hey guys! IT WORKS!!! I tried everything, including what chilleymac told me to do (restart abd reboot). i did it already, so i thought doing it again would result in the same no-connection. But i thought, what the hey, nothing is working, so i might as well restart and reboot everything again. i open internet explorer with low expectations, but then the "cannot find server" screen didn't pop up, then i saw the bottom left of my window with the words "retrieving data". i started to get nervous and sweaty from the anticipation (lol) that my cable modem might work with my brand new sexy baby known as the Powerbook G4..... and then it happened!!!! The webpage (apple.com) opened!!! I will say this though, the connection seems slower on the mac than my pc... i wonder why? Well anyway, i want to go out and thank everyone for their help. it DOES pay to register and be in the appleinsider community. better than so called "reps". thanks everyone!