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iPhone 4 voicemail won't play

post #1 of 5
Thread Starter 
A friend of mine has an iPhone 4 and noticed tonight that for the second time she cannot play a voicemail message that came in. Nothing happens when she tries to play it. She's tried rebooting, and resetting the network with no luck. Any advice out there?
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16GB iPhone 4 - Black
16GB iPad
2ghz Intel Macbook
1.6Ghz Intel Mini
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Don't click here, addictions may follow!

16GB iPhone 4 - Black
16GB iPad
2ghz Intel Macbook
1.6Ghz Intel Mini
Reply
post #2 of 5
Quote:
Originally Posted by cyko95 View Post

A friend of mine has an iPhone 4 and noticed tonight that for the second time she cannot play a voicemail message that came in. Nothing happens when she tries to play it. She's tried rebooting, and resetting the network with no luck. Any advice out there?

I have the same issue. Seemed to start after the latest update that came out last week. I have to delete the messages to get them to play. Once they are in the deleted messsage, they will play and then I can move them back to the inbox. I am on Sprint if it matters.
post #3 of 5
I have found the same glitch and the same solution to the voice mail refusing to replay issue.

Delete the message and then undelete it and then you can play/replay the voice mail the way it is supposed to be.

I understand this is not a problem with Verizon...I cannot speak for AT&T.

I too will contact Sprint to inform them of this obvious software bug.
post #4 of 5
Same thing happened to me, several times. I saw your post and deleted the message and now it's gone. Where do you see the deleted messages to bring them back? I'm not even sure what the direct number is. It should be a button on the phone that says call voicemail. I tried to call voicemail directly by asking using Siri, and it doesn't work. Apple tried to oversimplify things and instead this is what happens..

Quote:
Originally Posted by mdshd1957 View Post

I have found the same glitch and the same solution to the voice mail refusing to replay issue.

Delete the message and then undelete it and then you can play/replay the voice mail the way it is supposed to be.

I understand this is not a problem with Verizon...I cannot speak for AT&T.

I too will contact Sprint to inform them of this obvious software bug.
post #5 of 5

Wow!  I thought I was going crazy, cause whenever I pressed the voicemail to play,  Siri would pop up.  I even bought the iPhone book to see if I was doing anything wrong.  I deleted the messages, undeleted it and was able to play back all the messages.  Thanks for the tip!

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