The suit filed on Monday by Frank M. Fazio, who is seeking damages as an individual and on behalf of similarly vexed iPhone 4S users, claims that Siri is far less responsive and accurate than Apple's commercials depict, reports the Wall Street Journal
From the lawsuit filed in federal court in California:
Fazio claims that the real-world performance of Apple's voice-recognition service is spotty at best, and unusable at worst. He gives the example of using the virtual assistant as a navigational aid, saying that when asked for directions to a certain location, "Siri either did not understand what Plaintiff was asking, or, after a very long wait time, responded with the wrong answer.”
Going further, the law firm representing Fazio and the class, Robbins Geller, said that Siri is “at best, a work-in-progress.”
Although Apple failed to respond to questions regarding the suit, the company's website clearly notes that Siri is a beta product, meaning that it is not finalized and polished.
The suit also does not make mention of the fact that in its latest commercial focusing on Siri, Apple issues a disclaimer stating that the service's sequences were shortened for advertising purposes.
Full copy of the filed complaint:
Apple iPhone Siri Cpt
[ View article on AppleInsider ]