The telcos should dedinitely have to unlock subsidised phones upon the completion of the contract, by reaching its term or by early termination with the prescribed penalties.
I think they should do so as soon as the expense of the subsidy has been recouped by the company in the form of regular monthly payments, but not the extras we pay for roaming and overages.
You could argue that the telcos should drop the monthly bill when the expense of the subsidy has been recouped, but I'm not sure that is something that should be legislated. It's definitely something we should consider when shopping for phone service
The telcos should have to sell the hardware unlocked without contract at full unsubsidised retail.
The telcos should have to provide access to their billing information where a customer or potential customer should be able to enter their usage details (minutes used, roaming, texting, data, etc) and see what their bill would be for each carrier.
Telcos should have to advertise their rates including the taxes and additional cost that always get added on the each monthly bill
I agree that there should be some standardization and consistency in what passes for wireless in the USA. I live in downtown Manhattan, which you would imagine should be one of the best covered wireless markets in the world, but every time a friend visits from overseas they always say how poor the wireless service is, between dropped calls and lack of signal. I know there are technical reasons why service isn't perfect, but surely we can use this amazing technology that we carry around to report to the telcos where the holes or inadequacys are in there coverage. This could be achieved simply by having the phones we carry around with us match the weak spots and anonymously report it with the corresponding GPS information. The telcos should be legally required to respond to this information and improve their service accordingly, or at least be made to report their own lack of response. Nothing makes you think before signing a 2 year contract like the advertising tag "we're not working to improve our service to you!" Maybe having to show a realtime map on their website showing the quality of their service.
By the way, I realy like Al Franken, I think he's a very smart and funny man and I believe he genuinely cares about the interests of his constituents, and Americans in general.