Originally Posted by lightknight
I hear what you say Solipsism(X). You're actually making the same point as last year
I do try to be consistent.
My point is, as a user, I would have appreciated Apple saying "we made a slight mistake" and then doing exactly what they did. However, they did not. My words probably were stronger than I intended though. I apologize for that.
I understand your PoV on this as a user who was afflicted with either a faulty device and/or a device that was being on some very specific network condition that caused your calls to be dropped as soon as you touched it's 3G spot* but I don't see any evidence that the entire design platform of the iPhone 4 was inherently flawed and see plenty of aforementioned evidence to suggest it's sound so I don't see why an apology would have to made publicly, especially when the issue wasn't already blown so far out of proportion already that Apple was forced to do damage control with free cases and a presentation detailing their R&D and how other phones are affected as well. (That was a long sentence)
Now if the issue was unbearable you could have always gotten it replaced or refunded and it's likely who was ever representing that retailer would have apologized to you.
Here's an anecdotal example..
I bought the iPhone 4S when it came out. I know that world mode chips are inherently less power efficient that more focused baseband chips. I also know that the inclusion of the so many RF bands means that the power amp design would include its own challenges. We found out the 4S had the Qualcomm MD6610 chip which was not used by anyone at this time. Most of the reviewer models seem to be perfect but there were a fairly large (though surely a small fraction) of owners who had issues with battery life.
This is from cellular issues. Now whether this is from a slightly off baseband, power amp or some other chip and/or the issue with a certain cellular connectivity it's in many ways the same situation some legitimately
** had with the iPhone 4. I had this battery issue.
Now I know that firmware updates will resolve any issues eventually but I wasn't really wanting to wait it out so I considered trying a new unit but I was also annoyed with my Siri connectivity timing out that first weekend due to server overload so I just returned the unit and have been using my iPhone 4 since then... without a case... and without issues.
The Apple Store employee apologized and he oddly said an update would be out in a week or so (which wasn't true) but never did I think Apple needs to admit that there is a fatal flaw with the device. It's new tech in many ways and will have hiccups that simply can't known until you scale up. That doesn't mean one should suffer with the problem either just as I found the issue unacceptable at the time.* Coined by Dick Applebaum.
** I sincerely mean that.