from that it was exemplary and I'm very sad to see it left behind.

I think the additions to make iOS work more auto-magically alone will make it a better service in the long run. But I am not saying mobleme was bad, I have had an account since day one with my first iBook and never regretted it. I do hope that they either make a basic file storage alla idisk, or make a custom Apple app to sync files that don't have an associated app. The potential for the new version is much better, and could easily duplicate all the current services if a few apps that use the storage are made and made well.

The growing pains for certain things may be harsh though.

Aside: everyone I talk to complains about upload speed to iDisk, but i never had an issue, not sure why. Just how slow are we talking here?
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post #26 of 46
Has anyone else been getting occasional "Unable to validate certificate" errors on their iOS device when trying to send an email through MobileMe? I have been getting them occasionally for the past 3 days.
post #27 of 46
Quote:
Originally Posted by shen View Post

Aside: everyone I talk to complains about upload speed to iDisk, but i never had an issue, not sure why. Just how slow are we talking here?

I've never clocked it, but when posting a 35MB file, it would take about 7 minutes going through the Mac Finder. That's too slow in my book.

What's funny is I typically got much faster upload speeds when uploading the same file through the Mobile Me website. I never understood that.
post #28 of 46
Me.com mail is still down for me @ 8:20 AM MDT. I cannot access from any of my desktop computers. I do not have an iPhone or iPad to try access with.
post #29 of 46
Scratch my earlier comment about Mail being up and running without a hitch. I've sent four messages and two of them keep on coming back as undeliverable and requesting my MobileMe password. It's 7:30 PST and I first noticed Mail was down 9pm PST last night.
post #30 of 46
I guess I've been lucky in that my incoming (POP) mail has kept working. But I've been unable to send (SMTP) through my mac.com account for over 13 hours now. Gmail to the rescue!
post #31 of 46
Quote:
Originally Posted by yensid98 View Post

I've never clocked it, but when posting a 35MB file, it would take about 7 minutes going through the Mac Finder. That's too slow in my book.

What's funny is I typically got much faster upload speeds when uploading the same file through the Mobile Me website. I never understood that.

That's a bit less than 1 Mb/s. Presumably your connection upload speed is actually higher than that?
post #32 of 46
All is working again… at least for me. That was a long outage: 13 hours. They had enough time to unplug MobileMe servers in California and ship them to North Carolina.
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post #33 of 46
Quote:
Originally Posted by Robodude View Post

Hoping that soon enough Apple will decide to allow us to consolidate iTunes accounts via iCloud. Also, are they going to let current MobileMe users cancel as soon as iCloud comes out to get a refund on the remainder of the year?

Nope, but you get a free extra year of mobileme!
post #34 of 46
Quote:
Originally Posted by solipsism View Post

All is working again… at least for me. That was a long outage: 13 hours. They had enough time to unplug MobileMe servers in California and ship them to North Carolina.

I was hoping as my mail I wrote at 9:30am EST swooshed at 11:45am the problem has been resolved. This occured just as I read this post, but in trying to send a test it's been 20 minutes and still no swoosh. Another 15 minutes and it has not shown up in my other email accounts (non-Apple) inbox so it's stuck somewhere on an Apple Server.

As for features that are supposedly disappearing from MobileMe, I also am an heavy iDisk and iWeb user, as are many of my fellow Users Group members and I will be at a major loss when and if they are taken away.
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post #35 of 46
It's been a bloody nightmare today. Hardly any e-mail is getting out. I'm having to use my gmail account.

Rest In Flames Mobile Me...
post #36 of 46
Quote:
Originally Posted by solipsism View Post

All is working again at least for me. That was a long outage: 13 hours. They had enough time to unplug MobileMe servers in California and ship them to North Carolina.

Still not working for me in CA. Is that the theory then, that this is about data centers, and not Me vs. iCloud? Or is there some real information?
post #37 of 46
Quote:
Originally Posted by hittrj01 View Post

To all those worried, Apple will be leavin access to iDisk and Gallery open until the cutoff date (June 30, 2012), even if you move everything else over to iCloud. Also, as some have said, for the first year of your iCloud service, you will get an additional 20GB of storage (25GB total).

There are many iDisk alternatives as has been discussed many times here. I like SugarSync because you can dedicate any folders you like and they will be backed up automatically. You also get a generous amount of storage for zilch. As for mmGallery, with SS, and I am sure DropBox, their gallery functionality is adequate and very easy to use.
post #38 of 46
Quote:
Originally Posted by ktappe View Post

I guess I've been lucky in that my incoming (POP) mail has kept working. But I've been unable to send (SMTP) through my mac.com account for over 13 hours now. Gmail to the rescue!

POP? Why, prey tell.
post #39 of 46
Quote:
Originally Posted by paxman View Post

POP? Why, prey tell.

Cause we roll old school around here! Deal with it!
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post #40 of 46
Back on at 10:20 in CA.
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